LASSO Reviews & Product Details

LASSO is by far the best way to manage events. They are by far the best for labor and schedule management and communication. Labor on events is the most important component to successful events. Now that they have expanded their offering they are an even bigger powerhouse. I want to consolidate every tool I can into one system and LASSO is doing that. Love it Review collected by and hosted on G2.com.

LASSO needs to build out their API to get all of the data to all of the places and to better analyze the data in different ways. LASSO does a good job of giving you access to the data for most of the ways we need but with AI we are inventing new things to do with the data in all aspects and parts of events that LASSO simply doesn't do. Review collected by and hosted on G2.com.

It’s a software program for S.A.F.E. Management to use to streamline all crew management, scheduling, roster management, communications, and report/data pulling for day to day use. We are able to collaborate with Lasso’s team to determine what we need for our business within our Lasso domain to be successful. Review collected by and hosted on G2.com.

Lasso doesn’t have many unattractive features. The reconcile process, time tracking, and data management processes are lengthy and using multiple interfaces currently which can be a tedious and time consuming process. Review collected by and hosted on G2.com.

The fact that we were able to go from utilizing multiple tools and software to almost one to do everything from project management, inventory, and quotes. Review collected by and hosted on G2.com.

The only thing that sticks out is that we can’t give customers access to upload files without giving them a login. We would love to see a feature where similar to Dropbox or drive we can give them a link and they can just drop files without having to login or create a login to do so. It’s all about making it a simple and easy as possible for our clients. Review collected by and hosted on G2.com.

Lasso has been the best platform that I have come across in making things easy for my client. I worked with my Lasso representative to make everything simple as far as building proposals in a way that my client can understand what we are providing for their event. From there, it is a couple of clicks of a button to get the proposal in their hands and move towards invoicing and collecting payment. Review collected by and hosted on G2.com.

I wish there was a little bit more customization in terms of how my quotes display the information. The actual table with the data is a little clunky and restrictive. I would also like to see that proposal customization move towards invoicing as well. Review collected by and hosted on G2.com.

I really appreciate how much it automates my workflow. Instead of having to reach out to every individual person, it can handle the bulk of that work for me. I also like being able to send messages at the last minute without having to track down everyone’s phone numbers and emails and then manually put them into a message. Review collected by and hosted on G2.com.

I think the scheduling feels somewhat clunky, with multiple pages and several steps between the roster, crewing, and schedule+. The way groups, positions, and scheduling are set up also feels a bit awkward and harder to navigate than it should be. Review collected by and hosted on G2.com.

What I like most about Shoflo is how clearly it organizes complex live events into a single operational view. It gives our entire production team — show caller, playback, lighting, audio, graphics, and stage management — a shared language during rehearsals and live execution. The platform is especially strong for cue sequencing and real-time collaboration, and it has become an essential part of how we run large corporate general sessions and leadership events. I also appreciate how flexible it is; we’ve been able to adapt our cueing style and workflows over time without fighting the software. Review collected by and hosted on G2.com.

One challenge with Shoflo has been onboarding crew members who are not already familiar with the platform. On larger freelance-heavy productions, there can sometimes be a learning curve for operators who are used to more traditional cue sheets or PDFs. That said, I’ve noticed adoption improving significantly over the last few years, especially in the corporate event world, and more crew members are arriving already comfortable working inside Shoflo. Review collected by and hosted on G2.com.

What I like most about LASSO is how user-friendly it is. It’s easy for everyone to navigate without a steep learning curve. Creating and managing events feels straightforward and efficient, which saves a lot of time when putting schedules together. I also really appreciate that employees can enter and choose their own availability, making scheduling more accurate and flexible while cutting down on back-and-forth coordination. Overall, it supports a smooth, organized process that works well for both managers and staff. Review collected by and hosted on G2.com.

While LASSO is flexible overall, it doesn’t always fit perfectly with the unique needs of our industry. Certain workflows or scheduling nuances require workarounds, which can add extra steps or limit how seamlessly we’re able to use the system in specific situations. Review collected by and hosted on G2.com.

We use LASSO to manage our ambassador network across both large and small scale events, and the biggest value for us is having everything in one place. Instead of using multiple tools, we can build schedules, communicate with staff, manage different programs, and now even handle payroll all within the same platform.

Scheduling has been a big time saver. We can assign shifts quickly, make updates in real time, and keep everything organized across multiple programs without all the back and forth. The messaging feature is also really helpful, especially during live events when we need to get updates out quickly.

Another standout has been the support. Our Customer Solutions Manager is very responsive and really listens to our feedback. She consistently advocates for improvements and new features that help us run our operations more efficiently.

Overall, LASSO has helped us stay organized, save time, and manage our events more smoothly. Review collected by and hosted on G2.com.

Over the past year, it seems like more focus has shifted toward the production side, specifically gear and inventory management. While those features may be valuable for other teams, they don’t really apply to how we use LASSO.

We’ve seen the most value in the scheduling, crewing, and communication tools, so we’re hopeful those core features continue to be prioritized and enhanced. That’s really where the platform makes the biggest impact for our team. Review collected by and hosted on G2.com.

I love that LASSO is built by industry professionals to solve real problems. It manages the bulk of my work with its robust inventory database and streamlined labor coordination and communication tools. The containers with components feature in LASSO ensures that everything meant to go to an event makes it on site, giving full assurance to our project managers and shop managers. Also, paying labor, sub rentals, travel expenses, food, and per diem all have a place to live and be tracked by LASSO, which is essential for effectively running the business. LASSO helps create good records of real data, allowing us to make informed decisions by moving away from estimations. I'm able to see event to event how much money we actually made, what our profit margins are, and whether we are keeping up with our overhead. Using LASSO to its fullest lets us see our profit margin before sending out a quote, helping us adjust as needed. Review collected by and hosted on G2.com.

While LASSO has so many features and benefits, the interface does have some challenges. Finding the correct place to input data can be tricky, and displaying it everywhere that makes sense to every user is even trickier. Building a quote involves a lot of back and forth within LASSO, and our company has had to develop separate gear orders per department for each event, which creates extra information that clients may not always want to see. Our non-profit organization has specific ways we need to report discounts, and LASSO doesn't accommodate that out of the box, so we've had to create some workarounds. Additionally, while we appreciate the developers' constant improvements, new features are sometimes introduced without notification, catching us off guard. A change log or a newsletter with updates would be very helpful. The initial setup was incredibly difficult for us because we tried to implement too much too fast, but we are learning to take it at a more manageable pace. Review collected by and hosted on G2.com.

The best thing about LASSO is how it brings an elegant solution to a difficult and time consuming task within the industry - Labor Management. I've never seen another tool that helps track schedules, payroll, and crew databases in such a user friendly and sleek way.

Being able to search for crew that fit specific roles on a tour, rather than scrolling through my contacts list and trying to remember who has skills in what discipline is a huge game changer.

I'm able to search for crew that haven't been vetted, all the way up to ones that have been onboarded and paid by us - and have relevant information on pay and skills at the click of a button saves brain power that can better be utilized on other tasks.

Lastly, I believe LASSO has an incredible team. They are always happy willing to jump on a call to discuss ways to uniquely and creatively figure out solutions to issues within our business - and with how different every business operates within the industry it is no small task. They also are ahead of the curve when it comes to innovation, their new AI intelligence system is going to streamline workflows, both in ways I can contemplate and in ways I haven't even thought of yet. Review collected by and hosted on G2.com.

Our business operates in many countries, with various types of currency. Ideally, I'd like to see LASSO be able to utilize multi-currency on a system level - this would be a huge time saver in our business operations when it comes to quoting and potentially with pay roll as well.

I would like to see some improvements on how per diems are handled, an solution built into the scheduler itself instead of tying it to the travel section would be helpful for concert touring events.

Retainer calculations being handled on the scheduling side, rather than a custom payroll script. This would allow us to more accurately compare pricing with our quoting tool, and be able to fully utilize the PO and Labor Agreement functionality with accurate numbers right out of the gate. Review collected by and hosted on G2.com.