# Best SMS Marketing Software for Small Business - Page 2 ## How Many SMS Marketing Software Products Does G2 Track? **Total Products under this Category:** 528 ### Category Stats (Aug 2026) - **Average Rating:** 4.5/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Textellent (+6.25%) - Among all products in this category, Textellent recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank SMS Marketing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 92,400+ Authentic Reviews - 528+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for SMS Marketing Software ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=10366&focus%5B%5D=22329&focus%5B%5D=18815&focus%5B%5D=3644&focus%5B%5D=43119&focus%5B%5D=104271&focus%5B%5D=124128) Highlighted products: Attentive, Podium, Klaviyo, Textedly, Omnisend, Insider One, Sinch Engage, and HighLevel. Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=podium&focus%5B%5D=klaviyo&focus%5B%5D=textedly&focus%5B%5D=omnisend&focus%5B%5D=insider-one&focus%5B%5D=sinch-engage&focus%5B%5D=highlevel&segment=small-business) **Sponsored** ### ClickSend ClickSend is a simple, reliable SMS platform built for businesses that can't afford to miss a message. It’s seriously simple infrastructure that works straight out of the box — and keeps working as you grow. Backed by genuinely helpful 24/7 support from people who actually know their stuff. Send from the Dashboard in just a few clicks — or straight from your email inbox. Build with our clean, well-loved API docs. Or connect through hundreds of integrations and slot it straight into the tools your team already uses. Most users are up and sending within minutes. No developers required (but if you have one, they'll love us too). Why 90,000+ businesses and developers choose ClickSend: · Direct carrier routes to 190+ countries — no middlemen, no grey routes · 99.95%+ uptime so your messages go out when it matters · Lightning-fast delivery for time-sensitive comms · Pay-as-you-go pricing — scale up, scale down, only ever pay for what you send · 24/7 support from real people who actually understand the platform It's built for operational messaging as much as marketing. Appointment reminders, delivery notifications, 2FA codes, staff alerts, booking confirmations — the communications that keep a business running day to day. Trusted by healthcare and wellness clinics, financial services, real estate agencies, education providers, event organisers, construction companies and not-for-profits — and the developers building messaging into their products and workflows. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-08-02T13%3A28%3A28Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=138049&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=61570654f7743d163d1c2df8d09311fc54f57a2ec000e5ee206510923ac56fd7&secure%5Burl%5D=https%3A%2F%2Ftry.clicksend.com%2Fen%2Fstart-sending%2F%3Futm_source%3Dg2%26utm_medium%3Dpaid%26utm_campaign%3Dppc_campaign&secure%5Burl_type%5D=free_trial) ### [EZ Texting](https://www.g2.com/products/ez-texting/reviews) Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. **Average Rating:** 4.5/5.0 **Total Reviews:** 728 #### How Do G2 Users Rate EZ Texting? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 7.5/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind EZ Texting? - **Seller:** [EZ Texting](https://www.g2.com/sellers/ez-texting) - **Company Website:** www.eztexting.com - **Year Founded:** 2005 - **HQ Location:** San Francisco, CA - **Twitter:** @EzTexting 2,611 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e87889cb5501796f1ddab1b84b967e54ba6f46cb1d581524fb62b558a2f313d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1439495%2F&secure%5Burl_type%5D=linkedin_company_website) 96 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Non-Profit Organization Management, Real Estate - **Company Size:** 65% Small, 29% Medium #### What Do G2 Reviewers Say About EZ Texting? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of EZ Texting, finding it simple for communication and onboarding new users. - Users appreciate the **user-friendly interface** of EZ Texting, making communication and management effortless and efficient. - Users appreciate the **easy communication** with tenants, allowing for quick updates and effective information sharing. - Users praise the **intuitive and easy setup** of EZ Texting, making communication management effortless for their businesses. - Users love the **ease of managing contacts and personalizing messages** with EZ Texting's effective features. ##### Cons - Users find the **cost of EZ Texting** escalates quickly, especially for newcomers and high-volume users. - Users find the app **not intuitive** , making it difficult to navigate and use effectively on mobile devices. - Users struggle with **SMS issues** like group messaging and handling attachments, complicating their texting experience. - Users struggle with the **sending issues** in EZ Texting, affecting their ability to communicate effectively. - Users find the **reporting issues** in EZ Texting challenging, hindering effective tracking and analysis of campaigns. #### What Are Recent G2 Reviews of EZ Texting? **["Prioritized Notifications"](https://www.g2.com/survey_responses/ez-texting-review-4482196)** **Rating:** 4.0/5.0 stars _— Jim D._ [Read full review](https://www.g2.com/survey_responses/ez-texting-review-4482196) **["It is in fact EZ"](https://www.g2.com/survey_responses/ez-texting-review-10940577)** **Rating:** 5.0/5.0 stars _— Matt ._ [Read full review](https://www.g2.com/survey_responses/ez-texting-review-10940577) #### What Are G2 Users Discussing About EZ Texting? - [What is EZ Texting used for?](https://www.g2.com/discussions/what-is-ez-texting-used-for) - 2 comments - [What technology is used to send texts?](https://www.g2.com/discussions/what-technology-is-used-to-send-texts) - [Is EZ Texting free?](https://www.g2.com/discussions/is-ez-texting-free) - 1 comment - [What are the common features of text messaging?](https://www.g2.com/discussions/ez-texting-what-are-the-common-features-of-text-messaging) - [What is EZ Texting?](https://www.g2.com/discussions/what-is-ez-texting) - 1 comment ### [800.com](https://www.g2.com/products/800-com/reviews) Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,012 #### How Do G2 Users Rate 800.com? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 7.7/10 (Category avg: 8.5/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind 800.com? - **Seller:** [800.com](https://www.g2.com/sellers/800-com) - **Company Website:** www.800.com - **Year Founded:** 2008 - **HQ Location:** Sarasota, Florida - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c5dcb337cac60c6246cd6a0d1177b272a21bcbd0851a2eed62c0a84f396dc95&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F800-com&secure%5Burl_type%5D=linkedin_company_website) 43 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Construction, Retail - **Company Size:** 79% Small, 12% Medium #### What Do G2 Reviewers Say About 800.com? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management. - Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency. - Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process. - Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services. - Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency. ##### Cons - Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features. - Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners. - Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability. - Users find the **limited number management features** on the app frustrating compared to the website, impacting usability. - Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility. #### What Are Recent G2 Reviews of 800.com? **["Helpful Payment Reminders and Truly Caring Customer Support"](https://www.g2.com/survey_responses/800-com-review-13177957)** **Rating:** 5.0/5.0 stars _— Katrina T._ [Read full review](https://www.g2.com/survey_responses/800-com-review-13177957) **["Perfect for Small Businesses and Remote Teams"](https://www.g2.com/survey_responses/800-com-review-13060426)** **Rating:** 5.0/5.0 stars _— Luis H._ [Read full review](https://www.g2.com/survey_responses/800-com-review-13060426) #### What Are G2 Users Discussing About 800.com? - [What is 800.com used for?](https://www.g2.com/discussions/what-is-800-com-used-for) - 1 comment ### [PitchPrfct](https://www.g2.com/products/pitchprfct-pitchprfct/reviews) PitchPrfct is an outbound sales platform designed to automate bulk SMS campaigns and follow-ups for high-volume sales professionals. It streamlines client outreach, ensuring compliance and enhancing conversion rates, allowing users to focus on closing deals. Key Features and Functionality: - Automated SMS Campaigns: Launch and manage bulk SMS campaigns efficiently, reducing the time from planning to execution. - Built-In Compliance: Ensure adherence to regulations with real-time checks during message drafting and sending, maintaining TCPA compliance. - Fast 10DLC Approvals: Obtain 10DLC registration swiftly, enabling verified messaging capabilities within days. - Affordable Pricing: Benefit from competitive rates as low as $0.007 per text, with a 14-day free trial and no setup fees. - Message Templates: Save and reuse effective replies instantly, enhancing communication consistency and efficiency. Primary Value and Solutions: PitchPrfct addresses the challenges of managing large-scale SMS outreach by automating processes, ensuring compliance, and offering cost-effective solutions. This enables sales professionals to increase lead conversion rates, maintain consistent communication, and focus more on closing deals rather than managing outreach logistics. **Average Rating:** 5.0/5.0 **Total Reviews:** 42 #### How Do G2 Users Rate PitchPrfct? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Reporting:** 10.0/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind PitchPrfct? - **Seller:** [PitchPrfct](https://www.g2.com/sellers/pitchprfct) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=367dcba49fd1354b11ec0291ad251d55edc9134410aefd162e3b8e29f57b2c80&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpitchprfct%2F&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Insurance Agent - **Top Industries:** Insurance - **Company Size:** 93% Small, 5% Medium #### What Do G2 Reviewers Say About PitchPrfct? _AI-generated summary from verified user reviews_ ##### Pros - Users find PitchPrfct to be **incredibly easy to use** , enhancing productivity and streamlining daily communication effortlessly. - Users praise the **responsive and helpful customer support** of PitchPrfct, enhancing their overall experience significantly. - Users highlight the **reliability** of PitchPrfct, enhancing productivity and streamlining communication effortlessly. - Users appreciate the **simple and intuitive interface** of PitchPrfct, enhancing daily communication and productivity. - Users appreciate the **user-friendly interface** of PitchPrfct, making sales process management smooth and efficient. ##### Cons - Users find the subscription to be **expensive** , though many believe the value justifies the cost. - Users find the **learning curve steep** due to frequent updates requiring constant re-learning of platform features. - Users desire **more features** such as calling, calendar linking, and time zone displays for enhanced functionality. - Users note some **missing features** in PitchPrfct, but they don't significantly disrupt their workflow at this stage. - Users feel that **navigation issues** occasionally hinder the overall experience, suggesting improvements for better intuitiveness. #### What Are Recent G2 Reviews of PitchPrfct? **["Revolutionized Marketing with Integrated AI"](https://www.g2.com/survey_responses/pitchprfct-review-12933862)** **Rating:** 5.0/5.0 stars _— Hector B._ [Read full review](https://www.g2.com/survey_responses/pitchprfct-review-12933862) **["Easy Setup, Time-Saving AI Tools, and Outstanding Support"](https://www.g2.com/survey_responses/pitchprfct-review-12963050)** **Rating:** 5.0/5.0 stars _— Michael Z._ [Read full review](https://www.g2.com/survey_responses/pitchprfct-review-12963050) ### [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/ **Average Rating:** 4.5/5.0 **Total Reviews:** 2,474 #### How Do G2 Users Rate Brevo Marketing Platform? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Reporting:** 8.7/10 (Category avg: 8.4/10) - **API Integration:** 8.3/10 (Category avg: 8.5/10) - **Automation:** 8.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Brevo Marketing Platform? - **Seller:** [Brevo](https://www.g2.com/sellers/brevo) - **Company Website:** www.brevo.com - **Year Founded:** 2012 - **HQ Location:** Paris - **Twitter:** @brevo\_official 16,032 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb1865e18004827ab2ea39c9799da0a35d0ec34e5b444058766b28b4d23a58f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrevo%2F&secure%5Burl_type%5D=linkedin_company_website) 898 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 84% Small, 13% Medium #### What Do G2 Reviewers Say About Brevo Marketing Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users find Brevo Marketing Platform's **ease of use** beneficial, praising its clean design and user-friendly interface. - Users value the **easy scheduling and automation features** of Brevo, enhancing their email marketing efficiency significantly. - Users appreciate the **convenient and efficient email marketing** features of Brevo, making automation and scheduling a breeze. - Users find the **easy setup** of Brevo Marketing Platform essential for managing effective email campaigns effortlessly. - Users appreciate the **simplicity** of Brevo, noting its ease in creating effective marketing campaigns without complexity. ##### Cons - Users find **missing features** in Brevo, particularly with limited template flexibility and insufficient automation options. - Users note the **limited features** in Brevo, particularly in template customization and workflow automation capabilities. - Users find the **limited customization** of Brevo's templates restricts their ability to execute complex marketing tasks effectively. - Users find the **learning curve steep** , as understanding advanced features and back-end processes can be complicated. - Users find Brevo Marketing Platform to be **expensive** , especially with escalating costs for SMS and complex pricing tiers. #### What Are Recent G2 Reviews of Brevo Marketing Platform? **["WooCommerce data flows into Brevo without building another integration"](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13148712)** **Rating:** 4.5/5.0 stars _— Alamgir H._ [Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13148712) **["Email marketing and marketing automation software that offers great value for growing businesses."](https://www.g2.com/survey_responses/brevo-marketing-platform-review-7612558)** **Rating:** 5.0/5.0 stars _— Ana T._ [Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-7612558) #### What Are G2 Users Discussing About Brevo Marketing Platform? - [What is Sendinblue used for?](https://www.g2.com/discussions/brevo-marketing-platform-what-is-sendinblue-used-for) - 1 comment, 1 upvote - [Is Sendinblue free?](https://www.g2.com/discussions/is-sendinblue-free) - 6 comments - [What is Sendinblue email?](https://www.g2.com/discussions/what-is-sendinblue-email) - 1 comment - [What is Sendinblue?](https://www.g2.com/discussions/what-is-sendinblue) - 1 comment ### [Clearstream](https://www.g2.com/products/clearstream/reviews) Clearstream is a product-first company building powerful, beautiful communication and engagement software for the local church. We've been around since 2010, and we're proud to help over 10,000 churches and nonprofits connect with their people on a weekly basis. Our platform includes texting, email, QR codes, NFC tags, custom landing pages, link shortening, text-to-join keywords, video texting and MMS, workflows, short codes, and more. It's integrated with church management software like Planning Center and Rock RMS. And, we have killer customer support with an average response time of 2-3 minutes (not hours or days). Try it free for 30 days, then update your plan at any time, with no contracts or hidden fees. And if you're a church plant, you can use Clearstream free for one year! Just reach out to us. **Average Rating:** 4.8/5.0 **Total Reviews:** 188 #### How Do G2 Users Rate Clearstream? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Clearstream? - **Seller:** [Clearstream](https://www.g2.com/sellers/clearstream) - **Company Website:** clearstream.io - **Year Founded:** 2010 - **HQ Location:** Pensacola, Florida - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a528e64ebe45882b40f296d21045d7955044dbd50089370a0f9b76ecf1d59a4c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclearstream-mobile-marketing%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 8 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Lead Pastor, Pastor - **Top Industries:** Religious Institutions, Non-Profit Organization Management - **Company Size:** 85% Small, 15% Medium #### What Are Recent G2 Reviews of Clearstream? **["Powerful, User-Friendly Church App with Seamless Planning Center Online Integration"](https://www.g2.com/survey_responses/clearstream-review-13046063)** **Rating:** 5.0/5.0 stars _— Amy C._ [Read full review](https://www.g2.com/survey_responses/clearstream-review-13046063) **["Clearstream: The answer to our communication needs"](https://www.g2.com/survey_responses/clearstream-review-13045859)** **Rating:** 5.0/5.0 stars _— Ben S._ [Read full review](https://www.g2.com/survey_responses/clearstream-review-13045859) #### What Are G2 Users Discussing About Clearstream? - [What is Clearstream used for?](https://www.g2.com/discussions/what-is-clearstream-used-for) ### [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today. **Average Rating:** 4.8/5.0 **Total Reviews:** 852 #### How Do G2 Users Rate Kixie PowerCall & SMS? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 9.3/10 (Category avg: 8.4/10) - **API Integration:** 9.1/10 (Category avg: 8.5/10) - **Automation:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Kixie PowerCall & SMS? - **Seller:** [Kixie](https://www.g2.com/sellers/kixie) - **Company Website:** www.kixie.com - **Year Founded:** 2013 - **HQ Location:** Los Angeles, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f73597f62440335e508fc091774d33ef16a5dbd8dd441fb9d834dd15fcb96dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3556757%2F&secure%5Burl_type%5D=linkedin_company_website) 66 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Account Executive - **Top Industries:** Financial Services, Marketing and Advertising - **Company Size:** 83% Small, 16% Medium #### What Do G2 Reviewers Say About Kixie PowerCall & SMS? _AI-generated summary from verified user reviews_ ##### Pros - Users find Kixie PowerCall & SMS to be **incredibly easy to use** , enhancing productivity with seamless CRM integration. - Users find the **helpfulness of Kixie’s support team** invaluable for quick resolutions and improved productivity. - Users appreciate the **excellent customer support** from Kixie, particularly highlighting quick and helpful responses from their team. - Users find Kixie PowerCall & SMS a **time-saving tool** , streamlining outbound sales with efficient dialing and integration. - Users praise the **automation capabilities** of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly. ##### Cons - Users feel the **call issues** hinder their ability to manage communications effectively during power dialing sessions. - Users highlight **number issues** with Kixie, such as lack of call history and spam notifications affecting usability. - Users find **contact management lacks intuitive navigation** and suffers from syncing delays and limited visibility of call history. - Users find the **missing ringless voicemail drop** and limited reporting features to detract from Kixie PowerCall & SMS experience. - Users report **connection issues** with Kixie PowerCall & SMS, affecting integration and reliability during usage. #### What Are Recent G2 Reviews of Kixie PowerCall & SMS? **["With Kixie my cold calls get answered consistently. Highly recommend"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)** **Rating:** 5.0/5.0 stars _— Johno O._ [Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214) **["Streamlined Outreach with Seamless CRM Integration"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)** **Rating:** 4.0/5.0 stars _— Adil Mohammad Salim S._ [Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718) #### What Are G2 Users Discussing About Kixie PowerCall & SMS? - [What is Kixie PowerCall & SMS used for?](https://www.g2.com/discussions/what-is-kixie-powercall-sms-used-for) ### [Privy](https://www.g2.com/products/privy/reviews) Privy is the most approachable, all-in-one e-commerce marketing platform for independent Shopify brands. Grow your business and supercharge your retention strategy with powerful list growth tools, email, and SMS — all backed by the dedicated support you deserve. LIST GROWTH Drive urgency, capture subscribers, convert more sales, and boost your average order value with endless customizable options such as: popups, free shipping bars, cross sells, Spin To Win, Landing Pages, and more. Leverage Privy's best-in-class audience targeting to take control of your on-site conversion strategy. EMAIL CAMPAIGNS Send on-brand, engaging emails to your entire list using our drag-and-drop editor. Tailor your messaging to segments of your audience based on shopping activity, engagement, and more. AUTOMATED FLOWS Trigger personalized emails based on the actions your customers take; launch Welcome, Abandoned Cart, Purchase Follow-Up, and Customer Winback Emails in minutes and watch the orders roll in. SMARTER SMS Inspire action with your mobile audience by sending SMS campaigns and automations. **Average Rating:** 4.6/5.0 **Total Reviews:** 118 #### How Do G2 Users Rate Privy? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 10.0/10 (Category avg: 8.4/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Privy? - **Seller:** [Privy](https://www.g2.com/sellers/privy) - **Year Founded:** 2019 - **HQ Location:** Boston, US - **Twitter:** @privypro 56 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=99baf04801e4126021386cc7cd4880da3611a0e6241a14d9017c4c38ebbb79ff&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2065161%2F&secure%5Burl_type%5D=linkedin_company_website) 71 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Consumer Goods - **Company Size:** 92% Small, 5% Medium #### What Do G2 Reviewers Say About Privy? _AI-generated summary from verified user reviews_ ##### Pros - Users commend Privy for its **excellent customer support** , highlighting accessible help and valuable marketing advice. - Users find Privy extremely **easy to use** , allowing quick creation of marketing elements by any team member. - Users praise the **helpful customer support** of Privy, valuing the knowledgeable assistance and marketing advice offered. - Users praise **Privy's email marketing capabilities** , highlighting excellent customer support and impressive results in engagement and signups. - Users find Privy to be **very user-friendly** , especially appreciating its easy email templates and seamless Shopify integration. ##### Cons - Users express frustration over **limited templates** and insufficient updates, leading to loss of work and confusion. - Users find the **reporting issues** in Privy limiting, desiring more detailed insights for better targeting. - Users desire **more campaign templates** , as the existing options can be confusing when creating emails. - Users note that the **reporting lacks detail** , making it difficult to analyze subscriber engagement effectively. - Users express frustration over **delays in template updates** , leading to loss of work and inadequate support from customer service. #### What Are Recent G2 Reviews of Privy? **["Easy to use - highly intuitive and proven!"](https://www.g2.com/survey_responses/privy-review-5059433)** **Rating:** 5.0/5.0 stars _— Verified User in Food & Beverages_ [Read full review](https://www.g2.com/survey_responses/privy-review-5059433) **["Love Privy for My Business"](https://www.g2.com/survey_responses/privy-review-7035192)** **Rating:** 5.0/5.0 stars _— Michelle S._ [Read full review](https://www.g2.com/survey_responses/privy-review-7035192) #### What Are G2 Users Discussing About Privy? - [What does Privy do?](https://www.g2.com/discussions/what-does-privy-do) - [How do I use Shopify privy?](https://www.g2.com/discussions/how-do-i-use-shopify-privy) - [How much does privy cost?](https://www.g2.com/discussions/how-much-does-privy-cost) - 2 comments - [What is privy app?](https://www.g2.com/discussions/what-is-privy-app) ### [Text Request](https://www.g2.com/products/text-request/reviews) Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business. Text Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue. **Average Rating:** 4.6/5.0 **Total Reviews:** 953 #### How Do G2 Users Rate Text Request? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 7.9/10 (Category avg: 8.5/10) - **Automation:** 8.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Text Request? - **Seller:** [Text Request](https://www.g2.com/sellers/text-request) - **Company Website:** www.textrequest.com - **Year Founded:** 2014 - **HQ Location:** Chattanooga, Tennessee - **Twitter:** @Text\_Request 642 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc395963b1bc8ed3fe4d22b948a90cf95156a1e093ef3b4ecbfeb46522f5d62e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4807820%2F&secure%5Burl_type%5D=linkedin_company_website) 41 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager, Owner - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 65% Small, 31% Medium #### What Do G2 Reviewers Say About Text Request? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **intuitive and user-friendly interface** of Text Request, enhancing client interaction and engagement. - Users value the **effortless communication** provided by Text Request, enhancing customer service and efficiency significantly. - Users appreciate the **easy communication** features of Text Request, facilitating seamless interactions with customers and coworkers. - Users find Text Request to be **intuitive and user-friendly** , greatly enhancing client communication and engagement. - Users value the **easy-to-use client interaction** features of Text Request, enhancing engagement and communication strategies effectively. ##### Cons - Users are frustrated by **missing features** like auto-updating conversations and improved UI customization options. - Users find **limited features** in Text Request, particularly missing video support and unclear pricing for plans. - Users find the **cost prohibitive** for small and medium businesses compared to other available free platforms. - Users experience **inconsistent notifications** , often receiving sounds for messages that are already marked as read. - Users often face **software glitches** that disrupt their messaging experience, causing frustrations and missed communications. #### What Are Recent G2 Reviews of Text Request? **["Powerful Keyword Campaigns and Message Tagging for Clearer Client Metrics"](https://www.g2.com/survey_responses/text-request-review-12950921)** **Rating:** 5.0/5.0 stars _— Michael B._ [Read full review](https://www.g2.com/survey_responses/text-request-review-12950921) **["The best alternative to ZipWhip"](https://www.g2.com/survey_responses/text-request-review-8982757)** **Rating:** 5.0/5.0 stars _— Jacqui B._ [Read full review](https://www.g2.com/survey_responses/text-request-review-8982757) #### What Are G2 Users Discussing About Text Request? - [How do you use text request?](https://www.g2.com/discussions/how-do-you-use-text-request) - 1 comment - [What is a Request text?](https://www.g2.com/discussions/what-is-a-request-text) - 1 comment - [What are texting features?](https://www.g2.com/discussions/what-are-texting-features) - 1 comment - [What are the common features of text messaging?](https://www.g2.com/discussions/what-are-the-common-features-of-text-messaging) ### [Textline](https://www.g2.com/products/textline/reviews) Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations. Try Textline free for 14 days today and start customizing your customer outreach and automating your communication workflows. **Average Rating:** 4.7/5.0 **Total Reviews:** 379 #### How Do G2 Users Rate Textline? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.0/10 (Category avg: 8.4/10) - **API Integration:** 8.0/10 (Category avg: 8.5/10) - **Automation:** 9.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Textline? - **Seller:** [Textline](https://www.g2.com/sellers/textline) - **Company Website:** textline.com - **Year Founded:** 2015 - **HQ Location:** Los Angeles, CA - **Twitter:** @textline 281 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=abb94e870985b98bba53850d6905424be761f6477c2aeacd07493422e98b61f9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7583438%2F&secure%5Burl_type%5D=linkedin_company_website) 63 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Operations Manager - **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care - **Company Size:** 68% Small, 27% Medium #### What Do G2 Reviewers Say About Textline? _AI-generated summary from verified user reviews_ ##### Pros - Users find Textline easy to use, enjoying the **user-friendly interface** and helpful customer support for their needs. - Users appreciate the **efficient communication capabilities** of Textline, significantly enhancing customer support and service delivery. - Users praise the **friendly and efficient customer support** of Textline, always ready to assist with any issues. - Users love the **efficient communication** capabilities of Textline, enhancing customer interaction and streamlining workflows. - Users value the **responsive communication** of Textline, enhancing their ability to engage with clients effectively. ##### Cons - Users find the lack of **scheduled migration options** in Textline limiting their flexibility compared to competitors like Twilio. - Users face **messaging issues** such as poor search functionality and difficulty tracking replies, affecting overall usability. - Users highlight the **limited features** of Textline, particularly regarding message tracking and search capabilities. - Users face challenges with **notification issues** , finding them excessive and lacking filtering options for better management. - Users often experience **software glitches** that disrupt functionality, requiring frequent refreshes and causing missed notifications. #### What Are Recent G2 Reviews of Textline? **["Textline Makes Patient Communication Smooth, Fast, and Easy"](https://www.g2.com/survey_responses/textline-review-12696238)** **Rating:** 5.0/5.0 stars _— Bahareh H._ [Read full review](https://www.g2.com/survey_responses/textline-review-12696238) **["Efficient, Versatile, and Essential Communication Tool"](https://www.g2.com/survey_responses/textline-review-10345791)** **Rating:** 5.0/5.0 stars _— Greg S._ [Read full review](https://www.g2.com/survey_responses/textline-review-10345791) #### What Are G2 Users Discussing About Textline? - [How much is textline a month?](https://www.g2.com/discussions/how-much-is-textline-a-month) - [How does text line work?](https://www.g2.com/discussions/how-does-text-line-work) - [What is Textline com?](https://www.g2.com/discussions/what-is-textline-com) - [Is Textline good?](https://www.g2.com/discussions/is-textline-good) - 2 comments, 1 upvote ### [indigitall](https://www.g2.com/products/indigitall/reviews) indigitall is a comprehensive customer engagement platform built to deliver seamless, personalized experiences across every digital touchpoint. By unifying all your inbound and outbound communication channels—including push notifications, WhatsApp, and advanced AI Agents—we provide the tools for you to genuinely understand your audience. This holistic approach empowers brands to launch automated, targeted campaigns that not only boost engagement but directly drive conversion and long-term customer value. To learn more, visit indigitall.com. **Average Rating:** 4.8/5.0 **Total Reviews:** 433 #### How Do G2 Users Rate indigitall? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Reporting:** 9.1/10 (Category avg: 8.4/10) - **API Integration:** 8.8/10 (Category avg: 8.5/10) - **Automation:** 9.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind indigitall? - **Seller:** [indigitall](https://www.g2.com/sellers/indigitall) - **Company Website:** indigitall.com - **Year Founded:** 2013 - **HQ Location:** Spain - **Twitter:** @indigitall 118 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=173564acc4cdc25377718998396d3b36e4566639bff2792df4e4ee9d9ac90810&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Findigitall%2F&secure%5Burl_type%5D=linkedin_company_website) 96 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing, Journalist - **Top Industries:** Telecommunications, Marketing and Advertising - **Company Size:** 41% Medium, 35% Small #### What Do G2 Reviewers Say About indigitall? _AI-generated summary from verified user reviews_ ##### Pros - Users find indigitall incredibly **easy to use** , with intuitive navigation and efficient campaign management across multiple channels. - Users appreciate the **helpful support team** of Indigitall, enhancing confidence and simplifying daily tasks effectively. - Users commend the **responsive customer support** of Indigitall, appreciating quick and helpful answers to their queries. - Users find Indigitall **highly useful** for client communication, enabling effective digital campaigns with real-time analysis and support. - Users praise Indigitall for its **smart automation** , which significantly enhances communication and boosts audience engagement. ##### Cons - Users note a **learning curve** for advanced features, suggesting clearer guidance could enhance the experience for beginners. - Users note a **steep learning curve** with Indigitall, which can challenge those new to advanced features and tools. - Users note that **feature complexity** can be overwhelming initially, especially for smaller teams without technical experience. - Users find the **integration issues** with Salesforce Marketing Cloud and other tools to be cumbersome and complex. - Users find the platform **not intuitive** , noting that clearer guidance and error messages would enhance the experience. #### What Are Recent G2 Reviews of indigitall? **["Intuitive, effective, and fast"](https://www.g2.com/survey_responses/indigitall-review-13072568)** **Rating:** 5.0/5.0 stars _— Alejandro B._ [Read full review](https://www.g2.com/survey_responses/indigitall-review-13072568) **["This application makes my work easier."](https://www.g2.com/survey_responses/indigitall-review-13075442)** **Rating:** 5.0/5.0 stars _— LUIS D._ [Read full review](https://www.g2.com/survey_responses/indigitall-review-13075442) ### [Voxie](https://www.g2.com/products/voxie/reviews) Voxie