![Karla A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karla A.")
KA

Karla A.

Team Lead

Small-Business (50 or fewer emp.)

9/30/2025

"If you need it, you got it"

4/5

What do you like best about ShipBob?

A lot of systems come and go, and usually you have to integrate other things to make it work, which isn't bad, but with ShipBob I have found that not only can you integrate them, but you can do it quickly. On top of that, besides the basics, you might not need to do it because it's super easy to get online, and my support team finds it to be super helpful for their frequent usage, and when we have issues, being able to identify what happened + getting suggestions, steps, and even direct links to where the issue is, has allowed up multiple times to solve our these right away in an easy way. It's intuitive and it has its charm. Review collected by and hosted on G2.com.

What do you dislike about ShipBob?

The system can be a bit heavy and take a while, and while it doesn't require us to log in for everything thanks to their systems being so organized, it can take a while to get used to it. If you have multiple accounts, then it's going to be difficult to identify in which one you're logged in at the time. Review collected by and hosted on G2.com.

What problems is ShipBob solving and how is that benefiting you?

It let's me know easily what is the source of the issue with any order + offers me solutions. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 118 reviewers think of ShipBob

3.7 out of 5 · Verified reviews from real users

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