# Best Restaurant Business Intelligence & Analytics Software for Medium-Sized Businesses *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Products classified in the overall Restaurant Business Intelligence & Analytics category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Restaurant Business Intelligence & Analytics to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Restaurant Business Intelligence & Analytics category. In addition to qualifying for inclusion in the Restaurant Business Intelligence & Analytics Software category, to qualify for inclusion in the Medium-Sized Business Restaurant Business Intelligence & Analytics Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. ## How Many Restaurant Business Intelligence & Analytics Software Products Does G2 Track? **Total Products under this Category:** 101 ### Category Stats (May 2026) - **Average Rating**: 4.43/5 - **New Reviews This Quarter**: 20 - **Buyer Segments**: Mid-Market 57% │ Small-Business 40% │ Enterprise 3% - **Top Trending Product**: Bloom Intelligence (+0.016) *Last updated: May 19, 2026* ## How Does G2 Rank Restaurant Business Intelligence & Analytics Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 3,000+ Authentic Reviews - 101+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### 7shifts 7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1418&secure%5Bdisplayable_resource_id%5D=1689&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=438&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=38261&secure%5Bresource_id%5D=1418&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frestaurant-business-intelligence-analytics%2Fmid-market&secure%5Btoken%5D=e89e93053ef680a99f2308cb1e812c394f3041eafe45201fb21cd914c3501e02&secure%5Burl%5D=https%3A%2F%2Fwww.7shifts.com%2Fsignup%2F%3Futm_source%3DG2%26utm_campaign%3Dcompetitor-ppc%26utm_medium%3DG2&secure%5Burl_type%5D=free_trial) --- ## What Are the Top-Rated Restaurant Business Intelligence & Analytics Software Products in 2026? ### 1. [Restaurant365](https://www.g2.com/products/restaurant365/reviews) Restaurant365 is a comprehensive restaurant management solution specifically designed to enhance and simplify the operational processes of restaurants. This integrated platform addresses a wide range of needs, including financial management, accounting, inventory tracking, and labor scheduling, making it an essential tool for restaurant owners and managers. By consolidating these critical functions into a single system, Restaurant365 enables users to manage their business more effectively and efficiently. Restaurant365 provides solutions for restaurant owners, operators, and finance professionals who seek to optimize their operations and improve profitability. Whether managing a single-location eatery or overseeing a multi-unit restaurant group, users can benefit from the platform's ability to provide real-time insights and analytics. This data-driven approach allows decision-makers to identify trends, monitor performance, and make informed choices that can lead to cost reductions and enhanced operational efficiency. Key features of Restaurant365 include robust financial management tools that facilitate accurate accounting and reporting, as well as inventory management capabilities that help track stock levels and reduce waste. The labor scheduling functionality allows managers to efficiently allocate staff resources, ensuring that labor costs are kept in check while maintaining high service standards. Additionally, the platform's user-friendly interface and customizable dashboards make it easy for users to access the information they need at a glance. One of the standout benefits of Restaurant365 is its ability to integrate various aspects of restaurant management into a single platform, reducing the need for multiple software solutions. This integration not only streamlines operations but also minimizes the risk of errors that can occur when transferring data between different systems. By providing a holistic view of restaurant performance, Restaurant365 empowers users to make strategic decisions that drive growth and profitability. Overall, Restaurant365 serves as a vital resource for those in the restaurant industry, offering a suite of tools designed to meet the unique challenges faced by this sector. With its focus on real-time data and operational efficiency, Restaurant365 stands out as a valuable partner for restaurant operators looking to enhance their business performance and achieve long-term success. **Average Rating:** 4.6/5.0 **Total Reviews:** 316 **How Do G2 Users Rate Restaurant365?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10) - **Reports & Analytics:** 8.4/10 (Category avg: 8.7/10) - **Predictive Analytics:** 8.0/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Restaurant365?** - **Seller:** [Restaurant365](https://www.g2.com/sellers/restaurant365) - **Company Website:** https://www.restaurant365.com - **Year Founded:** 2011 - **HQ Location:** Irvine, CA - **Twitter:** @Restaurant_365 (1,825 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2366033/ (3,963 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, Financial Controller - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 72% Mid-Market, 14% Small-Business #### What Are Restaurant365's Pros and Cons? **Pros:** - Ease of Use (36 reviews) - Features (24 reviews) - Restaurant Management (14 reviews) - Inventory Management (13 reviews) - Integrations (12 reviews) **Cons:** - Missing Features (10 reviews) - Training Difficulty (10 reviews) - Complex Setup (8 reviews) - Inadequate Reporting (8 reviews) - Poor Usability (8 reviews) ### 2. [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, making it one of the most widely adopted POS platforms in the F&B industry. **Average Rating:** 4.7/5.0 **Total Reviews:** 282 **How Do G2 Users Rate Petpooja POSS?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) - **Reports & Analytics:** 9.2/10 (Category avg: 8.7/10) - **Predictive Analytics:** 8.1/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Petpooja POSS?** - **Seller:** [Petpooja](https://www.g2.com/sellers/petpooja) - **Company Website:** https://www.petpooja.com/ - **Year Founded:** 2011 - **HQ Location:** Ahmedabad, Gujarat - **Twitter:** @Petpooja_POS (389 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/petpooja-prayosha-food-service-pvt-ltd- (1,606 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 42% Small-Business, 37% Mid-Market #### What Are Petpooja POSS's Pros and Cons? **Pros:** - Customer Support (49 reviews) - Ease of Use (46 reviews) - Inventory Management (37 reviews) - Billing (29 reviews) - Features (29 reviews) **Cons:** - Inventory Management (14 reviews) - Slow Performance (14 reviews) - Delayed Updates (6 reviews) - Training Difficulty (6 reviews) - Connectivity Issues (4 reviews) ### 3. [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) Restroworks is a cloud-based enterprise restaurant management platform trusted by 25,000+ restaurants across global markets. Purpose-built for multi-format restaurant operations—including QSR, fine dining, casual dining, and cafés—the platform delivers a comprehensive technology stack covering POS, Inventory Management, Kitchen Automation, Self-Ordering Kiosks, and analytics. With a fully integrated system that unifies front-of-house and back-of-house operations. With a strong presence across the US, the Middle East, Southeast Asia, the UK, and other global markets, Restroworks enables enterprise restaurant brands to scale efficiently, maintain operational consistency, and make data-driven decisions. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,255 **How Do G2 Users Rate Restroworks Restaurant POS?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **Reports & Analytics:** 9.6/10 (Category avg: 8.7/10) - **Predictive Analytics:** 9.7/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Restroworks Restaurant POS?** - **Seller:** [Restroworks](https://www.g2.com/sellers/restroworks) - **Year Founded:** 2012 - **HQ Location:** San Francisco, US - **Twitter:** @Restroworks (736 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2350408/ (177 employees on LinkedIn®) - **Ownership:** Private **Who Uses This Product?** - **Who Uses This:** Manager, Restaurant Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 50% Small-Business, 49% Mid-Market #### What Are Restroworks Restaurant POS's Pros and Cons? **Pros:** - Ease of Use (169 reviews) - Customer Support (117 reviews) - Reporting (104 reviews) - Billing (92 reviews) - Features (77 reviews) **Cons:** - Poor Customer Support (23 reviews) - Poor Support Access (20 reviews) - Poor Support Service (17 reviews) - Connection Issues (16 reviews) - Connectivity Issues (16 reviews) ### 4. [MarginEdge](https://www.g2.com/products/marginedge/reviews) MarginEdge is a restaurant management software that uses the power of both POS and invoice data to show you your food and labor costs in real-time - enabling you to make impactful decisions in the moment. MarginEdge radically streamlines key activities like invoice entry and approval, inventory, ordering, recipe costing and bill payment, while providing powerful tools to run your BOH like live budget and cost-tracking, recipe analysis and sales reporting. Made for both the operator and their bookkeeper, MarginEdge currently integrates with 50+ POS systems and 15 accounting systems. As a team built by former (and current!) restaurant operators, part of our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team came from, but also because we believe it is just the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data. We are die-hard restaurant fans, and do whatever we can to lend a helping hand whenever it’s needed. Our solutions were built for the purpose of making operators’ lives easier, so as we grow, we will continue on that path bringing data and best practices to our clients and industry at large. **Average Rating:** 4.6/5.0 **Total Reviews:** 29 **How Do G2 Users Rate MarginEdge?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **Reports & Analytics:** 8.9/10 (Category avg: 8.7/10) - **Predictive Analytics:** 7.3/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind MarginEdge?** - **Seller:** [MarginEdge](https://www.g2.com/sellers/marginedge) - **Company Website:** https://www.marginedge.com - **Year Founded:** 2015 - **HQ Location:** Arlington, VA - **Twitter:** @marginedge (192 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/marginedge/ (1,092 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Hospitality - **Company Size:** 65% Mid-Market, 35% Small-Business #### What Are MarginEdge's Pros and Cons? **Pros:** - Cost Savings (4 reviews) - Ease of Use (4 reviews) - Management Ease (4 reviews) - Time Saving (4 reviews) - Accuracy Reporting (3 reviews) **Cons:** - Learning Curve (2 reviews) - Learning Difficulty (1 reviews) - Setup Difficulty (1 reviews) - Training Difficulty (1 reviews) ### 5. [Nory](https://www.g2.com/products/nory-nory/reviews) Nory is an agentic AI restaurant operating system, built for multi-unit operators who want full control of their prime cost (labour and COGs) from a single platform. Nory consolidates demand forecasting, labour, and inventory management in one place. On top of that, we've built a crew of AI assistants that work 24/7 to make sure each of your restaurant locations is running as profitably as it can. The assistants work autonomously to predict demand, build staffing plans, manage supplier ordering, and keep P&L performance on track. Each one is customised to how each restaurant actually operates: your nuances, your budgets, your targets. One agentic AI system. Your entire operation. Full Prime Cost Management One platform that connects demand forecasting, labour, inventory, and payroll. Full prime cost visibility — not just half. Sales, COGs, and labour consolidated in one place, so you can see the full P&L picture and deploy AI assistants to manage operations and control costs across every site. The Crew of AI Assistants • The Forecasting Assistant predicts revenue, guest count, and item-level sales for every 15 minutes throughout the day, at every location, with ~97% accuracy. It's a fully bespoke, dynamic prediction that updates as new data comes in — not a static weekly average. • The Scheduling Assistant turns that forecast into demand-matched rotas in under 5 seconds, within your budget, rules, and local working laws. Customers typically see a 5-11% reduction in labour cost. • The Ordering Assistant translates demand into dynamic par levels, autonomously creates purchase orders, and communicates directly with suppliers. Customers report ~50% less food waste and hundreds of hours saved per team. Consistency and Control at Every Site Each assistant is tuned to the nuances of how each restaurant operates. Your rules, your targets, your way of running the business — codified and applied automatically across every location. The decision quality of your best site, scaled to every site. Assistant mode and Agent mode You decide how much autonomy you're comfortable with. In Assistant mode, the AI does the work - builds schedules, drafts purchase orders, surfaces insights and your team reviews and approves before anything goes live. In Agent mode, the AI acts on its own, within the rules you've set. Same logic, same guardrails, just no manual step in between. AI-native, from day one Nory was built on AI from day one, not bolted on. Our AI isn't a chatbot layered over a legacy product - it's a crew of AI workers running the operational backbone of your business. One agentic AI system. Your entire operation. Learn more at nory.ai. **Average Rating:** 4.7/5.0 **Total Reviews:** 50 **How Do G2 Users Rate Nory?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **Reports & Analytics:** 9.0/10 (Category avg: 8.7/10) - **Predictive Analytics:** 9.4/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Nory?** - **Seller:** [Nory](https://www.g2.com/sellers/nory-66535aaf-6d01-4729-89d0-a351cdf2604a) - **Company Website:** https://nory.ai - **Year Founded:** 2021 - **HQ Location:** London - **LinkedIn® Page:** https://www.linkedin.com/company/asknory/ (92 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospitality, Restaurants - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are Nory's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Efficiency (8 reviews) - Time-saving (7 reviews) - Time Saving (7 reviews) - Data Management (6 reviews) **Cons:** - Poor Usability (4 reviews) - Inconsistent Data Management (3 reviews) - Inventory Management (2 reviews) - Lacking Features (2 reviews) - Limited Features (2 reviews) ### 6. [Supy](https://www.g2.com/products/supy/reviews) Supy is the leading AI powered inventory management, procurement, and business intelligence software for multi-branch restaurants. Built in Dubai and operating in 30+ countries, Supy helps restaurant groups protect their margins with real-time insights that reduce food costs, improve decision-making and drive increased profits. **Average Rating:** 4.9/5.0 **Total Reviews:** 77 **How Do G2 Users Rate Supy?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.8/10) - **Reports & Analytics:** 9.9/10 (Category avg: 8.7/10) - **Predictive Analytics:** 9.3/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 4.9/10 (Category avg: 10/10) **Who Is the Company Behind Supy?