Best Shipping Software for Small Business - Page 2

How Many Shipping Software Products Does G2 Track?

Total Products under this Category: 272

Category Stats (Oct 2026)

  • Average Rating: 4.48/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Connex (+4.74%) - Among all products in this category, Connex recorded the largest rating increase compared to last month

Last updated: October 06, 2026

How Does G2 Rank Shipping Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 5,400+ Authentic Reviews
  • 272+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Shipping Software

G2 Grid® for Shipping Software plotting products by satisfaction and market presence

Highlighted products: ShipStation, Sendcloud, Easyship, Stamps.com, ShipHero, AfterShip, ShippyPro, and ShipX ‑ Shipping Rates & Rules.

Underlying data: [Grid® JSON](https://www.g2.com/categories/shipping/grids.json?focus%5B%5D=shipstation&focus%5B%5D=sendcloud&focus%5B%5D=easyship&focus%5B%5D=stamps-com&focus%5B%5D=shiphero&focus%5B%5D=aftership&focus%5B%5D=shippypro-shippypro&focus%5B%5D=shipx-shipping-rates-rules&segment=small-business)

Swap Commerce

Swap is an ecommerce operations platform for Shopify and Shopify Plus brands that want to sell globally without piecing together a different tool for every operational challenge. It brings cross-border commerce, tax and compliance, returns and exchanges, shipping, order tracking, shipping protection, inventory planning, and AI-guided shopping into one connected platform. Brands use Swap to manage the work behind the customer journey, from product discovery and checkout through delivery, returns, and international expansion. With Swap, teams can: * Calculate duties, taxes, and fees at checkout, support DDP shipping, and manage customs and compliance requirements across markets. * Create branded, self-service returns and exchanges with configurable rules, store credit, and exchange-first options that can help retain revenue. * Manage labels, carrier services, tracking, branded notifications, and shipping protection across domestic and international orders. * Connect sales, returns, and inventory data to demand planning, helping teams spot risk and make better purchasing decisions. * Offer an Agentic Storefront where shoppers can discover products and complete purchases through an AI-guided conversation. Customer-facing experiences can be tailored to the brand, while operational teams get a clearer view of the data and workflows that often sit across multiple systems. Swap integrates with Shopify, Shopify Plus, and the wider ecommerce stack, including customer support, marketing, warehouse management, order management, and 3PL systems. Swap also manages carrier and logistics relationships behind the scenes, giving commerce, operations, finance, and customer experience teams more time to focus on customers and growth. Whether a brand is improving its returns experience, entering a new market, or modernizing product discovery, Swap connects the customer journey with the infrastructure needed to support it.

Average Rating: 4.6/5.0

Total Reviews: 60

How Do G2 Users Rate Swap Commerce?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.5/10 (Category avg: 8.9/10)
  • Bar codes: 7.6/10 (Category avg: 8.5/10)
  • Shipment reports: 8.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Swap Commerce?

Who Uses This Product?

  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 72% Small, 27% Medium

What Do G2 Reviewers Say About Swap Commerce?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Swap Commerce, ensuring seamless onboarding and a smooth returns process.
  • Users value the improved customer experience and intuitive interface of Swap Commerce, enhancing operations and satisfaction significantly.
  • Users value the efficient returns management of Swap Commerce, enhancing customer satisfaction and improving retention effortlessly.
  • Users commend SWAP's responsive customer support, consistently providing helpful assistance and enhancing overall user experience.
  • Users appreciate the exceptional service quality of Swap Commerce, enhancing the returns process for customers and staff alike.
Cons
  • Users face difficulties with poor customer support due to the slow escalation from AI chatbots to human agents.
  • Users face return issues with refunds not being automatic, requiring manual tracking for exchanges and delays in processing.
  • Users experience occasional technical issues, which can be frustrating, especially for less tech-savvy customers.
  • Users face label creation issues with Swap Commerce, which may lead to delays in their overall experience.
  • Users note limited features in Swap Commerce, especially in returns and multi-currency handling, impacting overall functionality.

What Are Recent G2 Reviews of Swap Commerce?

Shiptheory

Shiptheory is a shipping management platform that connects online retailers to carriers, automatically booking shipments, printing labels, and returning tracking numbers within seconds. Ship 5-10x faster and save up to 7 hours daily using Shiptheory to automate your label production. Shiptheory has the ability for users to create rules. These dictate how a shipment is processed based on the order type. You can create super simple rules, super complex rules and everything in between. Shiptheory deals with various ways to print labels, dependent on your workflow. Shiptheory saves time and money and helps retailers focus on what matters most. Working with all the top carriers worldwide, including but not limited to Royal Mail, DPD, Parcelforce, USPS, Fedex, UPS and over 90 others, including many pallet and LTL carriers. Connect upto 100 different sales channels, including, Netsuite, Magento, Microsoft Dynamics, Sage, Cin7, Shopify, WooCommerce, eBay, Amazon and many more, as well as our a Restful API allowing you to integrate your custom system with us to automate your label printing.

