Best SMS Marketing Software for Small Business - Page 2

How Many SMS Marketing Software Products Does G2 Track?

Total Products under this Category: 607

Category Stats (Sep 2026)

  • Average Rating: 4.51/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Freshmarketer (+1.72%) - Among all products in this category, Freshmarketer recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank SMS Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 93,900+ Authentic Reviews
  • 607+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for SMS Marketing Software

G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence

Highlighted products: Attentive, Podium, Textedly, Klaviyo, Sinch Engage, Insider One, Omnisend, and SlickText.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=podium&focus%5B%5D=textedly&focus%5B%5D=klaviyo&focus%5B%5D=sinch-engage&focus%5B%5D=insider-one&focus%5B%5D=omnisend&focus%5B%5D=slicktext&segment=small-business)

Brevo Marketing Platform

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/

Average Rating: 4.5/5.0

Total Reviews: 2,581

How Do G2 Users Rate Brevo Marketing Platform?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Reporting: 8.7/10 (Category avg: 8.4/10)
  • API Integration: 8.3/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Brevo Marketing Platform?

  • Seller: Brevo
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Paris
  • Twitter: @brevo_official
    16,032 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    880 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Brevo Marketing Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Brevo, finding it straightforward to navigate and manage their marketing efforts.
  • Users appreciate the easy campaign scheduling and automation features of Brevo, making email marketing efficient and effective.
  • Users find Brevo Marketing Platform's easy setup and automation features greatly enhance their email marketing experience.
  • Users appreciate the convenient and efficient email marketing features of Brevo, making automation and scheduling a breeze.
  • Users appreciate the simplicity of Brevo, noting its ease in creating effective marketing campaigns without complexity.
Cons
  • Users find the missing features in Brevo's automation and design limits frustrating for complex marketing tasks.
  • Users note the limited features in Brevo, particularly in customization and automation options, affecting functionality.
  • Users find the limited customization options restrict their ability to create unique and visually appealing designs.
  • Users find the learning curve steep initially, with some features feeling unintuitive for beginners.
  • Users find Brevo Marketing Platform expensive, especially with rising SMS costs and navigating complex pricing tiers.

What Are Recent G2 Reviews of Brevo Marketing Platform?

What Are G2 Users Discussing About Brevo Marketing Platform?

800.com

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems.

Average Rating: 4.7/5.0

Total Reviews: 1,059

How Do G2 Users Rate 800.com?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Reporting: 8.6/10 (Category avg: 8.4/10)
  • API Integration: 7.7/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind 800.com?

  • Seller: 800.com
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Sarasota, Florida
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Construction, Retail
  • Company Size: 80% Small, 12% Medium

What Do G2 Reviewers Say About 800.com?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of 800.com, experiencing quick setup and seamless communication with everyone they need.
  • Users appreciate the easy setup of 800.com, finding it straightforward and intuitive for managing telecommunications.
  • Users praise the responsive customer support of 800.com, enhancing their confidence and satisfaction with the service.
  • Users value the flexibility of local business number management with easy setup and cost-effective features from 800.com.
  • Users appreciate the easy setup and reliable functionality of 800.com, enjoying its toll-free number feature.
Cons
  • Users find the pricing to be on the higher side compared to competitors, wishing for more affordability.
  • Users find the learning curve steep, making initial navigation and setup challenging without prior knowledge of phone systems.
  • Users find the limited features of 800.com restrict customization and integration, affecting usability and convenience.
  • Users find the number management features lacking in the app compared to the website, leading to inconvenience.
  • Users face call connectivity issues with 800.com, impacting their ability to receive and manage communication effectively.

What Are Recent G2 Reviews of 800.com?

What Are G2 Users Discussing About 800.com?

EZ Texting

Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today.

Average Rating: 4.5/5.0

Total Reviews: 728

G2 Deal: Save 20%

Offer valid on first purchase only. Applies to standard annual subscriptions only. Excludes volume add-ons and custom plans.