** - **Seller:** [Supy](https://www.g2.com/sellers/supy) - **Year Founded:** 2021 - **HQ Location:** Dubai - **Twitter:** @SupyKSA (500 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/supy1 (105 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Operations Manager, Branch Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 73% Mid-Market, 26% Small-Business #### What Are Supy's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Inventory Management (8 reviews) - Customer Support (7 reviews) - Features (5 reviews) - Implementation Ease (4 reviews) **Cons:** - Data Inaccuracy (1 reviews) - Missing Features (1 reviews) ### 7. [Bikky](https://www.g2.com/products/bikky/reviews) Bikky is the first Customer Data Platform (CDP) built exclusively for large, multi-unit restaurant brands. ‍By integrating with point-of-sale systems, online ordering providers, payment processors, and loyalty programs, Bikky is the only CDP able to build comprehensive datasets about everything from the performance of menus to the frequency and lifetime value of guests. With the platform, everyone from the C-Suite to the marketing team is empowered to make better decisions about the business and measure if those decisions are contributing positively to the bottom line. ‍Bikky was founded on the belief that restaurants deserve the same access to data as the largest, most sophisticated businesses in the world, and is proud to serve thousands of restaurant locations across the U.S., including major brands like Bojangles, MOD Pizza, Dave’s Hot Chicken, and Long John Silver’s. ‍Bikky is based in New York City and has raised nearly $15 million in funding to date. **Average Rating:** 4.9/5.0 **Total Reviews:** 23 **How Do G2 Users Rate Bikky?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **Reports & Analytics:** 9.7/10 (Category avg: 8.7/10) - **Predictive Analytics:** 8.2/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 6.1/10 (Category avg: 10/10) **Who Is the Company Behind Bikky?** - **Seller:** [Bikky](https://www.g2.com/sellers/bikky) - **HQ Location:** New York, NY - **Twitter:** @BikkyHQ (131 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bikky-inc (51 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants - **Company Size:** 65% Mid-Market, 26% Small-Business #### What Are Bikky's Pros and Cons? **Pros:** - Data Segmentation (4 reviews) - Customer Engagement (3 reviews) - Customer Support (3 reviews) - Ease of Use (3 reviews) - Analytics Expertise (2 reviews) **Cons:** - Filtering Issues (1 reviews) - Learning Curve (1 reviews) ### 8. [Ottimate](https://www.g2.com/products/ottimate/reviews) Ottimate is an AI-powered Accounts Payable automation platform that empowers finance teams to reduce costs, prevent overpayments, detect fraud, and enforce policy compliance across the entire invoice-to-payment lifecycle. Ottimate delivers unprecedented, powerful automation that encompasses smart invoice capture, precise GL coding, purchase order fulfillment verification (2- or 3-way matching), complex approval workflows, flexible vendor payment, detailed reports and real-time dashboards, secure digital storage, control over employee spending, connectivity with your accounting software, and deep data analysis. Our AI copilot goes beyond traditional automation by applying human-like intelligence that is driven by state-of-the-art Deep Learning AI and has been refined by more than a decade of real-world use. Innovative finance teams use Ottimate to uncover unexpected opportunities throughout the AP lifecycle to improve efficiency, better manage cash flow, and strengthen profitability. **Average Rating:** 4.6/5.0 **Total Reviews:** 170 **How Do G2 Users Rate Ottimate?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Reports & Analytics:** 8.5/10 (Category avg: 8.7/10) - **Predictive Analytics:** 7.8/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Ottimate?** - **Seller:** [Plate IQ](https://www.g2.com/sellers/plate-iq) - **Company Website:** https://www.ottimate.com/ - **Year Founded:** 2014 - **HQ Location:** San Francisco, US - **Twitter:** @ottimate_ap (608 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ottimate/ (267 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, Accountant - **Top Industries:** Hospitality, Restaurants - **Company Size:** 58% Mid-Market, 31% Small-Business #### What Are Ottimate's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Invoicing Automation (13 reviews) - Time Saving (12 reviews) - Automation (11 reviews) - Billing (11 reviews) **Cons:** - Inefficient Invoicing (5 reviews) - Export Issues (4 reviews) - Integration Issues (4 reviews) - Slow Performance (4 reviews) - Accuracy Issues (3 reviews) ### 9. [MarketMan](https://www.g2.com/products/marketman/reviews) MarketMan is a cloud-based inventory and supply management system designed specifically for restaurants and supply chains. The software comes with a full suite of features and tools designed to streamline and simplify essential inventory and supply management operations including budgeting, purchasing, order optimization, food costing, order handling, branding and catalog, supplier management, and more. MarketMan offers unparalleled versatility by enabling you to stay in control over your restaurant's inventory and other processes using your mobile phone, tablet, or PC. You can place orders for supplies using your smartphone app without worrying about miscalculations and unseen errors. MarketMan helps you boost your restaurant profitability as you can monitor changes in prices, track errors and shorts as well as food costs among others. MarketMan keeps your restaurant supply operations under control. You can easily delegate the right tasks to the right employees and supervise their work at any moment in time. The system sends alerts per email and phone in real-time and sends notifications based on POS sales depleting inventory levels. **Average Rating:** 4.3/5.0 **Total Reviews:** 52 **How Do G2 Users Rate MarketMan?