[ MiaRec Reviews ](https://www.g2.com/products/miarec/reviews) [ MiaRec Reviews ](https://www.g2.com/products/miarec/reviews) # MiaRec Pricing Overview [Editedit](https://my.g2.com/miarec/pricings) Free Trial ## MiaRec Pricing Key Insights Last updated on Apr 09, 2026 * * * MiaRec offers **3 pricing editions** , starting at **$49**. MiaRec pricing tiers are designed to support different usage levels and team sizes. MiaRec also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the MiaRec pricing table below to figure out the best fit for your needs. * * * Auto QA Package — $49 / 1 user Per Month Voice of the Customer (VoC) Package — $99 / 1 user Per Month CX and Business Intelligence Package — Contact Us / 1 user Rated 5.0 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Auto QA Package $49.00 1 user Per Month AI-powered Automated Quality Assurance solution for contact centers. Includes: Auto QA Score Cards AI-powered Call Categorization - Score Card - Auto QA - AI Call Categorization Show More Voice of the Customer (VoC) Package $99.00 1 user Per Month Leveraging advanced AI, MiaRec calculates and tracks key metrics like CSAT, NPS, and NES, providing deep insights for data-driven decision-making. With Topic and Sentiment Analysis, MiaRec delivers full visibility into customer sentiment—empowering businesses to not only understand but also proactively manage and enhance the customer experience. - iMetrics - automatically measure CSAT, NES and NPS using AI - Topics - Sentiment Scores - AI Call Summary - AI Insights Show More CX and Business Intelligence Package Contact Us 1 user The Business Intelligence Package is MiaRec’s most advanced offering, providing fully customizable AI-driven analytics, reporting, and insights for contact centers. It includes all features from the Voice of the Customer (VoC) Package, plus customizable metrics, AI insights, advanced reports, and an AI prompt designer—allowing businesses to tailor analytics to their specific needs. This package delivers deep, actionable intelligence, empowering organizations to optimize agent performance, enhance customer experience, and drive data-driven decision-making. - Customizable metrics - Customizable AI Insights - Advanced reporting and analytics - AI Prompt Designer Show More MiaRec offers transparent, subscription-based pricing, available on its website. With three flexible packages—Quality Assurance (QA), Voice of the Customer (VoC), and Business Intelligence—MiaRec provides AI-driven insights, automation, and analytics to enhance contact center performance. From call recording and sentiment analysis to advanced reporting, each package is designed to meet the evolving needs of modern contact centers. Check MiaRec full pricing details: https://www.miarec.com/pricing Pricing information for MiaRec is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase MiaRec must be conducted with the seller. Pricing information was last updated on February 22, 2025 Show More ## Top-Rated Alternatives [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![evaluagent](https://images.g2crowd.com/uploads/product/hd_favicon/55ffc01a1c8d164e73c990de5a47815d/evaluagent%282%29.svg "evaluagent") evaluagent 4.5/5(447) ](https://www.g2.com/products/evaluagent/reviews) [ ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall") JustCall 4.3/5(2,394) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ View All Alternatives ](https://www.g2.com/products/miarec/competitors/alternatives) ## MiaRec Alternatives Pricing The following is a quick overview of editions offered by other [Contact Center Software](https://www.g2.com/categories/contact-center) | Product | Price | Features | | --- | --- | --- | | ![evaluagent](https://images.g2crowd.com/uploads/product/image/small_square/small_square_25fb15338209004156581bd3625df4ec/evaluagent.png)[evaluagent](https://www.g2.com/products/evaluagent/reviews) AutoQM & Improvement | Starting at $35.001 Per user Per Month | Increase coverage and drive performance improvement Voice transcription & multi-language support Build custom scorecards Automated QA scoring on 100% of conversations Coaching workflows & performance dashboards evaluagent Context Engine™ SSO, MFA & role-based access control Dedicated CSM & onboarding | | ![JustCall](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png)[JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) Team | $29.002 - User/Month (Billed Annually) | Business phone system with CRM integrations Local number in 70+ countries Unlimited inbound minutes Unlimited outbound minutes 100+ CRM & data integrations Messaging suite IVR & call menus setup Unlimited AI transcription minutes AI voice agent (add-on) AI Review Assist (add-on) Team performance analytics & reporting 500 SMS segments SMS Bundles (add-on) API access & workflows | | ![Talkdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png)[Talkdesk](https://www.g2.com/products/talkdesk/reviews) Talkdesk Express™ | United States & Canada Small Business Exclusive | Free25 Licenses Free to Start | Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/ Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses. | Various alternatives pricing & plans Free Trial Pricing information for the above various MiaRec alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. 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