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Speech Analytics Solution Guarantee top quality with GenAI-powered conversation analysis Powered by GenAI, our Speech Analytics system transcribes and analyzes your contact center’s voice and te
The Al Powered InteliConvo® Speech Analytics & Automation platform now enables businesses to process and analyze 100% of the recorded customer conversations. This analysis gives them a never befor
Jarni AI offers three core modules that work seamlessly together to transform your business communications. The Answering Assistant (Autopilot) serves as a real-time voice AI that answers inbound call
Klearcom has developed a non-intrusive SaaS platform that ensures multinational contact centers are the first to know about issues with their domestic speech-based IVRs, pinpointing root causes in rea
Knowlarity's Speech Analytics platform is an AI-driven solution designed to transform customer interactions into actionable insights. By leveraging advanced speech recognition and natural language pro
Reliable and straightforward call tracking and marketing analytics software. Mediahawk is easy-to-use, providing you with accurate, real-time data on your marketing performance, helping you quickl
MiaRec is leading provider of AI-driven Automated Quality Management and Conversation Intelligence solutions. Our latest innovation, MiaRec IMetrics, delivers real-time CX insights—like CSAT, NPS, and
Turn every customer interaction into insight with our conversation analytics platform. Advanced Speech Algorithms: Identify complex customer characteristics within conversations. Machine Learning: S
NeoSound Intelligence is an AI-powered speech analytics solution for contact centres that helps companies to turn customer interactions into actionable insights and make communication better. NeoSoun
NextLevel.ai – AI Voice Agents for Scalable, Human-Like Sales & Support NextLevel.ai is a next-generation conversational AI platform that builds autonomous voice agents designed to perform high-v
Omnitraq extracts critical business insights through our award-winning and patented technology from call center calls, web media, video, audio, and text data. By delivering these insights at low cost,
OpenText™ Explore is a discovery solution that allows business and call center professionals to view cross-channel interactions collectively for a comprehensive picture of customer behaviors and relat
Operative Intelligence trains custom models to analyze the unstructured data in your customer service interactions and automatically transforms it into real-world, actionable insights, without a singl
PerformLine empowers leaders with a first-line of defense solution for financial institutions to mitigate compliance risk across consumer touchpoints including web, voice, chat, email and social. By c
Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalizati