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ShipBob

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121 reviews
  • 2 profiles
  • 4 categories
Average star rating
3.7
Serving customers since
2014
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ShipBob Reviews

Review Filters
Profile Name
Star Rating
70
22
2
2
25
Karla A.
KA
Karla A.
09/30/2025
Validated Reviewer
Verified Current User
Review source: Organic

If you need it, you got it

A lot of systems come and go, and usually you have to integrate other things to make it work, which isn't bad, but with ShipBob I have found that not only can you integrate them, but you can do it quickly. On top of that, besides the basics, you might not need to do it because it's super easy to get online, and my support team finds it to be super helpful for their frequent usage, and when we have issues, being able to identify what happened + getting suggestions, steps, and even direct links to where the issue is, has allowed up multiple times to solve our these right away in an easy way. It's intuitive and it has its charm.
Ramu S.
RS
Ramu S.
04/24/2025
Validated Reviewer
Verified Current User
Review source: Organic

⭐️⭐️⭐️⭐️⭐️ Great Customer Service and Continual Upgrades in Offerings to Services!

Working with ShipBob has been a game-changer for our fulfillment strategy. Their platform is intuitive, reliable, and continuously evolving — we’ve seen regular improvements and new features that make managing logistics smoother every quarter. From real-time inventory tracking to automated order syncing across our sales channels, the system just works. A special shoutout to our account manager, Ann Daniel, who has been phenomenal to work with. She’s attentive, proactive, and truly invested in our success. Whether it’s helping us navigate FBA prep logistics, customizing packing workflows, or offering advice on optimizing our fulfillment operations, Ann always goes above and beyond. Some highlights we’ve benefited from: • FBA prep support including labeling, bundling, and kitting • Quick and reliable turnaround times • Real-time visibility across warehouses • Easy integrations with Shopify and Amazon • Scalable infrastructure to support our growth ShipBob has consistently exceeded our expectations, and the support from Ann makes all the difference. Highly recommend to any growing brand looking for a fulfillment partner that actually feels like a partner.
Verified User in Mental Health Care
UM
Verified User in Mental Health Care
04/22/2025
Validated Reviewer
Verified Current User
Review source: Organic

Perfect to help scale your business

We've found that our orders are consistently out on time (UK warehouse only at this stage), sometimes even going above and beyond, with orders being picked outside cutoff. Our account manger Ann, is easy to reach out to, and when things do go wrong which inevitably does happen in warehousing, we get good visibility for the path to improve. I like the interface, its clean and easy to understand. We've been at Shipbob 3 years now, and have only improved and grown together. Its easy to implement (think turnkey solution) and if you want to add more markets, they all very helpful in that process. I use Shipbob daily for reference.

About

Contact

HQ Location:
Chicago, IL

Social

@ShipBob

What is ShipBob?

ShipBob Inc is a technology-focused logistics company that offers end-to-end fulfillment solutions tailored specifically for e-commerce businesses. Positioned as a key player in the e-commerce logistics space, ShipBob provides comprehensive services that include warehousing, inventory management, packing, and shipping orders all around the globe. The company’s technology integrates seamlessly with major e-commerce platforms, enabling online retailers to manage and fulfill their orders more efficiently while maintaining real-time visibility into their operations.ShipBob's promise is to help businesses deliver their products to customers quickly and reliably, thereby enhancing customer satisfaction and loyalty. With a network of fulfillment centers strategically located across different regions, ShipBob allows e-commerce businesses to store their inventory closer to their customers, significantly reducing shipping times and costs.The company's platform, accessible through https://www.shipbob.com, not only streamlines the logistics process but also offers data-driven insights that help businesses optimize their inventory distribution and improve their overall supply chain efficiency. Founded with the aim of democratizing fulfillment services for small and medium-sized enterprises, ShipBob is a crucial partner for growing businesses looking to scale their online operations seamlessly.

Details

Year Founded
2014