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Luware

Show rating breakdown
8 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2010

Profile Name

Star Rating

4
4
0
0
0

Luware Reviews

Review Filters
Profile Name
Star Rating
4
4
0
0
0
Verified User in Automotive
AA
Verified User in Automotive
08/27/2025
Validated Reviewer
Review source: Organic

Great and easy to use solution, with a lot of potential

- Strong integration with Microsoft Teams - Setup, configuration, and implementation are quick and straightforward, with no need for deep technical expertise - Very easy to use for agents and admins - Clear and useful reporting with Power BI - Good automation options with Power Automate - Easy to manage on a daily basis - Support is quick and friendly - Product is growing and improving fast
Luis Alexandre Bosshard A.
LA
Luis Alexandre Bosshard A.
Customer Service Director | 160+ Mitarbeitende | Non-Life & Life | Operational Excellence | Transformation & Automation | Insurance Expert
08/13/2025
Validated Reviewer
Verified Current User
Review source: Organic

Very professional partner

- Solution oriented - strong partnership - deep understanding of our needs - constantly evolving
Verified User in Insurance
CI
Verified User in Insurance
08/12/2025
Validated Reviewer
Review source: Organic

Luware is

Effortless routing, great UX, easy to integrate into MS Teams

About

Contact

Phone:
+41 58 404 28 00
HQ Location:
Zurich, CH

Social

@luware

About us

Luware builds intelligent, cloud-native CX solutions that unlock the full potential of Microsoft Teams for enterprise communication. Our products, streamline complex service processes, ensuring every interaction is easier, highly secure, and fully compliant. By capturing and integrating every touchpoint—from call to compliance log—we empower global organizations to achieve a complete view of the customer journey and deliver an exceptional Customer Experience.

Details

Year Founded
2010