Price: ~~$25-125/month~~ → $20-$100/month billed annually

View this exclusive G2 deal

How Do G2 Users Rate EZ Texting?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Reporting: 8.5/10 (Category avg: 8.4/10)
  • API Integration: 7.5/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind EZ Texting?

  • Seller: EZ Texting
  • Company Website:
  • Year Founded: 2005
  • HQ Location: San Francisco, CA
  • Twitter: @EzTexting
    2,611 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    85 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Non-Profit Organization Management, Real Estate
  • Company Size: 65% Small, 29% Medium

What Do G2 Reviewers Say About EZ Texting?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of EZ Texting, making it a reliable choice for effective communication.
  • Users value the user-friendly interface of EZ Texting, enabling easy campaign management and efficient communication.
  • Users value the easy communication capabilities of EZ Texting, enhancing customer interactions with high engagement and efficiency.
  • Users love the easy setup of EZ Texting, making communication with clients and customers a breeze.
  • Users love the ease of managing contacts and personalizing messages with EZ Texting's effective features.
Cons
  • Users find EZ Texting to be expensive, especially due to unexpected credit expiration and additional costs for sending messages.
  • Users find the interface of EZ Texting not intuitive, expressing a desire for improved user-friendliness and configuration options.
  • Users are frustrated by SMS issues like extra credit costs and limited group texting capabilities in EZ Texting.
  • Users report experiencing sending issues with texts frequently bouncing and inadequate analytics for better targeting.
  • Users find the reporting issues in EZ Texting challenging, hindering effective tracking and analysis of campaigns.

What Are Recent G2 Reviews of EZ Texting?

What Are G2 Users Discussing About EZ Texting?

Privy

Privy is the most approachable, all-in-one e-commerce marketing platform for independent Shopify brands. Grow your business and supercharge your retention strategy with powerful list growth tools, email, and SMS — all backed by the dedicated support you deserve. LIST GROWTH Drive urgency, capture subscribers, convert more sales, and boost your average order value with endless customizable options such as: popups, free shipping bars, cross sells, Spin To Win, Landing Pages, and more. Leverage Privy's best-in-class audience targeting to take control of your on-site conversion strategy. EMAIL CAMPAIGNS Send on-brand, engaging emails to your entire list using our drag-and-drop editor. Tailor your messaging to segments of your audience based on shopping activity, engagement, and more. AUTOMATED FLOWS Trigger personalized emails based on the actions your customers take; launch Welcome, Abandoned Cart, Purchase Follow-Up, and Customer Winback Emails in minutes and watch the orders roll in. SMARTER SMS Inspire action with your mobile audience by sending SMS campaigns and automations.

Average Rating: 4.6/5.0

Total Reviews: 118

How Do G2 Users Rate Privy?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Reporting: 10.0/10 (Category avg: 8.4/10)
  • Marketing Automation: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Privy?

  • Seller: Privy
  • Year Founded: 2019
  • HQ Location: Boston, US
  • Twitter: @privypro
    56 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    77 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Consumer Goods
  • Company Size: 92% Small, 5% Medium

What Do G2 Reviewers Say About Privy?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Privy, appreciating the helpful and knowledgeable assistance provided.
  • Users find Privy to be extremely easy to use, allowing quick creation of marketing elements with minimal effort.
  • Users value the helpful support team of Privy, enhancing their experience with effective marketing strategies and automations.
  • Users commend effective email marketing tools of Privy, highlighting exceptional customer service and increased engagement rates.
  • Users appreciate the user-friendly interface of Privy, making email marketing effortless within the Shopify dashboard.
Cons
  • Users express frustration over limited templates, facing loss of work and inadequate support after updates.
  • Users find the reporting limitations in Privy frustrating, wishing for more detailed insights into email engagement.
  • Users desire more campaign templates due to confusion with existing options, impacting their email creation experience.
  • Users find the reporting features lacking, desiring more detailed insights into email subscriber engagement.
  • Users face significant delays in updates impacting templates, often resulting in lost work and frustration.

What Are Recent G2 Reviews of Privy?

What Are G2 Users Discussing About Privy?

