What do you like best about Ordoro?
As a start-up UK based eCommerce business heavily involved in third party fulfilment, managing our vendor relationships and orders can be a complex task. But since we started using Ordoro just over a year ago, these challenges have turned into strengths. This platform has been nothing short of a game-changer for us.
One of the most impressive features of Ordoro is its dropshipping management capability. It allows us to seamlessly coordinate orders with multiple vendors and suppliers, ensuring that our orders are received, processed, shipped promptly and accurately. The automation of sending orders to vendors and the real-time tracking of these orders have significantly reduced our operational workload and improved our efficiency.
Furthermore, the vendor portal feature is a standout. It provides our vendors with direct access to their orders, which they can promptly process and provide tracking information, which has streamlined communication and minimised errors as the data flows seamlessly between Ordoro and our ecommerce platform to update the customer. This level of transparency and collaboration has not only made our processes smoother but also strengthened our vendor and customer relationships by removing the requirement for manual processes.
The inventory management system also deserves praise. It integrates perfectly with our ecommerce platform, providing real-time updates and ensuring that we maintain accurate inventory levels across all channels.
Another aspect worth mentioning is the ease of integration with our existing eCommerce platform (BigCommerce), it was literally connected with a few clicks and no coding or API setup whatsoever! Ordoro fits into our tech stack seamlessly, enhancing our overall operational flow without any major disruptions or learning curve.
The REAL standout here is customer support! Everyone at Ordoro has been outstanding. They are friendly, approachable, knowledgeable, responsive, and genuinely invested in helping us make the most of the platform. They are not shy of feedback or suggestions to improve the platform. This level of support has been invaluable, especially in navigating the complexities of being a start-up and trying to find the right software which checks all the boxes. Brian, Kristen and the whole team you are true legends.
For any eCommerce business looking to streamline their dropshipping and vendor management, Ordoro is the solution I would highly recommend, time and time over. Review collected by and hosted on G2.com.