is messaging intelligence that turns SMS into a strategic growth lever for franchise brands. Purpose-built for QSR and services, Voxie combines enterprise-grade SMS infrastructure with AI that actually understands franchise operations. We don't just send texts... we solve the core challenge every franchise marketer faces: how do you drive local performance across hundreds of locations without sacrificing brand control, budget efficiency, or your sanity? The platform ensures brand standards hold at every location, even as franchisees execute locally. Voxie Intelligence monitors every message and flags anything off-brand before it's scheduled; catching compliance issues and ensuring your brand voice stays consistent whether a message is coming from location one or location five hundred. Corporate teams get visibility and protection without micromanaging operators. Franchisees get the autonomy to win in their markets. But enforcement is just the foundation. Voxie Intelligence optimizes performance across the entire customer journey. Budget Optimizer suggests the right audience for your campaigns, recommends optimal spend, and shows you projected ROI before you commit a dollar. Intelligent Inbox goes beyond the typical last-in-first-out queue and surfaces the conversations closest to revenue; the customer about to book, the complaint that needs immediate attention, the high-value repeat buyer. It prioritizes what matters to your business, not just what's newest. We show you exactly which messages drive revenue, which locations are crushing it, and where you're leaving money on the table. The insights that used to require dedicated analysts become automatic, actionable, and immediate. The result: messaging that scales without breaking, performs without guesswork, and protects your brand while growing it. SMS stops being a tactical broadcast channel and becomes what it should be—a strategic growth engine that compounds across your entire system. That's messaging intelligence. That's Voxie. **Average Rating:** 4.8/5.0 **Total Reviews:** 87 #### How Do G2 Users Rate Voxie? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Reporting:** 8.7/10 (Category avg: 8.4/10) - **API Integration:** 8.9/10 (Category avg: 8.5/10) - **Automation:** 9.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind Voxie? - **Seller:** [Voxie](https://www.g2.com/sellers/voxie) - **Company Website:** www.voxie.com - **Year Founded:** 2018 - **HQ Location:** Atlanta, GA - **Twitter:** @voxie 974 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=debd0123be768625fc7e48cfe15dff2f0cb26283bccdbbf9f7312aa5bf349286&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoxiechat%2F&secure%5Burl_type%5D=linkedin_company_website) 30 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Retail, Primary/Secondary Education - **Company Size:** 62% Small, 36% Medium #### What Do G2 Reviewers Say About Voxie? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **excellent customer support** from Voxie, ensuring efficient message tracking and integration. - Users appreciate the **ease of use** of Voxie, enabling efficient message tracking and seamless integration. - Users value the **exceptional customer support** from Voxie, enhancing their experience and optimizing business workflows. - Users praise Voxie's **reliable support and responsiveness** , significantly enhancing communication and workflow efficiency for their businesses. - Users appreciate the **easy communication** capabilities of Voxie, enhancing interaction with parents, teachers, and clients. ##### Cons - Users note that Voxie is **expensive** , wishing it were more affordable despite its great features. - Users find the **limited campaign issue management** frustrating, lacking flexibility to adjust member preferences effectively. - Users feel the product is great but highlight the **expensive pricing** as a notable drawback. - Users face **integration issues** as manual updates are needed for the member database, impacting efficiency. - Users are frustrated by the **limited texting features** of Voxie, as it restricts messaging to one person at a time. #### What Are Recent G2 Reviews of Voxie? **["Voxie Transformed Our School Communication and Family Engagement"](https://www.g2.com/survey_responses/voxie-review-12610400)** **Rating:** 5.0/5.0 stars _— Jessica P._ [Read full review](https://www.g2.com/survey_responses/voxie-review-12610400) **["Effortlessly Connect with Franchise Leads"](https://www.g2.com/survey_responses/voxie-review-12658581)** **Rating:** 5.0/5.0 stars _— Phillip G._ [Read full review](https://www.g2.com/survey_responses/voxie-review-12658581) #### What Are G2 Users Discussing About Voxie? - [What is Voxie used for?](https://www.g2.com/discussions/what-is-voxie-used-for) ### [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Effortlessly integrate with 1000+ apps, uncover deep performance insights, and optimize your workflows so you win every day. - Autonomous marketing Built on the foundation of marketing automation, fuel your marketing strategy and customer journeys with AI-driven execution, optimization, and insight at every step. - AI agents Run entire marketing campaigns through simple prompts, backed by Active Intelligence. - Cross-channel marketing Reach prospects and customers wherever they are, with email, SMS, WhatsApp, and more. - On-brand, personalized content Creative tools that deliver professional, conversion-ready designs for email and landing pages. - CRM Track, manage, and automate your sales process. - 1000+ apps & integrations Connect ActiveCampaign to your favorite tools. **Average Rating:** 4.4/5.0 **Total Reviews:** 14,226 #### How Do G2 Users Rate ActiveCampaign? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Reporting:** 7.7/10 (Category avg: 8.4/10) - **API Integration:** 8.0/10 (Category avg: 8.5/10) - **Automation:** 8.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind ActiveCampaign? - **Seller:** [ActiveCampaign](https://www.g2.com/sellers/activecampaign) - **Company Website:** www.activecampaign.com - **Year Founded:** 2003 - **HQ Location:** Chicago, IL - **Twitter:** @ActiveCampaign 13,203 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ecaffa7a4dd54b3f72ef9abc63c48d5efe51974c2974dfaa5d09b34c1e0c97bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F221390%2F&secure%5Burl_type%5D=linkedin_company_website) 848 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 92% Small, 7% Medium #### What Do G2 Reviewers Say About ActiveCampaign? _AI-generated summary from verified user reviews_ ##### Pros - Users find ActiveCampaign's interface **easy to use** , enhancing communication and engagement with its versatile features. - Users value the **powerful automation features** of ActiveCampaign, enhancing engagement and streamlining marketing efforts effectively. - Users appreciate the **automation features** of ActiveCampaign, which streamline marketing activities and enhance customer engagement. - Users love the **powerful automation capabilities** of ActiveCampaign, enhancing customer engagement effortlessly and efficiently. - Users appreciate the **user-friendly automation and integration features** of ActiveCampaign, enhancing customer engagement and targeting. ##### Cons - Users face a **learning curve** with ActiveCampaign, needing extra support to master its powerful features efficiently. - Users find ActiveCampaign **expensive** , especially for startups, making it challenging for some customers to justify the cost. - Users find the **missing features** in ActiveCampaign limit their automation testing and client information collection capabilities. - Users find the **limited features** of ActiveCampaign frustrating, desiring more customization and easier access to key metrics. - Users find the ActiveCampaign platform **not intuitive** , making learning and setup time-consuming and challenging to navigate. #### What Are Recent G2 Reviews of ActiveCampaign? **["A super complete, powerful, and easy-to-use tool"](https://www.g2.com/survey_responses/activecampaign-review-13176016)** **Rating:** 5.0/5.0 stars _— Florencia Valeria A._ [Read full review](https://www.g2.com/survey_responses/activecampaign-review-13176016) **["Super Intuitive Email & Automation Builder That’s Easy to Use"](https://www.g2.com/survey_responses/activecampaign-review-13195469)** **Rating:** 4.5/5.0 stars _— Irit L._ [Read full review](https://www.g2.com/survey_responses/activecampaign-review-13195469) #### What Are G2 Users Discussing About ActiveCampaign? - [What are some creative ways businesses are using ActiveCampaign to automate their marketing efforts?](https://www.g2.com/discussions/what-are-some-creative-ways-businesses-are-using-activecampaign-to-automate-their-marketing-efforts) - 1 