# Leyline Reviews
**Vendor:** Enter  
**Category:** [Queue Management Software](https://www.g2.com/categories/queue-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 4
## About Leyline
Many enterprises are talking about customer experience and customer centricity, but totally ignore first impression – the very first step of the customer journey. Leyline creates a great context for a stress free and pleasurable branch visit by allowing customer to book appointment or take place in queue using his favorite device. Inside the branch customer will be greeted by your brand colored kiosk and user interface. Patented design, no infrastructure required, transparent licensing, tailored statistics, operative management, notifications.




## Leyline Reviews
  ### 1. It's super fast and hassle free!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohit Raj V. | Fellow, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2025

**What do you like best about Leyline?**

I like its simple and robust platform which provides genuineness and fosters trust amongst the users.

**What do you dislike about Leyline?**

As of now, I find none. Maybe, a bit more elaboration on T&C which would further enhance the trust quotient.

**What problems is Leyline solving and how is that benefiting you?**

Leyline optimizes queue management for businesses, providing features like mobile accessibility and statistical analysis. It is helping me by enhancing my customers' experiences as it saves time through effective management of queues.

  ### 2. A very positive experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jevgenijs D. | DB administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** February 03, 2021

**What do you like best about Leyline?**

Customer service and integration possibilities of the system. Also Leyline is very flexible and allows us to use single ticket for a whole patient journey across the hospital. Having ability to use mobile application for planning a visit is a nice adittion.

**What do you dislike about Leyline?**

System updates are very often, therefore user manuals are a bit outdated

**What problems is Leyline solving and how is that benefiting you?**

Leyline allowed us to manage customer flows, provided all the necessary statistics to plan our staff shifts and customer service KPI

  ### 3. I highly recommend Leyline to all my friends

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandis B. | Head of IT departament, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2021

**What do you like best about Leyline?**

Everything runs smooth. Very well trained support (if ever needed)

**What do you dislike about Leyline?**

Caching signage media files is a little bit annoying

**What problems is Leyline solving and how is that benefiting you?**

Just a queue management as title says. Simple enough

  ### 4. Great solution. What excels is team that always is keen to help and think out of the box!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kristaps B. | Area Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2020

**What do you like best about Leyline?**

It is simple and employee friendly. Easy to customize and manage.

**What do you dislike about Leyline?**

As it is cloud based and depending on Your company internal rules, additional work may be needed to align with risks.

**What problems is Leyline solving and how is that benefiting you?**

Not only this solution helps to manage queue, but gives invaluable data for analytics.


## Leyline Discussions
  - [What is Leyline used for?](https://www.g2.com/discussions/what-is-leyline-used-for)

- [View Leyline pricing details and edition comparison](https://www.g2.com/products/leyline/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A23%3A47+-0500&secure%5Bsession_id%5D=fb744dc6-a503-45b9-b800-5d51de58c785&secure%5Btoken%5D=fdb83e8a26c44ae4d28f0db337cc04d280d53afb4a161d9e960fd46e2f006263&format=llm_user)

## Leyline Features
**Customer Support**
- SMS Updates
- VIP Settings
- Multilanguage Support

**Reporting and Analytics**
- Customer Information
- Predictive Analytics
- Clerk Performance Reports
- Location-based Peformance Reports

**Hardware**
- Proprietary Hardware
- Hardware Agnostic
- Digital Signage

**Generative AI **
- AI Text-to-Speech
- AI Text-to-Video
- AI Text-to-3D

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