SurveyVista
Automate Data Collection and Unlock Deeper Insights in Salesforce SurveyVista is a 100% native Salesforce Survey, Form, and Assessment Solution, revolutionizing how businesses collect, integrate, understand, and act on feedback—securely and in real time, all within Salesforce. Built entirely on Salesforce, SurveyVista inherits Salesforce’s robust compliance certifications (HIPAA, SOC, ISO, GDPR), ensuring the highest standards of security and data protection. _______________________________ Collect – Capture Feedback Effortlessly - Automate data collection with surveys and forms that seamlessly integrate into Salesforce. - Increase response rates with multi-channel distribution via email, SMS, WhatsApp, and landing pages. - Customize branded, intuitive surveys, forms, and assessments that reflect your organization's look and feel. Integrate – Seamlessly Connect Feedback to Salesforce - Map responses directly to Salesforce records, eliminating manual data entry and ensuring real-time data availability. - Pre-fill & personalize surveys and forms with Salesforce data, improving accuracy and streamlining end-user experiences. - Keep all feedback secure within your Salesforce org, ensuring compliance and maintaining a 360º view of customer and employee sentiment. Understand – Gain Meaningful Insights from Feedback - Analyze trends with AI-powered analytics, turning raw feedback into actionable intelligence. - Uncover key drivers behind CSAT, CES, and NPS using built-in reporting and sentiment analysis. - Leverage pre-built dashboards in Salesforce to track response trends, identify sentiment shifts, and spot improvement areas. Act – Turn Insights into Meaningful Change - Automate follow-ups and workflows based on survey responses to drive engagement and retention. - Trigger actions within Salesforce based on feedback insights, such as case creation for low CSAT scores. - Enhance customer and employee experiences by addressing feedback in real-time and continuously optimizing interactions. _______________________________ Who is SurveyVista For? - Sales & CX Leaders looking to automate feedback collection and enhance customer experience within Salesforce. - HR Teams need to monitor employee satisfaction and engagement. - Nonprofits & Healthcare Organizations streamlining program registrations, patient intake, volunteer feedback, grant application & approval, and more. - Product & Marketing Teams gathering data-driven insights to inform business strategies. Try SurveyVista Today - Explore a free trial to see how SurveyVista can transform your data collection. - Schedule a personalized demo to upload your own feedback data and unlock tailored insights. - Experience the power of SurveyVista—your complete feedback and data collection solution for Salesforce. Get SurveyVista Now! (https://surveyvista.com/?utm_source=G2&utm_medium=listing&utm_campaign=G2) AppExchange: https://sforce.co/3VaUH32
Average Rating: 4.9/5.0
Total Reviews: 36
How Do G2 Users Rate SurveyVista?
- Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
- Ease of Use: 9.0/10 (Category avg: 8.8/10)
- Quality of Support: 9.8/10 (Category avg: 9.0/10)
- Ease of Admin: 8.7/10 (Category avg: 8.6/10)
Who Is the Company Behind SurveyVista?
- Seller: Ardira
- Year Founded: 2019
- HQ Location: Santa Clara, CA
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LinkedIn® Page: www.linkedin.com
33 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Non-Profit Organization Management
- Company Size: 58% Medium, 36% Small
What Do G2 Reviewers Say About SurveyVista?
AI-generated summary from verified user reviews
Pros
- Users consistently praise SurveyVista's exceptional customer support, noting quick, effective responses and problem-solving capabilities.
- Users praise the seamless Salesforce integration of SurveyVista, enhancing data collection and reporting efficiency.
- Users find SurveyVista to be incredibly helpful, enhancing feedback collection and customer support significantly.
- Users highlight the seamless Salesforce integration of SurveyVista, significantly enhancing efficiency and streamlining workflows effectively.
- Users find SurveyVista's user-friendly interface empowers them to efficiently collect and manage feedback and information.
Cons
- Users find the learning curve steep due to complex features, but helpful resources improve the experience.
- Users find the complex features of SurveyVista challenging, requiring advanced skills for effective survey management.
- Users find that complexity in personalizations and survey logic can hinder effective use of SurveyVista.
- Users find limited customization in SurveyVista's reports to be a hindrance during analysis and workflow optimization.
- Users find the complex logic in SurveyVista challenging, noting the need for improved tools and documentation.
What Are Recent G2 Reviews of SurveyVista?
"SurveyVista: Flexible, Ever-Improving Tool with Outstanding Customer Support"
Rating: 5.0/5.0 stars
— Vance L.
"Seamless Salesforce Integration, Intuitive Surveys, and Outstanding Support"
Rating: 5.0/5.0 stars
— Kyle B.
