Top Free Queue Management Software

How Many Queue Management Software Products Does G2 Track?

Total Products under this Category: 120

Category Stats (Oct 2026)

  • Average Rating: 4.61/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: WaitWell (+0.02%) - Among all products in this category, WaitWell recorded the largest rating increase compared to last month

Last updated: October 25, 2026

How Does G2 Rank Queue Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,100+ Authentic Reviews
  • 120+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Queue Management Software

G2 Grid® for Queue Management Software plotting products by satisfaction and market presence

Highlighted products: Waitwhile, Wavetec, Qminder, WaitWell, NetFUNNEL, Qmatic, Customer Experience Solutions, and Engageware.

Underlying data: [Grid® JSON](https://www.g2.com/categories/queue-management/grids.json?focus%5B%5D=waitwhile&focus%5B%5D=wavetec&focus%5B%5D=qminder&focus%5B%5D=waitwell&focus%5B%5D=netfunnel&focus%5B%5D=qmatic&focus%5B%5D=acf-technologies-customer-experience-solutions&focus%5B%5D=engageware)

Waitwhile

Waitwhile is a user-friendly queue management and appointment scheduling solution designed to help businesses optimize their operations and enhance customer experiences. By offering virtual waitlists and seamless appointment scheduling, Waitwhile enables organizations to manage customer flow efficiently, ensuring that both walk-ins and scheduled appointments are handled with ease. This platform is particularly beneficial for businesses that rely on in-person interactions, such as retail stores, restaurants, and service providers. The target audience for Waitwhile includes businesses of all sizes that seek to improve customer engagement and streamline their operational processes. From large retailers like Best Buy and Louis Vuitton to boutique service providers, Waitwhile caters to a diverse range of industries. The platform is particularly useful in scenarios where customer wait times can lead to frustration or lost sales opportunities. By implementing Waitwhile, businesses can create a more organized and pleasant experience for their customers, ultimately driving higher conversion rates and customer satisfaction. Key features of Waitwhile include integrated waitlists and appointment bookings, which allow businesses to manage all customer interactions in one centralized location. This feature not only increases operational efficiency but also enhances the employee experience by reducing the chaos often associated with managing customer flow. Additionally, the platform offers unrivaled customization options, enabling businesses to tailor the customer journey to their specific needs. This flexibility minimizes drop-offs and maximizes upsell opportunities, allowing businesses to capitalize on every customer interaction. Moreover, Waitwhile's best-in-class API and integrations facilitate seamless connectivity with existing technology stacks, ensuring that businesses can automate their workflows without disrupting their current systems. The platform's user-friendly interface is designed for ease of use, allowing administrators to configure settings quickly, employees to get started with minimal training, and customers to navigate the system effortlessly. This focus on user experience sets Waitwhile apart from other queue management solutions, making it a preferred choice for organizations looking to enhance their service delivery. In summary, Waitwhile stands out as a comprehensive queue management and appointment scheduling platform that not only improves operational efficiency but also enriches the customer experience. By leveraging its advanced features and capabilities, businesses can transform how they manage customer interactions, ultimately leading to increased satisfaction and loyalty.

Average Rating: 4.8/5.0

Total Reviews: 327

How Do G2 Users Rate Waitwhile?

  • Location-based Peformance Reports: 8.9/10 (Category avg: 8.7/10)
  • Ease of Use: 9.6/10 (Category avg: 9.3/10)
  • Clerk Performance Reports: 8.9/10 (Category avg: 8.8/10)
  • Digital Signage: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Waitwhile?

  • Seller: Waitwhile, Inc
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Francisco, California
  • Twitter: @waitwhile
    183 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    53 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Associate, Cafe Ambassador
  • Top Industries: Retail, Consumer Services
  • Company Size: 46% Small, 31% Medium

What Do G2 Reviewers Say About Waitwhile?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Waitwhile, finding it efficient and visually pleasing for managing appointments.
  • Users find Waitwhile easy to use and navigate, enhancing their experience with smooth functionality and quick access to information.
  • Users praise the easy setup of Waitwhile, facilitating quick appointment creation and seamless management.
  • Users value the time efficiency of Waitwhile, praising its user-friendly design and streamlined task management.
  • Users appreciate the seamless appointment management of Waitwhile, enhancing communication and improving customer experiences significantly.
Cons
  • Users find the client experience confusing for the elderly due to unclear waitlist options and privacy concerns.
  • Users desire missing features like granular permissions and SMS alerts for a more comprehensive Waitwhile experience.
  • Users often face messaging issues with Waitwhile, impacting communication and the reliability of appointment updates.
  • Users find inefficient processes with Waitwhile, struggling with queue management and software integration issues.
  • Users report a notable learning curve for new users, especially when it comes to customization and settings.

