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Leaptree Optimize Pricing Overview

Leaptree Optimize Alternatives Pricing

The following is a quick overview of editions offered by other Contact Center Quality Assurance Software

Scorebuddy
Foundation
Free Trial0 seat Per Month
Complete QA solution with comprehensive dashboards, workflows, calibration module and advanced reporting
  • Customizable Scorecards
  • AI Assistance
  • QA Workflows
  • Calibration Module
  • Agent Dashboards
NiCE CXone Mpower
CXone Mpower Digital Agent
Starting at $71.001 Agent Per Month
Digital first package supports 30+ digital channels
  • Common data sets and models​
  • Unified administration and user interface​
  • Digital Agent routing for 30+ channels​
  • Dedicated agent and supervisor workspace​
  • Prebuilt data visualization dashboard and reports​
Talkdesk
Talkdesk Express™ | United States & Canada Small Business Exclusive
Free25 Licenses Free to Start
Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/
  • Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses.

Various alternatives pricing & plans

Pricing information for the above various Leaptree Optimize alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Leaptree Optimize Pricing Reviews

(2)
Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Quality Software"
What do you like best about Leaptree Optimize?

Leaptree is an intuitive and highly efficient QA tool that has significantly streamlined our quality assurance processes. The platform allows for seamless setup of multiple scorecards and automated scheduling, ensuring a structured and predictive approach to QA. The ability to filter cases based on various criteria enhances targeted reviews, while its reporting and automation capabilities provide deeper insights into performance trends. Review collected by and hosted on G2.com.

What do you dislike about Leaptree Optimize?

The only area for improvement would be ensuring that future updates are thoroughly tested before deployment to prevent any disruptions in functionality. Review collected by and hosted on G2.com.

Sammy C.
SC
Director of Customer Care
Enterprise (> 1000 emp.)
"Leaptree Optimize came through when we really needed it!"
What do you like best about Leaptree Optimize?

What I value most about Leaptree Optimize is how it’s helped us foster a culture of continuous improvement. Our leadership can now give consistent, structured feedback, and agents are more engaged in their own development Review collected by and hosted on G2.com.

What do you dislike about Leaptree Optimize?

I think the only downsize we encountered were the limitations our own internal team had with the version we were using. Review collected by and hosted on G2.com.