# Best Shipping Software for Small Business - Page 2

## How Many Shipping Software Products Does G2 Track?

**Total Products under this Category:** 245

### Category Stats (Jul 2026)

- **Average Rating:** 4.46/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Owlery (+2.78%) - Among all products in this category, Owlery recorded the largest rating increase compared to last month

_Last updated: July 28, 2026_

## How Does G2 Rank Shipping Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 5,200+ Authentic Reviews
- 245+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Shipping Software
 ![G2 Grid® for Shipping Software plotting products by satisfaction and market presence](https://www.g2.com/categories/shipping/grids.png?focus%5B%5D=8301&focus%5B%5D=110924&focus%5B%5D=38354&focus%5B%5D=11368&focus%5B%5D=53424&focus%5B%5D=60664&focus%5B%5D=123127&focus%5B%5D=5554)

Highlighted products: ShipStation, Sendcloud, Easyship, Stamps.com, ShipHero, AfterShip, ShippyPro, and Freightview.

Underlying data: [Grid® JSON](https://www.g2.com/categories/shipping/grids.json?focus%5B%5D=shipstation&focus%5B%5D=sendcloud&focus%5B%5D=easyship&focus%5B%5D=stamps-com&focus%5B%5D=shiphero&focus%5B%5D=aftership&focus%5B%5D=shippypro-shippypro&focus%5B%5D=freightview&segment=small-business)

**Sponsored**

### Shipduo

Shipduo is an all-in-one shipping platform built for ecommerce businesses that want to simplify parcel and LTL freight shipping. Merchants can compare carrier rates, book shipments, generate labels in bulk, schedule freight pickups, manage orders, and track deliveries from one dashboard. Shipduo connects with platforms including Shopify, eBay, Etsy, and WooCommerce, helping businesses reduce manual work and manage their entire shipping process more efficiently. Key features include: • Real-time parcel and LTL carrier rate comparisons • Bulk shipping label generation • LTL freight booking, pickup scheduling, and pallet management • Real-time shipping rates at checkout • Centralized order and shipment management • Returns, tracking, and delivery updates • Support for negotiated carrier rates and discounted shipping options Shipduo is ideal for ecommerce brands shipping large, heavy, oversized, palletized, or high volumes of products that need better rates, more visibility, and fewer manual shipping tasks.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=374&secure%5Bchosen_at%5D=2026-07-30T06%3A54%3A50Z&secure%5Bdisplayable_resource_id%5D=374&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=374&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1462589&secure%5Bresource_id%5D=374&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshipping%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=089d375480bfbae0facc7e858c52c3caa82df0e0706d2cd527b984ac1b9e7562&secure%5Burl%5D=https%3A%2F%2Fshipduo.com%2F&secure%5Burl_type%5D=company_website)

### [ClickPost](https://www.g2.com/products/clickpost/reviews)

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale.

**Average Rating:** 4.8/5.0

**Total Reviews:** 144

#### How Do G2 Users Rate ClickPost?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Order tracking:** 9.4/10 (Category avg: 8.9/10)
- **Bar codes:** 9.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ClickPost?

- **Seller:** [ClickPost](https://www.g2.com/sellers/clickpost)
- **Company Website:** www.clickpost.ai
- **HQ Location:** Recife , Pernambuco
- **Twitter:** @ClickPost  
198 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=68e067a848206250eb5c3d5c1f945b499e0057912f7d2fe34d60a16df496f1c0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fplaynaweb%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager
- **Top Industries:** Apparel & Fashion, Consumer Goods
- **Company Size:** 59% Medium, 21% Small

#### What Do G2 Reviewers Say About ClickPost?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management.
- Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools.
- Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach.
- Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management.
- Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly.

##### Cons

- Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs.
- Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support.
- Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience.
- Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience.
- Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity.

#### What Are Recent G2 Reviews of ClickPost?

**["Seamless API Integration and Logistics Management"](https://www.g2.com/survey_responses/clickpost-review-12740159)**

**Rating:** 4.5/5.0 stars

_— Aviral G._

[Read full review](https://www.g2.com/survey_responses/clickpost-review-12740159)

**["Smooth Onboarding and a User-Friendly Experience"](https://www.g2.com/survey_responses/clickpost-review-12439989)**

**Rating:** 5.0/5.0 stars

_— Murtuza S._

[Read full review](https://www.g2.com/survey_responses/clickpost-review-12439989)

#### What Are G2 Users Discussing About ClickPost?

- [What does Clickpost do?](https://www.g2.com/discussions/what-does-clickpost-do)
- [What is ClickPost delivery?](https://www.g2.com/discussions/what-is-clickpost-delivery)
- [What is retail ClickPost?](https://www.g2.com/discussions/what-is-retail-clickpost)
- [How does ClickPost work?](https://www.g2.com/discussions/how-does-clickpost-work)

### [Starshipit](https://www.g2.com/products/starshipit/reviews)

Are you an omnichannel retailer or wholesaler shipping (or planning to ship) around the world? Starshipit supports over 30,000 retailers globally, including brands like HiSmile, Lorna Jane, MESHKI, Princess Polly, Culture Kings, Showpo, and more. Starshipit’s shipping software gives you everything you need to manage orders from multiple sales channels in one place. That means less time on fulfillment and more time to grow your brand. Our platform is built to scale with you, whether you're just starting out or expanding into new markets. You can connect your online store with your preferred carriers to streamline how you fulfill orders. Set automation rules based on destination, weight, product type, or shipping method. Automatically assign the right courier, choose the best packaging, and manage deliveries — all from one dashboard. You can also bring your own carrier rates, and Starshipit won’t charge extra to use them. With one of the most extensive integration networks on the market, you can get up and running quickly with platforms like Shopify, Wix, Squarespace, Amazon, Etsy, Magento, BigCommerce, and WooCommerce. Starshipit also integrates with inventory systems like Cin7, Peoplevox, and Brightpearl, and accounting tools like Xero. Manual errors and missed deliveries become a thing of the past. Starshipit includes address validation and correction, bulk label printing, and automated customs documentation, giving you more accuracy and less admin during peak times or high order volumes. You can keep customers informed throughout the delivery journey by sending automated branded emails and SMS notifications. Fewer “Where’s my package?” inquiries means a lighter workload for your support team. You can also connect to platforms like Klaviyo or Dotdigital to create personalized, on-brand shipping communications. Starshipit brings together your entire fulfillment process into one centralized platform. With everything in one place, you’ll cut down on time, reduce errors, and deliver a better experience for your customers, from checkout to delivery!

**Average Rating:** 4.8/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Starshipit?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Order tracking:** 9.0/10 (Category avg: 8.9/10)
- **Bar codes:** 8.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Starshipit?

- **Seller:** [Starshipit](https://www.g2.com/sellers/starshipit)
- **Company Website:** starshipit.com
- **Year Founded:** 2014
- **HQ Location:** Auckland, New Zealand
- **Twitter:** @StarShipIT  
255 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a415dab54612349787efb6608a3d309dbfb514f30889ce2e8462200463b937d0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstarshipit%2F&secure%5Burl_type%5D=linkedin_company_website)  
54 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 94% Small, 2% Medium

#### What Do G2 Reviewers Say About Starshipit?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Starshipit to have a **smooth and user-friendly interface** , making setup and integration remarkably easy.
- Users love the **easy integrations** of Starshipit, appreciating its smooth setup and seamless workflow management.
- Users value the **helpful onboarding assistance** from Starshipit, ensuring a smooth setup and user experience.
- Users praise the **excellent service quality** of Starshipit, highlighting quick support and smooth platform performance.
- Users praise the **setup ease** of Starshipit, finding it simple and straightforward for their business needs.

##### Cons

- Users report **missing features** that affects reliability, noting issues with label printing compared to competitors.
- Users experience **printing issues** due to unreliable label printing and clunky settings during transitions between services.
- Users experience **technical issues** with printer settings and unreliable label printing, affecting overall functionality.
- Users find some **user interface issues** with printer settings, requiring extra effort for seamless workflow management.
- Users find the **printer settings clunky** , leading to issues due to transitions between different services.

#### What Are Recent G2 Reviews of Starshipit?

**["User-Friendly with Seamless Integration"](https://www.g2.com/survey_responses/starshipit-review-12643711)**

**Rating:** 4.0/5.0 stars

_— Mike A._

[Read full review](https://www.g2.com/survey_responses/starshipit-review-12643711)

**["Effortless Shipping Management with Stellar Support"](https://www.g2.com/survey_responses/starshipit-review-12930094)**

**Rating:** 5.0/5.0 stars

_— Verified User_

[Read full review](https://www.g2.com/survey_responses/starshipit-review-12930094)

### [Narvar](https://www.g2.com/products/narvar/reviews)

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.

**Average Rating:** 4.3/5.0

**Total Reviews:** 174

#### How Do G2 Users Rate Narvar?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Order tracking:** 8.6/10 (Category avg: 8.9/10)
- **Bar codes:** 6.8/10 (Category avg: 8.5/10)
- **Shipment reports:** 7.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Narvar?

- **Seller:** [Narvar Inc.](https://www.g2.com/sellers/narvar-inc)
- **Company Website:** www.narvar.com
- **Year Founded:** 2012
- **HQ Location:** San Mateo, US
- **Twitter:** @narvarinc  
1,444 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85dc5105678903bee83da3b88cee5a07dfbe58dca090b26e1b01da0a48a739ab&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnarvar&secure%5Burl_type%5D=linkedin_company_website)  
367 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 39% Medium, 25% Small

#### What Do G2 Reviewers Say About Narvar?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless integration and user-friendliness** of Narvar, enhancing customer satisfaction and support efficiency.
- Users find Narvar to be **very user-friendly** , with seamless integration and effortless access to essential features.
- Users love the **easy tracking system** of Narvar, which enhances customer satisfaction and reduces service inquiries.
- Users appreciate the **tracking efficiency** of Narvar, facilitating seamless order management and enhancing the post-purchase experience.
- Users value the **customization options** in Narvar, enhancing brand experience and communication throughout the order process.

##### Cons

- Users desire **greater customization options** in Narvar, often frustrated by reliance on support for simple adjustments.
- Users find the **limited functionality** of Narvar's marketing capabilities and tracking pages frustrating, affecting their overall experience.
- Users express frustration with **poor customer support** , often needing lengthy ticket processes for troubleshooting and issue resolution.
- Users find the **difficult setup** of Narvar challenging, requiring significant time and effort to navigate effectively.
- Users note the **complexity of the setup** process for Narvar, requiring significant time and effort to utilize fully.

#### What Are Recent G2 Reviews of Narvar?

**["Essential for Streamlining Returns & Reporting"](https://www.g2.com/survey_responses/narvar-review-8270287)**

**Rating:** 5.0/5.0 stars

_— Vipul C._

[Read full review](https://www.g2.com/survey_responses/narvar-review-8270287)

**["Good customer service, needs better EDD calculations when estimates are not provided by carriers."](https://www.g2.com/survey_responses/narvar-review-12071619)**

**Rating:** 4.5/5.0 stars

_— German R._

[Read full review](https://www.g2.com/survey_responses/narvar-review-12071619)

#### What Are G2 Users Discussing About Narvar?

- [Is Narvar a SaaS?](https://www.g2.com/discussions/is-narvar-a-saas) - 2 comments, 1 upvote

### [Ordoro](https://www.g2.com/products/ordoro/reviews)

Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping. Whether you're just getting started or already in full swing, we've got you covered with three powerful apps—shipping, inventory, and dropshipping—designed to streamline and automate your daily order management tasks. Select any combination of our apps to help you re-focus on growth! Finally, feel confident in your decision-making with unrivaled visibility, control, and support. Conquer more complexity in less time with Ordoro. Start your 15-Day FREE TRIAL today at Ordoro.com! SHIPPING Access actually useful shipping features, integrations with top shipping carriers, and cost-effective rates to efficiently get your products to your customers. - Connect all your sales channels, marketplaces, and shipping carriers - Access the lowest shipping rates from top carriers — save up to 88% - Easily bulk print shipping labels and packing lists - Accelerate your workflow with our Automation Rules and Shipping Presets - Organize your online orders with Order Splitting, Merging, and Cloning - Utilize order verification with barcode scanning for fast and accurate order fulfillment INVENTORY Connect your sales channels and warehouses to Ordoro and arm yourself with powerful inventory tools to keep your stock aligned and organized. - Keep your inventory up to date across all of your sales channels, warehouses, and suppliers, and write back stock levels automatically - Use our kitting feature to bundle multiple SKUs into a single unit for sale - Avoid stockouts with our low inventory reports and inventory allocation - Ordoro’s Manufacturing workflow helps manage your inventory by creating Bill of Materials (BOMs) and issuing Manufacturing Orders (MOs) to produce sellable items - Issue purchase orders (POs) to your suppliers through the app when it’s time to restock DROPSHIPPING Create and manage an Ordoro ecosystem as a merchant, supplier, or 3PL. Sit back, dropship, and relax with hands-off, automated dropshipping capabilities at your fingertips. - Easily receive orders, pass inventory, and automatically update order statuses with your fulfillment partners - Automatically split orders and route them to your designated suppliers - Reduce the amount of time you spend communicating with your fulfillment partners - Monitor inventory stored with a 3PL by integrating it with Ordoro SUPPORT To be frank (and maybe a little biased) our support team, they're awesome! Our support team is here to assist you with top-notch members who truly care about you and your business. Unlike AI-written responses, our in-house team, located in Austin, Texas, provides empathetic, knowledgeable, and timely phone and email support. Each team member has over 5+ years of experience with the Ordoro platform. And the best part? They're not just experts; they're also really cool people. OTHER FEATURES Streamline your ecommerce tasks with Ordoro’s help managing suppliers, shipping insurance, return management, advanced analytics, QuickBooks Online, open API, and so much more. Learn more at Ordoro.com!

**Average Rating:** 4.8/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Ordoro?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Order tracking:** 9.4/10 (Category avg: 8.9/10)
- **Bar codes:** 8.6/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Ordoro?

- **Seller:** [ordoro](https://www.g2.com/sellers/ordoro)
- **Year Founded:** 2010
- **HQ Location:** Austin, Tx
- **Twitter:** @ordoro  
1,592 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89b45513aeeb65a05a2280a22b921a9c2023b959887d63b439adfb4ead15216c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1487424%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 86% Small, 14% Medium

#### What Are Recent G2 Reviews of Ordoro?

**["1 year review of Ordoro"](https://www.g2.com/survey_responses/ordoro-review-10052755)**

**Rating:** 5.0/5.0 stars

_— Lily S._

[Read full review](https://www.g2.com/survey_responses/ordoro-review-10052755)

**["A Game-Changing Solution for Streamlining Order and Vendor Management"](https://www.g2.com/survey_responses/ordoro-review-9115817)**

**Rating:** 5.0/5.0 stars

_— Sean M._

[Read full review](https://www.g2.com/survey_responses/ordoro-review-9115817)

#### What Are G2 Users Discussing About Ordoro?

- [What is Ordoro used for?](https://www.g2.com/discussions/what-is-ordoro-used-for)

### [parcelLab](https://www.g2.com/products/parcellab/reviews)

parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-overlooked post-purchase phase into a meaningful and engaging journey for customers, thereby increasing brand loyalty and satisfaction. By managing the complexities of shipping, delivery, and returns, parcelLab enables businesses to focus on their core operations while ensuring a seamless customer experience. parcelLab's target audience includes retailers who are looking to improve their post-purchase processes. With a focus on operational efficiency and customer engagement, parcelLab caters to a diverse range of industries, from fashion and home goods to electronics and lifestyle products. The platform is particularly beneficial for brands that operate on a global scale, as it provides the tools necessary to manage post-purchase experiences across various regions and shipping carriers. Key use cases for parcelLab include order tracking via embeddable tracking pages, providing real-time and personalized updates to customers, and running targeted campaigns to increase upsells throughout the delivery process. By leveraging data from over 550 carriers worldwide, parcelLab ensures that shoppers are kept informed about their orders, reducing anxiety and enhancing satisfaction. The platform also allows brands to create a personalized returns experience, from customized return portals that recover revenue and communications to AI forecasting and beyond. At parcelLab, AI is embedded in the platform to make post-purchase operations more adaptive and less manual. It analyzes real-time shipment, returns, and customer interaction data to trigger relevant communications, predict potential delivery issues, and automate decisions like return routing or approval flows. Instead of relying on static rules, the system continuously learns from customer behavior and operational outcomes. This helps teams reduce repetitive tasks, respond faster to disruptions, and make more informed decisions across the post-purchase journey. One of the standout features of parcelLab is its ability to integrate seamlessly with existing eCommerce systems, allowing brands to implement the solution without disrupting their current operations. Additionally, the platform's analytics capabilities provide valuable insights into customer behavior and preferences, enabling brands to make data-driven decisions that enhance their post-purchase strategies. This combination of operational efficiency, customer-centric features, and continuous improvement of the platform positions parcelLab as a leader in the post-purchase software category. By utilizing parcelLab, brands can not only streamline their operations but also create memorable experiences that resonate with their customers. The focus on personalization and engagement helps to foster loyalty and encourages repeat business, ultimately driving top-line revenue growth. With a proven track record of success among over 1,000 trusted brands, parcelLab offers a comprehensive solution for all retailers who are looking to elevate their post-purchase experience.

**Average Rating:** 4.6/5.0

**Total Reviews:** 270

#### How Do G2 Users Rate parcelLab?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Order tracking:** 9.5/10 (Category avg: 8.9/10)
- **Bar codes:** 8.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.1/10 (Category avg: 8.4/10)

#### Who Is the Company Behind parcelLab?

- **Seller:** [parcelLab](https://www.g2.com/sellers/parcellab)
- **Company Website:** parcellab.com
- **Year Founded:** 2015
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @parcellab\_en  
1,011 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=783a4f3ac4b2b5b4cc392e3ae82226830b0ae8c462817c0403a3e8ef2831cf48&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fparcellab&secure%5Burl_type%5D=linkedin_company_website)  
163 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer service agent, Customer Service Agent
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 55% Medium, 26% Large

#### What Do G2 Reviewers Say About parcelLab?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of parcelLab, highlighting its simple navigation and organized return processes.
- Users appreciate the **real-time tracking efficiency** of parcelLab, enhancing transparency and customer satisfaction seamlessly.
- Users love the **real-time tracking updates** from parcelLab, enhancing transparency and customer satisfaction throughout the delivery process.
- Users love the **organized post-purchase communication** of parcelLab, enhancing customer experience and ease of management.
- Users love the **transparency and seamless tracking** of parcelLab, enhancing post-purchase communication and satisfaction.

##### Cons

- Users experience **tracking issues** , facing logouts, limited order information, and access problems that hinder support.
- Users note the **limited functionality** in advanced personalization and analytics, which hampers optimization of customer communication.
- Users desire **missing features** like advanced personalization and deeper analytics to enhance their experience with parcelLab.
- Users find **limited customization** options in parcelLab, seeking more advanced features for improved communication efficiency.
- Users find parcelLab's **complexity** overwhelming, making it difficult to navigate and customize without assistance.

#### What Are Recent G2 Reviews of parcelLab?

**["Efficient tracking, but improvable customer service"](https://www.g2.com/survey_responses/parcellab-review-10394266)**

**Rating:** 4.0/5.0 stars

_— Matthias G._

[Read full review](https://www.g2.com/survey_responses/parcellab-review-10394266)

**["Fantastic Email Tracking and Management"](https://www.g2.com/survey_responses/parcellab-review-13089005)**

**Rating:** 5.0/5.0 stars

_— Clair M._

[Read full review](https://www.g2.com/survey_responses/parcellab-review-13089005)

#### What Are G2 Users Discussing About parcelLab?

- [What is ParcelLab used for?](https://www.g2.com/discussions/what-is-parcellab-used-for) - 1 comment

### [Descartes ShipRush](https://www.g2.com/products/descartes-shiprush/reviews)

Descartes ShipRush is a powerful web-based multi-carrier shipping software designed to scale fulfillment operations for D2C and B2B businesses. With Descartes ShipRush, you can: - Efficiently create and print shipping labels from anywhere; save up to 89% on discounted shipping labels from USPS, UPS, and FedEx, or use your own accounts - Ship more efficiently while reducing costs; use automated multi-carrier rate shopping capabilities to compare and select the best service - Manage orders from 100+ sales channels in one place​ and increase order management productivity - Eliminate shipping errors with address validation and seamless data exchange with sales channels, ERP, WMS, and carrier platforms - Increase throughput and lower labor costs by leveraging business rules to automate workflows and handle repetitive tasks​ - Grow your brand by offering branded emails, tracking pages, shipping labels, and packing slips - Access free live customer support via phone, chat, and email for all customers

**Average Rating:** 4.5/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate Descartes ShipRush?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Order tracking:** 9.2/10 (Category avg: 8.9/10)
- **Bar codes:** 8.9/10 (Category avg: 8.5/10)
- **Shipment reports:** 7.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Descartes ShipRush?

- **Seller:** [Descartes Systems Group](https://www.g2.com/sellers/descartes-systems-group)
- **Company Website:** www.descartes.com
- **Year Founded:** 1981
- **HQ Location:** Waterloo, Ontario
- **Twitter:** @descartessg  
3,222 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8c318e21e1dd6fc4c7a2a5b5793ad6c83997dd5c5f44148f24e59dc217755b1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdescartes-systems-group%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,683 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 85% Small, 7% Medium

#### What Do G2 Reviewers Say About Descartes ShipRush?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend ShipRush for its **excellent customer support** and prompt, knowledgeable assistance throughout their shipping processes.
- Users find ShipRush to be **easy to use** , simplifying multi-carrier shipping and integration with various platforms.
- Users appreciate the **easy operation** of ShipRush, along with its seamless multi-carrier integrations and excellent support.
- Users praise the **accuracy** of ShipRush, highlighting its reliable performance in multi-carrier shipping operations.
- Users value ShipRush for its **seamless integration** with e-commerce platforms and efficient multi-carrier shipping capabilities.

##### Cons

- Users express frustration with ShipRush's **update cycle complexity** , as it slows down QuickBooks and complicates transactions.
- Users express frustration with **data management issues** , particularly regarding slow update cycles with QuickBooks integration in ShipRush.
- Users find the **tracking issues** in ShipRush frustrating due to inconvenient update cycles impacting their workflow.