Average Rating: 4.9/5.0

Total Reviews: 166

How Do G2 Users Rate Shiptheory?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.3/10 (Category avg: 8.9/10)
  • Bar codes: 9.3/10 (Category avg: 8.5/10)
  • Shipment reports: 9.3/10 (Category avg: 8.4/10)

Who Is the Company Behind Shiptheory?

  • Seller: Shiptheory
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Bristol, GB
  • Twitter: @shiptheory
    794 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Manufacturing
  • Company Size: 86% Small, 11% Medium

What Do G2 Reviewers Say About Shiptheory?

AI-generated summary from verified user reviews

Pros
  • Users commend Shiptheory's responsive customer support, appreciating quick resolutions and dedicated assistance from their team.
  • Users praise the outstanding service quality of Shiptheory, with quick and effective customer support enhancing operational efficiency.
  • Users commend the rapid support speed of ShipTheory, with quick resolutions enhancing their operational efficiency.
  • Users value the automation Shiptheory offers, significantly saving time and enhancing shipment efficiency.
  • Users commend the ease of use of Shiptheory, appreciating its intuitive UI and responsive support team.
Cons
  • Users desire more customization options in Shiptheory to better meet their specific business needs.
  • Users struggle with difficult navigation in Shiptheory, although efficient support helps mitigate this issue.
  • Users desire greater integration options for customization of picking lists and Shopify field mapping with Shiptheory.
  • Users desire more customization options for Shiptheory's master picking list and integration with Shopify for better usability.
  • Users report poor customer support, noting that live chat offers little assistance during issues.

What Are Recent G2 Reviews of Shiptheory?

Starshipit

Shipping and fulfilment software for growing retailers and 3PLs. Join 30,000+ retailers and 3PLs worldwide using Starshipit to connect their carriers, automate shipping and run smarter fulfilment, from checkout to delivery and returns. 100+ integrations | $0 additional BYO per-label fees | 30 days free WHY GROWING RETAILERS CHOOSE STARSHIPIT Your carriers. Your rates. Your choice. Get started with carrier options available through Starshipit or connect your own global carrier accounts and negotiated rates. $0 additional BYO per-label fees. Already negotiated great carrier rates? Keep them. Starshipit doesn't add an additional per-label fee when you use your own carrier rates. Automate the repetitive work. Set rules to automatically choose carriers and services based on destination, weight, SKU, delivery method and more. Connect the tools you already use. Integrate with Shopify, WooCommerce, Cin7 and more, plus carriers including Australia Post, DHL Express, FedEx, UPS, NZ Post and Aramex. Built for wherever growth takes you. From shipping automation and mobile pick & pack to warehouse management (WMS) and returns management, Starshipit gives you the fulfilment capabilities to handle more complexity as your business grows. Get real support from shipping experts. Onboarding, training and ongoing customer support help your team get set up and keep orders moving. One platform to connect your fulfilment. - At checkout: Increase conversions and protect margins with multiple delivery options, live shipping rates, delivery times and upfront duties and taxes. - From order to dispatch: Import orders automatically, keep order data in sync and generate shipping labels, packing slips and customs documents for domestic and international orders in bulk. - In the warehouse: Fulfil orders faster with accurate inventory and connected receiving, picking, packing and dispatch workflows. - Choosing a carrier: Reduce shipping costs with automated carrier selection, live rate comparison and shipping rules using your own negotiated rates. - After dispatch: Reduce delivery enquiries and simplify returns with branded tracking notifications, tracking pages and a self-service returns portal. Ready to see what smarter fulfilment looks like? Start your free 30-day trial. No credit card required.

Average Rating: 4.7/5.0

Total Reviews: 53

How Do G2 Users Rate Starshipit?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.0/10 (Category avg: 8.9/10)
  • Bar codes: 8.3/10 (Category avg: 8.5/10)
  • Shipment reports: 8.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Starshipit?

  • Seller: Starshipit
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Auckland, New Zealand
  • Twitter: @StarShipIT
    255 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 94% Small, 2% Medium

What Do G2 Reviewers Say About Starshipit?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Starshipit, enjoying smooth processes and seamless integrations for their businesses.
  • Users love the easy integrations of Starshipit, which streamline logistics and enhance workflow efficiency seamlessly.
  • Users value the excellent onboarding support from Starshipit, noting quick responses and helpful assistance throughout the process.
  • Users value the excellent service quality of Starshipit, praising their quick support and smooth user experience.
  • Users find the setup ease of Starshipit exceptional, praising its intuitive interface and straightforward onboarding assistance.
Cons
  • Users find the missing features in Starshipit compared to competitors to be a significant drawback affecting usability.
  • Users experience printing issues with Starshipit, often facing unreliability and conflicts between different services.
  • Users report technical issues with Starshipit, including unreliable label printing and clunky printer settings.
  • Users find the user interface issues with printer settings and HS Code management somewhat clunky and time-consuming.
  • Users find the printer settings complex, causing complications due to ongoing transitions between different services.