PitchPrfct

PitchPrfct is an outbound sales platform designed to automate bulk SMS campaigns and follow-ups for high-volume sales professionals. It streamlines client outreach, ensuring compliance and enhancing conversion rates, allowing users to focus on closing deals. Key Features and Functionality: - Automated SMS Campaigns: Launch and manage bulk SMS campaigns efficiently, reducing the time from planning to execution. - Built-In Compliance: Ensure adherence to regulations with real-time checks during message drafting and sending, maintaining TCPA compliance. - Fast 10DLC Approvals: Obtain 10DLC registration swiftly, enabling verified messaging capabilities within days. - Affordable Pricing: Benefit from competitive rates as low as $0.007 per text, with a 14-day free trial and no setup fees. - Message Templates: Save and reuse effective replies instantly, enhancing communication consistency and efficiency. Primary Value and Solutions: PitchPrfct addresses the challenges of managing large-scale SMS outreach by automating processes, ensuring compliance, and offering cost-effective solutions. This enables sales professionals to increase lead conversion rates, maintain consistent communication, and focus more on closing deals rather than managing outreach logistics.

Average Rating: 4.9/5.0

Total Reviews: 44

How Do G2 Users Rate PitchPrfct?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Reporting: 10.0/10 (Category avg: 8.4/10)
  • API Integration: 10.0/10 (Category avg: 8.6/10)
  • Marketing Automation: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind PitchPrfct?

Who Uses This Product?

  • Who Uses This: Insurance Agent
  • Top Industries: Insurance
  • Company Size: 93% Small, 5% Medium

What Do G2 Reviewers Say About PitchPrfct?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of PitchPrfct, highlighting its intuitive design and seamless communication features.
  • Users rave about the responsive and helpful customer support from PitchPrfct, making the experience seamless and efficient.
  • Users value the reliability of PitchPrfct, appreciating its seamless integration and high delivery rates for effective communication.
  • Users love the simplicity and efficiency of PitchPrfct, enhancing productivity and streamlining communication for agents.
  • Users appreciate the user-friendly interface of PitchPrfct, noting its simplicity and efficiency in managing sales processes.
Cons
  • Users find the monthly subscription expensive, though some believe the value justifies the cost.
  • Users note a steep learning curve due to constant updates, requiring frequent re-learning of features.
  • Users desire more features, such as calling capability and calendar integration, to enhance their overall experience with PitchPrfct.
  • Users notice some missing features on PitchPrfct, but overall find it a smooth and enjoyable platform.
  • Users feel that navigation issues occasionally hinder the overall usability and intuitiveness of PitchPrfct.

What Are Recent G2 Reviews of PitchPrfct?

SimpleTexting

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management

Average Rating: 4.7/5.0

Total Reviews: 631

How Do G2 Users Rate SimpleTexting?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Reporting: 8.1/10 (Category avg: 8.4/10)
  • API Integration: 8.2/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind SimpleTexting?

  • Seller: Sinch
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Stockholm, Sweden
  • Twitter: @wearesinch
    3,648 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,417 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Religious Institutions
  • Company Size: 74% Small, 23% Medium

What Do G2 Reviewers Say About SimpleTexting?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of SimpleTexting, finding it straightforward for navigation and messaging.
  • Users appreciate the user-friendly messaging of SimpleTexting, enhancing communication with customers through their toll-free number.
  • Users love the user-friendly text messaging feature of SimpleTexting, making communication seamless and reliable with customers.
  • Users value the user-friendly analytics of SimpleTexting, enhancing their ability to track communication effectiveness.
  • Users appreciate the well-documented API of SimpleTexting, enhancing integration and response times with their systems.
Cons
  • Users note missing features like automatic logout after password changes and suggest more affordable pricing options.
  • Users face access issues as changing passwords doesn't log them out on all devices, complicating account security.
  • Users report chat issues with SimpleTexting, noting slow customer service and unreliable alerts affecting their experience.
  • Users experience delay issues in setup, with the process taking a couple of weeks despite faster turnaround times.
  • Users experience delays in setup, which can prolong the time to start using SimpleTexting effectively.

