Mediahawk Reviews & Product Details

Reliable and straightforward call tracking and marketing analytics software. Mediahawk is easy-to-use, providing you with accurate, real-time data on your marketing performance, helping you quickly and confidently attribute your sales to marketing campaigns and channels to find out which activities are producing leads and revenue, and which aren't. - Increase your lead generation by getting detailed insight on the marketing sources and campaigns that generate your most qualified leads. - Understand your customers’ buying experience from start to finish, including their phone conversations, and fine tune your marketing campaigns to maximise engagement. - Improve your website conversion rate by identifying which pages your callers are calling from and visiting before, during and after the call. - Integrate Mediahawk with your other favourite martech tools – from Google and Facebook to HubSpot and Salesforce and many more - to streamline your reporting process and work smarter. Mediahawk - leading call tracking software – has proven to help businesses grow revenue, reduce wasted spend, and improve customer experience. Along with developing pioneering technology, we’re proud of our reputation for providing a friendly, responsive and knowledgeable client service. “Mediahawk’s a massive benefit. If you really want to understand where your customers are coming from and where to invest your budget – whatever sector you’re in – it’s truly invaluable.” Director of Sales and Marketing, Dormy Care Communities “Mediahawk helps us see which marketing methods are generating calls, then we prioritise our spending accordingly. For one client, when we started using Mediahawk we were able to generate five times as many calls – without increasing ad spend. You can imagine how happy the client was.” Managing Director, Receptional

Seller

Mediahawk

Discussions

Mediahawk Community

Languages Supported

English

Overview by

Natalia Selby

Pricing

Pricing provided by Mediahawk.

Starter

Starting at £179.00

Per Month

Professional

Starting at £269.00

Per Month

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Top-Rated Alternatives

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User Insights

Average based on 5 real user reviews.

Typical contract price

$0k - $0k

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Mediahawk Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Mediahawk, and what problem is it built to solve?

Mediahawk is a UK-based call tracking and marketing analytics company. It helps businesses measure how marketing campaigns perform by analyzing calls and other customer interactions across phone, web, and digital advertising touchpoints.

What languages does Mediahawk support?

Mediahawk supports 1 language: English.

What company sizes is Mediahawk designed for?

Mediahawk is designed for companies with 501–1,000 employees.

What support options are available, and is live/human support included?

Mediahawk provides support through chat.

What training resources are available to help teams get started?

Mediahawk offers these training resources:

In-person training
Documentation
Live online training

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TR

Thomas R.

paid marketing

Small-Business (50 or fewer emp.)

5/4/2023

"Mediahawk - UK"

2.5/5

What do you like best about Mediahawk?

That it was easy to see the attribution of each source, however it wasn't great in terms of pricing Review collected by and hosted on G2.com.

What do you dislike about Mediahawk?

The dynamic number pricing was quite expensive in terms of features and offering the service for our clients Review collected by and hosted on G2.com.

BV

Barbara V.

Marketing Manager

Small-Business (50 or fewer emp.)

12/14/2021

"Amazing customer service and expertise in tracking, tagging and more!"

5/5

What do you like best about Mediahawk?

Mediahawk's customer service is second to none; they truly go the extra mile, prompt and exact with their replies and friendly at the same time. There is no small task they wouldn't do. This year, they have helped us with our DPIA processes, providing all the information and support we needed, clarifying details, etc. they also work closely with our media agency to ensure that tracking and reporting are aligned and precise. Review collected by and hosted on G2.com.

What do you dislike about Mediahawk?

I honestly cannot think of anything; every single person in any team is on the ball and provide us with the best possible advice at all times. Review collected by and hosted on G2.com.

Recommendations to others considering Mediahawk:

Look no further if you are looking for a smart, enthusiastic, and professional team in tracking and systems. They are top of their game, reliable and knowledgeable. I have been using their services since 2011 at different organisations as I found them supportive and perfect for what our organisation and team needs. Review collected by and hosted on G2.com.

What problems is Mediahawk solving and how is that benefiting you?

We are using Mediahawk to track our static and dynamic calls from the website as well as from campaigns (digital and traditional). We are also gaining insight into social media referrals and understanding our clients' journey across all channels to tag and analyse. The reporting has been updated on their system, which allows us to gain high-level and deep insight into our campaigns, Always On campaigns, and other activities. Review collected by and hosted on G2.com.

Response from Natalia Selby of Mediahawk

Hi Barbara, thanks for such a glowing review. As a longstanding client, we're delighted that you continue to get so much out of Mediahawk and the support from the team. We'll be sure to pass your praise on to the rest of the team!

HL

H L.

Regional Marketing Manager

Mid-Market (51-1000 emp.)

5/20/2021

"Great customer service"

5/5

What do you like best about Mediahawk?

I find mediahawk's client services team and account management excellent. They are extremely responsive and are very willing to do one to one training as well as group sessions with the wider team.

The programme itself is easy to use and a fantastic tool to help measure our ROI across marketing activities. Review collected by and hosted on G2.com.

What do you dislike about Mediahawk?

No distinct downsides. When pulling detailed reports for multiple sites the PDF reports can sometimes appear a little squashed and not detail the name of the site you are looking at, which can sometimes become confusing. Review collected by and hosted on G2.com.

Response from Natalia Selby of Mediahawk

Thanks for the great review H L! We're delighted that your experience of Mediahawk and the support and training you've received from our Client Services team have been excellent. We're really pleased to hear that you get what you need from the platform, and we'll be sure to pass on your feedback to the rest of the team.

UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

9/17/2019

"The best call tracking software"

3.5/5

What do you like best about Mediahawk?

The call tracking feature of Mediahawk is great. You can track all the phone calls from ads which is a great thing. And the integration of it with the good AdSense definitely makes things better. So I would suggest someone to use this software for the business purpose. Review collected by and hosted on G2.com.

What do you dislike about Mediahawk?

The thing I hate is that sometimes it doesn't show information of some callers. However, that's a minor issue but coming to the overall performance that's peanuts. Review collected by and hosted on G2.com.

JM

Jenny M.

Marketing Consultant

Staffing and Recruiting

Small-Business (50 or fewer emp.)

11/1/2016

"Check whether you're doing the right thing"

2.5/5

What do you like best about Mediahawk?

I'm able to track which blog posts are best at encouraging people to pick up the phone and enquire. From this I can alter what I write about in the future. Review collected by and hosted on G2.com.

What do you dislike about Mediahawk?

Setting up can be complicated and costs can really rack up if you need more numbers. Review collected by and hosted on G2.com.

Recommendations to others considering Mediahawk:

There are other companies on the market that provide a similar service and with better support. Review collected by and hosted on G2.com.

What problems is Mediahawk solving and how is that benefiting you?

Calls are so much more personal and effective than emails and even social media. Plus it's not so easy to call a number from a mobile directly off a webpage and people will always do what's easiest for them. This means I can track every incoming communication, not just social and email. Review collected by and hosted on G2.com.