What Are Recent G2 Reviews of Starshipit?

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Cahoot

Cahoot provides eCommerce shipping software and order fulfillment services that power nationwide 1-day and 2-day deliveries at the lowest cost by design. Cahoot offers lower fulfillment fees because it enables merchants to fulfill for other merchants. Despite lower prices, Cahoot’s service offers the highest SLA in the industry thanks to its top-class merchant fulfillment partners and robust software. Contact Cahoot to learn more about how we can boost your growth profitably.

Average Rating: 4.9/5.0

Total Reviews: 53

How Do G2 Users Rate Cahoot?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.7/10 (Category avg: 8.9/10)
  • Bar codes: 9.4/10 (Category avg: 8.5/10)
  • Shipment reports: 9.4/10 (Category avg: 8.4/10)

Who Is the Company Behind Cahoot?

  • Seller: Cahoot
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Bridgeport, CT
  • Twitter: @LetsCahoot
    65 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Retail, Consumer Goods
  • Company Size: 91% Small, 8% Medium

What Do G2 Reviewers Say About Cahoot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive and knowledgeable customer support from Cahoot, enhancing their experience and boosting confidence.
  • Users value the efficiency and customization of Cahoot’s order management, enhancing their fulfillment processes significantly.
  • Users appreciate the ease of use of Cahoot, enjoying responsive support and efficient fulfillment processes.
  • Users commend the easy setup of Cahoot, appreciating the intuitive process and helpful support for onboarding.
  • Users highlight the efficiency improvement of Cahoot, streamlining operations and reducing costs while enhancing delivery speed.
Cons
  • Users note a steep learning curve due to numerous settings, though support helps mitigate initial challenges.
  • Users face a lack of clarity during initial setup, though helpful support mitigates the confusion.
  • Users experience a bit of a learning curve initially due to numerous settings, though support is helpful.
  • Users face a complex setup process with Cahoot, which may lead to initial confusion despite helpful support.
  • Users experience a difficult learning curve initially due to numerous settings, though support is helpful.

What Are Recent G2 Reviews of Cahoot?

Narvar

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.

Average Rating: 4.2/5.0

Total Reviews: 193

How Do G2 Users Rate Narvar?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.7/10 (Category avg: 8.9/10)
  • Bar codes: 6.8/10 (Category avg: 8.5/10)
  • Shipment reports: 7.7/10 (Category avg: 8.4/10)

Who Is the Company Behind Narvar?

  • Seller: Narvar Inc.
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Mateo, US
  • Twitter: @narvarinc
    1,444 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    365 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 40% Medium, 24% Large

What Do G2 Reviewers Say About Narvar?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly setup of Narvar, enhancing customer satisfaction through seamless integration and tracking.
  • Users find Narvar to be extremely user-friendly, with seamless integration and easy access to essential tracking details.
  • Users appreciate the easy access to tracking details, enhancing customer satisfaction and reducing service calls effectively.
  • Users appreciate the tracking efficiency of Narvar, facilitating smooth post-purchase experiences and real-time order visibility.
  • Users value the customization options of Narvar, enhancing brand experience and improving customer communication effectively.
Cons
  • Users express frustration over limited customization, feeling dependent on support for simple adjustments in the return portal.
  • Users find Narvar's limited functionality frustrating, with challenges in analytics, email edits, and tracking pages.
  • Users report poor customer support, facing challenges in customization and slow resolution of issues through ticketing systems.
  • Users find the difficult setup of Narvar time-consuming and complex, needing dedicated effort for effective use.
  • Users find Narvar's setup process to be complex and time-consuming, requiring significant effort to fully utilize its features.

What Are Recent G2 Reviews of Narvar?

What Are G2 Users Discussing About Narvar?