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10) - **Reports & Analytics:** 8.8/10 (Category avg: 8.7/10) - **Predictive Analytics:** 8.5/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind MarketMan?** - **Seller:** [MarketMan](https://www.g2.com/sellers/marketman) - **Year Founded:** 2013 - **HQ Location:** New York, US - **Twitter:** @MarketManHQ (252 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/marketman/ (98 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Food & Beverages, Hospitality - **Company Size:** 54% Small-Business, 42% Mid-Market #### What Are MarketMan's Pros and Cons? **Pros:** - Data Management (1 reviews) - Detailed Reporting (1 reviews) - Features (1 reviews) - Invoicing Automation (1 reviews) - Reporting (1 reviews) **Cons:** - Data Inaccuracy (1 reviews) - Expensive (1 reviews) - Integration Issues (1 reviews) - Poor Customer Support (1 reviews) - Poor Support Service (1 reviews) ### 10. [Crunchtime Ops Execution](https://www.g2.com/products/crunchtime-ops-execution/reviews) Zenput by Crunchtime is operations execution software that helps multi-unit restaurant and convenience store operators drive consistent operations and fuel growth. Top operators like Chipotle, Sweetgreen, and Gong cha use Zenput to make sure stores are guest-ready every shift, know what's happening in stores, and execute on corporate strategy in every location. **Average Rating:** 4.6/5.0 **Total Reviews:** 138 **How Do G2 Users Rate Crunchtime Ops Execution?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Reports & Analytics:** 7.4/10 (Category avg: 8.7/10) - **Predictive Analytics:** 5.6/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Crunchtime Ops Execution?** - **Seller:** [Crunchtime](https://www.g2.com/sellers/crunchtime) - **Company Website:** https://www.crunchtime.com - **Year Founded:** 1995 - **HQ Location:** Boston, MA - **Twitter:** @GetCrunchTime (1,122 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/48639/ (476 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 56% Mid-Market, 34% Enterprise #### What Are Crunchtime Ops Execution's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Data Management (3 reviews) - Efficiency (3 reviews) - Efficiency Improvement (3 reviews) - Customer Satisfaction (2 reviews) **Cons:** - Long Delays (2 reviews) - Poor Support Access (2 reviews) - Poor Support Service (2 reviews) - Software Bugs (2 reviews) - Configuration Challenges (1 reviews) ### 11. [Apicbase](https://www.g2.com/products/https-get-apicbase-com/reviews) Centralise recipes, inventory, purchasing, and menu planning to improve efficiency, cut costs, and gain total control across all your locations. Bring the key aspects of your back-of-house operations together in one place. Get actionable insights to boost profitability, drive efficiency, and lighten the workload for your employees. Apicbase is an end-to-end F&B Management Platform for: ✔️ Multi-site restaurants ✔️ Hotel chain restaurants ✔️ Large-scale catering businesses ✔️ Ghost kitchen & virtual brand networks The system supports all back-of-house processes: ✔️ Menu Engineering ✔️ Inventory management ✔️ Procurement ✔️ Production planning ✔️ Menu planning ✔️ HACCP & tasks planning ✔️ Sales analytics ✔️ AI Forecasting ✔️ Carbon Tracking Robust API's allow for efficient data transfers between ERP, EPOS, vendor tech, accounting and personnel planning. Apicbase sits at the core of tech ecosystems in the food & beverage and foodservice industry. It is Europe's leading F&B management platform. **Average Rating:** 4.5/5.0 **Total Reviews:** 59 **How Do G2 Users Rate Apicbase?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10) - **Reports & Analytics:** 8.5/10 (Category avg: 8.7/10) - **Predictive Analytics:** 7.8/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Apicbase?** - **Seller:** [APICBASE NV](https://www.g2.com/sellers/apicbase-nv) - **Year Founded:** 2017 - **HQ Location:** Antwerp - **Twitter:** @apicbase (687 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/apicbase/ (49 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospitality, Food Production - **Company Size:** 60% Small-Business, 32% Mid-Market #### What Are Apicbase's Pros and Cons? **Pros:** - Control Customization (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) - Easy Integrations (1 reviews) - Features (1 reviews) **Cons:** - Complex Interface (1 reviews) - Complexity (1 reviews) - Training Difficulty (1 reviews) ### 12. [UrbanPiper](https://www.g2.com/products/urbanpiper/reviews) We believe that selling online is imperative for restaurants and food chains in the 21st century. However, building an effective online presence by developing apps and websites in-house can be an expensive and time-consuming effort. At UrbanPiper, we have built a suite of products, which makes the whole experience of selling online quick and simple. UrbanPiper offers a comprehensive suite of products, which include white-labelled and customizable websites and apps, a feature-rich CMS + CRM dashboard to manage and analyze your online presence, customer segmentation and campaigning tool to make it easier for you to keep your customers engaged, and to top it all - a devoted support team to make your online experience a breeze. The platform offers you everything that you need to grow your online business in an efficient manner. As a cloud-based solution, our clients do not have to pay anything extra for the latest updates, features and bug fixes. For a low monthly subscription fee, we ensure that all their technology concerns are taken care of – so that, they can focus single-mindedly on their business. **Average Rating:** 4.6/5.0 **Total Reviews:** 55 **How Do G2 Users Rate UrbanPiper?