What Are Recent G2 Reviews of SimpleTexting?

What Are G2 Users Discussing About SimpleTexting?

Clearstream

Clearstream is a product-first company building powerful, beautiful communication and engagement software for the local church. We've been around since 2010, and we're proud to help over 11,000 churches and nonprofits connect with their people on a weekly basis. Our platform includes texting, email, QR codes, NFC tags, custom landing pages, link shortening, text-to-join keywords, video texting and MMS, workflows, short codes, and more. It's integrated with church management software like Planning Center and Rock RMS. And, we have killer customer support with an average response time of 2-3 minutes (not hours or days). Try it free for 30 days, then update your plan at any time, with no contracts or hidden fees. And if you're a church plant, you can use Clearstream free for one year! Just reach out to us.

Average Rating: 4.8/5.0

Total Reviews: 190

How Do G2 Users Rate Clearstream?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • API Integration: 10.0/10 (Category avg: 8.6/10)
  • Marketing Automation: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Clearstream?

  • Seller: Clearstream
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Pensacola, Florida
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Lead Pastor, Pastor
  • Top Industries: Religious Institutions, Non-Profit Organization Management
  • Company Size: 85% Small, 15% Medium

What Are Recent G2 Reviews of Clearstream?

What Are G2 Users Discussing About Clearstream?

ActiveCampaign

ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Effortlessly integrate with 1000+ apps, uncover deep performance insights, and optimize your workflows so you win every day. - Autonomous marketing Built on the foundation of marketing automation, fuel your marketing strategy and customer journeys with AI-driven execution, optimization, and insight at every step. - AI agents Run entire marketing campaigns through simple prompts, backed by Active Intelligence. - Cross-channel marketing Reach prospects and customers wherever they are, with email, SMS, WhatsApp, and more. - On-brand, personalized content Creative tools that deliver professional, conversion-ready designs for email and landing pages. - CRM Track, manage, and automate your sales process. - 1000+ apps & integrations Connect ActiveCampaign to your favorite tools.

Average Rating: 4.4/5.0

Total Reviews: 14,263

G2 Deal: G2 buyers save 15%!

Whether you’re looking to increase brand awareness, drive more leads, or convert more customers, ActiveCampaign has you covered. Take your marketing to the next level and achieve the engagement and growth you’ve been looking for. G2 buyers save 15% off annual ActiveCampaign subscriptions!

View this exclusive G2 deal

How Do G2 Users Rate ActiveCampaign?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Reporting: 7.7/10 (Category avg: 8.4/10)
  • API Integration: 8.0/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind ActiveCampaign?

  • Seller: ActiveCampaign
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Chicago, IL
  • Twitter: @ActiveCampaign
    13,203 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    854 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 92% Small, 7% Medium

What Do G2 Reviewers Say About ActiveCampaign?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in ActiveCampaign, appreciating seamless automation and straightforward features for personal tasks.
  • Users love the easy automation programming of ActiveCampaign, streamlining their workflow and enhancing customer communication.
  • Users love the phenomenal automation features of ActiveCampaign, enhancing email campaigns with effective segmentation and tailored messaging.
  • Users praise the powerful and easy automation features of ActiveCampaign, enhancing their workflow efficiency and organization.
  • Users value ActiveCampaign for its all-in-one platform, offering effective segmentation and personalized email marketing capabilities.
Cons
  • Users experience a steep learning curve with ActiveCampaign, requiring additional support to navigate its features effectively.
  • Users find the pricing steep, especially for newer plans, which may be a barrier for some businesses.
  • Users express concerns about the missing features such as easy form building and custom date triggers.
  • Users find the limited features of ActiveCampaign frustrating, particularly in reporting, automation testing, and design flexibility.
  • Users find ActiveCampaign not intuitive, struggling with complicated automations and email creation processes that hinder efficiency.

What Are Recent G2 Reviews of ActiveCampaign?

What Are G2 Users Discussing About ActiveCampaign?