Ordoro

Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping. Whether you're just getting started or already in full swing, we've got you covered with three powerful apps—shipping, inventory, and dropshipping—designed to streamline and automate your daily order management tasks. Select any combination of our apps to help you re-focus on growth! Finally, feel confident in your decision-making with unrivaled visibility, control, and support. Conquer more complexity in less time with Ordoro. Start your 15-Day FREE TRIAL today at Ordoro.com! SHIPPING Access actually useful shipping features, integrations with top shipping carriers, and cost-effective rates to efficiently get your products to your customers. - Connect all your sales channels, marketplaces, and shipping carriers - Access the lowest shipping rates from top carriers — save up to 88% - Easily bulk print shipping labels and packing lists - Accelerate your workflow with our Automation Rules and Shipping Presets - Organize your online orders with Order Splitting, Merging, and Cloning - Utilize order verification with barcode scanning for fast and accurate order fulfillment INVENTORY Connect your sales channels and warehouses to Ordoro and arm yourself with powerful inventory tools to keep your stock aligned and organized. - Keep your inventory up to date across all of your sales channels, warehouses, and suppliers, and write back stock levels automatically - Use our kitting feature to bundle multiple SKUs into a single unit for sale - Avoid stockouts with our low inventory reports and inventory allocation - Ordoro’s Manufacturing workflow helps manage your inventory by creating Bill of Materials (BOMs) and issuing Manufacturing Orders (MOs) to produce sellable items - Issue purchase orders (POs) to your suppliers through the app when it’s time to restock DROPSHIPPING Create and manage an Ordoro ecosystem as a merchant, supplier, or 3PL. Sit back, dropship, and relax with hands-off, automated dropshipping capabilities at your fingertips. - Easily receive orders, pass inventory, and automatically update order statuses with your fulfillment partners - Automatically split orders and route them to your designated suppliers - Reduce the amount of time you spend communicating with your fulfillment partners - Monitor inventory stored with a 3PL by integrating it with Ordoro SUPPORT To be frank (and maybe a little biased) our support team, they're awesome! Our support team is here to assist you with top-notch members who truly care about you and your business. Unlike AI-written responses, our in-house team, located in Austin, Texas, provides empathetic, knowledgeable, and timely phone and email support. Each team member has over 5+ years of experience with the Ordoro platform. And the best part? They're not just experts; they're also really cool people. OTHER FEATURES Streamline your ecommerce tasks with Ordoro’s help managing suppliers, shipping insurance, return management, advanced analytics, QuickBooks Online, open API, and so much more. Learn more at Ordoro.com!

Average Rating: 4.8/5.0

Total Reviews: 14

How Do G2 Users Rate Ordoro?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.4/10 (Category avg: 8.9/10)
  • Bar codes: 8.6/10 (Category avg: 8.5/10)
  • Shipment reports: 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Ordoro?

  • Seller: ordoro
  • Year Founded: 2010
  • HQ Location: Austin, Tx
  • Twitter: @ordoro
    1,592 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 86% Small, 14% Medium

What Are Recent G2 Reviews of Ordoro?

What Are G2 Users Discussing About Ordoro?

RF- SMART WMS

RF-SMART is the leading third-party warehouse management system (WMS) for NetSuite, serving 2,800+ customers across 40+ countries. Beyond NetSuite, RF-SMART also provides inventory management solutions for Oracle Cloud SCM and Healthcare, JD Edwards, and Microsoft Dynamics. RF-SMART has been recognized as the #1 reviewed WMS on NetSuite's SuiteApp marketplace, a Built-for-NetSuite certified solution, a G2 Leader for WMS and Ease of Use, and a Capterra WMS Shortlist recipient. Native Architecture Unlike other third-party solutions, RF-SMART is built natively in NetSuite and Oracle Cloud, meaning there are no separate servers, databases, or middleware to maintain, no integration to build or monitor, and all inventory data lives in the ERP as the single source of truth. Product Lines From warehouse management and label printing to material handling automation and shipping, RF-SMART offers end-to-end Built-for-NetSuite inventory management solutions. Who We Serve RF-SMART helps NetSuite businesses scale with confidence at every stage of growth, from companies under $1 million in revenue to enterprises surpassing $1 billion. Our customers process anywhere from fewer than 10 to more than 5,000 orders per day across industries including wholesale distribution, manufacturing, retail, eCommerce, food and beverage, pharmaceuticals, healthcare, automotive, and more. Many also supply major retailers such as Walmart, Amazon, Costco, and Home Depot. Key Capabilities - License plating (LPN) for pallet and container tracking - Advanced picking strategies with task-directed workflows - Automation integration with AMR, ASRS, and VLM systems - Regulatory compliance including lot tracking, serialization, and full traceability for FDA, USDA, and other requirements - Manufacturing support including work orders and assemblies - Multi-site operations with real-time visibility With 100+ inventory and warehouse tools, RF-SMART gives teams an intuitive, easy-to-use interface that drives fast adoption. Built on 40+ years of inventory management expertise, 13+ years of NetSuite-focused innovation, and a network of 400+ implementation partners, RF-SMART helps customers achieve 99.9% inventory accuracy, increase productivity by 40%, and gain real-time visibility backed by industry-leading support.