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10) - **Reports & Analytics:** 7.8/10 (Category avg: 8.7/10) - **Predictive Analytics:** 6.5/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 6.1/10 (Category avg: 10/10) **Who Is the Company Behind UrbanPiper?** - **Seller:** [UrbanPiper](https://www.g2.com/sellers/urbanpiper) - **Year Founded:** 2016 - **HQ Location:** Bengaluru, Karnataka - **Twitter:** @urbanpiper (250 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/urbanpiper/ (215 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 51% Small-Business, 39% Mid-Market ### 13. [Craftable](https://www.g2.com/products/craftable/reviews) Craftable is the leading back-office platform designed for hospitality. Trusted by thousands of operators, Craftable connects purchasing, inventory, accounting, and analytics into a single, integrated system that powers smarter decisions and healthier margins. With solutions purpose-built for restaurants, hotels, and multi-unit operations, Craftable helps teams turn stressful operations into smooth experiences — so they can focus on what they do best: creating memorable moments that bring guests back again and again. **Average Rating:** 4.4/5.0 **Total Reviews:** 81 **How Do G2 Users Rate Craftable?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10) - **Reports & Analytics:** 8.5/10 (Category avg: 8.7/10) - **Predictive Analytics:** 7.7/10 (Category avg: 8.0/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Craftable?** - **Seller:** [Craftable](https://www.g2.com/sellers/craftable) - **Company Website:** https://craftable.com - **Year Founded:** 2015 - **HQ Location:** Farmers Branch, US - **LinkedIn® Page:** https://www.linkedin.com/company/getcraftable/ (105 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 59% Small-Business, 37% Mid-Market ## What Is Restaurant Business Intelligence & Analytics Software? [Restaurant Software](https://www.g2.com/categories/restaurant) ## What Software Categories Are Similar to Restaurant Business Intelligence & Analytics Software? - [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) - [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management) - [Cloud Kitchen Management Software](https://www.g2.com/categories/cloud-kitchen-management) --- ## How Do You Choose the Right Restaurant Business Intelligence & Analytics Software? ### What You Should Know About Restaurant Business Intelligence & Analytics Software ### What is Restaurant Business Intelligence & Analytics Software? Restaurant business intelligence & analytics software give restaurant owners more insight into their business performance. Restaurant business intelligence software allows businesses to collect and measure data from multiple sources, such as [restaurant POS systems](https://www.g2.com/categories/restaurant-pos), [restaurant management software](https://www.g2.com/categories/restaurant-management), [restaurant inventory management software](https://www.g2.com/categories/restaurant-inventory-management), etc. Still, it also creates data-driven models that can learn independently.  This industry uses data analytics software to provide industry-specific business intelligence for restaurants, such as menu analysis and food costs. It arms owners with real-time predictive analytics that help streamline operations, increase profits, and deliver exceptional marketing campaigns. The software also analyzes labor costs, helps to drill down food costs, and enhances the customer experience. #### What Types of Restaurant Business Intelligence & Analytics Software Exist? There are mainly two types of restaurant business intelligence & analytics software currently in use; traditional analytical platforms and cloud-based business intelligence and analytics systems. While most of the restaurant business operations were earlier performed by conventional business sales data systems, there is a shift with businesses moving towards cloud-based systems. Some solutions are available as mobile apps, allowing free-flowing accessibility to navigate the restaurant floor. **On-premises platforms** On-premises analytical platforms are traditionally embedded in the restaurant management system. Often this software must be updated manually, and most data storage occurs inside the premises. Owners and managers may choose an on-premises product to promote user adaptation by placing the analytics inside regularly used software. **Cloud-based systems** Cloud-based restaurant analytics solutions are all-in-one business intelligence systems that allow owners to make informed decisions. Cloud-based functionality allows a convenient and efficient communication path by housing all the business