Best Review Management Software - Page 2

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 480

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 19,300+ Authentic Reviews
  • 480+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, ReputationStacker, Feefo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=reputationstacker&focus%5B%5D=feefo&focus%5B%5D=experience-com)

Sprinklr Social

Sprinklr Social is an AI-native social media management platform built for enterprises that need to run their entire social presence from one place. It unifies publishing, scheduling, engagement, and employee advocacy across 30+ social and messaging channels, so large, distributed teams can plan campaigns, build community, and respond to customers without stitching together point solutions. Backed by AI trained on billions of data points across 100+ languages and enterprise-grade governance, Sprinklr Social helps global brands collaborate, stay compliant, and scale their social operations from a single unified platform. Key Features Unified Scheduling and Publishing: Plan, schedule, and publish content across 30+ channels, with AI recommendations on top-performing posts, optimal timing, hashtags, and tone. Social Media Engagement: Centralize comments, messages, and mentions in one place, with AI auto-categorizing incoming conversations by channel, sentiment, and intent for faster replies. Employee Advocacy: Amplify brand reach by turning employees into advocates who share approved content. Broadest Channel Coverage in the Industry: The only platform offering out-of-the-box support for 30+ social and messaging channels, with the ability to add new channels quickly so teams never miss the conversations that matter. Best-in-Class Enterprise AI: Sprinklr AI is trained on billions of data points and 2,000+ models, powering content optimization, sentiment analysis, insights, and governance in 100+ languages. Content Performance Analytics: Track content and engagement performance to understand what resonates and refine your social strategy. Governance that Scales Globally: Granular role-based access, built-in audit trails, and automated approval workflows keep content on-brand and compliant. Deep Workflow Customization: Custom rules and role-based experiences tailored by brand, geography, or business unit. Sprinklr Copilot: A conversational AI interface that surfaces recommendations and next-best actions without digging through dashboards. Recognized Leader: Named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management

Average Rating: 4.1/5.0

Total Reviews: 1,178

How Do G2 Users Rate Sprinklr Social?

  • Retail: 7.6/10 (Category avg: 8.4/10)
  • E-commerce: 7.5/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Sprinklr Social?

  • Seller: Sprinklr
  • Company Website:
  • Year Founded: 2009
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    9,888 employees on LinkedIn®
  • Ownership: NYSE: CXM

Who Uses This Product?

  • Who Uses This: Social Media Specialist, Social Media Manager
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 49% Large, 29% Medium

What Do G2 Reviewers Say About Sprinklr Social?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Sprinklr Social, which simplifies posting and consolidates metrics for better management.
  • Users value the centralized management of Sprinklr Social, streamlining social interactions and enhancing team efficiency.
  • Users appreciate the robust features of Sprinklr Social, enhancing content management, metrics tracking, and user engagement effectively.
  • Users appreciate the comprehensive analytics features of Sprinklr Social, enhancing monitoring and reporting for effective engagement management.
  • Users appreciate the omni-channel experience of Sprinklr Social, enhancing engagement and ensuring comprehensive social media management.
Cons
  • Users find the complex setup process of Sprinklr Social to be overwhelming and not intuitive even after extended use.
  • Users find the learning curve steep, making setup and navigation challenging, even with prolonged use.
  • Users find the complexity of Sprinklr Social overwhelming, noting a steep learning curve and difficult setup process.
  • Users find that improvement is needed in Sprinklr Social's setup process due to its complexity and lack of intuitiveness.
  • Users find the learning complexity of Sprinklr Social challenging, which can hinder their ability to navigate the platform effectively.

What Are Recent G2 Reviews of Sprinklr Social?

Videowise

Videowise is a video commerce platform turning UGC and brand videos into revenue. It helps ecommerce brands identify the videos that convert, continuously optimize their shopping experiences, and scale what works across shoppable video, live shopping and AI Search Visibility. Trusted by 4,000+ brands, including Dr. Squatch, True Classic, Tibi and Skullcandy, Videowise connects content management, AI-powered optimization and revenue measurement in one platform. Key Features: Shoppable Video & Images: Turn customer reviews, product demonstrations and brand content into interactive shopping experiences. Add video carousels, stories, hotspot images and quizzes across product pages, homepages and collection pages. Combine shoppable content with continuous optimization to turn engagement into measurable revenue. AI Experiments & Continuous Optimization: Continuously score videos by conversion performance and update playlists as results evolve. AI Experiments test new content against existing performers, promote winning videos and keep refining what shoppers see. Your video strategy keeps learning after launch, helping your best-converting content earn more visibility. Multi-Variant A/B Testing: Compare multiple variants of video content, playlists, widget formats and shopping experiences. Test against a control to measure conversion rate, revenue per session and average order value, then use the results to guide what you roll out. Live Shopping: Run multi-host shows with shoppable products, real-time chat and RSVP flows. Broadcast across your storefront and supported social and shopping channels, then turn replays and key moments into shoppable content that keeps working after the show. Tibi generated over $7 million in a year through live shopping with Videowise. Revenue Analytics: Track conversion rate, revenue per session, average order value and engagement across videos and placements. Understand which content contributes to sales and use controlled experiments to measure lift. Skullcandy recorded a 7.9% increase in revenue per session when Videowise widgets were shown. AI Search Visibility: Transform insights from UGC and brand videos into structured product answers, wiki content and optimized YouTube videos. Help search engines and AI platforms understand your products, and monitor brand visibility across ChatGPT, Google Gemini and Perplexity. Make your videos fully optimized for AEO and Youtube GEO. AI Studio & Clips: Generate product videos and try-on visuals from existing images, and repurpose live shows, demos and long-form content into short clips. Bring fresh assets into your library to expand the content available for shopping experiences and experiments. UGC & Content Management: Collect, import and organize creator and brand content in one library. Discover relevant UGC through social listening, manage creator usage rights and put your content to work across your storefront and campaigns. Storefront & Channel Integrations: Connect with Shopify, Shopify Plus and supported headless storefronts. Extend video experiences into Shop app, mobile apps and Klaviyo flows. Why Choose Videowise? Publishing video is the starting point. Videowise helps your team continuously learn which videos convert, test new experiences and update what shoppers see based on performance. From discovering UGC to running multi-variant experiments, the platform connects your content decisions to conversion and revenue. Dedicated onboarding and success support help your team launch, interpret results and keep improving. Turn your video library into a revenue engine that keeps learning.

