ShipBob

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122 reviews
  • 2 profiles
  • 4 categories
Average star rating
3.7
Serving customers since
2014
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70
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26

ShipBob Reviews

Review Filters
Profile Name
Star Rating
70
22
2
2
26
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
07/19/2026
Validated Reviewer
Review source: Organic

Great Dashboard, Poor Logistics Support

I find ShipBob's dashboard valuable as it is easy to manage and helps me view inventory efficiently. From a technology perspective, it has a good graphical device.
Karla A.
KA
Karla A.
Team LeadSmall-Business (50 or fewer emp.)
09/30/2025
Validated Reviewer
Verified Current User
Review source: Organic

If you need it, you got it

A lot of systems come and go, and usually you have to integrate other things to make it work, which isn't bad, but with ShipBob I have found that not only can you integrate them, but you can do it quickly. On top of that, besides the basics, you might not need to do it because it's super easy to get online, and my support team finds it to be super helpful for their frequent usage, and when we have issues, being able to identify what happened + getting suggestions, steps, and even direct links to where the issue is, has allowed up multiple times to solve our these right away in an easy way. It's intuitive and it has its charm.
Ramu S.
RS
Ramu S.
OWNERSmall-Business (50 or fewer emp.)
04/24/2025
Validated Reviewer
Verified Current User
Review source: Organic

⭐️⭐️⭐️⭐️⭐️ Great Customer Service and Continual Upgrades in Offerings to Services!

Working with ShipBob has been a game-changer for our fulfillment strategy. Their platform is intuitive, reliable, and continuously evolving — we’ve seen regular improvements and new features that make managing logistics smoother every quarter. From real-time inventory tracking to automated order syncing across our sales channels, the system just works. A special shoutout to our account manager, Ann Daniel, who has been phenomenal to work with. She’s attentive, proactive, and truly invested in our success. Whether it’s helping us navigate FBA prep logistics, customizing packing workflows, or offering advice on optimizing our fulfillment operations, Ann always goes above and beyond. Some highlights we’ve benefited from: • FBA prep support including labeling, bundling, and kitting • Quick and reliable turnaround times • Real-time visibility across warehouses • Easy integrations with Shopify and Amazon • Scalable infrastructure to support our growth ShipBob has consistently exceeded our expectations, and the support from Ann makes all the difference. Highly recommend to any growing brand looking for a fulfillment partner that actually feels like a partner.

About

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HQ Location:
Chicago, IL

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What is ShipBob?

ShipBob helps ambitious brands reach a higher fulfillment standard with the industry’s only true full-stack platform, so brands can grow profitably and deliver the customer experience that earns the next order. ShipBob makes this higher standard possible through one connected operating model, bringing together proprietary technology, live operational intelligence, and the largest fulfillment network to continuously coordinate decisions and execution as business needs change. Brands can confidently pursue their next channel, market, or surge in demand, with fulfillment built for where they’re growing.

Details

Year Founded
2014
Website
www.shipbob.com