What Are Recent G2 Reviews of Waitwhile?

What Are G2 Users Discussing About Waitwhile?

Wavetec

Wavetec is a global customer experience technology company that designs, builds and deploys queue management, self-service and digital signage solutions for banks, healthcare providers, government agencies, telecom operators and retailers. Since 1986, Wavetec has delivered more than 30,000 systems in over 80 countries, serving more than 160 enterprise clients and 500+ public sector and SME organizations. Wavetec owns the full stack, from in-house hardware and software to deployment and local support, so clients work with one accountable partner from design to rollout. Queue Management (Spectra QMS): Organize walk-ins, appointments and virtual queues in one platform. Spectra 2.0 adds live customer-flow analytics, branch simulation and AI Traffic Forecasting to plan staffing before demand arrives. Virtual and WhatsApp Queuing (Mobile-Q): Customers join queues from their phone or WhatsApp and get live updates, so they can wait anywhere. Appointment Scheduling: Web and WhatsApp booking, check-in, rescheduling and reminders that reduce no-shows. Digital Signage (Donatello): Indoor and outdoor displays that guide visitors, show wait times and share information at every touchpoint. Customer Feedback (Opinion Plus): Real-time feedback kiosks and surveys that show what customers think while there's still time to act. Branch Automation: C-Quick bulk cash deposit machines, cheque deposit with AI visual recognition, and account opening and card issuance kiosks. Telecom Self-Service: The Edge SIM-dispensing kiosk with KYC-ready flows, managed through ViOS device and fleet operations. Financial Market Displays: LED stock tickers, video walls and market data displays installed at more than 25 stock exchanges worldwide. AI (Nexia): Nexia-Q AI guidance and the Nexia family of AI products bring forecasting, simulation and decision support to customer-flow operations. Wavetec's solutions are built for enterprise environments, with SOC 2 and ISO 27001-aligned security, role-based access, audit logs and ADA/WCAG accessibility. Eleven regional offices support clients locally, exporting to more than 80 countries.

Average Rating: 4.8/5.0

Total Reviews: 30

How Do G2 Users Rate Wavetec?

  • Location-based Peformance Reports: 8.6/10 (Category avg: 8.7/10)
  • Ease of Use: 9.3/10 (Category avg: 9.3/10)
  • Clerk Performance Reports: 8.6/10 (Category avg: 8.8/10)
  • Digital Signage: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Wavetec?

  • Seller: Wavetec
  • Year Founded: 1986
  • HQ Location: Dubai
  • LinkedIn® Page: www.linkedin.com
    427 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Banking
  • Company Size: 56% Small, 22% Medium

What Do G2 Reviewers Say About Wavetec?

AI-generated summary from verified user reviews

Pros
  • Users praise Wavetec for its exceptional customer service, highlighting rapid responses and effective support for inquiries.
  • Users commend Wavetec's excellent customer support, praising fast responses and effective assistance with inquiries and special requests.
  • Users love the fast response times from Wavetec's support team, ensuring quick resolutions and satisfied customers.
  • Users love the easy online appointment and ticketing system that enhances customer experience and efficiency.
  • Users appreciate the excellent support from Wavetec, making line queue management very straightforward and efficient.
Cons
  • Users experience limited functionality occasionally, requiring support intervention which can disrupt their workflow.
  • Users report that the additional costs from extended installation due to limited resources hinder smooth deployment of Wavetec systems.
  • Users often face temporary loss of functionality requiring contact with support, though issues are usually quickly resolved.
  • Users find the difficult setup of Wavetec challenging, requiring more resources and coordination than anticipated.
  • Users find the learning curve challenging, making system installation and deployment more complicated without adequate resources.

What Are Recent G2 Reviews of Wavetec?

What Are G2 Users Discussing About Wavetec?

Qminder

Qminder is the leading in-person service platform that helps brick-and-mortar organizations manage appointments, walk-ins, and queues with structure, clarity, and data-driven insights. Built for public sector agencies, healthcare providers, and retail teams, Qminder modernizes front-desk operations while improving the visitor experience. From self-check-in to post-visit feedback, Qminder delivers full visibility into every in-person interaction. With Service Intelligence tools, teams can track live service data - like wait times, volumes, and staff activity - while two-way communication and real-time alerts help reduce confusion and no-shows. Why Qminder? * Quick onboarding - launch in under a week * Flexible setup - tailored workflows and APIs * Better visibility - monitor and optimize in real time * Reduced manual tasks - eliminate paper, spreadsheets, and guesswork * Loved by teams - easy to use, easy to scale Built for brick-and-mortar industries Qminder powers service operations for: * Government offices and public agencies * Hospitals and healthcare networks * Retail chains and customer service centers * Banks and financial institutions * Universities and student service departments Key features to support every part of the in-person service experience For your visitors - make every visit feel smooth, informed, and frustration-free: * Visitor website with branded UX * Appointment scheduling * Virtual and physical check-in for visitors * Two-way messaging and visitor notifications * Feedback collection and satisfaction tracking For your service teams - equip staff with the right tools to stay organized and in control: * Walk-in and queue management * Real-time dashboards and role-based clerk tools * Custom fields and segmentation for tailored workflows For your organization - gain visibility and control across all locations and services: * Real-time insights and analytics across verticals * Smart filters by location, staff, service line, and time range * Seamless integrations with CRM and BI tools * Exportable data and service KPI analytics * Full audit logs and data export for compliance Qminder is fully compliant with HIPAA, TX-RAMP, SOC 2 Type II, and GDPR, meeting the highest security standards for public and enterprise use. No setup fees. Transparent pricing. And 1+ billion in-person service interactions (and counting). Whether you’re a city hall, hospital, or retail chain - Qminder brings calm to the chaos of the front desk.

Average Rating: 4.6/5.0

Total Reviews: 249

How Do G2 Users Rate Qminder?

  • Location-based Peformance Reports: 8.6/10 (Category avg: 8.7/10)
  • Ease of Use: 9.3/10 (Category avg: 9.3/10)
  • Clerk Performance Reports: 8.9/10 (Category avg: 8.8/10)
  • Digital Signage: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Qminder?

  • Seller: Qminder
  • Company Website:
  • Year Founded: 2011
  • HQ Location: London, UK
  • Twitter: @Qminder
    542 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Higher Education, Consumer Services
  • Company Size: 52% Small, 31% Medium

What Do G2 Reviewers Say About Qminder?

AI-generated summary from verified user reviews

Pros
  • Users find Qminder's ease of use exceptional, allowing anyone to navigate and manage queues effortlessly.
  • Users value the helpful tracking features of Qminder, enhancing customer service and improving response times.
  • Users appreciate the ease of use of Qminder, enhancing customer check-ins efficiently and streamlining daily operations.
  • Users highlight the easy setup of Qminder, ensuring quick installation and minimal downtime for efficient management.
  • Users value Qminder for its efficiency in managing customer check-ins and enhancing organizational productivity effortlessly.
Cons
  • Users feel that Qminder has unnecessary features like excessive questions and a lack of tailored notifications.
  • Users express frustration with access issues in Qminder, including sign-in requirements and app limitations for Android users.
  • Users report frustrating booking issues with Qminder, as signing in guests doesn't prioritize them in the queue.
  • Users find Qminder expensive, wishing for more features and flexibility without high costs for services.
  • Users point out insufficient information on patient names and check-in statuses, leading to confusion and rework.

What Are Recent G2 Reviews of Qminder?

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Engageware

Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.

Average Rating: 4.4/5.0

Total Reviews: 128

How Do G2 Users Rate Engageware?

  • Location-based Peformance Reports: 10.0/10 (Category avg: 8.7/10)
  • Ease of Use: 8.8/10 (Category avg: 9.3/10)
  • Clerk Performance Reports: 10.0/10 (Category avg: 8.8/10)
  • Digital Signage: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Engageware?

  • Seller: Engageware
  • Year Founded: 2000
  • HQ Location: Tewksbury, MA
  • Twitter: @engageware
    2,865 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    104 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Consultant
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Medium, 34% Large

What Do G2 Reviewers Say About Engageware?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Engageware, facilitating appointment scheduling and enhancing team collaboration effortlessly.
  • Users appreciate the impactful client engagement of Engageware, enhancing performance and streamlining appointment scheduling.
  • Users value the excellent customer support from Engageware, enhancing our team's efficiency and collaboration significantly.
  • Users value the efficiency of Engageware, enhancing client engagement and streamlining appointment scheduling and knowledge sharing.
  • Users value the resourceful knowledge base of Engageware, facilitating effective communication and enhancing team collaboration.
Cons
  • Users find Engageware to be expensive, especially when trying to meet subscription requirements and navigating its complexities.
  • Users experience layout issues with Engageware, citing disorganization and difficulty in managing content access effectively.
  • Users find the learning curve steep with Engageware, facing complexities compared to other scheduling apps.
  • Users find the complexity of Engageware challenging, particularly in pricing and the configuration process requiring extensive technical support.
  • Users experience integration issues with Engageware, particularly with calendar syncing and a lack of modern UI.

What Are Recent G2 Reviews of Engageware?

What Are G2 Users Discussing About Engageware?

TablesReady

TablesReady is a waitlist, reservation and guest-texting app for restaurants and any business where people wait in line. Staff add walk-ins from a phone, tablet or computer, guests get a text when it's their turn, and nobody has to hand out pagers or shout names across the lobby. More than 2,000 locations use TablesReady, and we've been building it since 2011. ON EVERY PLAN, INCLUDING FREE - A digital waitlist your whole team can share, with unlimited users and live updates on every device - Guests add themselves by QR code, from your website or at a self check-in iPad - One tap sends a "you're up" text or an automated voice call, with delivery status on every message - A public page shows guests their place in line and estimated wait, and it can run on a lobby TV - Basic reservations and appointments in the same list as walk-ins - WhatsApp notifications for guests outside the US and Canada STARTER ADDS - Two-way texting, so guests can reply - AI-predicted wait times that learn overnight from each location's own history by party size, day and hour (you can switch them off and quote waits yourself) - Detailed analytics and more messages BUSINESS ADDS - Online bookings from your website and from Google Search and Maps with Reserve with Google - Table management with a floor plan, a day timeline by table, staff member or room, and time blocking - Deposits and prepayments through Stripe (2% TablesReady fee plus Stripe's fees) - Square integration: Square orders land on your waitlist or to-go list and the guest gets a text when the order is ready - Custom properties for VIPs, allergies, membership numbers or anything else you track - Saved replies, SMS automations, text-to-join, geofencing and data exports - API, webhooks and Zapier PRICING Free costs $0 for 150 messages and up to 100 parties a month. Starter is from $39/mo ($34/mo billed annually) and Business from $79/mo ($69/mo billed annually). Both have a 14-day free trial with no credit card. Message allowances are for US and Canadian numbers (a tenth elsewhere). No per-cover fees and no contracts. Enterprise adds custom terms, invoice billing, onboarding and an uptime SLA. WHO USES IT Independent restaurants, breweries and food trucks, plus salons, clinics, car washes, bowling alleys, retail checkout lines, pickup counters and event activations. You can rename "parties", "tables" and "reservations" to fit your business. WHERE WE'RE NOT THE RIGHT FIT We don't have a diner network like OpenTable or Resy, and our floor plan doesn't sync table status from a POS such as Toast. There's a native app for iPhone and iPad; on Android, staff use the web app saved to the home screen. Support is by email (phone support on Enterprise).

Average Rating: 4.6/5.0

Total Reviews: 11

How Do G2 Users Rate TablesReady?

  • Location-based Peformance Reports: 8.1/10 (Category avg: 8.7/10)
  • Ease of Use: 9.4/10 (Category avg: 9.3/10)
  • Clerk Performance Reports: 8.3/10 (Category avg: 8.8/10)
  • Digital Signage: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind TablesReady?

  • Seller: TablesReady
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Rye, New Hampshire
  • Twitter: @tablesready
    62 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 73% Small, 27% Medium

What Are Recent G2 Reviews of TablesReady?

What Are G2 Users Discussing About TablesReady?

Qwaiting

Qwaiting is a leading SaaS-focused queue management software that helps industries deliver faster, smarter, and more personalized experiences. Designed for enterprises and growing businesses, Qwaiting replaces frustration with freedom. It lets customers check in virtually, wait remotely, and get served seamlessly, while giving organizations real-time visibility into operations, staff performance, and customer flow. From retail and healthcare to government offices and banks, Qwaiting helps businesses increase service efficiency, boost satisfaction, and turn waiting time into engagement time. With intuitive setup, multi-location management, and predictive data insights, Qwaiting integrates effortlessly into your daily operations and brand experience. Trusted globally by leaders like DHL Express, Skechers, Singtel, the Ministry of Health Singapore, and Changi Airport, Qwaiting empowers organizations to move from managing queues to mastering customer experiences. Start your transformation today with a free 14-day trial. No credit card required.

Average Rating: 4.8/5.0

Total Reviews: 9

How Do G2 Users Rate Qwaiting?

  • Location-based Peformance Reports: 9.2/10 (Category avg: 8.7/10)
  • Ease of Use: 9.2/10 (Category avg: 9.3/10)
  • Clerk Performance Reports: 9.6/10 (Category avg: 8.8/10)
  • Digital Signage: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Qwaiting?

  • Seller: Shrivra
  • Year Founded: 2016
  • HQ Location: Singapore , SG
  • Twitter: @ShrivraCRM
    199 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®
  • Phone: +65 6909 9163

Who Uses This Product?

  • Company Size: 50% Small, 40% Medium

What Do G2 Reviewers Say About Qwaiting?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Qwaiting, praising its seamless integration and intuitive interface for efficient management.
  • Users admire the easy setup of Qwaiting, allowing quick onboarding and immediate benefits for managing appointments efficiently.
  • Users appreciate how Qwaiting streamlines appointment management, optimizing bookings and reducing no-shows effectively.
  • Users love the automatic scheduling feature of Qwaiting, enhancing appointment management and operational efficiency significantly.
  • Users love the automation efficiency of Qwaiting, streamlining bookings and reducing no-shows effortlessly in their clinics.
Cons
  • Users find the limited customization options of Qwaiting to be a drawback in adapting the product to their needs.
  • Users find the mobile version cumbersome, taking too long to manage appointments and interviews effectively.

What Are Recent G2 Reviews of Qwaiting?

What Are G2 Users Discussing About Qwaiting?

Leyline

Many enterprises are talking about customer experience and customer centricity, but totally ignore first impression – the very first step of the customer journey. Leyline creates a great context for a stress free and pleasurable branch visit by allowing customer to book appointment or take place in queue using his favorite device. Inside the branch customer will be greeted by your brand colored kiosk and user interface. Patented design, no infrastructure required, transparent licensing, tailored statistics, operative management, notifications.

Average Rating: 4.8/5.0

Total Reviews: 4

How Do G2 Users Rate Leyline?

  • Location-based Peformance Reports: 5.0/10 (Category avg: 8.7/10)
  • Ease of Use: 9.4/10 (Category avg: 9.3/10)
  • Clerk Performance Reports: 7.5/10 (Category avg: 8.8/10)
  • Digital Signage: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Leyline?

  • Seller: Enter
  • HQ Location: Grottammare, AP
  • Twitter: @enter
    2,965 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Large

What Are Recent G2 Reviews of Leyline?

What Are G2 Users Discussing About Leyline?

NextMe

NextMe is a modern virtual waiting room that makes it simple for businesses and event organizers to manage their waitlist and serve more guests. A better way to manage long lines and create amazing first impressions, all while saving money on outdated technology. With our easy-to-use waitlist and customer engagement solution, it’s time to grow your brand like never before. NextMe leverages proprietary historical data to help quote more accurate wait times during peak hours. We believe in superior customer service and that waiting in line can be done virtually, not physically. Join a generation of high-performing businesses who are empowering customers to make the most of their valuable time.

Average Rating: 5.0/5.0

Total Reviews: 6

How Do G2 Users Rate NextMe?

  • Ease of Use: 10.0/10 (Category avg: 9.3/10)

Who Is the Company Behind NextMe?

  • Seller: NextMe
  • Company Website:
  • HQ Location: Chicago, US
  • Twitter: @nextmeapp
    262 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 33% Large

What Are Recent G2 Reviews of NextMe?

What Are G2 Users Discussing About NextMe?

Skiplino

Stop losing customers to long wait times. Skiplino's queue management system and appointment scheduling reduces wait times by 75% and increases satisfaction by 97%. Skiplino is a cloud-based platform designed to help organizations manage crowds and enhance the digital service experience. This innovative solution is particularly useful for businesses that deal with high foot traffic, such as banks, retail stores, and service centers. By streamlining the customer journey, Skiplino not only saves time for users but also optimizes operational efficiency for service providers. The platform is tailored for a diverse range of industries, including retail, healthcare, and hospitality, where managing customer flow is crucial. Skiplino's target audience includes business owners, operations managers, and customer service teams who are looking to improve their service delivery and customer satisfaction. With its user-friendly interface, Skiplino allows organizations to implement effective queue management strategies, reducing wait times and enhancing the overall customer experience.