data in one place, making it accessible for future reference. Cloud-based software is straightforward to implement via portable tablets and touchscreen stations, easing the learning curve and implementation process for restaurant managers. ### What are the Common Features of Restaurant Business Intelligence & Analytics Software? The following are some core features within restaurant business intelligence & analytics software that can help users provide robust reporting, save hours, and make daily profit-driven decisions. **Reporting and analytics:** Restaurant business intelligence & analytics software takes data and then visualizes and analyzes it. This collection of data creates a clear picture of its operations. With this data and analysis, restaurant owners and managers can decide where they are performing well and where to improve. While data analytics solutions will provide more robust information, the essential tools within restaurant management systems are often enough for busy restaurateurs without a background in data science. **Loyalty programs:** The hospitality industry depends on successful marketing, where presentation and guest experience are vital. Loyalty programs are an easy way to help ensure repeat business. Using restaurant analytics tools with a built-in loyalty program, users can create gift cards, punch cards, or any other loyalty programs quickly and efficiently to ensure customers keep returning and spending more. **Menu analysis:** Restaurant business intelligence & analytics solutions provide menu creation features to help users customize their menu items via banners, images, etc. This can help businesses become more discoverable to customers and differentiate from competitors. ### What are the Benefits of Restaurant Business Intelligence & Analytics Software? These restaurant business intelligence & analytics tools help provide visibility into a company’s data. Employees can make informed decisions and positively impact the company by visualizing and understanding business data. With the amount of data accessible to businesses today, it is a near necessity that they implement some restaurant business intelligence software to better understand and act on that data. **Deliver personalized dining experiences:** With the help of consumer behavior data, restaurant intelligence platforms enable owners to create unique experiences tailored to individual customers. Managers have the opportunity to personalize every step of the consumer journey. **Make data-driven decisions:** The restaurant can optimize and achieve its fullest potential by using data to drive every business decision. The business should leverage analytics and business intelligence tools to understand all market aspects, including inventory management, employee management, and sales data for performance analysis. These business aspects and decisions should be vetted using configurable restaurant data and business intelligence. **Measure company performance:** Restaurant owners adopt business intelligence tools for tracking and measuring company goals. Data visualization tools are often used to track company key performance indicators in real time. Business intelligence platforms and restaurant data analytics software can be used to determine why the establishment is either exceeding or falling short of important company metrics. Adjustments and pivots can be made quickly and easily by developing a keen understanding of why the business is performing the way it is. ### Who Uses Restaurant Business Intelligence & Analytics Software? Depending on the goals and size of the restaurant, some software is built specifically for a single location. In contrast, others are specifically created for large businesses handling multiple locations or chains. Analysts or managers from different restaurant groups and properties use this software to perform routine analytical tasks. Here’s a list of a few personnel who often use this software. **Restaurant owners:** Restaurant owners use business intelligence software to track and measure key performance indicators (KPIs), such as sales, and inventory counts, on a monthly, quarterly, or yearly basis. **Restaurant managers:** Restaurant managers serve as an analyst through the usage of business intelligence & analytics. These managers implement data mining to draw actionable insights using various algorithms and modeling techniques such as big data, descriptive analytics, diagnostic analytics, predictive analytics, and prescriptive analytics. **Brand or marketing managers:** Brand or marketing managers use restaurant intelligence platforms to monitor brand performance through sales data. It helps track consumer behavior and trends, which allows them to strategize marketing campaigns and loyalty programs. #### Software Related to Restaurant Business Intelligence & Analytics Software Related solutions that can be used together with restaurant business intelligence & analytics software include: [Restaurant reservations software](https://www.g2.com/categories/restaurant-reservations) **:** This software is designed to accept and manage reservations. Customers can make a reservation for a specific time on a restaurant's website or a dedicated reservations site. While restaurant management software may also be able to do