Average Rating: 4.8/5.0

Total Reviews: 74

How Do G2 Users Rate Videowise?

  • Retail: 9.4/10 (Category avg: 8.4/10)
  • E-commerce: 9.4/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.7/10 (Category avg: 10/10)

Who Is the Company Behind Videowise?

  • Seller: Videowise
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Dover, DE
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods, Retail
  • Company Size: 80% Small, 16% Medium

What Do G2 Reviewers Say About Videowise?

AI-generated summary from verified user reviews

Pros
  • Users commend Videowise's outstanding customer support, noting fast responses and helpful team members like Johanna and Anastasia.
  • Users commend Videowise for its excellent team helpfulness, noting fast support and dedicated assistance from its AMs.
  • Users find Videowise incredibly easy to use, appreciating its seamless integration and excellent customer support for a smooth experience.
  • Users highly value the responsive support from account managers, significantly enhancing their experience with Videowise.
  • Users appreciate the seamless integration of Videowise with eCommerce platforms, enhancing customer experience and engagement.
Cons
  • Users find the learning curve and disorganized library of Videowise challenging when navigating its extensive features.
  • Users find the pricing prohibitive, which can be a barrier for some clients looking to use Videowise.
  • Users desire more advanced customization options in Videowise to better align the app with their branding.
  • Users feel that the limited features of Videowise don't fully meet their needs and could be improved.
  • Users find Videowise not user-friendly, describing it as clunky and difficult for previewing content effectively.

What Are Recent G2 Reviews of Videowise?

Capterra

Capterra is a comprehensive online software marketplace designed to assist businesses in discovering, comparing, and selecting the most suitable software solutions for their specific needs. By providing access to millions of verified user reviews across a diverse range of software categories—including customer relationship management (CRM), project management, accounting, human resources (HR), and marketing tools—Capterra empowers organizations to make informed, data-driven purchasing decisions. The platform serves a wide array of users, from small businesses seeking cost-effective tools to large enterprises in need of robust software solutions. Capterra's user-friendly interface allows individuals and teams to navigate through thousands of software options efficiently. The site is particularly beneficial for businesses that may lack the resources or expertise to conduct extensive software evaluations independently. By streamlining the selection process, Capterra helps users identify top-rated solutions that align with their industry requirements, budget constraints, and growth objectives. Key features of Capterra include powerful comparison tools that enable users to analyze software side-by-side based on essential criteria such as features, pricing, and user ratings. This functionality allows prospective buyers to visualize differences between options clearly, making it easier to identify the best fit for their organization. Additionally, Capterra provides transparent pricing information, ensuring that users can make budget-conscious decisions without hidden costs. The platform's emphasis on real customer feedback further enhances its value, as potential buyers can gain insights from the experiences of others who have used the software. Capterra stands out in the software marketplace by offering its services completely free for users. This accessibility allows businesses of all sizes to leverage the platform without financial barriers, making it an invaluable resource for organizations looking to optimize their software investments. As part of G2 Digital Markets, Capterra connects software buyers with trusted insights and leading vendors worldwide, reinforcing its commitment to facilitating informed decision-making in the software selection process.

Average Rating: 3.9/5.0

Total Reviews: 152

How Do G2 Users Rate Capterra?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Capterra?

  • Seller: G2
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Chicago, USA
  • LinkedIn® Page: www.linkedin.com
    1,689 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 58% Small, 29% Medium

What Do G2 Reviewers Say About Capterra?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Capterra, simplifying software comparison and research with a user-friendly interface.
  • Users value the genuine user reviews on Capterra, helping them make informed decisions about software choices.
  • Users value Capterra's genuine user reviews, which provide authentic insights and streamline the software comparison process.
  • Users value the authenticity of user reviews on Capterra, finding genuine insights essential for informed software decisions.
  • Users appreciate Capterra for its comprehensive software selection, making it easy to discover and compare solutions.
Cons
  • Users find the review process confusing, often struggling with transparency and the relevance of feedback for their needs.
  • Users express frustration over slow and confusing review publishing, resulting in a lack of trust and transparency.
  • Users express concerns over bias in reviews, feeling overwhelmed by choices and questioning the authenticity of feedback.
  • Users feel overwhelmed by potential bias in reviews and concerns over transparency and fairness in feedback.
  • Users find the overwhelming content challenging, struggling to discern relevant reviews and genuine user experiences.