#### What Are Recent G2 Reviews of Descartes ShipRush?

**["ShipRush integrates well with my e-commerce sites and QuickBooks (still using it for 3+ years, now)"](https://www.g2.com/survey_responses/descartes-shiprush-review-5080294)**

**Rating:** 4.0/5.0 stars

_— David N._

[Read full review](https://www.g2.com/survey_responses/descartes-shiprush-review-5080294)

**["ShipRush Makes Shipping Labels Fast and Straightforward"](https://www.g2.com/survey_responses/descartes-shiprush-review-12820947)**

**Rating:** 4.5/5.0 stars

_— Clayton M._

[Read full review](https://www.g2.com/survey_responses/descartes-shiprush-review-12820947)

#### What Are G2 Users Discussing About Descartes ShipRush?

- [What is Descartes ShipRush used for?](https://www.g2.com/discussions/what-is-descartes-shiprush-used-for)
- [How do you cancel ShipRush?](https://www.g2.com/discussions/how-do-you-cancel-shiprush)
- [What is MG ShipRush com?](https://www.g2.com/discussions/what-is-mg-shiprush-com)
- [How much does ShipRush cost?](https://www.g2.com/discussions/how-much-does-shiprush-cost)

### [Cahoot](https://www.g2.com/products/cahoot-cahoot/reviews)

Cahoot provides eCommerce shipping software and order fulfillment services that power nationwide 1-day and 2-day deliveries at the lowest cost by design. Cahoot offers lower fulfillment fees because it enables merchants to fulfill for other merchants. Despite lower prices, Cahoot’s service offers the highest SLA in the industry thanks to its top-class merchant fulfillment partners and robust software. Contact Cahoot to learn more about how we can boost your growth profitably.

**Average Rating:** 4.8/5.0

**Total Reviews:** 51

#### How Do G2 Users Rate Cahoot?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Order tracking:** 9.7/10 (Category avg: 8.9/10)
- **Bar codes:** 9.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Cahoot?

- **Seller:** [Cahoot](https://www.g2.com/sellers/cahoot)
- **Company Website:** www.cahoot.ai
- **Year Founded:** 2018
- **HQ Location:** Bridgeport, CT
- **Twitter:** @LetsCahoot  
65 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2df23a7ec3392b504e9926293de3867d9505661d4badd9ff2137837127270ffd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fletscahoot%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 92% Small, 6% Medium

#### What Do G2 Reviewers Say About Cahoot?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Cahoot for its **exceptional customer support** , highlighting quick responses and expert guidance throughout the onboarding process.
- Users value the **intuitive ease of use** of Cahoot, enhancing their efficiency in managing orders and shipping.
- Users commend the **easy setup** of Cahoot, appreciating the intuitive platform and excellent support during onboarding.
- Users find Cahoot to be **intuitive and easy to use** , significantly streamlining their order and shipping processes.
- Users praise Cahoot for its **management efficiency** , streamlining operations and enhancing the fulfillment process.

##### Cons

- Users experience a **learning curve** due to many settings and options, but support helps mitigate issues.
- Users experience a **lack of clarity** during setup, as some steps are not immediately obvious, requiring time to learn.
- Users note a **learning curve** with Cahoot due to numerous settings, but support alleviates most concerns.
- Users find the **complex setup** of Cahoot a bit confusing, requiring time and effort to navigate.
- Users face a **difficult learning curve** initially due to the many settings and options, but chat support assists effectively.

#### What Are Recent G2 Reviews of Cahoot?

**["Intuitive Platform with Room for Improvement"](https://www.g2.com/survey_responses/cahoot-review-12351975)**

**Rating:** 5.0/5.0 stars

_— Paul S._

[Read full review](https://www.g2.com/survey_responses/cahoot-review-12351975)

**["Fast, Accurate Fulfillment with Cahoot’s Reliable Warehouse Team"](https://www.g2.com/survey_responses/cahoot-review-13177943)**

**Rating:** 5.0/5.0 stars

_— Khaoula A._

[Read full review](https://www.g2.com/survey_responses/cahoot-review-13177943)

### [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews)

Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print. As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage. Key features and capabilities: - Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank - E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically - Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache - Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard - International shipping — Support for customs forms and international label creation across USPS and UPS international services - Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook. ARRrrr we make shipping fun! 🏴‍☠️

**Average Rating:** 4.5/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate Pirate Ship?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Order tracking:** 9.8/10 (Category avg: 8.9/10)
- **Bar codes:** 8.3/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Pirate Ship?

- **Seller:** [Pirate Ship](https://www.g2.com/sellers/pirate-ship)
- **Year Founded:** 2014
- **HQ Location:** Jackson, US
- **Twitter:** @pirateship  
1,025 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9d56334489397e0f9a3acb8a1b3e96ae1d43bcc416c64bdd6035d1fc2cc20587&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpirate-ship%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
184 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Pirate Ship?

**["I recommend Pirate Ship to everyone!"](https://www.g2.com/survey_responses/pirate-ship-review-6807062)**

**Rating:** 5.0/5.0 stars

_— Lynne C._

[Read full review](https://www.g2.com/survey_responses/pirate-ship-review-6807062)

**["Argh! We love saving money and time with Pirate Ship"](https://www.g2.com/survey_responses/pirate-ship-review-7866079)**

**Rating:** 5.0/5.0 stars

_— Jackson M._

[Read full review](https://www.g2.com/survey_responses/pirate-ship-review-7866079)

#### What Are G2 Users Discussing About Pirate Ship?

- [Why is pirate Ship so cheap?](https://www.g2.com/discussions/why-is-pirate-ship-so-cheap)
- [Do pirate ships have apps?](https://www.g2.com/discussions/do-pirate-ships-have-apps)
- [What are the benefits of pirate Ship?](https://www.g2.com/discussions/what-are-the-benefits-of-pirate-ship) - 1 comment
- [What are the features of a pirate Ship?](https://www.g2.com/discussions/what-are-the-features-of-a-pirate-ship) - 1 comment

### [RF- SMART WMS](https://www.g2.com/products/rf-smart-wms/reviews)

RF-SMART is the leading third-party warehouse management system (WMS) for NetSuite, serving 2,800+ customers across 40+ countries. Beyond NetSuite, RF-SMART also provides inventory management solutions for Oracle Cloud SCM and Healthcare, JD Edwards, and Microsoft Dynamics. RF-SMART has been recognized as the #1 reviewed WMS on NetSuite's SuiteApp marketplace, a Built-for-NetSuite certified solution, a G2 Leader for WMS and Ease of Use, and a Capterra WMS Shortlist recipient. Native Architecture Unlike other third-party solutions, RF-SMART is built natively in NetSuite and Oracle Cloud, meaning there are no separate servers, databases, or middleware to maintain, no integration to build or monitor, and all inventory data lives in the ERP as the single source of truth. Product Lines From warehouse management and label printing to material handling automation and shipping, RF-SMART offers end-to-end Built-for-NetSuite inventory management solutions. Who We Serve RF-SMART helps NetSuite businesses scale with confidence at every stage of growth, from companies under $1 million in revenue to enterprises surpassing $1 billion. Our customers process anywhere from fewer than 10 to more than 5,000 orders per day across industries including wholesale distribution, manufacturing, retail, eCommerce, food and beverage, pharmaceuticals, healthcare, automotive, and more. Many also supply major retailers such as Walmart, Amazon, Costco, and Home Depot. Key Capabilities - License plating (LPN) for pallet and container tracking - Advanced picking strategies with task-directed workflows - Automation integration with AMR, ASRS, and VLM systems - Regulatory compliance including lot tracking, serialization, and full traceability for FDA, USDA, and other requirements - Manufacturing support including work orders and assemblies - Multi-site operations with real-time visibility With 100+ inventory and warehouse tools, RF-SMART gives teams an intuitive, easy-to-use interface that drives fast adoption. Built on 40+ years of inventory management expertise, 13+ years of NetSuite-focused innovation, and a network of 400+ implementation partners, RF-SMART helps customers achieve 99.9% inventory accuracy, increase productivity by 40%, and gain real-time visibility backed by industry-leading support.