this, it may not necessarily integrate with the larger aggregate areas. [Restaurant management software](https://www.g2.com/categories/restaurant-management) **:** This software can create reports and analytics by gathering a large amount of data from all restaurant operations. Still, they may not be as robust as those created by a dedicated business intelligence and analytics tool. [Analytics platforms](https://www.g2.com/categories/analytics-platforms) **:** Analytics platforms provide a toolset for businesses to absorb, organize, discover, and analyze data to reveal actionable insights that can help improve decision making and inform business strategy. Business and data analysts can use this tool to prepare, model, and transform data to better understand the company's day-to-day performance.  ### Challenges with Restaurant Business Intelligence & Analytics Software Restaurant business intelligence & analytics software solutions can come with their own set of challenges.  **System upgrades:** Restaurant business intelligence & analytics software might require frequent updates. Transitioning to new versions from an old version not only demands time and expertise but also creates confusion in the mind of the users. Users might receive system updates during hours of operation, which could slow down data configuration and automation processes. While these updates are necessary for smooth functioning, one needs to schedule these updates during a time that wouldn't interfere with the restaurant hours. **Integrations:** If the business intelligence tool fully integrates with existing software, a complete view of a restaurant's operational performance becomes more accessible. Similarly, if an integration experiences a communication error or other issue during a data query, it causes an incorrect or incomplete reading. Users should make a point to monitor these connections and any potential performance issues throughout their software stack to ensure that correct, complete, and up-to-date information is being processed and displayed on dashboards. ### How to Buy Restaurant Business Intelligence & Analytics Software #### Requirements Gathering (RFI/RFP) for Restaurant Business Intelligence & Analytics Software When searching for the right restaurant business intelligence & analytics software, creating a long list based on products that contain some of the most necessary features for a functioning inventory management system is essential. After segmenting the available pool based on crucial elements, one can sort based on nice-to-haves, bells and whistles, and industry-specific software requirements. #### Compare Restaurant Business Intelligence & Analytics Software Products **Create a long list** After the buyer has determined that their restaurant would benefit from analytics services, the next action item would be to develop a long list of the best available options. Long lists help customers focus on gathering software that best fits their broadest needs. For example, some restaurant delivery software is better suited for small or non-franchised businesses. A restaurant business intelligence & analytics software that doesn't support analytics and reports for a medium or large-sized business doesn't qualify for the long list because it needs this vital functionality. **Create a short list** A short list narrows the long list of buyers and helps make constructive decisions on which software to opt for. Short lists are more specific to the exact need of the buyer, mapped with the features offered by the product, and generally whittle down the long list based on the budget. **Conduct demos** Buyers must schedule calls with the vendors on the short list to ensure their product is the right fit. The most foolproof way to make the right decision is to actually test out the software. It is important to ask vendors how their product addresses the restaurant’s most pressing needs. #### Selection of Restaurant Business Intelligence & Analytics Software **Choose a selection team** Selecting the right team to help decide which software to implement is a critical part of the process. Purchasing this software for one’s business will affect internal processes and performance management. Not only will this team be tasked with identifying pain points, but they will also play a large part in the implementation of software. For larger restaurants that are part of chains, the executive team should be involved in the decision-making process. **Negotiation** Negotiating the software depends on the vendors' listed price, which can be used as a starting-off point to arrive at a final price. It generally happens between two selected vendors, out of which one wins the deal. Final negotiation must be done by considering attributes like the quality of service and support, add-ons offered, and price ranges that suit the package. **Final decision** The final decision should be based on all the information gathered, features offered, and a price agreed upon by both parties involved in the purchasing process of the product. The restaurant owner or senior management should select the software after carefully reviewing all the information provided by the vendor team. Businesses should keep in mind to choose the solution that meets most of, if not all, their requirements.