Average Rating: 4.4/5.0

Total Reviews: 86

How Do G2 Users Rate RF- SMART WMS?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.3/10 (Category avg: 8.9/10)
  • Bar codes: 8.3/10 (Category avg: 8.5/10)
  • Shipment reports: 9.4/10 (Category avg: 8.4/10)

Who Is the Company Behind RF- SMART WMS?

  • Seller: RF-SMART
  • Company Website:
  • Year Founded: 1982
  • HQ Location: Jacksonville, Florida
  • Twitter: @rfsmart
    1,060 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    809 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Manufacturing, Retail
  • Company Size: 47% Medium, 38% Small

What Do G2 Reviewers Say About RF- SMART WMS?

AI-generated summary from verified user reviews

Pros
  • Users find RF- SMART WMS to be extremely user-friendly, allowing efficient management of distribution processes effortlessly.
  • Users appreciate the streamlined inventory management of RF-SMART WMS, enhancing accuracy and simplifying processes in their warehouses.
  • Users highlight the setup ease of RF- SMART WMS, making it simple for new employees to train and implement.
  • Users commend the friendly and supportive customer support of RF-SMART WMS, enhancing their overall experience with the software.
  • Users value the seamless integrations of RF-Smart WMS, enhancing efficiency and simplifying operations across systems.
Cons
  • Users desire greater customization options in RF SMART WMS, finding limitations hinder their specific business needs.
  • Users find the complexity of RF-SMART WMS challenging, especially during the initial setup and learning process.
  • Users find RF- SMART WMS to be expensive, particularly due to high costs for customizations and enhancements.
  • Users express frustration with the high overhead and lack of real-time inventory tracking in RF-SMART WMS.
  • Users find the printing function cumbersome and experience challenges configuring invoicing and navigating some features.

What Are Recent G2 Reviews of RF- SMART WMS?

What Are G2 Users Discussing About RF- SMART WMS?

StarShip

Domestic and international multi-carrier shipping software that features turnkey interfaces to gain efficiencies in shipping, accounts receivable and customer service for consolidator, parcel and LTL shipments. StarShip works with FedEx, UPS and USPS, regional carriers such as OnTrac and Spee-Dee in addition to dozens of LTL carriers and 3PLs. StarShip integrates tightly with a wide range of ERP, accounting and eCommerce platforms from QuickBooks to Sage 100 and Dynamics GP to Acumatica and Amazon. It makes the entire shipping process more fluid. Plus, helps your company become a more competitive business and even has the potential to reduce shipping and shipping-related expenses!

Average Rating: 4.2/5.0

Total Reviews: 16

How Do G2 Users Rate StarShip?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)

Who Is the Company Behind StarShip?

  • Seller: Vtechnologies
  • Year Founded: 1987
  • HQ Location: Cheshire, CT
  • Twitter: @vtechnologies
    9 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About StarShip?

AI-generated summary from verified user reviews

Pros
  • Users find StarShip to be intuitive and easy to learn, greatly enhancing their shipping operations and efficiency.
  • Users value the efficiency improvement from StarShip, noting streamlined operations and a smooth transition to the platform.
  • Users commend the reliability of StarShip, noting significant improvements in shipping operations and smooth transitions.
  • Users feel confident in StarShip's excellent customer support, which ensures smooth transitions and effective communication during changes.
  • Users find the easy setup of StarShip Cloud to be smooth, ensuring a seamless transition and efficient learning.
Cons
  • Users find the limited access challenging for onboarding, needing multiple connectors for Azure virtual desktop.

What Are Recent G2 Reviews of StarShip?

What Are G2 Users Discussing About StarShip?

Pirate Ship

Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print. As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage. Key features and capabilities: - Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank - E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically - Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache - Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard - International shipping — Support for customs forms and international label creation across USPS and UPS international services - Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook. ARRrrr we make shipping fun! 🏴‍☠️

Average Rating: 4.5/5.0

Total Reviews: 24

How Do G2 Users Rate Pirate Ship?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.8/10 (Category avg: 8.9/10)
  • Bar codes: 8.3/10 (Category avg: 8.5/10)
  • Shipment reports: 9.2/10 (Category avg: 8.4/10)

Who Is the Company Behind Pirate Ship?

  • Seller: Pirate Ship
  • Year Founded: 2014
  • HQ Location: Jackson, US
  • Twitter: @pirateship
    1,025 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    191 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 100% Small

What Are Recent G2 Reviews of Pirate Ship?

What Are G2 Users Discussing About Pirate Ship?