**Average Rating:** 4.4/5.0

**Total Reviews:** 78

#### How Do G2 Users Rate RF- SMART WMS?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Order tracking:** 8.3/10 (Category avg: 8.9/10)
- **Bar codes:** 8.3/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind RF- SMART WMS?

- **Seller:** [RF-SMART](https://www.g2.com/sellers/rf-smart)
- **Company Website:** www.rfsmart.com
- **Year Founded:** 1982
- **HQ Location:** Jacksonville, Florida
- **Twitter:** @rfsmart  
1,060 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d0a2deec970564d140abe224b789cd50a9648a732bc070267efb22c69c2b801&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frf-smart-a-division-of-ics%2F&secure%5Burl_type%5D=linkedin_company_website)  
795 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Manufacturing, Retail
- **Company Size:** 43% Medium, 39% Small

#### What Do G2 Reviewers Say About RF- SMART WMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users find RF-SMART WMS remarkably **easy to use** , with intuitive design and straightforward setup enhancing daily productivity.
- Users commend the **ease of use and integration** of RF-SMART WMS, streamlining inventory management effectively.
- Users find the **setup process straightforward** , allowing for quick implementation and effective training on RF Smart WMS.
- Users commend the **helpful and friendly customer support** at RF Smart WMS, ensuring their success and satisfaction.
- Users value the **seamless integrations** with NetSuite, enhancing ease of use and inventory management efficiency.

##### Cons

- Users express frustration over **limited customization options** in RF-SMART WMS, impacting software flexibility and functionality.
- Users find the **complexity** of RF-SMART WMS challenging, particularly with printing, setup, and invoicing processes.
- Users find RF-SMART **expensive** , often needing costly customizations for varied business needs and functionality improvements.
- Users find the **lack of real-time inventory tracking** in RF-Smart WMS to complicate functions and increase error management.
- Users find the **setup challenging** , noting it's clunky and can complicate invoicing or quoting, especially for newcomers.

#### What Are Recent G2 Reviews of RF- SMART WMS?

**["Customizable Solution with Native NetSuite Integration"](https://www.g2.com/survey_responses/rf-smart-wms-review-12888818)**

**Rating:** 5.0/5.0 stars

_— Stefan T._

[Read full review](https://www.g2.com/survey_responses/rf-smart-wms-review-12888818)

**["Native NetSuite WMS with Stronger Inventory Control via License Plating"](https://www.g2.com/survey_responses/rf-smart-wms-review-12895832)**

**Rating:** 5.0/5.0 stars

_— Samuel D._

[Read full review](https://www.g2.com/survey_responses/rf-smart-wms-review-12895832)

#### What Are G2 Users Discussing About RF- SMART WMS?

- [Who owns RF smart?](https://www.g2.com/discussions/who-owns-rf-smart)
- [What is NetSuite RF SMART?](https://www.g2.com/discussions/what-is-netsuite-rf-smart) - 1 comment
- [What is Oracle RF smart?](https://www.g2.com/discussions/what-is-oracle-rf-smart) - 1 comment
- [What is RF SMART used for?](https://www.g2.com/discussions/what-is-rf-smart-used-for) - 1 comment

### [ReturnGO](https://www.g2.com/products/returngo/reviews)

ReturnGO is one of the most advanced returns management platforms on the market. Using a self-service return portal you can automate your returns process, configure your custom returns management portal to match your store’s return policy, and provide your customers with alternatives to refunds such as product exchanges and store credit. Thousands of merchants worldwide use ReturnGO, from small eCommerce businesses to leading global brands. Return and exchange management can be a challenge - ReturnGO makes returns easy.

**Average Rating:** 4.8/5.0

**Total Reviews:** 92

#### How Do G2 Users Rate ReturnGO?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Order tracking:** 8.9/10 (Category avg: 8.9/10)
- **Bar codes:** 7.5/10 (Category avg: 8.5/10)
- **Shipment reports:** 5.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ReturnGO?

- **Seller:** [ReturnGO](https://www.g2.com/sellers/returngo)
- **Year Founded:** 2020
- **HQ Location:** New Jersey, US
- **Twitter:** @returngoai  
73 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b97ff4310120d870ad17eee73deef26317e215aa18f1534be9709ecb5c6947a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F67902660&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 82% Small, 17% Medium

#### What Do G2 Reviewers Say About ReturnGO?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of ReturnGO, benefiting from its user-friendly interface and efficient support team.
- Users praise ReturnGO for its **exceptional customer support** , ensuring quick and reliable assistance for all queries.
- Users praise the **easy-to-use interface** of ReturnGO, enhancing their customer experience with streamlined returns management.
- Users value the **streamlined returns process** of ReturnGO, enhancing efficiency and reducing stress in managing exchanges.
- Users appreciate the **customization options** of ReturnGO, enhancing brand alignment and supporting unique business needs.

##### Cons

- Users are frustrated by **delays in support responses** regarding Shopify reporting issues, which remain unacknowledged by the team.
- Users find the **difficult setup** of ReturnGO's backend rules to be quite confusing at times.
- Users experience **inadequate reporting** with ReturnGO, leading to confusion and lack of acknowledgment from support about the issues.
- Users experience **limited features** with ReturnGO, as reporting inaccuracies complicate transaction tracking and support remains unhelpful.
- Users cite **limited options** with ReturnGO, particularly concerning Shopify reporting and unacknowledged support issues.

#### What Are Recent G2 Reviews of ReturnGO?

**["ReturnGO Automation Makes Returns Easy and Cuts Support Work"](https://www.g2.com/survey_responses/returngo-review-12844373)**

**Rating:** 5.0/5.0 stars

_— Verified User in Apparel & Fashion_

[Read full review](https://www.g2.com/survey_responses/returngo-review-12844373)

**["Intuitive interface and complete tracking of returns with ReturnGo"](https://www.g2.com/survey_responses/returngo-review-12247112)**

**Rating:** 4.0/5.0 stars

_— Evan d._

[Read full review](https://www.g2.com/survey_responses/returngo-review-12247112)

### [Goflow](https://www.g2.com/products/goflow/reviews)

Goflow is a multichannel operating system (MCOS) for serious sellers that need one system to manage orders, inventory, listings, purchasing, shipping, warehouse workflows, and reporting across marketplaces, retail channels, and ecommerce storefronts. As sellers grow, operations become harder to control. Orders come from more channels. Inventory moves across more warehouses. Listings need to stay accurate across marketplaces. Purchasing teams need better replenishment visibility. Warehouse teams need faster fulfillment workflows. Leadership needs clear reporting across the business. Goflow brings these workflows together in one operating system for commerce, helping sellers streamline complexity, reduce manual work, and scale with greater clarity, speed, and control. With Goflow, teams can centralize multichannel order management, synchronize inventory, manage product listings, streamline shipping and fulfillment, support purchasing and replenishment workflows, and track operational performance from one platform. Goflow is built for ecommerce sellers managing high order volume, multiple sales channels, complex fulfillment operations, and growing teams. It supports sellers that have moved beyond basic marketplace tools and need a more unified way to run their business. Sellers use Goflow to reduce disconnected systems, limit manual updates, improve inventory accuracy, reduce overselling risk, speed up fulfillment, and give teams a shared source of truth across commerce operations. Goflow is used for multichannel order management, ecommerce inventory management, marketplace operations, listing management, warehouse fulfillment, shipping workflows, purchasing, replenishment, and operational reporting. Core capabilities include multichannel order management, inventory management, marketplace and listing management, warehouse workflows, shipping, purchasing, replenishment, reporting, and operational visibility. Goflow helps operations, warehouse, purchasing, ecommerce, and leadership teams work from the same system instead of relying on disconnected tools, spreadsheets, and manual handoffs. For serious sellers, operations are not a back-office detail. They are the engine of growth. Goflow gives teams the structure to manage complexity, the visibility to make better decisions, and the control to scale with confidence.

