User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Ottimate is a software that streamlines the process of invoice management, approval, and payment, with features such as automated alerts for potential duplicate invoices, line-item OCR, and 3-way match.
- Users like the ease of use, the ability to quickly adjust routing, view payments without contacting accounting, and the time-saving aspect of the software, as well as its user-friendly interface and the ability to consolidate all invoices into one location.
- Reviewers noted issues such as the input sometimes separating things it wasn't meant to, noticeable delay between uploading an invoice and having it available in the invoices window, brittle item/vendor mapping, clunky credits/returns and RMA workflow, thin analytics, limited multi-entity features, light API/webhooks, and occasional sync issues with accounting software.