Descartes ShipRush

Descartes ShipRush is a powerful web-based multi-carrier shipping software designed to scale fulfillment operations for D2C and B2B businesses. With Descartes ShipRush, you can: - Efficiently create and print shipping labels from anywhere; save up to 89% on discounted shipping labels from USPS, UPS, and FedEx, or use your own accounts - Ship more efficiently while reducing costs; use automated multi-carrier rate shopping capabilities to compare and select the best service - Manage orders from 100+ sales channels in one place​ and increase order management productivity - Eliminate shipping errors with address validation and seamless data exchange with sales channels, ERP, WMS, and carrier platforms - Increase throughput and lower labor costs by leveraging business rules to automate workflows and handle repetitive tasks​ - Grow your brand by offering branded emails, tracking pages, shipping labels, and packing slips - Access free live customer support via phone, chat, and email for all customers

Average Rating: 4.3/5.0

Total Reviews: 27

How Do G2 Users Rate Descartes ShipRush?

  • Has the product been a good partner in doing business?: 7.6/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.2/10 (Category avg: 8.9/10)
  • Bar codes: 8.9/10 (Category avg: 8.5/10)
  • Shipment reports: 7.9/10 (Category avg: 8.4/10)

Who Is the Company Behind Descartes ShipRush?

  • Seller: Descartes Systems Group
  • Year Founded: 1981
  • HQ Location: Waterloo, Ontario
  • Twitter: @descartessg
    3,222 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,757 employees on LinkedIn®
  • Ownership: NASDAQ:DSGX

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 82% Small, 11% Medium

What Do G2 Reviewers Say About Descartes ShipRush?

AI-generated summary from verified user reviews

Pros
  • Users value the accuracy of ShipRush, which enhances their shipping experience without complications.
  • Users value ShipRush for its seamless integration with multiple platforms, streamlining the shipping process considerably.
  • Users value the multiple carrier options in ShipRush, simplifying shipping with USPS, UPS, FedEx, and DHL integration.
  • Users praise ShipRush for its excellent customer support, highlighting prompt and knowledgeable assistance throughout their shipping process.
  • Users value the customization features of ShipRush, enabling seamless integration and efficient shipping across multiple platforms.
Cons
  • Users find the update cycle complexity of ShipRush inconvenient, slowing down their QuickBooks efficiency and workflow.
  • Users are frustrated by slow data updates with ShipRush, causing delays and inefficiencies with QuickBooks integration.
  • Users face challenges with tracking issues, as updates to QuickBooks occur only every 6-12 minutes, causing delays.

What Are Recent G2 Reviews of Descartes ShipRush?

What Are G2 Users Discussing About Descartes ShipRush?

ReturnGO

ReturnGO is one of the most advanced returns management platforms on the market. Using a self-service return portal you can automate your returns process, configure your custom returns management portal to match your store’s return policy, and provide your customers with alternatives to refunds such as product exchanges and store credit. Thousands of merchants worldwide use ReturnGO, from small eCommerce businesses to leading global brands. Return and exchange management can be a challenge - ReturnGO makes returns easy.

Average Rating: 4.8/5.0

Total Reviews: 92

How Do G2 Users Rate ReturnGO?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.9/10 (Category avg: 8.9/10)
  • Bar codes: 7.5/10 (Category avg: 8.5/10)
  • Shipment reports: 5.7/10 (Category avg: 8.4/10)

Who Is the Company Behind ReturnGO?

  • Seller: ReturnGO
  • Year Founded: 2020
  • HQ Location: New Jersey, US
  • Twitter: @returngoai
    73 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 82% Small, 17% Medium

What Do G2 Reviewers Say About ReturnGO?

AI-generated summary from verified user reviews

Pros
  • Users highlight the exceptional customer support of ReturnGO, noting quick responses and helpful assistance during their experience.
  • Users love the ease of use of ReturnGO, enjoying quick support and a user-friendly interface for tracking returns.
  • Users value the streamlined returns process of ReturnGO, enhancing efficiency in managing returns and exchanges effectively.
  • Users love the easy-to-use interface of ReturnGO, enhancing customer support and streamlining the returns process effortlessly.
  • Users appreciate the exceptional customer support of ReturnGO, enhancing their return management experience significantly.
Cons
  • Users express concerns over poor customer support, often facing delays and unacknowledged issues during the resolution process.
  • Users express frustration over reporting delays with ReturnGO, as support dismisses issues instead of addressing them effectively.
  • Users find the difficult setup of ReturnGO somewhat confusing, impacting their overall experience with the product.
  • Users are frustrated with inadequate reporting from ReturnGO, as Shopify exchanges distort sales data and support is unhelpful.
  • Users are frustrated by limited features in ReturnGO, especially regarding inaccurate reporting and unsupported issues with Shopify integration.