Voxie

Voxie is messaging intelligence that turns SMS into a strategic growth lever for franchise brands. Purpose-built for QSR and services, Voxie combines enterprise-grade SMS infrastructure with AI that actually understands franchise operations. We don't just send texts... we solve the core challenge every franchise marketer faces: how do you drive local performance across hundreds of locations without sacrificing brand control, budget efficiency, or your sanity? The platform ensures brand standards hold at every location, even as franchisees execute locally. Voxie Intelligence monitors every message and flags anything off-brand before it's scheduled; catching compliance issues and ensuring your brand voice stays consistent whether a message is coming from location one or location five hundred. Corporate teams get visibility and protection without micromanaging operators. Franchisees get the autonomy to win in their markets. But enforcement is just the foundation. Voxie Intelligence optimizes performance across the entire customer journey. Budget Optimizer suggests the right audience for your campaigns, recommends optimal spend, and shows you projected ROI before you commit a dollar. Intelligent Inbox goes beyond the typical last-in-first-out queue and surfaces the conversations closest to revenue; the customer about to book, the complaint that needs immediate attention, the high-value repeat buyer. It prioritizes what matters to your business, not just what's newest. We show you exactly which messages drive revenue, which locations are crushing it, and where you're leaving money on the table. The insights that used to require dedicated analysts become automatic, actionable, and immediate. The result: messaging that scales without breaking, performs without guesswork, and protects your brand while growing it. SMS stops being a tactical broadcast channel and becomes what it should be—a strategic growth engine that compounds across your entire system. That's messaging intelligence. That's Voxie.

Average Rating: 4.8/5.0

Total Reviews: 88

How Do G2 Users Rate Voxie?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Reporting: 8.7/10 (Category avg: 8.4/10)
  • API Integration: 8.9/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Voxie?

  • Seller: Voxie
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Atlanta, GA
  • Twitter: @voxie
    974 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Retail, Primary/Secondary Education
  • Company Size: 63% Small, 35% Medium

What Do G2 Reviewers Say About Voxie?

AI-generated summary from verified user reviews

Pros
  • Users find the customer support excellent, with seamless integration and helpful success managers boosting engagement and revenue.
  • Users highlight the ease of use of Voxie, enjoying seamless integration and excellent customer support.
  • Users praise the helpful Customer Success Manager and responsive support, enhancing the overall experience with Voxie.
  • Users commend Voxie for its exceptional reliability, offering professional support and a seamless text messaging experience.
  • Users value the easy communication facilitated by Voxie, enhancing connections with parents, teachers, and clients effectively.
Cons
  • Users feel the product is expensive, wishing it were more affordable despite its great features.
  • Users find campaign issues frustrating, wishing for better control over member opt-in and opt-out preferences.
  • Users feel that Voxie’s expensive pricing is a drawback, wishing it were more affordable despite its great features.
  • Users face integration issues with Voxie, requiring manual updates for member databases and contact information.
  • Users find the limited texting features of Voxie frustrating, as it restricts communication to one person at a time.

What Are Recent G2 Reviews of Voxie?

What Are G2 Users Discussing About Voxie?

Intuit Mailchimp All-in-One Marketing Platform

Mailchimp is a marketing automation platform trusted by 11 million+ users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while seamlessly fitting into their existing workflows. Our platform puts data-backed recommendations at the heart of your marketing so you can find and engage customers with multichannel campaigns. In 2021, Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, we’ve released 100+ new features to help our customers continue to grow. Find out why more than 11+ million businesses trust Intuit Mailchimp to help them turn insights into action and their emails into revenue. Visit Mailchimp.com to get started today.

Average Rating: 4.4/5.0

Total Reviews: 5,209

How Do G2 Users Rate Intuit Mailchimp All-in-One Marketing Platform?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Reporting: 8.3/10 (Category avg: 8.4/10)
  • API Integration: 8.3/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Intuit Mailchimp All-in-One Marketing Platform?