What Are Recent G2 Reviews of Capterra?

What Are G2 Users Discussing About Capterra?

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Shopper Approved

Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leading online review platforms in the world, but we're also the #1 Rated Review Platform - with a 4.8-star rating on G2, a 4.8-star rating on Capterra, and a 4.7-star rating on Trustpilot (our direct competitor). We're also a two-time award-winning Inc. 500 company, an official Google Review Partner, and we have an A+ BBB rating. The thing that really sets Shopper Approved apart is our unique ability to help our clients to collect up to 10x more reviews than their competitors, and then display those reviews in as many strategic locations as possible, which drives more visibility, credibility, traffic, and conversions. Unlike other review platforms, we take a holistic, highly strategic approach to reviews and other forms of User-Generated Content (like Q&A), which, when search-optimized, gives our clients to ability to drive up to 4x more traffic to their website, and up to 9x higher conversion rates on individual product pages. We also offer a Double Your Reviews Guarantee - the first of its kind in the industry. Bottom line, if you just want reviews in order to check a box, then it doesn't really matter which review platform you use. But if you want to get more traffic and conversions, and become a leader in your industry, you want Shopper Approved. We have the reputation and the results that you need to take your company to the next level. If you want to see if we're a good fit, sign up for a free demo. There's no pressure and no obligation.

Average Rating: 4.7/5.0

Total Reviews: 232

How Do G2 Users Rate Shopper Approved?

  • Retail: 8.6/10 (Category avg: 8.4/10)
  • E-commerce: 9.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Shopper Approved?

  • Seller: Shopper Approved
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Ogden, UT
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Retail, Consumer Goods
  • Company Size: 88% Small, 15% Medium

What Do G2 Reviewers Say About Shopper Approved?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Shopper Approved, simplifying the process of collecting valuable customer reviews.
  • Users highlight the responsive customer support of Shopper Approved, facilitating easy onboarding and quick issue resolution.
  • Users praise the excellent support and impactful review collection of Shopper Approved, boosting conversions and brand reputation.
  • Users find the setup process easy, appreciating the straightforward implementation and quick support from Shopper Approved.
  • Users value the enhanced visibility growth provided by Shopper Approved, improving SEO and boosting conversion rates effectively.
Cons
  • Users feel the outdated interface of Shopper Approved is confusing and requires urgent modernization for better usability.
  • Users find the poor interface design of Shopper Approved outdated, impacting usability and overall satisfaction.
  • Users find Shopper Approved's pricing expensive and inconsistent, with a lack of transparency affecting budgeting effectiveness.
  • Users find the difficult navigation of Shopper Approved's dashboard and admin panel challenging to manage, especially with multiple sites.
  • Users find the layout issues in Shopper Approved's admin interface cumbersome and in need of modernization for improved navigation.

What Are Recent G2 Reviews of Shopper Approved?

What Are G2 Users Discussing About Shopper Approved?

Trustpilot

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Trustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars, and more, to help stand out where it matters most - in search. Our powerful reporting and analytics also allows brands to boost LTV, conversion rates, and ROI. Sign up for a free account today to experience the power of reviews!

Average Rating: 3.3/5.0

Total Reviews: 257

How Do G2 Users Rate Trustpilot?

  • Retail: 6.2/10 (Category avg: 8.4/10)
  • E-commerce: 6.4/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 6.8/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Trustpilot?

  • Seller: Trustpilot
  • Year Founded: 2007
  • HQ Location: Copenhagen, Denmark
  • LinkedIn® Page: www.linkedin.com
    1,384 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Financial Services, Retail
  • Company Size: 61% Small, 32% Medium

What Do G2 Reviewers Say About Trustpilot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Trustpilot, making it simple to find and read reviews efficiently.
  • Users value the strong credibility and visibility Trustpilot offers, significantly influencing trust and conversion rates.
  • Users praise Trustpilot for its easy setup, enabling quick integration and smooth management of user feedback.
  • Users find Trustpilot to be a user-friendly platform that facilitates quick reviews and transparent interactions.
  • Users value the review increase feature of Trustpilot, enhancing credibility and showcasing genuine customer feedback.
Cons
  • Users express concerns about review issues, as small businesses struggle with skewed ratings affecting their online reputation.
  • Users express frustration over poor customer support, describing unhelpful interactions and lack of communication when issues arise.
  • Users advise that review manipulation on Trustpilot can seriously impact small businesses' online reputation and ratings.
  • Users criticize Trustpilot for its high pricing, making basic functionality unaffordable and limiting for small businesses.
  • Users find the usage difficulty of Trustpilot due to steep pricing and non-intuitive moderation rules.

What Are Recent G2 Reviews of Trustpilot?

What Are G2 Users Discussing About Trustpilot?

Bazaarvoice

Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen.

Average Rating: 4.2/5.0

Total Reviews: 798

How Do G2 Users Rate Bazaarvoice?

  • Retail: 7.9/10 (Category avg: 8.4/10)
  • E-commerce: 7.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Bazaarvoice?