comment - [How much does ActiveCampaign cost?](https://www.g2.com/discussions/how-much-does-activecampaign-cost) - 1 comment - [What is ActiveCampaign CRM?](https://www.g2.com/discussions/what-is-activecampaign-crm) - 1 comment - [Does ActiveCampaign have a CRM?](https://www.g2.com/discussions/does-activecampaign-have-a-crm) - 7 comments - [What is ActiveCampaign used for?](https://www.g2.com/discussions/what-is-activecampaign-used-for) - 20 comments ### [Levitate](https://www.g2.com/products/levitate/reviews) Levitate is a specialized marketing tool designed to assist small businesses in nurturing and maintaining authentic relationships with their clients. Founded in 2017 by Jesse Lipson, the creator of ShareFile, Levitate focuses on simplifying the process of client engagement, allowing businesses to prioritize relationship-building over administrative tasks. This platform is particularly beneficial for small business owners who often juggle multiple responsibilities and seek effective ways to connect with their clientele. The target audience for Levitate includes small business owners, entrepreneurs, and professionals who understand the value of personalized communication but may lack the time or resources to implement it effectively. Levitate addresses this need by providing a suite of features that streamline client interactions. Users can send personalized emails at scale, ensuring that each client feels valued and recognized. The platform also facilitates social media presence, and communication through text messages, enabling businesses to reach clients in a way that is convenient and immediate. Key features of Levitate include the ability to send surveys, schedule meetings, and remember important details about contacts, which can enhance the quality of interactions. For instance, by recalling key facts such as birthdays or past conversations, users can tailor their communications to resonate more deeply with clients. This personalized approach not only fosters stronger relationships but also helps businesses achieve their goals more effectively. Additionally, Levitate offers the support of a dedicated success specialist/marketing coach, providing users with guidance and strategies to maximize their outreach efforts without the need to pay for third-party consultants or other marketing professionals. Levitate also offers custom-built websites, written and designed for each business, rather than relying on templates. Create and post blogs with AI-assistance. Facebook or Google Local Service Ads are also optional add-ons. Levitate stands out in the crowded marketing tool landscape by emphasizing relationship management rather than traditional marketing tactics. Its user-friendly interface and comprehensive features enable small businesses to engage with clients in a meaningful way, ultimately leading to increased loyalty and retention. By integrating various communication methods and offering personalized support, Levitate empowers small businesses to thrive in a competitive environment while focusing on what they do best: building lasting relationships with their clients. **Average Rating:** 4.7/5.0 **Total Reviews:** 121 #### How Do G2 Users Rate Levitate? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) #### Who Is the Company Behind Levitate? - **Seller:** [Levitate](https://www.g2.com/sellers/levitate) - **Company Website:** www.levitate.ai - **Year Founded:** 2017 - **HQ Location:** Raleigh, North Carolina - **Twitter:** @levitateai 299 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7a9d22058c8eb658111c23749f0f146338291c297d04e7862291dff353f4540e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freal-magic%2F%3FviewAsMember%3Dtrue&secure%5Burl_type%5D=linkedin_company_website) 432 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Executive Director - **Top Industries:** Insurance, Financial Services - **Company Size:** 93% Small, 8% Medium #### What Do G2 Reviewers Say About Levitate? _AI-generated summary from verified user reviews_ ##### Pros - Users praise Levitate's **amazing customer support** that enhances communication and streamlines email marketing efforts effectively. - Users find Levitate's **ease of use** exceptional, simplifying communication and enhancing brand engagement effectively. - Users appreciate the **helpful support team** of Levitate, enhancing user experience and satisfaction with the product. - Users highlight Levitate's **easy-to-use email marketing** tools that significantly enhance outreach and engagement with supporters. - Users highlight the **automation capabilities** of Levitate, praising its efficiency in task management and smooth functionality. ##### Cons - Users find the **missing integration features** of Levitate frustrating, complicating data management and engagement tracking. - Users face significant **integration issues** with Levitate, complicating data syncing and engagement tracking across platforms. - Users feel there is a lack of **customization options** for tasks and automations, limiting their personalization experience. - Users find **email management cumbersome** in Levitate, requiring too much effort and resulting in impersonal communication. - Users struggle with **campaign issues** , facing delays in email delivery and a lack of tailored suggestions. #### What Are Recent G2 Reviews of Levitate? **["Invaluable CRM Partner!"](https://www.g2.com/survey_responses/levitate-review-11756135)** **Rating:** 5.0/5.0 stars _— April J._ [Read full review](https://www.g2.com/survey_responses/levitate-review-11756135) **["Seamless Email-to-Newsletter Design with Powerful Multichannel Marketing"](https://www.g2.com/survey_responses/levitate-review-12769097)** **Rating:** 5.0/5.0 stars _— Jared V._ [Read full review](https://www.g2.com/survey_responses/levitate-review-12769097) ### [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) Mailchimp is a marketing automation platform trusted by 11 million+ users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while seamlessly fitting into their existing workflows. Our platform puts data-backed recommendations at the heart of your marketing so you can find and engage customers with multichannel campaigns. In 2021, Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, we’ve released 100+ new features to help our customers continue to grow. Find out why more than 11+ million businesses trust Intuit Mailchimp to help them turn insights into action and their emails into revenue. Visit Mailchimp.com to get started today. **Average Rating:** 4.4/5.0 **Total Reviews:** 5,200 #### How Do G2 Users Rate Intuit Mailchimp All-in-One Marketing Platform? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **API Integration:** 8.3/10 (Category avg: 8.5/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind Intuit Mailchimp All-in-One Marketing Platform? - **Seller:** [Intuit Mailchimp](https://www.g2.com/sellers/intuit-mailchimp) - **Company Website:** mailchimp.com - **Year Founded:** 2001 - **HQ Location:** Atlanta, GA - **Twitter:** @MailChimp 238,536 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b25de3f1b84f928c861197ff8886c90018b3276952ab217a2034aa3a48554f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F969871%2F&secure%5Burl_type%5D=linkedin_company_website) 1,519 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 72% Small, 20% Medium #### What Do G2 Reviewers Say About Intuit Mailchimp All-in-One Marketing Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** of Intuit Mailchimp ideal for seamless campaign creation and management. - Users appreciate the **intuitive and user-friendly email marketing** features of Intuit Mailchimp, enhancing their campaign management experience. - Users value the **easy-to-use email management** features of Mailchimp, simplifying the marketing process for businesses. - Users appreciate the **intuitive platform and comprehensive tools** that simplify campaigns and enhance marketing efforts. - Users love the **easy creation** features of Mailchimp, allowing for simple campaign building and performance tracking. ##### Cons - Users note that **pricing can escalate quickly** as subscriber lists grow, making it expensive for larger operations. - Users find the **limited features** in Mailchimp's free version restrictive, hindering their ability to fully evaluate the platform. - Users feel that **missing features** like improved contact import and automated social media link handling hinder productivity. - Users find the **learning curve challenging** , suggesting improvements like interactive training for better understanding. - Users find **limited customization** options in Intuit Mailchimp, limiting their ability to tailor campaigns effectively. #### What Are Recent G2 Reviews of Intuit Mailchimp All-in-One Marketing Platform? **["Easy Email Campaigns