What Are Recent G2 Reviews of ReturnGO?

parcelLab

parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-overlooked post-purchase phase into a meaningful and engaging journey for customers, thereby increasing brand loyalty and satisfaction. By managing the complexities of shipping, delivery, and returns, parcelLab enables businesses to focus on their core operations while ensuring a seamless customer experience. parcelLab's target audience includes retailers who are looking to improve their post-purchase processes. With a focus on operational efficiency and customer engagement, parcelLab caters to a diverse range of industries, from fashion and home goods to electronics and lifestyle products. The platform is particularly beneficial for brands that operate on a global scale, as it provides the tools necessary to manage post-purchase experiences across various regions and shipping carriers. Key use cases for parcelLab include order tracking via embeddable tracking pages, providing real-time and personalized updates to customers, and running targeted campaigns to increase upsells throughout the delivery process. By leveraging data from over 550 carriers worldwide, parcelLab ensures that shoppers are kept informed about their orders, reducing anxiety and enhancing satisfaction. The platform also allows brands to create a personalized returns experience, from customized return portals that recover revenue and communications to AI forecasting and beyond. At parcelLab, AI is embedded in the platform to make post-purchase operations more adaptive and less manual. It analyzes real-time shipment, returns, and customer interaction data to trigger relevant communications, predict potential delivery issues, and automate decisions like return routing or approval flows. Instead of relying on static rules, the system continuously learns from customer behavior and operational outcomes. This helps teams reduce repetitive tasks, respond faster to disruptions, and make more informed decisions across the post-purchase journey. One of the standout features of parcelLab is its ability to integrate seamlessly with existing eCommerce systems, allowing brands to implement the solution without disrupting their current operations. Additionally, the platform's analytics capabilities provide valuable insights into customer behavior and preferences, enabling brands to make data-driven decisions that enhance their post-purchase strategies. This combination of operational efficiency, customer-centric features, and continuous improvement of the platform positions parcelLab as a leader in the post-purchase software category. By utilizing parcelLab, brands can not only streamline their operations but also create memorable experiences that resonate with their customers. The focus on personalization and engagement helps to foster loyalty and encourages repeat business, ultimately driving top-line revenue growth. With a proven track record of success among over 1,000 trusted brands, parcelLab offers a comprehensive solution for all retailers who are looking to elevate their post-purchase experience.

Average Rating: 4.6/5.0

Total Reviews: 273

How Do G2 Users Rate parcelLab?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.5/10 (Category avg: 8.9/10)
  • Bar codes: 8.4/10 (Category avg: 8.5/10)
  • Shipment reports: 9.1/10 (Category avg: 8.4/10)

Who Is the Company Behind parcelLab?

  • Seller: parcelLab
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Boston, Massachusetts
  • Twitter: @parcellab_en
    1,011 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    163 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Agent, Customer service agent
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 55% Medium, 26% Large

What Do G2 Reviewers Say About parcelLab?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of parcelLab, appreciating its simple setup and organized information for returns.
  • Users appreciate the real-time tracking efficiency of parcelLab, enhancing transparency and customer satisfaction significantly.
  • Users value the real-time tracking updates from parcelLab, enhancing transparency and satisfaction in their post-purchase experience.
  • Users value the streamlined post-purchase communications of parcelLab, enhancing organization and customer satisfaction effortlessly.
  • Users appreciate the real-time tracking updates of parcelLab, enhancing transparency and customer satisfaction.
Cons
  • Users experience tracking issues with ParcelLab, facing frequent logouts and limited information on older orders.
  • Users find limited functionality in advanced options and analytics, impacting their ability to optimize customer communications.
  • Users desire more advanced personalization and analytics features to enhance their customer communication and experience.
  • Users note the need for more advanced customization options, as current capabilities often require extra assistance and time.
  • Users find the complexity of parcelLab challenging, often requiring assistance to navigate its many features effectively.

What Are Recent G2 Reviews of parcelLab?

What Are G2 Users Discussing About parcelLab?

Connex

Connex automates complex ShipStation and QuickBooks workflows for growing ecommerce and B2B businesses. Connect ShipStation with QuickBooks Enterprise or QuickBooks Online to automate order entry, shipping, tracking, inventory, and accounting workflows. Connex can send orders from QuickBooks to ShipStation for fulfillment and return shipping and tracking information to QuickBooks—eliminating repetitive data entry and keeping systems in sync. Unlike basic connectors, Connex supports customizable rules and field mappings to fit the way your business actually operates. Whether you need to map custom fields, automate unique order workflows, or connect ShipStation with Shopify, Amazon, WooCommerce, and other selling channels, Connex can adapt to more complex requirements. Annual plans include guided onboarding with our US-based team to validate and configure your workflow. Speak with a Connex expert to discuss your ShipStation and QuickBooks integration.

Average Rating: 3.9/5.0

Total Reviews: 39

How Do G2 Users Rate Connex?

  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 9.0/10)

Who Is the Company Behind Connex?

Who Uses This Product?

  • Top Industries: Retail, Consumer Goods
  • Company Size: 98% Small, 2% Medium

What Are Recent G2 Reviews of Connex?

What Are G2 Users Discussing About Connex?