  • Seller: Bazaarvoice
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Austin, Texas
  • LinkedIn® Page: www.linkedin.com
    1,747 employees on LinkedIn®
  • Phone: -10614

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Consumer Goods, Retail
  • Company Size: 40% Medium, 38% Small

What Do G2 Reviewers Say About Bazaarvoice?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy integration and management of reviews, enhancing product visibility and customer confidence across platforms.
  • Users appreciate the helpful customer support of Bazaarvoice, noting quick and thorough assistance for various issues.
  • Users find Bazaarvoice easy to implement and navigate, ensuring a seamless integration and support experience.
  • Users find customer support helpful and accessible for addressing issues with the Bazaarvoice app and site.
  • Users value the syndication ease of Bazaarvoice, efficiently publishing reviews across numerous partner retailers.
Cons
  • Users find the complex usage of Bazaarvoice challenging, particularly during setup and navigating its interface.
  • Users express frustration over Bazaarvoice's poor customer support, describing slow responses and unhelpfulness as major issues.
  • Users highlight the inadequate support from Bazaarvoice, experiencing slow responses and unhelpfulness during challenging times.
  • Users highlight the confusing UI and awful customer service of Bazaarvoice, leading to frustration and disappointment.
  • Users find Bazaarvoice's interface not user-friendly, describing it as clunky, confusing, and outdated.

What Are Recent G2 Reviews of Bazaarvoice?

What Are G2 Users Discussing About Bazaarvoice?

Loox

Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos & videos and beautifully display happy customer content. 5 reasons merchants choose Loox Read why over 100,000 Shopify & Shopify Plus merchants use Loox to boost trust, drive word of mouth and referrals, and increase customer retention and sales. 1. Collect more reviews, photos and videos - Loox gathers authentic product reviews by using smart and customizable review request emails. - Schedule by delivery time or order status - Offer a discount for photo / video reviews - Send review request reminders - Photo / Video reminders for text reviews - Send review requests up to 3 months back upon install - Review widget multi-lingual support 2. Beautiful displays that make YOUR brand shine - Loox’s Shopify reviews app provides merchants with eye-catching widgets for showcasing - - their happy customer content. - Galleries in list/grid layout, product review carousels, review popups, and a reviews sidebar - Customizable to match your brand - Looks great on any theme, mobile-friendly & 100% responsive 3. High ROI: Loox is a revenue generator Encourage word of mouth and repeat purchases with photo and video review incentives, referral discounts, and post-purchase upsells. - Site-wide referral widgets - One/Two-sided incentives (Give 10%, Get $5) - Next-purchase discount codes for photo and video reviews - Combine photo reviews & one-click post-purchase upsells - Drive brand discovery via social media & Google Shopping 4. Easy setup and 24/7 support - A simple interface to configure and manage the app - No technical knowledge needed - World-class support available to answer you 24/7 5. Loox reviews do not slow down your website - A CDN (content delivery network) to serve all scripts and photos in milliseconds - Only starts loading after the page is fully loaded 6. (Bonus) Additional Features - Available in English, French (Avis) & 17 other languages - Import reviews from any source. 1-Click AliExpress reviews importer. Built-in imports all other review apps. - Customization & branding - Define email timing, review form questions, widget colors, looks, font, size & position - Moderation - You decide which product reviews get published - Reply to reviews - Add a public response to published customer reviews - Inline SEO - Display product reviews & ratings on search results with Rich Snippets - Google Shopping - Display ratings, reviews & photos - Facebook pixel - Create look-alike campaigns based on your happiest customers - Grouping - Automatically share reviews between similar or identical products - Happy Customers page - Show off all your product reviews in one place - GDPR Compliant

Average Rating: 4.9/5.0

Total Reviews: 30

How Do G2 Users Rate Loox?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 9.3/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Loox?

  • Seller: Loox
  • Year Founded: 2016
  • HQ Location: Ramat Gan, Israel
  • LinkedIn® Page: www.linkedin.com
    80 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 87% Small, 13% Medium

What Are Recent G2 Reviews of Loox?

What Are G2 Users Discussing About Loox?

Emplifi

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.

Average Rating: 4.4/5.0

Total Reviews: 373

How Do G2 Users Rate Emplifi?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Emplifi?

Who Uses This Product?

  • Who Uses This: Community Manager
  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 44% Medium, 31% Large

What Do G2 Reviewers Say About Emplifi?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Emplifi, facilitating efficient management and integration of social media tasks.
  • Users commend Emplifi for its versatile social media management tools, allowing effective scheduling, reporting, and performance analysis.
  • Users value Emplifi's integrated analytics tools, enhancing efficiency and collaboration across social media management tasks.
  • Users value the comprehensive analytics of Emplifi, enhancing insights and facilitating efficient social media management.
  • Users appreciate Emplifi's clean layout and integrated features for analytics, publishing, and community management in one place.
Cons
  • Users report a need for missing features like improved integrations and social listening capabilities in Emplifi.
  • Users experience technical issues with Emplifi, including glitches and inconsistencies that disrupt workflows and frustrate users.
  • Users find feature limitations in Emplifi, particularly with digital listening and custom metrics accessibility.
  • Users find that Emplifi requires improvement in stability and integrations, as features can be glitchy and frustrating.
  • Users express frustration over the lack of features in Emplifi, particularly regarding limited digital listening and custom metrics.