Average Rating: 4.7/5.0

Total Reviews: 3

How Do G2 Users Rate Skiplino?

  • Location-based Peformance Reports: 8.3/10 (Category avg: 8.7/10)
  • Ease of Use: 9.4/10 (Category avg: 9.3/10)
  • Clerk Performance Reports: 7.5/10 (Category avg: 8.8/10)
  • Digital Signage: 7.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Skiplino?

  • Seller: Skiplino
  • Year Founded: 2015
  • HQ Location: N/A
  • Twitter: @Skiplino
    3,566 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Are Recent G2 Reviews of Skiplino?

Snappy

Revolutionize Customer Service with the Queue Management System Say goodbye to long waits and disorganized queues! Our Queue Management System is the game-changer your business needs to deliver exceptional customer experiences. Designed to optimize appointment scheduling, reduce waiting times, and streamline customer flow, this cutting-edge solution ensures smooth, efficient operations every step of the way. With real-time updates, multi-channel integration, and unmatched flexibility, our QMS adapts seamlessly to any industry—whether it’s healthcare, retail, banking, or public services. Keep your customers informed, engaged, and satisfied while empowering your staff with tools that simplify service delivery and maximize productivity. Experience the future of queueing with our intuitive interface and intelligent features. Boost efficiency, enhance satisfaction, and transform every interaction into a seamless, productive moment. Elevate your business to the next level with the Queue Management System trusted by industry leaders worldwide. Take the first step toward operational excellence today—choose a system that’s built to impress and designed to deliver!

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Snappy?

  • Location-based Peformance Reports: 10.0/10 (Category avg: 8.7/10)
  • Ease of Use: 10.0/10 (Category avg: 9.3/10)
  • Clerk Performance Reports: 10.0/10 (Category avg: 8.8/10)
  • Digital Signage: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Snappy?

Who Uses This Product?

  • Company Size: 50% Large, 50% Small

What Are Recent G2 Reviews of Snappy?

2Meters

2Meters is a smart, touch-less queue and appointment management system. Fully cloud based, it can be set up in an instant and adjusted to your individual use case. It enhances the user experience, reduces walk-aways and no-shows as well as provides information for data driven decisions. It is fully GDPR compliant and an order of magnitude more cost effective than competing solutions. It is the only system on the market to merge appointments and walk-ins flawlessly.

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate 2Meters?

  • Ease of Use: 8.3/10 (Category avg: 9.3/10)

Who Is the Company Behind 2Meters?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of 2Meters?

EToken Solution

E-Token Solution is a cloud-based digital queue management and patient flow management platform designed for hospitals, clinics, diagnostic centres, healthcare organisations, and service businesses managing high visitor volumes. It helps organisations replace manual token systems, paper registers, and unstructured waiting processes with a centralized digital queue management solution. The platform enables staff to register patients or visitors, generate digital tokens, assign them to doctors, departments, counters, or service categories, and manage the complete visitor journey from registration to service completion. Real-time queue visibility helps staff monitor waiting patients, active services, and upcoming tokens while improving coordination between reception teams, doctors, and departments. E-Token Solution supports multi-location operations, allowing healthcare groups and service organisations to manage multiple branches, hospitals, clinics, or centres through a centralized administrative panel. Each location can maintain its own doctors, departments, counters, users, token configurations, and operational workflows while management teams get complete visibility across all locations. The platform allows organisations to capture patient and visitor information through configurable fields based on their operational requirements. Custom data fields help teams maintain accurate digital records without depending on separate registers or spreadsheets. Doctors and authorised users can access assigned queues through web interfaces or mobile applications. They can view waiting patients, call the next token, update service status, and manage visitor flow efficiently. Digital display integration allows patients to view live token updates, reducing confusion, crowding, and repeated enquiries at service counters. E-Token Solution provides detailed reports and analytics including location-wise, doctor-wise, department-wise, date-wise, and token-wise performance insights. Administrators can analyze visitor volumes, service efficiency, queue patterns, and operational performance through structured reports and export data for further analysis. With role-based access control, organisations can assign permissions to super administrators, location managers, reception staff, doctors, and other users according to their responsibilities. The platform is suitable for single clinics as well as large healthcare networks requiring scalable queue management, appointment workflows, patient registration, and service automation. By digitising token generation, patient registration, queue monitoring, doctor allocation, and reporting, E-Token Solution helps organisations reduce waiting time confusion, improve operational efficiency, enhance patient experience, and deliver a more organised service environment.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate EToken Solution?

  • Location-based Peformance Reports: 8.3/10 (Category avg: 8.7/10)
  • Ease of Use: 8.3/10 (Category avg: 9.3/10)
  • Clerk Performance Reports: 8.3/10 (Category avg: 8.8/10)
  • Digital Signage: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind EToken Solution?

  • Seller: Aarvi Technology
  • Year Founded: 2015
  • HQ Location: Surat, IN
  • Twitter: @aarvitechnology
  • LinkedIn® Page: in.linkedin.com
    63 employees on LinkedIn®
  • Ownership: Privately Held

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of EToken Solution?

Qticket

Qticket is a UX-driven customer flow management system for virtual queuing & online appointment booking. Qticket products are implemented on an existing technical base, thus automating, enhancing and modernizing users' current queue management and/ or booking systems without additional investment in hardware or employee training, providing their customers an opportunity to queue and/or book appointments remotely via any smart device. The end-user app is free of charge.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Qticket?

  • Ease of Use: 10.0/10 (Category avg: 9.3/10)

Who Is the Company Behind Qticket?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Qticket?

Queaxis

Queaxis - AI-Powered Queue Management & Customer Journey Platform Queaxis® is an AI-powered Queue Management and Customer Journey Management platform developed by Aristo Star. Designed for organizations that manage high volumes of customers, visitors, or patients, Queaxis helps streamline customer flow, reduce waiting friction, automate service processes, and connect physical and digital touchpoints into one seamless journey. Developed in-house since 2006, Queaxis represents 20 years of continuous product development as of 2026. Over the years, the platform has evolved beyond traditional ticket-based queuing into an enterprise customer journey ecosystem combining intelligent queue management, appointments, virtual queuing, self-service, digital signage, analytics, customer communication, integrations, and feedback. Queaxis is built for customer-centric environments including healthcare, government, banking, telecom, retail, education, travel, logistics, and other service-driven industries. Intelligent Queue Management Queaxis enables organizations to manage customer flow from arrival through service completion. Businesses can organize queues, route customers to the appropriate service, manage priorities, monitor waiting times, and maintain real-time visibility across service locations. The platform supports different customer journeys, including walk-ins, appointments, priority customers, self-service, assisted check-in, virtual queues, and touchless experiences. Intelligent routing helps direct customers to the right service or counter based on configured workflows, helping organizations create more structured and efficient service environments. Virtual Queuing Queaxis extends the queue beyond the physical waiting area. Customers can join queues remotely, track their position, and receive service updates without remaining in a traditional waiting line. Through digital channels such as QR and WhatsApp-based experiences, customers can access queue services and receive relevant notifications as their turn approaches. This creates greater flexibility for customers while helping organizations manage crowded waiting areas and customer flow more effectively. Appointment Booking Appointment management can be integrated into the Queaxis customer journey, connecting scheduled visits with walk-in and queue operations. Customers can book services before arriving, while organizations can coordinate appointments, available capacity, walk-ins, and service demand within a more connected workflow. Appointment notifications and digital interactions can further support the journey from pre-arrival to service completion. Self-Service & Touchless Check-In Queaxis supports self-service and automated check-in experiences through kiosks and digital channels. Customers can select services, register or check in, receive queue information, and enter the appropriate service journey with minimal staff assistance. Organizations can combine self-service, touchless, assisted, and traditional check-in methods, allowing different locations and customer groups to follow the most suitable journey. Digital Signage Digital signage can work alongside Queaxis to provide customers with relevant information throughout their visit. Screens can display live queue updates, service information, directions, announcements, promotional content, and other dynamic communications. Connecting signage with queue information helps organizations create environments where customers remain informed about what is happening and where they need to go. Analytics & Insights Queaxis provides operational visibility into customer flow and service performance. Organizations can use dashboards and reporting to understand queue activity, waiting patterns, customer volumes, service demand, and operational performance. These insights can help management identify bottlenecks, evaluate service performance, understand demand patterns, and make more informed operational decisions. AI-Powered Customer Flow Queaxis incorporates intelligent capabilities into customer journey management, including smart routing, real-time analytics, and predictive wait-time functionality. Rather than applying the same journey to every visitor, organizations can configure workflows around different services, priorities, locations, and operational requirements. This helps businesses move from basic queue management toward more adaptive and data-driven customer flow management. Customer Feedback Queaxis can connect the service journey with post-service feedback. Organizations can collect customer feedback through multiple digital touchpoints, helping teams understand customer sentiment and identify opportunities to improve service experiences. Feedback can become part of the wider customer journey rather than an isolated process after service completion. Automated Customer Communication Queaxis supports digital communication throughout different stages of the customer journey. Customers can receive queue updates, notifications, reminders, and service information through supported digital channels. WhatsApp-oriented experiences can also allow customers to interact with queue services remotely, helping connect the physical service environment with channels customers already use. Enterprise Integrations Queaxis is designed to integrate with existing enterprise technology environments. Aristo Star states that Queaxis supports integration technologies including RESTful, SOAP, and HL7 connectors, enabling connections with systems such as ERP, CRM, HIS, appointment platforms, and other enterprise applications. This allows queue and customer journey information to become part of a broader technology ecosystem rather than operating as an isolated system. Healthcare & Patient Flow Healthcare is one of the major applications for Queaxis. Hospitals, clinics, and medical centers can use the platform to coordinate appointments, patient check-in, walk-ins, departmental queues, waiting, consultations, communication, and feedback. Healthcare workflows can support multiple departments and different patient priorities while helping teams maintain visibility into patient movement. When combined with appointment booking, self-service kiosks, digital signage, room displays, analytics, conversational AI, and feedback, Queaxis can support a connected healthcare journey from pre-arrival through post-service engagement. Flexible Deployment Queaxis supports different enterprise deployment requirements, including cloud and on-premise environments. This flexibility enables organizations to select an architecture that aligns with their infrastructure, security, operational, and data-residency requirements. Queaxis can therefore support individual service locations as well as organizations managing multiple branches or facilities. One Connected Customer Journey Queaxis is designed around a simple idea: customer experience should not be separated into disconnected systems. A journey can begin with an appointment or remote interaction, continue through arrival and check-in, move into a physical or virtual queue, progress through service, and finish with feedback. Queaxis brings these stages together through: Queue Management Virtual Queuing Appointment Booking Self-Service & Touchless Check-In Digital Signage Customer Feedback Analytics & Insights Automated Notifications Enterprise Integrations AI-powered customer flow capabilities For organizations operating complex customer-facing environments, Queaxis provides a unified platform for connecting people, services, channels, and operational information. 20 Years of Continuous Development Queaxis has been developed in-house by Aristo Star since 2006, representing 20 years of continuous product development in 2026. From traditional queue management to intelligent customer journey orchestration, the platform has continuously expanded to address changing expectations around digital access, self-service, automation, real-time information, analytics, integrations, and connected experiences. Queaxis helps organizations transform waiting into a smarter, more connected customer journey bringing together queue management, appointments, self-service, communication, analytics, feedback, and enterprise integrations within one scalable ecosystem.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Queaxis?