  • Seller: Intuit Mailchimp
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Atlanta, GA
  • Twitter: @MailChimp
    238,536 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,377 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Marketing Manager
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 72% Small, 20% Medium

What Do G2 Reviewers Say About Intuit Mailchimp All-in-One Marketing Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Intuit Mailchimp, finding campaign creation and management remarkably straightforward.
  • Users appreciate the intuitive and easy-to-use email marketing platform of Mailchimp, boosting campaign success and revenue.
  • Users appreciate the intuitive and user-friendly interface of Mailchimp, simplifying campaign management and performance tracking.
  • Users value the automation features of Mailchimp, which streamline marketing efforts and enhance productivity significantly.
  • Users appreciate the intuitive design of Mailchimp, making it easy for everyone to create and manage campaigns.
Cons
  • Users find Mailchimp increasingly expensive, especially for advanced features and growing contact lists, impacting small businesses.
  • Users find the platform has limited features for advanced automations, restricting scalability and customization.
  • Users find the missing features in Intuit Mailchimp frustrating, complicating the setup and familiarization process.
  • Users find the pricing to be quite expensive, especially for advanced features and growing contact lists.
  • Users find the costs prohibitive, as Mailchimp charges for unsubscribed contacts and has increased pricing with list growth.

What Are Recent G2 Reviews of Intuit Mailchimp All-in-One Marketing Platform?

What Are G2 Users Discussing About Intuit Mailchimp All-in-One Marketing Platform?

Text Request

Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business. Text Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue.

Average Rating: 4.6/5.0

Total Reviews: 960

G2 Deal: 20% OFF your first three months using code "G2Deal"

Text Request is the business texting platform built to ignite customer engagement. Exclusive to G2 users! Receive 20% off the first 3 months on ANY plan! Head over to: https://www.textrequest.com/pricing

View this exclusive G2 deal

How Do G2 Users Rate Text Request?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Reporting: 8.1/10 (Category avg: 8.4/10)
  • API Integration: 7.9/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Text Request?

  • Seller: Text Request
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Chattanooga, Tennessee
  • Twitter: @Text_Request
    642 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Owner
  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 65% Small, 31% Medium

What Do G2 Reviewers Say About Text Request?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive and user-friendly interface of Text Request, enhancing communication and client interactions effectively.
  • Users value the effortless communication capabilities of Text Request, enhancing customer service and efficiency.
  • Users love the easy communication with Text Request, appreciating its user-friendly setup and quick customer support.
  • Users find Text Request to be intuitive and user-friendly, enhancing client interactions and communication efficiency.
  • Users value the effective client interaction features of Text Request, enhancing engagement through intuitive mass messaging and real-time analytics.
Cons
  • Users express frustration over missing features like automatic sorting and unresolved conversation notifications affecting usability.
  • Users find the limited features of Text Request frustrating, especially the inability to send videos and unclear pricing.
  • Users feel the cost is steep for Text Request, especially compared to other available free platforms.
  • Users struggle with lack of notifications, facing issues with sound alerts and slow loading times in Text Request.
  • Users report frequent software glitches that disrupt functionality and lead to miscommunication and missed messages.

What Are Recent G2 Reviews of Text Request?

What Are G2 Users Discussing About Text Request?

Textline

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations. Try Textline free for 14 days today and start customizing your customer outreach and automating your communication workflows.

Average Rating: 4.7/5.0

Total Reviews: 383

How Do G2 Users Rate Textline?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Reporting: 8.0/10 (Category avg: 8.4/10)
  • API Integration: 8.0/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Textline?

  • Seller: Textline
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Los Angeles, CA
  • Twitter: @textline
    281 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Operations Manager
  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Textline?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the helpful customer support of Textline, noting quick responses and efficient issue resolution.
  • Users appreciate the ease of use of Textline, enjoying its straightforward interface and seamless communication features.
  • Users appreciate the friendly and responsive customer support from Textline, ensuring quick solutions and assistance.
  • Users appreciate the excellent communication capabilities of Textline, enabling efficient support and improved service delivery.
  • Users appreciate the efficient communication capabilities of Textline, which significantly improve customer support and service delivery.
Cons
  • Users desire missing features like message status indicators, message editing, and enhanced billing configurations in Textline.
  • Users are frustrated by messaging issues like needing to refresh for new messages and navigation challenges in the app.
  • Users find Textline has limited features, particularly lacking in bulk messaging shortcuts and integrations.
  • Users express frustration with notification issues, seeking better filtering and customization options for message alerts.