What Are Recent G2 Reviews of Emplifi?

What Are G2 Users Discussing About Emplifi?

EmbedReviews

EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on one dashboard. You can automate the reviews process, manage it, do review monitoring, respond to your customer feedback from one spot, and receive real-time alerts every time there is a new review. No more manual copy-pasting of reviews. Just provide simple permissions to your social media platforms and review site accounts and let the system fetch all your reviews. The software will connect to your Google and Facebook accounts, generate the reviews, you can monitor reviews, and pick which one you want to be displayed. Users can collect reviews on any website in a web-collect form and send email or SMS requests for more. Ask for customer satisfaction via messaging by sending review requests via email and SMS to get feedback and earn your customer's trust with customer interactions. Thanks to this reputation management tool, you can display star ratings in Google search results, boost the SEO and rank higher in the search results. It will bring more traffic, increase sales, and improve customer satisfaction. Trusted by over 50.000 businesses of all sizes, it's a simple and affordable reputation management platform for every kind of business size, no matter if it is an international or local business. Main benefits: Boost your business' credibility with reviews that your customers want to share Streamline your online presence and let new customers find you faster Put the review collection process on auto-pilot and save tons of time Complete management of your reviews from one dashboard Ensures control over your reputation by filtering the negative feedback you don't want to show Changes customer perception and improves customer experience Gives trustworthiness and authority to the brand Drives traffic and conversions Helps you get found in Google Improves the rankings with reviews Lets happy customers speak for the brand Encourages new reviews Collect real feedback from any website in seconds Easy to use for non-tech people Starts working immediately, no coding skills needed Works with any website Saves tons of time Here is what you get when using EmbedReviews: 10+ templates to create a customizable widget that will best fit your brand Aggregated star rating snippets for your web pages to improve local SEO and dominate search engine results. Review badges to show your average rating from multiple sources in a single badge. Option to handpick your reviews. Show the positive reviews and leave the negative reviews aside. Fetch the reviews you want to appear on your website while eliminating the bad reviews. Create unlimited review forms for your website and start getting more reviews from your website. Amplify and re-use your customer testimonials for ad campaigns and let them convert users to customers. Facebook auto-responder to automate the responding process. Advanced analytics to track your progress. Custom CSS to create your desired on-site widgets with the next level customization that matches your brand entirely. WordPress plugin that works smoothly with WordPress websites. The official plugin is easy to install and implement. Make your best review mix from multiple review platforms: Facebook pages, Google location, Yelp, or reviews that you've submitted manually. Get dedicated real-time customer support and overcome any obstacle you may face in the process of your CRM.

Average Rating: 4.9/5.0

Total Reviews: 98

How Do G2 Users Rate EmbedReviews?

  • Retail: 8.7/10 (Category avg: 8.4/10)
  • E-commerce: 8.7/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 5.2/10 (Category avg: 10/10)

Who Is the Company Behind EmbedReviews?

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Retail, Real Estate
  • Company Size: 86% Small, 9% Medium

What Do G2 Reviewers Say About EmbedReviews?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive and helpful customer support from EmbedSocial, enhancing their overall experience and satisfaction.
  • Users highlight the ease of use of EmbedReviews, appreciating its straightforward setup and responsive support.
  • Users commend the exceptional customer support from EmbedReviews, highlighting quick responses and genuine care for client success.
  • Users commend the exceptional helpfulness of the team, particularly highlighting quick support and expert guidance in using EmbedReviews.
  • Users appreciate the extensive customization options of EmbedReviews, enhancing both presentation and integration with their websites.
Cons
  • Users find the pricing structure too expensive, especially the significant jump in monthly costs for advanced features.
  • Many users express frustration over the limited customization options in EmbedReviews, impacting design and user experience.
  • Users find the complexity of multiple software packages confusing during signup and trials, impacting their experience.
  • Users find the limited templates and customization options in EmbedReviews lead to repetitive and similar-looking reviews.
  • Users find the difficult navigation of EmbedReviews challenging, though helpful staff provide assistance when needed.

What Are Recent G2 Reviews of EmbedReviews?

What Are G2 Users Discussing About EmbedReviews?

Tagembed

Tagembed is a social media aggregator tool designed to help businesses and agencies effortlessly bring real customer voices and social content to their websites. It enables you to aggregate posts from multiple social networks using hashtags, mentions, handles, stories, reels, and more, then moderate, customize, and display them through stunning, responsive social widgets and review galleries. Whether you're showcasing Instagram Reels, Twitter feeds, YouTube videos, TikTok content, or collecting Google/Facebook/Amazon reviews, Tagembed turns user-generated content into powerful social proof. Features like real-time updates, content moderation, multiple layouts (grid, slider, masonry, etc.), and shoppable elements help increase engagement, build trust, and convert visitors into customers. It’s integrates smoothly with major cms platforms like WordPress, Shopify, Wix, Elementor, and more, making it ideal for marketers, e-commerce brands, and agencies looking to amplify authentic content and drive better results. Features: Collect social content & reviews from 20+ networks Curate, moderate, and manage UGC Embed beautiful social media widgets and review feeds Real-time updates with customizable layouts (grid, slider, gallery, etc.) Boost engagement, traffic, trust, and conversions Supports Instagram, Facebook, Twitter/X, TikTok, YouTube, LinkedIn, Google Reviews, and more Easy integration with WordPress, Wix, Shopify, etc. Free plan with no credit card required

Average Rating: 4.7/5.0

Total Reviews: 96

How Do G2 Users Rate Tagembed?

