--- title: Qwaiting Reviews meta\_title: 'Qwaiting Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Qwaiting works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 8 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Qwaiting Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Qwaiting but has limited features. Are you part of the Qwaiting team? [Upgrade your plan](https://my.g2.com/qwaiting/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Qwaiting is a leading SaaS-focused queue management software that helps industries deliver faster, smarter, and more personalized experiences. Designed for enterprises and growing businesses, Qwaiting replaces frustration with freedom. It lets customers check in virtually, wait remotely, and get served seamlessly, while giving organizations real-time visibility into operations, staff performance, and customer flow. From retail and healthcare to government offices and banks, Qwaiting helps businesses increase service efficiency, boost satisfaction, and turn waiting time into engagement time. With intuitive setup, multi-location management, and predictive data insights, Qwaiting integrates effortlessly into your daily operations and brand experience. Trusted globally by leaders like DHL Express, Skechers, Singtel, the Ministry of Health Singapore, and Changi Airport, Qwaiting empowers organizations to move from managing queues to mastering customer experiences. Start your transformation today with a free 14-day trial. No credit card required. * * * Seller [Shrivra](https://www.g2.com/sellers/shrivra) Discussions [Qwaiting Community](https://www.g2.com/products/qwaiting/discuss) Languages Supported Arabic, English Overview by Allen Daniel Show More ## Top-Rated Alternatives [ ![Waitwhile](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Waitwhile") Waitwhile 4.9/5(342) ](https://www.g2.com/products/waitwhile/reviews) [ ![Microsoft 365](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft 365") Microsoft 365 4.6/5(5,857) ](https://www.g2.com/products/microsoft365/reviews) [ ![Jotform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jotform") Jotform 4.7/5(5,402) ](https://www.g2.com/products/jotform/reviews) [ View All Alternatives ](https://www.g2.com/products/qwaiting/competitors/alternatives) ## User Insights Average based on 8 real user reviews. [Log in to unlock pricing and user insights](/login) ![Vishal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal S.") VS Vishal S. Operations Manager Mid-Market (51-1000 emp.) 8/10/2026 "Qwaiting Simplifies Customer Management and Reduces Wait Times" 4.5/5 What do you like best about Qwaiting? Qwaiting makes customer management simple and efficient. Its appointment scheduling, virtual queue, kiosk check-in, and real-time updates help reduce wait times, improve service quality, and create a better customer experience. Review collected by and hosted on G2.com. What do you dislike about Qwaiting? No major downsides from my experience. Qwaiting has been a reliable and efficient solution for managing customer flow and appointments. Review collected by and hosted on G2.com. What problems is Qwaiting solving and how is that benefiting you? Qwaiting helps us reduce wait times, manage appointments efficiently, and improve customer satisfaction. It has streamlined our operations and made service delivery more organized and productive. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Lavaughn .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lavaughn .") L Lavaughn . Manager, Customer Service Small-Business (50 or fewer emp.) 4/29/2026 "Easy, Straightforward to Use, with Helpful Technical Support" 5/5 What do you like best about Qwaiting? What I appreciate most about Qwaiting is how easy and straightforward it is to use, along with the helpful technical support. Review collected by and hosted on G2.com. What do you dislike about Qwaiting? Nothing comes to mind at this time. It is working as expected Review collected by and hosted on G2.com. What problems is Qwaiting solving and how is that benefiting you? We’re able to monitor how long it takes to serve a client, as well as how long it takes for a CSR to meet with a client. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Emmy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emmy M.") EM Emmy M. 11/24/2025 "Effortless Appointment Management with Seamless Integrations" 5/5 What do you like best about Qwaiting? I love how Qwaiting has transformed the way I manage my Aesthetic clinic by automating bookings, which allows me to handle walk-ins and online appointments seamlessly and without hassle. The software's ability to send automated reminders to clients before their sessions has significantly reduced my customer no-show rate, keeping my clients informed and engaged. I also appreciate how Qwaiting integrates effortlessly with my existing staff attendance system and billing software, creating a cohesive workflow that enhances my operational efficiency. The initial setup process was impressively easy, with the team deploying the software within minutes to ensure a fast onboarding experience. This efficiency in setup and operation, combined with its customization and integration features, makes it deserving of a perfect recommendation score from me. I wholeheartedly recommend Qwaiting to anyone dealing with appointment and billing issues, deserving a big 10/10 from my perspective. Review collected by and hosted on G2.com. What do you dislike about Qwaiting? It worked well for me. I don't have any issues Review collected by and hosted on G2.com. What problems is Qwaiting solving and how is that benefiting you? I use Qwaiting to automate bookings, manage walk-ins and online appointments smoothly, and reduce no-shows with automated client reminders, while easily integrating with my attendance and billing systems. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Satish v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Satish v.") SV Satish v. US IT Recruiter Small-Business (50 or fewer emp.) 6/11/2025 "My review for Qwaiting" 4/5 What do you like best about Qwaiting? Qwaiting is to run appointments for the walkin interview, user interface is not bad, it reduces waiting time by generating the token system with less clicks, sms notification is really helpful for our team for easy access at the front desk, tokens are issued for everyone digitally which makes recruitment process easy Review collected by and hosted on G2.com. What do you dislike about Qwaiting? mobile version could have been made easy it takes long time while managing the appointments and interviews, managing through mobile is not easy takes long time browsing Review collected by and hosted on G2.com. What problems is Qwaiting solving and how is that benefiting you? issuing of tokens for the interviews has made hassle free which solves the crowding issues, it takes long time managing everything manual with the help of qwaiting the process has been made easy Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") GC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/10/2024 "This product has changed how I manage my angry customers" 4.5/5 What do you like best about Qwaiting? Easy and intuative interface makes it easy to use. Review collected by and hosted on G2.com. What do you dislike about Qwaiting? It does not offer a lot of customiziability. Review collected by and hosted on G2.com. What problems is Qwaiting solving and how is that benefiting you? I am running an online VPN service I want my customers to reach out to me in an orderly manner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jyoti P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jyoti P.") JP Jyoti P. Mid-Market (51-1000 emp.) 4/19/2023 "Simple and Efficient for Managing Customer Queues" 5/5 What do you like best about Qwaiting? It allows customers to join a virtual queue using their smartphones and receive real-time updates about their wait time, which can help reduce frustration and increase customer satisfaction. Review collected by and hosted on G2.com. What do you dislike about Qwaiting? Till now, I haven't faced any issues. It's great software. Highly Recommended. Review collected by and hosted on G2.com. What problems is Qwaiting solving and how is that benefiting you? One of the main problems Qwaiting is solving is long wait times. By allowing customers to join a virtual queue and receive real-time updates about their wait time, it helps reduce frustration and improve the overall customer experience. This can lead to increased customer satisfaction and loyalty, which is beneficial for businesses. Qwaiting also helps businesses manage their queues more efficiently, which can save them time and money. By providing valuable data and analytics, Qwaiting can help businesses optimize their operations, identify bottlenecks, and make informed decisions about staffing and resource allocation. Overall, Qwaiting is helping businesses improve their customer service and streamline their operations, which can lead to increased profitability and growth. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AS Amita S. Business Owner Mid-Market (51-1000 emp.) 3/7/2022 "Best Queuing Software With Advanced Features" 5/5 What do you like best about Qwaiting? Qwaiting is the best queuing software available in the market. It helps us to reduce customer waiting time and significantly affects staff productivity. Very easy to operate. Review collected by and hosted on G2.com. What do you dislike about Qwaiting? Till now, I don't find any difficulty while using this queuing software. Review collected by and hosted on G2.com. What problems is Qwaiting solving and how is that benefiting you? As I wrote, it helps us in reducing customer waiting time. With the Remote Management feature, we can manage our business from anywhere. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") UA Verified User in Airlines/Aviation Mid-Market (51-1000 emp.) 12/14/2021 "Impressed With All The Features Of This Software!!!" 5/5 What do you like best about Qwaiting? Qwaiting provides the best queue management software for managing customers' queues very efficiently. I just want to say that it is very easy to understand for using on daily basis. Very impressed with all its features. Review collected by and hosted on G2.com. What do you dislike about Qwaiting? I didn't find any negative thing about this software. Review collected by and hosted on G2.com. What problems is Qwaiting solving and how is that benefiting you? It is very helpful for managing long queues and boosting the customer experience as well. Review collected by and hosted on G2.com. Show More 3/29/2022 Validated ReviewerSource: Organic ## Questions about Qwaiting? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Qwaiting ](https://www.g2.com/products/qwaiting/discussions/new) GU Guest User What is Qwaiting used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-qwaiting-used-for) [ View all Discussions ](https://www.g2.com/products/qwaiting/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/qwaiting/pricing) ##### Categories on G2 [Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Queue Management](https://www.g2.com/categories/queue-management) ##### Explore More [What sales gamification platform integrates cleanly with Salesforce and Slack so contests and leaderboards live inside the tools reps already use every day?](https://www.g2.com/discussions/what-sales-gamification-platform-integrates-cleanly-with-salesforce-and-slack-so-contests-and-leaderboards-live-inside-the-tools-reps-already-use-every-day)[What publisher ad server platforms are GDPR and CCPA compliant so a European or US publisher can run ad campaigns without creating data privacy liability?](https://www.g2.com/discussions/what-publisher-ad-server-platforms-are-gdpr-and-ccpa-compliant-so-a-european-or-us-publisher-can-run-ad-campaigns-without-creating-data-privacy-liability)[Which tool supports cloud-based presentation sharing?](https://www.g2.com/discussions/which-tool-supports-cloud-based-presentation-sharing) [Which AR training simulators have the highest user engagement and retention rates?](https://www.g2.com/discussions/which-ar-training-simulators-have-the-highest-user-engagement-and-retention-rates)[Which healthcare integration engines are most trusted by healthcare software IT analysts based on user reviews?](https://www.g2.com/discussions/which-healthcare-integration-engines-are-most-trusted-by-healthcare-software-it-analysts-based-on-user-reviews)[Pros and Cons Details](https://www.g2.com/products/qwaiting/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)