with Powerful Drag-and-Drop and Analytics"](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-13109404)** **Rating:** 4.5/5.0 stars _— Javan T._ [Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-13109404) **["Easy to use email marketing solution"](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-6667343)** **Rating:** 5.0/5.0 stars _— Sapana T._ [Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-6667343) #### What Are G2 Users Discussing About Intuit Mailchimp All-in-One Marketing Platform? - [What advantages does the Mailchimp All-in-One Marketing Platform offer over traditional email marketing tools?](https://www.g2.com/discussions/mailchimp-all-in-one-marketing-platform-what-advantages-does-the-mailchimp-all-in-one-marketing-platform-offer-over-traditional-email-marketi) - 4 comments, 1 upvote - [What advantages does the Mailchimp All-in-One Marketing Platform offer over traditional email marketing tools?](https://www.g2.com/discussions/what-advantages-does-the-mailchimp-all-in-one-marketing-platform-offer-over-traditional-email-marketing-tools) - 1 comment - [What is Mailchimp All-in-One Marketing Platform used for?](https://www.g2.com/discussions/what-is-mailchimp-all-in-one-marketing-platform-used-for) - 3 comments - [What is the best alternative to Mailchimp?](https://www.g2.com/discussions/what-is-the-best-alternative-to-mailchimp) - 8 comments, 1 upvote - [What are the features of Mailchimp?](https://www.g2.com/discussions/mailchimp-all-in-one-marketing-platform-what-are-the-features-of-mailchimp) ### [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace **Average Rating:** 4.3/5.0 **Total Reviews:** 2,361 #### How Do G2 Users Rate JustCall? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Reporting:** 8.0/10 (Category avg: 8.4/10) - **API Integration:** 8.1/10 (Category avg: 8.5/10) - **Automation:** 8.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind JustCall? - **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs) - **Company Website:** www.saaslabs.co - **Year Founded:** 2016 - **HQ Location:** Palo Alto, California - **Twitter:** @saas\_labs 319 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09cee811816c94d65e7739f2d391c244b66232e5e00dc8510ca60d3f50280d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10436435%2F&secure%5Burl_type%5D=linkedin_company_website) 416 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Account Executive - **Top Industries:** Computer Software, Financial Services - **Company Size:** 59% Small, 31% Medium #### What Do G2 Reviewers Say About JustCall? _AI-generated summary from verified user reviews_ ##### Pros - Users find JustCall's **ease of use** impressive, highlighting its straightforward setup and intuitive interface for seamless communication. - Users enjoy the **s seamless integration** of calls, SMS, and CRM in JustCall, enhancing efficiency and organization. - Users value how JustCall brings **simplicity to business communication** , streamlining tasks and enhancing efficiency effortlessly. - Users commend the **excellent customer support** of JustCall, highlighting its responsiveness and effective issue resolution. - Users love the **efficient call management** of JustCall, enjoying seamless integrations and a user-friendly interface. ##### Cons - Users often face **call issues** with JustCall, including lag and difficulties in transferring calls and monitoring effectively. - Users find the **call functionality cumbersome** , facing issues like multiple clicks and unstable call quality while traveling. - Users experience **connection issues** with JustCall, including call quality drops and disruptions due to unstable internet. - Users find **missing features** like lack of SMS support and limited customization hinder their experience with JustCall. - Users experience **poor call quality** with JustCall, often facing drops and interruptions due to unstable internet connections. #### What Are Recent G2 Reviews of JustCall? **["Integration with HubSpot Enhances Call Management"](https://www.g2.com/survey_responses/justcall-review-13141009)** **Rating:** 4.0/5.0 stars _— Paul W._ [Read full review](https://www.g2.com/survey_responses/justcall-review-13141009) **["Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights"](https://www.g2.com/survey_responses/justcall-review-12953018)** **Rating:** 5.0/5.0 stars _— Richard L._ [Read full review](https://www.g2.com/survey_responses/justcall-review-12953018) - [‹ Prev‹ Prev](/categories/sms-marketing/small-business?order=g2_score#product-list) - [1](/categories/sms-marketing/small-business?order=g2_score#product-list) - 2 - [3](/categories/sms-marketing/small-business?order=g2_score&page=3#product-list) - [4](/categories/sms-marketing/small-business?order=g2_score&page=4#product-list) - [5](/categories/sms-marketing/small-business?order=g2_score&page=5#product-list) - [6](/categories/sms-marketing/small-business?order=g2_score&page=6#product-list) - [7](/categories/sms-marketing/small-business?order=g2_score&page=7#product-list) - [8](/categories/sms-marketing/small-business?order=g2_score&page=8#product-list) - [Next ›Next ›](/categories/sms-marketing/small-business?order=g2_score&page=3#product-list) Spotlight Categories [Retail POS Systems](https://www.g2.com/categories/retail-pos) [Online Community Management Software](https://www.g2.com/categories/online-community-management) [Field Service Management Software](https://www.g2.com/categories/field-service-management) [Affiliate Marketing Software](https://www.g2.com/categories/affiliate-marketing) [Procure to Pay Software](https://www.g2.com/categories/procure-to-pay) Similar Categories - [Account-Based Marketing](/categories/account-based-marketing) - [Affiliate Marketing](/categories/affiliate-marketing) - [App Store Optimization](/categories/app-store-optimization) - [Audience Intelligence Platforms](/categories/audience-intelligence-platforms) - [B2B Services Review Platforms](/categories/b2b-services-review-platforms) - [Blogger Outreach](/categories/blogger-outreach) - [Book Marketing Tools](/categories/book-marketing-tools) - [Brand Intelligence](/categories/brand-intelligence) - [Consumer Insights Platforms](/categories/consumer-insights-platforms) - [Consumer Video Feedback](/categories/consumer-video-feedback) - [Content Curation](/categories/content-curation) - [Content Marketing](/categories/content-marketing) - [Conversational Marketing](/categories/conversational-marketing) - [Conversion Rate Optimization Tools](/categories/conversion-rate-optimization-tools) - [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp) [Browse SMS Marketing Themes](/categories/sms-marketing/themes) ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh") A Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh) Updated Products classified in the overall SMS Marketing category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business SMS Marketing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business SMS Marketing category. In addition to qualifying for inclusion in the SMS Marketing Software category, to qualify for inclusion in the Small Business SMS Marketing Software category, a product must have at least 10 reviews left by a reviewer from a small business. Show More * * * ## How Do You Choose the Right SMS Marketing Software? ### What You Should Know About SMS Marketing Software ### SMS Marketing Software buying insights at a glance [SMS marketing software](https://www.g2.com/categories/sms-marketing) enables businesses to reach customers directly through text messaging, making it one of the most immediate and high-engagement communication channels available today. As attention spans shrink and inboxes become more crowded, I’ve seen sms marketing platforms evolve into a critical part of modern marketing strategies. The best sms marketing software helps teams automate campaigns, segment audiences, and deliver timely, personalized messages that drive conversions and customer engagement. ([Source 1](https://www.g2.com/categories/sms-marketing)) In practice, businesses use sms marketing solutions for promotional campaigns, transactional alerts, appointment reminders, and customer support follow-ups. I consistently see companies adopt sms marketing software to increase response rates, improve customer communication, and create more direct engagement compared to email or social channels. As organizations scale, the best sms marketing software becomes less about sending messages and more about orchestrating multi-touch customer journeys across channels. Buyers evaluating sms marketing platforms tend to focus on deliverability, automation capabilities, and ease of campaign management. Across the category, usability and speed to launch are key differentiators. Pricing typically depends on message volume, contact