What Are Recent G2 Reviews of Textline?

What Are G2 Users Discussing About Textline?

D·engage

D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. > Activate data instantly with zero-effort integration, no replication. > Build real-time 360° profiles across all data sources. > Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. > Run in cloud or on-premise with full security. > Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. > Omnichannel automation that connects every channel in one flow. > Journey orchestration to design and automate personalized customer paths. > Advanced analytics with unified dashboards and actionable insights. > Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com

Average Rating: 4.6/5.0

Total Reviews: 142

How Do G2 Users Rate D·engage?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Reporting: 8.8/10 (Category avg: 8.4/10)
  • API Integration: 9.0/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind D·engage?

  • Seller: D·engage
  • Company Website:
  • Year Founded: 2018
  • HQ Location: London, GB
  • Twitter: @DengageGlobal
    53 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    144 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 40% Small, 40% Medium

What Do G2 Reviewers Say About D·engage?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of D·engage, appreciating its user-friendly interface and seamless tool integration.
  • Users value the responsive customer support of D·engage, enhancing campaign optimization and overall user experience.
  • Users find D·engage's helpful support and comprehensive solutions essential for successful digital project management and campaign optimization.
  • Users value the strong customer engagement capabilities of D·engage, enhancing communication and boosting conversion rates effectively.
  • Users appreciate the user-friendly interface of D·engage, which enhances their overall experience with the platform.
Cons
  • Users find the learning curve steep, as building segments and navigating the complex interface is challenging initially.
  • Users feel that D·engage has limited features, especially regarding WhatsApp integration and onsite personalization.
  • Users report missing features in D·engage, particularly around WhatsApp integration and data processing delays.
  • Users express concerns about inadequate reporting, noting the need for customizable and improved dashboards for better insights.
  • Users experience poor customer support, often facing slow responses and reliance on self-service for issues.

What Are Recent G2 Reviews of D·engage?

What Are G2 Users Discussing About D·engage?

indigitall

indigitall is a comprehensive customer engagement platform built to deliver seamless, personalized experiences across every digital touchpoint. By unifying all your inbound and outbound communication channels—including push notifications, WhatsApp, and advanced AI Agents—we provide the tools for you to genuinely understand your audience. This holistic approach empowers brands to launch automated, targeted campaigns that not only boost engagement but directly drive conversion and long-term customer value. To learn more, visit indigitall.com.

Average Rating: 4.8/5.0

Total Reviews: 433

How Do G2 Users Rate indigitall?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Reporting: 9.1/10 (Category avg: 8.4/10)
  • API Integration: 8.8/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind indigitall?

  • Seller: indigitall
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Spain
  • Twitter: @indigitall
    118 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    94 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Journalist, Marketing
  • Top Industries: Telecommunications, Marketing and Advertising
  • Company Size: 41% Medium, 36% Small

What Do G2 Reviewers Say About indigitall?

AI-generated summary from verified user reviews

Pros
  • Users find indigitall's platform remarkably easy to use, streamlining communication management across various channels seamlessly.
  • Users appreciate the helpful customer support of Indigitall, ensuring seamless communication and campaign performance management.
  • Users value the responsive customer support of Indigitall, enhancing their overall experience with the platform.
  • Users find Indigitall extremely useful for creating personalized messages easily across various communication channels.
  • Users praise the efficiency of automation in Indigitall, significantly enhancing engagement and simplifying digital marketing strategies.
Cons
  • Users find the steep learning curve of Indigitall challenging initially, especially for those new to marketing automation.
  • Users note a steep learning curve with Indigitall, making it challenging to fully utilize its potent features.
  • Users find that the initial complexity of Indigitall's features may overwhelm beginners and smaller teams.
  • Users struggle with integration issues, particularly with Salesforce and complex systems, complicating their overall experience.
  • Users find the learning curve steep, highlighting the not intuitive interface that complicates initial navigation and usage.