**Average Rating:** 4.8/5.0

**Total Reviews:** 104

#### How Do G2 Users Rate Goflow?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Order tracking:** 9.2/10 (Category avg: 8.9/10)
- **Bar codes:** 8.9/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Goflow?

- **Seller:** [Goflow](https://www.g2.com/sellers/goflow)
- **Year Founded:** 2011
- **HQ Location:** Jersey City, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7db156e9460cf53b696299cfbdecd03099544e0c5407f6913915003c5f7bd6f1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgoflow-app-llc%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Manager
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 72% Small, 18% Medium

#### What Do G2 Reviewers Say About Goflow?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Goflow, finding it intuitive and efficient for their e-commerce needs.
- Users value the **easy integration** with multiple platforms and appreciate the user-friendly interface of Goflow.
- Users appreciate the **easy integrations** with Goflow, simplifying connections across multiple platforms effortlessly.
- Users love the **user-friendly interface** of Goflow, appreciating its simplicity and streamlined operations for multichannel selling.
- Users value the **responsive and dedicated customer support** of Goflow, enhancing their experience significantly.

##### Cons

- Users note the **missing features** in Goflow, wishing for quicker updates to enhance the overall solution.
- Users note the **inconvenient API requirements** and limited navigation, impacting usability and integration fluidity.
- Users find the **inventory stock report limitations** frustrating, needing longer historical data and more user-friendly ID references.
- Users face **poor customer support** due to delayed response times and difficulty in reaching representatives via phone.
- Users face **access issues** with Goflow, struggling to find items and unable to open products in new tabs.

#### What Are Recent G2 Reviews of Goflow?

**["Easy to use and packed full of options!!"](https://www.g2.com/survey_responses/goflow-review-10515371)**

**Rating:** 5.0/5.0 stars

_— Jeffrey N._

[Read full review](https://www.g2.com/survey_responses/goflow-review-10515371)

**["Target integration a breeze!"](https://www.g2.com/survey_responses/goflow-review-10526827)**

**Rating:** 5.0/5.0 stars

_— Mendy E._

[Read full review](https://www.g2.com/survey_responses/goflow-review-10526827)

### [ShipMonk](https://www.g2.com/products/shipmonk/reviews)

ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our 'merchant-first' core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. Our robust operations, powered by our 2,300-strong team and proprietary technology, provide merchants with a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated 'mom & pop' support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.

**Average Rating:** 3.8/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate ShipMonk?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)

#### Who Is the Company Behind ShipMonk?

- **Seller:** [ShipMonk](https://www.g2.com/sellers/shipmonk)
- **Year Founded:** 2014
- **HQ Location:** 201 NW 22nd Ave Suite 100, Fort Lauderdale, FL 33311
- **Twitter:** @TheShipMonk  
661 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73e70af6c6c143f613f2ed2f7835e0db83a3e8e0f95acbda38ce21067481aa2d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10367397%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,296 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 86% Small, 10% Medium

#### What Do G2 Reviewers Say About ShipMonk?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of ShipMonk, enjoying its simple navigation and accessible information management.
- Users appreciate the **easy access** to information on ShipMonk, making order management effortless and efficient.
- Users appreciate the **easy setup** of ShipMonk, enjoying a smooth login experience and straightforward navigation.
- Users appreciate the **ease of use** of ShipMonk, finding information quickly and navigation simple and intuitive.
- Users appreciate the **navigation ease** of ShipMonk, finding the interface straightforward and information easily accessible.

#### What Are Recent G2 Reviews of ShipMonk?

**["Happiness Engineer - is KEY"](https://www.g2.com/survey_responses/shipmonk-review-9544264)**

**Rating:** 4.5/5.0 stars

_— Chelsea ._

[Read full review](https://www.g2.com/survey_responses/shipmonk-review-9544264)

**["Effortless Shipping Management with ShipMonk"](https://www.g2.com/survey_responses/shipmonk-review-12064322)**

**Rating:** 5.0/5.0 stars

_— Heather T._

[Read full review](https://www.g2.com/survey_responses/shipmonk-review-12064322)

### [EasyPost](https://www.g2.com/products/easypost/reviews)

EasyPost is a fast, reliable and flexible multi-carrier shipping API that integrates 100+ global carriers such as USPS, UPS, FedEx and DHL. EasyPost gives small to enterprise-level businesses the ability to rate shop between carriers, track packages, validate addresses, and get insurance for their parcels. EasyPost helps avoid month-long integrations, lengthy carrier documentation, and time-consuming updates. EasyPost currently serves 15,000+ customers and offers world class support that boasts a 90% Customer Satisfaction Score (CSAT). Some of those customers include: Jet.com (Walmart), eBay, Allbirds, Casper, Acumatica, Odoo, Shipmonk, Whiplash, 1-800 Flowers, ShipBob and WooCommerce.

**Average Rating:** 4.2/5.0

**Total Reviews:** 116

#### How Do G2 Users Rate EasyPost?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Order tracking:** 8.2/10 (Category avg: 8.9/10)
- **Bar codes:** 8.1/10 (Category avg: 8.5/10)
- **Shipment reports:** 7.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind EasyPost?

- **Seller:** [EasyPost](https://www.g2.com/sellers/easypost-898ddae7-f577-4d9f-9b10-0dbb0e6f62e6)
- **Year Founded:** 2012
- **HQ Location:** Lehi, UT
- **Twitter:** @easypost  
2,316 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a71ec40d9fe7de4c4554b0ffc3bc0c49ebbd0e2b8e7f406a19b7d8672545a6dc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feasypost%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
372 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** President
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 78% Small, 21% Medium

#### What Do G2 Reviewers Say About EasyPost?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise EasyPost for its **exceptional customer support** , highlighting quick responses and informative assistance during onboarding.
- Users find **Ease of Use** in EasyPost, enjoying effortless navigation and straightforward access to shipment history.
- Users find **navigation ease** in EasyPost, enjoying effortless access to shipment history and overall site usability.
- Users praise the **great customer service** during onboarding, making the learning process smooth and efficient.
- Users appreciate the **intuitive UI** and excellent customer service offered during onboarding and file uploads.

##### Cons

- Users find that EasyPost has too many steps, making a **simple process unnecessarily complicated**.
- Users feel the need for **more integrations** , especially with freight carriers, to enhance their experience with EasyPost.
- Users find that EasyPost can be **not user-friendly** , with too many steps complicating simple tasks.
- Users express frustration over **poor customer support** , citing unresponsive service and limited availability during business hours.
- Users often face **poor implementation** of the .csv file upload, leading to frustration and delayed processes.