  • Retail: 8.9/10 (Category avg: 8.4/10)
  • E-commerce: 9.3/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Tagembed?

  • Seller: Taggbox
  • Year Founded: 2016
  • HQ Location: Covina, US
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Health, Wellness and Fitness
  • Company Size: 77% Small, 15% Medium

What Do G2 Reviewers Say About Tagembed?

AI-generated summary from verified user reviews

Pros
  • Users commend Tagembed for its responsive customer support, ensuring quick assistance and a seamless integration experience.
  • Users appreciate the ease of use of Tagembed, praising its straightforward setup and seamless integration with websites.
  • Users love the setup ease of Tagembed, appreciating seamless integration and straightforward installation for their websites.
  • Users highly value the automation features of Tagembed, praising its seamless integration and effortless content updates.
  • Users commend the easy integrations of Tagembed, noting seamless setups and responsive customer support as key benefits.
Cons
  • Users find the understanding of options confusing, complicating the initial experience with Tagembed's subscription tiers.
  • Users find the complexity of package tiers confusing, making it hard to understand the options at first.
  • Users find the limited customization options frustrating, as they desire more control over their settings and features.
  • Users find Tagembed pricey and lacking flexible plan options, wishing for more affordable and customizable subscription choices.
  • Users find the billing process complicated, needing extra steps for invoicing instead of straightforward credit card transactions.

What Are Recent G2 Reviews of Tagembed?

What Are G2 Users Discussing About Tagembed?

Alchemer Reputation Management

Alchemer Reputation Management (formerly Chatmeter) is a multi-location reputation and customer experience platform that helps enterprise and multi-site brands manage reviews, analyze customer sentiment, and drive location-level improvements at scale. Built specifically for organizations operating across dozens, hundreds, or thousands of locations, it goes beyond basic review monitoring to connect feedback directly to operational action. What is Alchemer Reputation Management used for? Alchemer Reputation Management is used to monitor and respond to online reviews across platforms, analyze customer sentiment by location, standardize feedback workflows across distributed teams, and surface location-specific insights that drive measurable improvements in customer experience. Common use cases include multi-location review response programs, Voice of Customer (VoC) initiatives, franchise experience management, and brand reputation monitoring across social media and review sites. Who is Alchemer Reputation Management for? Alchemer Reputation Management is purpose-built for corporate teams and regional managers overseeing multiple physical locations — including retail chains, restaurant groups, healthcare networks, hospitality brands, financial services branches, and franchise systems. It serves CX leaders, marketing teams, and operations managers who need a single, unified view of customer sentiment across their entire location portfolio. Key capabilities: - Centralized review and feedback aggregation from Google, Yelp, social media, surveys, and other channels — unified into a single location-level dashboard - AI-powered sentiment and thematic analysis that identifies the underlying drivers of customer satisfaction and dissatisfaction beyond star ratings and scores - At-scale review response tools that enable teams to respond to customer feedback promptly and consistently across every location - Standardized workflows that give frontline operators and regional managers clear, prioritized, actionable guidance — not just data - Location-specific action prioritization that transforms unstructured feedback into ranked improvement opportunities by site - Cross-location benchmarking to identify top-performing locations, flag underperformers, and share best practices across the organization How does Alchemer Reputation Management compare to other reputation management platforms? Unlike general-purpose review management tools, Alchemer Reputation Management is built for the operational complexity of multi-location enterprises. Where platforms like Birdeye or Podium focus primarily on review generation and automation, Alchemer emphasizes turning feedback into location-level operational action — making it a strong fit for brands that need to drive consistent customer experiences across a distributed footprint, not just improve their star ratings. Bottom line: Alchemer Reputation Management helps multi-location brands close the gap between listening to customers and acting on what they say — delivering consistent, high-quality experiences at every location and protecting brand reputation at scale.

Average Rating: 4.5/5.0

Total Reviews: 119

How Do G2 Users Rate Alchemer Reputation Management?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Alchemer Reputation Management?

  • Seller: Alchemer
  • Company Website:
  • HQ Location: Louisville, CO
  • LinkedIn® Page: www.linkedin.com
    232 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: General Manager
  • Top Industries: Real Estate, Restaurants
  • Company Size: 39% Medium, 32% Large

What Do G2 Reviewers Say About Alchemer Reputation Management?