What Are Recent G2 Reviews of indigitall?

Levitate

Levitate is a specialized marketing tool designed to assist small businesses in nurturing and maintaining authentic relationships with their clients. Founded in 2017 by Jesse Lipson, the creator of ShareFile, Levitate focuses on simplifying the process of client engagement, allowing businesses to prioritize relationship-building over administrative tasks. This platform is particularly beneficial for small business owners who often juggle multiple responsibilities and seek effective ways to connect with their clientele. The target audience for Levitate includes small business owners, entrepreneurs, and professionals who understand the value of personalized communication but may lack the time or resources to implement it effectively. Levitate addresses this need by providing a suite of features that streamline client interactions. Users can send personalized emails at scale, ensuring that each client feels valued and recognized. The platform also facilitates social media presence, and communication through text messages, enabling businesses to reach clients in a way that is convenient and immediate. Key features of Levitate include the ability to send surveys, schedule meetings, and remember important details about contacts, which can enhance the quality of interactions. For instance, by recalling key facts such as birthdays or past conversations, users can tailor their communications to resonate more deeply with clients. This personalized approach not only fosters stronger relationships but also helps businesses achieve their goals more effectively. Additionally, Levitate offers the support of a dedicated success specialist/marketing coach, providing users with guidance and strategies to maximize their outreach efforts without the need to pay for third-party consultants or other marketing professionals. Levitate also offers custom-built websites, written and designed for each business, rather than relying on templates. Create and post blogs with AI-assistance. Facebook or Google Local Service Ads are also optional add-ons. Levitate stands out in the crowded marketing tool landscape by emphasizing relationship management rather than traditional marketing tactics. Its user-friendly interface and comprehensive features enable small businesses to engage with clients in a meaningful way, ultimately leading to increased loyalty and retention. By integrating various communication methods and offering personalized support, Levitate empowers small businesses to thrive in a competitive environment while focusing on what they do best: building lasting relationships with their clients.

Average Rating: 4.7/5.0

Total Reviews: 122

G2 Deal: Get 15% Off

Exclusive for G2 Users - Get 15% off your first-year subscription when you purchase our most popular plan, Customer Happiness Advanced.

Price: ~~$5588 for your first year ($399 per month/5 users + $800 one-time onboarding fee) ~~ → $4749.80 for your first year ($399 per month/5 users + $800 one-time onboarding fee; with 15% off)

View this exclusive G2 deal

How Do G2 Users Rate Levitate?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)

Who Is the Company Behind Levitate?

  • Seller: Levitate
  • Company Website:
  • Year Founded: 2017
  • HQ Location: N/A
  • Twitter: @levitateai
    299 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Executive Director
  • Top Industries: Insurance, Financial Services
  • Company Size: 92% Small, 9% Medium

What Do G2 Reviewers Say About Levitate?

AI-generated summary from verified user reviews

Pros
  • Users praise the amazing customer support of Levitate, making integration and use straightforward and effective.
  • Users appreciate the ease of use of Levitate, making communication and engagement with clients effortless and effective.
  • Users appreciate the helpful support from the Levitate team, enhancing their overall experience and productivity.
  • Users love Levitate for its user-friendly email marketing, significantly boosting engagement and fundraising efforts.
  • Users love the automation features of Levitate, enhancing productivity through seamless task management and intuitive design.
Cons
  • Users report missing features in Levitate, particularly the lack of integration with donor management systems and training resources.
  • Users face integration issues with Levitate, especially with donor management systems, leading to extra data syncing steps.
  • Users feel the product lacks limited customization options for tasks and email automation, hindering personalization.
  • Users find Levitate's email management cumbersome due to inconvenient tracking and clunky software integrations.
  • Users face challenges with campaign issues, including slow email delivery and lack of tailored suggestions.

What Are Recent G2 Reviews of Levitate?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated