G2

Angela R.

Marketing Coordinator

Computer Software

Small-Business (50 or fewer emp.)

Originally submitted 9/16/2026

Guest users or non-business users of the software, not included in G2 scores.

"Efficient Queue Management with Room for Improvement"

4.5/5

What do you like best about Qwaiting?

I like how Qwaiting helps us manage customer queues and appointments more efficiently. It's really easy to use and makes organizing user flow and reducing unnecessary waiting much simpler. The digital queue management feature really stands out and helps us keep the customer flow organized without relying on manual queue handling, providing a smoother check-in experience. Review collected by and hosted on G2.com.

What do you dislike about Qwaiting?

One area that could be improved is the initial setup and configuration. Review collected by and hosted on G2.com.

What problems is Qwaiting solving and how is that benefiting you?

Qwaiting helps us manage customer queues efficiently by organizing user flow, reducing waiting time, and providing a smoother check-in experience. It reduces crowding and keeps customer flow organized without manual handling. The digital queue management and appointment scheduling features make our team's handling of customers easier throughout the day. Review collected by and hosted on G2.com.