AI-generated summary from verified user reviews

Pros
  • Users praise the helpful and responsive customer support of Alchemer, enhancing their overall experience with the product.
  • Users praise the outstanding customer service provided by Chatmeter, highlighting their knowledgeable and responsive support team.
  • Users value the efficiency in managing reviews offered by Alchemer Reputation Management, simplifying their workflow significantly.
  • Users appreciate the ease of use of Alchemer Reputation Management, finding it user-friendly and intuitive for all tasks.
  • Users commend the helpfulness of Alchemer Reputation Management, citing dedicated support for problem-solving and user navigation.
Cons
  • Users are frustrated by the limited social media integration options, hindering their ability to manage comments effectively.
  • Users experience limited content and functionality with listing creation, impacting timely presence and integration with other services.
  • Users express frustration over inadequate support, highlighting unfulfilled commitments and lack of timely listings management.
  • Users are frustrated with the limited features of Alchemer, especially regarding AI responses and listing creation delays.
  • Users express frustration with poor customer support, highlighting unfulfilled commitments and lack of timely responses from Alchemer.

What Are Recent G2 Reviews of Alchemer Reputation Management?

What Are G2 Users Discussing About Alchemer Reputation Management?

Lipscore

Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations. Targeted primarily at retailers and brands, Lipscore addresses a critical need in the online retail space: the necessity for authentic customer feedback. With the platform's rapid growth, expanding from 25 clients in 2020 to over 1,000 by 2024, it has established itself as a trusted partner for numerous well-known brands, including Kappahl, The Body Shop, and Peak Performance. The platform's reach extends beyond Norway, making significant inroads into markets in Sweden, the UK, Denmark, Finland, the Netherlands, and the US, with an impressive addition of 50+ new clients each month. Key features of Lipscore include its verified-only review system, which guarantees that only genuine customers can leave feedback, thereby fostering a trustworthy environment. This feature is complemented by the platform's ability to collect high volumes of ratings efficiently, providing businesses with a comprehensive overview of customer satisfaction. Notably, Lipscore boasts the highest response rates in the industry, yielding 2-4 times more feedback than competing platforms.The platform integrates seamlessly with most e-commerce solutions, ensuring easy adoption and smooth operation. The advantages of using Lipscore extend beyond just collecting ratings and reviews. By integrating with Google, verified ratings and reviews can be displayed in Google Search and Google Shopping Ads, significantly enhancing SEO and visibility. Additionally, the platform supports multiple languages, automatically translating reviews to help global retailers establish trust in new markets. Businesses benefit from transparent pricing with no hidden costs, ensuring a cost-effective solution that provides high value regardless of size. Importantly, Lipscore allows businesses to retain full ownership of their data, giving them complete control over their reviews and insights. Overall, Lipscore stands out as a robust solution for retail and e-commerce businesses seeking to harness the power of customer feedback. By prioritizing verified reviews and high engagement rates, it empowers brands to build credibility, enhance conversion rates, and make informed business decisions, ultimately driving long-term growth in a competitive online marketplace.

Average Rating: 4.6/5.0

Total Reviews: 85

How Do G2 Users Rate Lipscore?

  • Retail: 8.0/10 (Category avg: 8.4/10)
  • E-commerce: 9.1/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 6.0/10 (Category avg: 10/10)

Who Is the Company Behind Lipscore?

  • Seller: lipscore.com
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Oslo, Norway
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Ecommerce Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 76% Small, 17% Medium

What Do G2 Reviewers Say About Lipscore?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Lipscore, enhancing their experience and optimizing feedback collection.
  • Users find Lipscore easy to use and integrate, enhancing their experience with smooth setup and customization options.
  • Users appreciate the seamless integration of Lipscore, highlighting its ease of setup and user-friendly experience.
  • Users love the easy setup of Lipscore, praising its seamless integration and intuitive interface for all users.
  • Users value the helpful and dedicated support team of Lipscore, enhancing overall user experience and integration.
Cons
  • Users find Lipscore to be expensive compared to competitors, making it challenging for small businesses to justify the cost.
  • Users feel the limited customization options hinder their ability to fully express their brand and preferences.
  • Users find the interface outdated, expressing a desire for a more modern and streamlined dashboard experience.
  • Users experience billing issues with high annual prices, lack of support, and delays in feature implementations.
  • Users find difficult navigation frustrating, especially when trying to sort reviews and locate features like the export function.

What Are Recent G2 Reviews of Lipscore?

What Are G2 Users Discussing About Lipscore?

PowerReviews

A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Reviews Collect more review content. Display for maximum impact. Inspire buyer confidence. Drive conversions and sales. Product Sampling Proven money-saving process to generate fresh ratings and reviews content fast. User-Generated Content Sharing Expand reach and acquire customers at scale with our extensive network. Analyze. Benchmark. Grow Optimize your UGC program. Understand, benchmark, and enhance product and CX. Grow your business. Store Experience Feedback Understand and optimize in-store experience, while simultaneously building loyalty and driving sales.

Average Rating: 4.4/5.0

Total Reviews: 196

How Do G2 Users Rate PowerReviews?

  • Retail: 8.6/10 (Category avg: 8.4/10)
  • E-commerce: 8.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind PowerReviews?

  • Seller: Syndigo
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Chicago, Illinois
  • LinkedIn® Page: www.linkedin.com
    1,807 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Consumer Goods
  • Company Size: 45% Medium, 41% Large

What Do G2 Reviewers Say About PowerReviews?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of PowerReviews essential for managing reviews and insights effectively for their business.
  • Users value the comprehensive capabilities of PowerReviews in gathering authentic insights and enhancing brand reputation.
  • Users value the flexible collection form of PowerReviews, allowing detailed capture of client feedback effortlessly.
  • Users value the robust reputation management features of PowerReviews, enhancing credibility and customer trust effectively.
  • Users highlight the enhanced visibility growth provided by PowerReviews, boosting their reputation and organic traffic effectively.
Cons
  • Users find PowerReviews expensive, especially when seeking additional features and facing integration challenges.
  • Users report missing features in PowerReviews, particularly with slow innovation and customization limits impacting user experience.
  • Users experience slow performance in PowerReviews, facing delays in features and email notifications that hinder usability.
  • Users express concerns about poor customer support, citing a lack of proactive assistance and useful guidance.
  • Users feel that poor integration with other tools limits PowerReviews' effectiveness and accessibility for smaller businesses.

What Are Recent G2 Reviews of PowerReviews?

What Are G2 Users Discussing About PowerReviews?

Cacao

Cacao is a Google-first review and reputation management platform built for restaurant chains, retail brands, franchises, and multi-location businesses. Cacao helps teams generate more Google reviews, manage customer feedback, respond faster with AI, and improve local visibility across Google Search and Google Maps. The platform is designed for companies operating dozens, hundreds, or 500+ locations that need one centralized system to monitor reputation, customer experience, and location performance across their entire network. With QR-code surveys, automated review requests, Google review workflows, and AI-powered feedback analysis, Cacao helps businesses capture real-time customer insights from every location and turn them into more reviews, faster responses, and better operational decisions. Unlike traditional review generation tools, Cacao connects reputation management with location-level customer experience. Corporate, regional, marketing, operations, and local teams can compare stores, monitor ratings and review trends, detect recurring issues, prioritize critical cases, and understand customer sentiment from a single dashboard. Cacao uses AI to analyze feedback, classify complaints, identify trends, detect negative reviews, and generate personalized review responses. Teams can publish responses automatically or use AI-generated replies as suggestions, helping brands respond consistently while maintaining control over tone, quality, and escalation rules. The platform also provides multi-location analytics for reviews, ratings, sentiment, feedback themes, response activity, and operational performance. This gives leadership the visibility needed to identify underperforming locations, improve customer satisfaction, and protect brand reputation at scale. For multi-location companies that rely on Google as a key customer acquisition channel, Cacao offers a focused, cost-efficient alternative to broader enterprise reputation suites. Pricing is based on locations, with no additional user-seat fees, so corporate, regional, and local teams can collaborate without adding unnecessary seat-based costs. Key features include Google review generation, review management, automated AI review responses, QR-code surveys, customer feedback analysis, sentiment analysis, complaint detection, negative review alerts, Google Business Profile workflows, multi-location reporting, role-based access, location analytics, and centralized reputation management.

Average Rating: 5.0/5.0

Total Reviews: 17

How Do G2 Users Rate Cacao?

  • Retail: 10.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Cacao?

  • Seller: Cacao
  • Year Founded: 2021
  • HQ Location: Cordoba, AR
  • LinkedIn® Page: www.linkedin.com
    106 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 65% Medium, 41% Small

What Are Recent G2 Reviews of Cacao?

Localyser

Localyser is an online reputation management & customer experience software that helps you turn online reviews into your most powerful marketing tool. We help multi-location brands such as the Tashas Group, Drive Auto Group and The Old Spaghetti Factory turn every review into an opportunity to impress. The platform has four major modules to help businesses grow their brand at every location: Reviews - Automate your review management process, then take it one step further. Start using reviews as fuel to build your brand. Messages - Reviews are just the beginning. Connect all your social media accounts into one unified inbox for all of your direct messages. Feedback - Turn feedbacks into positive reviews. Increase your online ranking by boosting your star rating, so more customers find you. Insights - See what's working and what's not, our analytics let you slice and dice the data any way you like. Have all the data at your fingertips. Get a free trial today at www.localyser.com

Average Rating: 4.8/5.0

Total Reviews: 50

How Do G2 Users Rate Localyser?

  • Retail: 8.7/10 (Category avg: 8.4/10)
  • E-commerce: 8.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 5.1/10 (Category avg: 10/10)

Who Is the Company Behind Localyser?

Who Uses This Product?

  • Top Industries: Food & Beverages, Hospitality
  • Company Size: 68% Medium, 18% Small

What Do G2 Reviewers Say About Localyser?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Localyser, simplifying management and response to customer feedback effectively.
  • Users commend Localyser's exceptional customer support, noting quick responses and helpful assistance throughout their experience.
  • Users value the efficient review management of Localyser, enhancing customer interactions and service quality drastically.
  • Users value the centralized management of Localyser, streamlining review monitoring and response across multiple platforms.
  • Users value the efficiency in managing reviews with Localyser, streamlining feedback and enhancing overall customer satisfaction.
Cons
  • Users feel that the limited customization options in Localyser restricts their ability to tailor reports effectively.
  • Users note a delay in review updates from platforms, impacting response times and overall efficiency in Localyser.
  • Users note a delay in pulling reviews from platforms, impacting response times and overall effectiveness of Localyser.
  • Users find the product expensive for smaller businesses, but acknowledge its value in saving administrative time.
  • Users face integration issues with Localyser, experiencing delays and limited options with certain review platforms.

What Are Recent G2 Reviews of Localyser?

What Are G2 Users Discussing About Localyser?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026