  • Location-based Peformance Reports: 8.3/10 (Category avg: 8.7/10)
  • Ease of Use: 8.3/10 (Category avg: 9.3/10)
  • Clerk Performance Reports: 10.0/10 (Category avg: 8.8/10)
  • Digital Signage: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Queaxis?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Queaxis?

QueueCare

QueueCare is a cloud queue management system built for clinics and medical centres. Reception works a live board that shows every patient in the building, in columns by doctor or room, and moves a patient to another doctor with one drag. Patients check in by scanning a QR code at the door (a web page, with no app to install) and follow their place in line on their own phone. Any TV or monitor with a browser becomes a waiting-room screen that calls the next patient by name and room, aloud, in Arabic or English. QueueCare also prints sequential ticket numbers at the desk or from a self-service kiosk, keeps walk-ins and appointments on one board, and gives reception and the doctors' rooms a team chat attached to the patient they are discussing. The day's analytics show the average wait, the busiest hours, patients who waited over an hour, and each doctor's average wait and consultation time. Arabic is native, not a translation layer: right-to-left layout, Arabic names, and Arabic on the screens and on printed tickets. QueueCare is built by a practising optometrist and runs in medical centres in Jordan and Palestine. Pricing is published: Pro is $179 a month billed yearly, or $199 a month billed quarterly, with every feature and screen included. Every plan starts with a 30-day free trial, no card required. A live demo opens a working clinic in one click, with no sign-up: https://queue.care/demo

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate QueueCare?

  • Ease of Use: 10.0/10 (Category avg: 9.3/10)

Who Is the Company Behind QueueCare?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of QueueCare?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 3, 2024