lists, and feature access, with many sms marketing companies offering usage-based or tiered pricing models. Pricing for SMS marketing software is typically based on message volume or credits used, with many platforms offering usage-based or tiered pricing models. Costs tend to increase as businesses adopt more advanced features like automation workflows, audience segmentation, and integrations with other systems. As a result, buyers often evaluate scalability carefully, especially as contact lists expand and campaign frequency increases over time. #### Top 5 FAQs from software buyers: - What is the best sms marketing software for high-volume campaigns? - How do sms marketing platforms handle compliance and opt-in management? - Which sms marketing solutions integrate with CRM and ecommerce tools? - How quickly can I launch campaigns using sms marketing software? - What features define the best sms marketing software for personalization? G2’s top-rated SMS marketing software, based on verified reviews, includes [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), and [BirdEye](https://www.g2.com/products/birdeye/reviews). ### What are the top-reviewed SMS Marketing Software on G2? These are 5 of the top-reviewed sms marketing software: - [**Attentive**](https://www.g2.com/products/attentive/reviews) - Number of Reviews: 1,275 - Satisfaction: 99 - Market Presence: 95 - G2 Score: 97 - [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews) - Number of Reviews: 1,298 - Satisfaction: 50 - Market Presence: 94 - G2 Score: 72 - [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews) - Number of Reviews: 725 - Satisfaction: 77 - Market Presence: 67 - G2 Score: 72 - [**BirdEye**](https://www.g2.com/products/birdeye/reviews) - Number of Reviews: 3,900 - Satisfaction: 82 - Market Presence: 88 - G2 Score: 85 - [**Podium**](https://www.g2.com/products/podium/reviews) - Number of Reviews: 2,066 - Satisfaction: 79 - Market Presence: 95 - G2 Score: 87 Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports)) Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports)) G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) ### What I Often See in SMS Marketing Software **Feedback Pros: What Users Consistently Appreciate** **Easy campaign setup with intuitive dashboards and message scheduling workflows** - _“What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don't get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Klaviyo Review_ **High message delivery rates with reliable real time customer engagement tracking** - _“Working alongside our Customer Success Manager is an absolute pleasure. The team is extremely knowledgeable, helpful, and supportive, and they’re willing to do whatever it takes to help ensure our SMS Marketing program is successful. We also have clear, transparent conversations about product development and enhancements, including platform features as well as improvements that are specific to our program. They are a leader in the SMS industry and have provided great insight as it pertains to iOS26 privacy updates; leading to sustainable delivery and engagement rates. We also will begin using RCS Business Messaging thanks to the team's innovative updates.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Attentive Review_ **Seamless integrations with crm ecommerce platforms streamline marketing automation processes** - _“What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys. The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Klaviyo Review_ **Cons: Where Many Platforms Fall Short** **Limited message customization options restrict advanced segmentation and personalization capabilities** - _“...Entry-level plans may have strict bulk messaging limits (such as 250 per month) with no rollover for unused credits, which can be frustrating for businesses running monthly marketing campaigns. Many reviews highlight a significant drop in support quality after the initial onboarding phase, citing long wait times to reach a human and a lack of accountability when technical issues arise. Some users were disappointed to find a lack of Yelp integration or that certain promised CRM integrations were slower or more difficult to set up than expected.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Podium Review_ **Pricing structures become expensive quickly with high volume messaging campaigns** - _“One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Klaviyo Review **Occasional delays or delivery inconsistencies impact time sensitive campaign performance** - _“What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. EZ Texting Review_ ### My Expert Takeaway on SMS Marketing Software in 2026 What stands out to me is how sms marketing software is increasingly being used as a core engagement channel, not just a supplemental tool. High-performing teams treat sms marketing platforms as part of a broader customer communication strategy, integrating them with email, CRM systems, and ecommerce platforms to create cohesive customer journeys. The teams that get the most value from sms marketing solutions are those that lean into automation and segmentation. Instead of sending one-off campaigns, they build triggered workflows based on customer behavior, lifecycle stage, or purchase history. This is where the best sms marketing software clearly separates itself from more basic tools. I also see strong adoption in industries like ecommerce, retail, and local services, where real-time communication drives immediate action. These teams prioritize fast campaign execution, reliable delivery, and clear performance tracking. The best sms marketing software stands out when it combines speed, automation, and personalization. It is not just about sending messages. It is about creating timely, relevant interactions that drive engagement and revenue at scale. ### SMS Marketing Software FAQs #### What is the best SMS marketing software for small businesses? Small businesses typically prioritize ease of use, affordability, and quick setup. These platforms are commonly favored: - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Simple interface with fast campaign setup and strong core features. - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Easy-to-use platform with solid customer support and scalability. - [TextMagic](https://www.g2.com/products/textmagic/reviews) – Flexible pay-as-you-go pricing ideal for smaller teams. #### What is the most reliable SMS marketing platform for retailers? Retailers need high deliverability, segmentation, and real-time engagement. These platforms are often used in retail environments: - [Attentive](https://www.g2.com/products/attentive/reviews) – Built for ecommerce with strong personalization and campaign performance. - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Deep integration with ecommerce platforms and customer data. - [Postscript](https://www.g2.com/products/postscript/reviews) – Designed specifically for Shopify stores with strong automation flows. #### What is the best SMS marketing service with automation features? Automation is key for scaling campaigns and customer journeys. These tools are known for strong automation capabilities: - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Advanced segmentation and automated lifecycle messaging. - [Attentive](https://www.g2.com/products/attentive/reviews) – Behavioral triggers and personalized messaging at scale. - [Postscript](https://www.g2.com/products/postscript/reviews) – Automated flows tailored for ecommerce use cases. #### What are the benefits of SMS marketing software? SMS marketing software allows businesses to communicate directly with customers in real time, often resulting in higher open and response rates compared to other channels. It helps teams automate campaigns, send time-sensitive alerts, and personalize messaging based on customer behavior. SMS marketing platforms also improve engagement by reaching customers on devices they check frequently, making it an effective channel for promotions, reminders, and transactional updates. #### Which software combines email and SMS marketing? Some platforms combine both email and SMS to support multi-channel campaigns. These tools are commonly used for that purpose: - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Strong combined email and SMS marketing with unified customer data. - [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Offers integrated marketing automation across email, SMS, and CRM. - [Omnisend](https://www.g2.com/products/omnisend/reviews) – Built for ecommerce with combined email and SMS workflows. ### Sources 1. [G2 category](https://www.g2.com/categories/sms-marketing) definition and inclusion criteria for SMS Marketing Software 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.) **Last Updated on:** March 19, 2026