#### What Are Recent G2 Reviews of EasyPost?

**["Easy To Use + Great Rates"](https://www.g2.com/survey_responses/easypost-review-9712875)**

**Rating:** 5.0/5.0 stars

_— Marc G._

[Read full review](https://www.g2.com/survey_responses/easypost-review-9712875)

**["Great"](https://www.g2.com/survey_responses/easypost-review-11730935)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/easypost-review-11730935)

#### What Are G2 Users Discussing About EasyPost?

- [What are the benefits and drawbacks of using EasyPost for shipping and logistics?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-easypost-for-shipping-and-logistics)
- [What is EasyPost tracking?](https://www.g2.com/discussions/what-is-easypost-tracking)
- [How do you use EasyPost?](https://www.g2.com/discussions/how-do-you-use-easypost)
- [What does EasyPost do?](https://www.g2.com/discussions/what-does-easypost-do) - 1 comment
- [What is EasyPost API?](https://www.g2.com/discussions/what-is-easypost-api)

### [VESYL](https://www.g2.com/products/vesyl/reviews)

VESYL is an ecommerce shipping and fulfillment platform built for self-fulfilling ecommerce brands and fulfillment teams. Headquartered in the U.S., VESYL was developed by a team of warehouse operations and carrier rate experts with over 70 years of combined logistics and warehouse expertise. We help brands ship real volume more efficiently—with exclusive carrier rates, powerful automation, and hands-on support from people who understand operations firsthand. VESYL offers real-time rate shopping across major carriers, deeply discounted carrier rates (up to 90% off), batch label printing (up to 500 at once), and automation rules to streamline repetitive shipping tasks. The platform integrates with leading ecommerce platforms (Shopify, Amazon, WooCommerce, and more), as well as warehouse and order management systems. Features like merge/split orders, custom packing slips, and live analytics help shippers move faster and cut costs. Whether you're just getting started or managing a nationwide logistics operation, VESYL gives you the tools to reduce shipping costs, eliminate manual errors, and scale with confidence. You also get real human support and personalized 1:1 onboarding from day one, not a ticket queue, so you're set up right whether you're processing 50 orders a month or 50,000.

**Average Rating:** 4.9/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate VESYL?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Order tracking:** 10.0/10 (Category avg: 8.9/10)
- **Bar codes:** 9.5/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind VESYL?

- **Seller:** [VESYL](https://www.g2.com/sellers/vesyl)
- **Company Website:** www.vesyl.com
- **Year Founded:** 2023
- **HQ Location:** Gilbert, AZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4a6e0c14b848598eae62b756663ad16d6a6d363c4199e063acbe0f8627a6cbe9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvesylapp&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Apparel & Fashion
- **Company Size:** 76% Small, 24% Medium

#### What Do G2 Reviewers Say About VESYL?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **superb customer support** of VESYL, highlighting its effectiveness and ease of integration.
- Users love the **ease of use** of VESYL, enjoying smooth integration and excellent support along the way.
- Users find VESYL's **easy integrations** seamless, enhancing their experience with excellent rates and superb support.
- Users praise the **efficient shipping management** of VESYL, resulting in record-high order fulfillment and minimal downtime.
- Users highlight the **time-saving efficiency** of VESYL, experiencing unprecedented order fulfillment and minimal downtime.

##### Cons

- Users wish for **expanded carrier support** to enhance VESYL's usability and reach more regional options.

#### What Are Recent G2 Reviews of VESYL?

**["Efficient Shipping with Exceptional Support"](https://www.g2.com/survey_responses/vesyl-review-13153602)**

**Rating:** 4.5/5.0 stars

_— Connor A._

[Read full review](https://www.g2.com/survey_responses/vesyl-review-13153602)

**["Responsive Support and Seamless Shopify Shipping Integration"](https://www.g2.com/survey_responses/vesyl-review-13172979)**

**Rating:** 5.0/5.0 stars

_— Verified User in Apparel & Fashion_

[Read full review](https://www.g2.com/survey_responses/vesyl-review-13172979)

### [ShipHawk](https://www.g2.com/products/shiphawk/reviews)

ShipHawk focuses on automating and improving the world behind the buy button™ and giving businesses access to the same tools and efficiencies used by the largest companies in the world. ShipHawk works with high-volume retail, wholesale, and eCommerce companies using an ERP. ShipHawk delivers much more than warehouse and fulfillment solutions. We deliver skilled industry expertise to dramatically improve your operations and outcomes. We do this by understanding your business and offering practical automation and efficiencies that can save time, decrease costs and improve labor complexities.

**Average Rating:** 4.3/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate ShipHawk?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Order tracking:** 8.8/10 (Category avg: 8.9/10)
- **Bar codes:** 8.1/10 (Category avg: 8.5/10)
- **Shipment reports:** 7.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ShipHawk?

- **Seller:** [ShipHawk](https://www.g2.com/sellers/shiphawk)
- **Year Founded:** 2012
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @ShipHawk  
1,381 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=44be9f5b7921259b3a772adac7a272f6f2d2ac8d39bad7b7bec01a92b1e91108&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshiphawk%2F&secure%5Burl_type%5D=linkedin_company_website)  
92 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Wholesale
- **Company Size:** 54% Medium, 46% Small

#### What Do G2 Reviewers Say About ShipHawk?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **exceptional customer support** of ShipHawk, ensuring effective solutions and continuous improvement over time.
- Users value the **centralized management** of ShipHawk, appreciating the ease of support and customization for their needs.
- Users commend ShipHawk for its **excellent customer support** , resolving issues effectively and enhancing the overall experience.
- Users appreciate the **customization options** in ShipHawk, allowing tailored rates and services to fit specific needs.
- Users appreciate the **ease of use** of ShipHawk, finding the platform intuitive and customer service helpful.

##### Cons

- Users report **integration issues** with ShipHawk, affecting order syncs and overall functionality across their systems.
- Users find ShipHawk's **missing features** hinder its usability for medium to large businesses, limiting essential functions.
- Users report significant **shipping issues** , including failed order syncs and inadequate support for medium to large businesses.
- Users experience **syncing issues** with ShipHawk, leading to order failures and operational inefficiencies for larger businesses.
- Users face challenges with **tracking issues** due to login dependencies and inconsistent order synchronization from their website.

#### What Are Recent G2 Reviews of ShipHawk?

**["Outstanding Customer Service and Effortless Platform Experience"](https://www.g2.com/survey_responses/shiphawk-review-12170124)**

**Rating:** 4.5/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/shiphawk-review-12170124)

**["Fast Integration and Powerful Reporting"](https://www.g2.com/survey_responses/shiphawk-review-12757195)**

**Rating:** 4.0/5.0 stars

_— Verified User in Wholesale_

[Read full review](https://www.g2.com/survey_responses/shiphawk-review-12757195)

#### What Are G2 Users Discussing About ShipHawk?

- [What is ShipHawk used for?](https://www.g2.com/discussions/what-is-shiphawk-used-for)

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- [Demand Planning](/categories/demand-planning)
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- [Commodity Trading, Transaction, and Risk Management (CTRM)](/categories/commodity-trading-transaction-and-risk-management-ctrm)

- [Cross Border E-Commerce](/categories/cross-border-e-commerce)
- [Direct Store Delivery](/categories/direct-store-delivery)
- [Fleet Management](/categories/fleet-management)
- [Global Trade Management](/categories/global-trade-management)
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- [Logistics Intelligence](/categories/logistics-intelligence)
- [Multicarrier Parcel Management Solutions](/categories/multicarrier-parcel-management-solutions)
- [Returns Management](/categories/returns-management)
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[Browse Shipping Themes](/categories/shipping/themes)

 ![Daniel Rivera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Rivera")
DR

Researched and written by [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)

Updated 

Products classified in the overall Shipping category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Shipping to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Shipping category.

In addition to qualifying for inclusion in the Shipping Software category, to qualify for inclusion in the Small Business Shipping Software category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More

* * *

## How Do You Choose the Right Shipping Software?

### What You Should Know About Shipping Software

### What is Shipping Software?

Shipping software is designed to streamline the entire shipping process from label creation to destination arrival. By integrating with an e-commerce platform, shipping software can provide accurate shipping calculations for your products, create shipping labels, and ensure your shipments are compliant under international, federal, and state laws.

Key Benefits of Shipping Software

- Manage shipping orders as they arrive
- Compare rates from a variety of shipping carriers
- Generate shipping documents such as labels and invoices
- Receive shipping discounts based on number of orders

### Why Use Shipping Software?

With the number of online consumers increasing every day, businesses cannot afford to fall behind in the efficiency of their shipping operations, especially when customers so often abandon their shopping cart and choose to not purchase a product because of shipping concerns. This can include too high of a shipping price, too long of a shipping time, or simply that the business is unable to ship to their location. In this regard, if customers are willing to purchase a product, businesses must guarantee that they are able to provide multiple shipping options at low prices and deliver convenience along with their products. Shipping software can save businesses and consumers both money and time.

**Save money —** Shipping software offers steep discounts for retailers and e-commerce sites. This is an incentive that is given to retailers so they choose their shipping solution. Different solutions offer different discounts; while some software may offer free shipping up to fifty orders a month, others offer better discounts for high-volume shipments (unlimited monthly orders). Before choosing a software, make sure to evaluate how many shipments are made on a monthly basis.

**Save time —** Businesses that ship products every day have to determine the shipping cost of each order by adding the weight and dimensions of each product and then calculating how much it costs to ship to a certain location. Manually calculating the shipping cost on each order can take up plenty of time. Shipping software, on the other hand, automatically calculates the cost and presents customers with the best shipping options. This saves time for businesses and provides the most affordable option for consumers.

### Who Uses Shipping Software?

**E-commerce sites —** E-commerce sites can benefit from shipping software by eliminating cart abandonment and optimizing the final stages of the purchasing cycle. Oftentimes, consumers abandon their carts when they realize the cost and time that is associated with shipping. Shipping software provides discounts to e-commerce sites that ship out a high volume of products, since they often have working relationships with third-party logistics providers. This enables these websites to access the best shipping rates and offer them to their consumers.

**Third-party logistics providers —** Third-party logistics providers have a symbiotic relationship with e-commerce sites. Businesses such as FedEx and UPS provide e-commerce companies such as Amazon with a streamlined supply chain, while e-commerce companies provide third-party logistics providers with the customers to drive revenue. An effective logistics provider will provide excellent service and shipping analytics to display that orders were shipped and received in a timely manner. Shipping software helps these companies with route optimization, order tracking, and rate management.

**Retailers —** Although it is more popular for e-commerce sites to connect with third-party logistics providers to ship customer orders, some retail companies are choosing the “ship from store" method. This is a fulfillment process in which brick-and-mortar stores make the physical store a distribution hub and ship orders straight from the store. Since this method relies on the product being available in the on-premises inventory, it’s important to make sure that your inventory integrates with a shipping software solution. This will help retailers track and manage inventory in a way that correlates with customer demand.

### Kinds of Shipping Software

**Multi-carrier shipping —** Multi-carrier shipping enables shippers and exporters to choose between different carriers. This software allows shippers to compare rates, transit times, and arrival speed for each individual carrier, thus letting them choose the most efficient and valuable shipping option. This type of software is typically used by shippers who export a high volume of products.

**E-commerce shipping —** E-commerce shipping solutions integrate across online marketplaces such as Amazon and eBay. These are intended to help sellers leverage consumers' buying decisions to influence better shipping strategies. If consumers are consistently choosing two-day shipping, then sellers can use this data to shape their strategy around optimizing a two-day shipping time.

**Freight broker —** Businesses that are involved with selling and transporting freight should look into freight broker software. This software helps freight brokers manage freight loads, communicate with carriers, dispatch drivers, and invoice customers.

### Shipping Software Features

**Shipping labels —** Any business that ships products must make sure their products meet shipping regulations, help consumers identify shipments, and maintain compliance with environmental health and safety standards. With shipping label creation, businesses can ensure all of these needs are met, as well as save time and money, by printing shipping labels straight from their desktops.

**Order management —** Order management tools can help both consumers and businesses track and manage the orders that they’ve placed. If a customer needs to return or edit the address on an order, businesses can automatically be notified of this and make adjustments accordingly.

**Rate management —** A good shipping solution will offer rate discounts for businesses. These discounts can sometimes range up to 70%. This allows businesses to offer better shipping rates to consumers, which increases the likelihood that they will complete their order.

**Reporting tools —** An important feature of shipping software is advanced metrics reporting. With shipment history, users can visualize key metrics that indicate where the most shipments are going and how much each shipment costs. This can influence decisions like establishing shipping centers in high volume areas and using predictive modeling to forecast how much shipping will continue to cost for your business based on historical data.

**Drop shipping —** Drop shipping refers to shipping products that stores don’t have stocked on site. Instead, third-party logistics providers ship those products directly to the consumer. This can save money for businesses since they don’t need to establish a physical store to stock all their inventory. Shipping software offers seamless fulfillment for drop shipping and can facilitate orders between businesses and third-party logistics providers. While this certainly saves time and money for businesses, businesses should understand that it also gives more shipping visibility to the third-party supplier who is shipping your product. This way, if there is an issue with the order, the consumer must contact the third-party and solve the issue through them.

### Trends Related to Shipping Software

**Machine learning —** Shipping software with built-in machine learning capabilities can be leveraged to identify customer habits. If a customer chooses a specific method of shipping from an online store, the shipping software can automatically import that info and create a profile for that customer. Then the next time the customer checks out, the shipping information can automatically be input for the customer. Deep learning algorithms can also provide businesses with information based on where products are most often being shipped. This can help provide users with information on where they can establish warehouses for seamless shipping.

### Software and Services Related to Shipping Software

[**Inventory control**](https://www.g2.com/categories/inventory-control) **—** Inventory control software manages a business’ physical inventory by providing insight into the amount of each product that is still available. This is a critical factor that goes into determining if a product can even be shipped. Businesses would be wise to integrate shipping and inventory control to provide accurate assessments of how much stock they have.

[**Route planning**](https://www.g2.com/categories/route-planning) **—** Route planning software is used to define, manage, and optimize delivery routes for various geographical regions and types of transportation. Once integrated into a shipping software, businesses can track shipping performance and evaluate key metrics to improve their shipping strategy. Key features such as pickup management, vehicle evaluation, and automated schedule planning can help home in on different ways to optimize route patterns. Once companies understand how to improve their shipping times, they can offer better service to their customers and improve the overall efficiency of their business.

[**Accounting software**](https://www.g2.com/categories/accounting) **—** Integrating your shipping software with accounting software provides businesses with a more streamlined system for processing payments and handling finances. With this system in place, users can analyze how their shipping software is affected by their finances and make changes if need be.

[**E-commerce platforms**](https://www.g2.com/categories/e-commerce-platforms) **—** E-commerce platforms are the central hub that sparks all shipping operations. When customers checkout of an e-commerce site with a slew of products, the shipping software can present all the types of shipping options for them so they can choose one that meets their needs.