Goflow

Goflow is a multichannel operating system (MCOS) for serious sellers that need one system to manage orders, inventory, listings, purchasing, shipping, warehouse workflows, and reporting across marketplaces, retail channels, and ecommerce storefronts. As sellers grow, operations become harder to control. Orders come from more channels. Inventory moves across more warehouses. Listings need to stay accurate across marketplaces. Purchasing teams need better replenishment visibility. Warehouse teams need faster fulfillment workflows. Leadership needs clear reporting across the business. Goflow brings these workflows together in one operating system for commerce, helping sellers streamline complexity, reduce manual work, and scale with greater clarity, speed, and control. With Goflow, teams can centralize multichannel order management, synchronize inventory, manage product listings, streamline shipping and fulfillment, support purchasing and replenishment workflows, and track operational performance from one platform. Goflow is built for ecommerce sellers managing high order volume, multiple sales channels, complex fulfillment operations, and growing teams. It supports sellers that have moved beyond basic marketplace tools and need a more unified way to run their business. Sellers use Goflow to reduce disconnected systems, limit manual updates, improve inventory accuracy, reduce overselling risk, speed up fulfillment, and give teams a shared source of truth across commerce operations. Goflow is used for multichannel order management, ecommerce inventory management, marketplace operations, listing management, warehouse fulfillment, shipping workflows, purchasing, replenishment, and operational reporting. Core capabilities include multichannel order management, inventory management, marketplace and listing management, warehouse workflows, shipping, purchasing, replenishment, reporting, and operational visibility. Goflow helps operations, warehouse, purchasing, ecommerce, and leadership teams work from the same system instead of relying on disconnected tools, spreadsheets, and manual handoffs. For serious sellers, operations are not a back-office detail. They are the engine of growth. Goflow gives teams the structure to manage complexity, the visibility to make better decisions, and the control to scale with confidence.

Average Rating: 4.8/5.0

Total Reviews: 104

How Do G2 Users Rate Goflow?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.2/10 (Category avg: 8.9/10)
  • Bar codes: 8.9/10 (Category avg: 8.5/10)
  • Shipment reports: 9.4/10 (Category avg: 8.4/10)

Who Is the Company Behind Goflow?

  • Seller: Goflow
  • Year Founded: 2011
  • HQ Location: Jersey City, US
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Manager
  • Top Industries: Retail, Consumer Goods
  • Company Size: 72% Small, 18% Medium

What Do G2 Reviewers Say About Goflow?

AI-generated summary from verified user reviews

Pros
  • Users find Goflow to be user-friendly and easy to navigate, making e-commerce management a breeze.
  • Users appreciate the user-friendly interface of Goflow, enhancing productivity with its customizable and robust features.
  • Users love the easy integrations with multiple platforms, making their workflows seamless and efficient.
  • Users love the user-friendly interface of Goflow, which simplifies operations and enhances productivity effortlessly.
  • Users praise Goflow for its responsive and supportive customer service, making setup and use quick and simple.
Cons
  • Users note a lack of essential features in Goflow, expressing hope for faster improvements and updates.
  • Users face limitations with API integration and cumbersome product mapping, affecting overall usability and efficiency.
  • Users find the inventory management limitations frustrating, particularly the short stock report history and API ID requirements.
  • Users experience poor customer support, noting long response times and difficulties in reaching assistance via phone.
  • Users experience integration issues with Goflow, facing clunky processes and limited support for external apps.

What Are Recent G2 Reviews of Goflow?

ShipMonk

ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our 'merchant-first' core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. Our robust operations, powered by our 2,300-strong team and proprietary technology, provide merchants with a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated 'mom & pop' support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.

Average Rating: 3.8/5.0

Total Reviews: 42

How Do G2 Users Rate ShipMonk?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)

Who Is the Company Behind ShipMonk?

  • Seller: ShipMonk
  • Year Founded: 2014
  • HQ Location: 201 NW 22nd Ave Suite 100, Fort Lauderdale, FL 33311
  • Twitter: @TheShipMonk
    661 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,307 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Consumer Goods
  • Company Size: 86% Small, 10% Medium

What Do G2 Reviewers Say About ShipMonk?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of ShipMonk, with a simple interface and straightforward navigation for managing orders.
  • Users appreciate the easy access of ShipMonk, enjoying a simple and intuitive interface for managing orders efficiently.
  • Users appreciate the easy setup of ShipMonk, finding the process straightforward and user-friendly right from the start.
  • Users appreciate the ease of use of ShipMonk, finding information and managing orders straightforward and efficient.
  • Users appreciate the navigation ease of ShipMonk, allowing quick access to order and package information effortlessly.

What Are Recent G2 Reviews of ShipMonk?

Daniel Rivera
DR
Researched and written by Daniel Rivera
Updated