Best Enterprise Product Analytics Software - Page 2

How Many Product Analytics Software Products Does G2 Track?

Total Products under this Category: 110

Category Stats (Oct 2026)

  • Average Rating: 4.56/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Insightech (+1.99%) - Among all products in this category, Insightech recorded the largest rating increase compared to last month

Last updated: October 10, 2026

How Does G2 Rank Product Analytics Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 23,000+ Authentic Reviews
  • 110+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Product Analytics Software

G2 Grid® for Product Analytics Software plotting products by satisfaction and market presence

Highlighted products: Amplitude Analytics, Pendo, Nexthink, Glassbox, Contentsquare, Whatfix, Fullstory, and LogRocket.

Underlying data: [Grid® JSON](https://www.g2.com/categories/product-analytics/grids.json?focus%5B%5D=amplitude-analytics&focus%5B%5D=pendo-io-pendo&focus%5B%5D=nexthink&focus%5B%5D=glassbox&focus%5B%5D=contentsquare&focus%5B%5D=whatfix&focus%5B%5D=fullstory&focus%5B%5D=logrocket&segment=enterprise)

Mouseflow

Behavioral Analytics for UX Friction & CRO (with MCP server and built-in AI insights) Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user behavior. We empower businesses with data-driven behavioral analytics, helping brands like eCommerce, SaaS, and enterprise brands understand why visitors are struggling, turning complex data into actionable insights that drive revenue and growth. Since essential tools like heatmaps and friction detection come out-of-the-box, you don't need an engineering degree to get quick value. How Mouseflow Helps You Optimize Faster: We’re here to toughen up your website – and your bottom line. • Mouseflow AI offers three ways to turn behavioral data into action: get a prioritized weekly roundup with Mina Insights, investigate questions with Ask Mina AI, and bring your data into your AI tools with Mouseflow MCP. • Automated UX Friction Detection Detect and fix conversion killers automatically with +7 friction events and our Friction Score—focus on changes that truly matter. • Affordable User Journey Mapping Analyze effortlessly how users move from, to, and between any page. Stop struggling to track user paths; we help you give them a shortcut to checkout. • Session Replays that Listen Watch user journeys unfold with session replays to see the truth behind clicks and turn data into powerful solutions. • Heatmaps Built for Scale Get 7 types of heatmaps, generated automatically for every page. This visibility is provided right out-of-the-box. • Conversion Funnels, Forms, & Analytics Pinpoint exact drop-off points using funnels and form analytics to increase conversions. • Real-Time Feedback Campaigns Understand visitor intent by asking the right questions at the right time. • Advanced Filtering, Segmentation, and Customization Advanced filtering and segmentation is available in every plan, supporting your experimentation roadmaps with the precision you need. Mouseflow is trusted by 210,000+ teams to analyze millions of visitor sessions, unlocking the fastest path to growth. We believe in making analytics approachable and fun, packed with “aha” moments. Uncover the truth behind your user experience today with our Essentials, Advanced, or Premium plans.

Average Rating: 4.6/5.0

Total Reviews: 690

How Do G2 Users Rate Mouseflow?

  • User Scoring: 7.7/10 (Category avg: 8.1/10)
  • Integrations: 7.3/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 7.3/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)

Who Is the Company Behind Mouseflow?

  • Seller: Mouseflow
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Copenhagen, Denmark
  • Twitter: @mouseflow
    1,736 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    56 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 68% Small, 23% Medium

What Do G2 Reviewers Say About Mouseflow?

AI-generated summary from verified user reviews

Pros
  • Users find Mouseflow's ease of use invaluable for gaining quick insights and enhancing marketing strategies.
  • Users value the clear insights from heatmaps and session replays, enhancing engagement and improving marketing strategies.
  • Users love the insightful heatmaps that enhance understanding of user behavior, helping improve site engagement and conversions.
  • Users find the easy setup of Mouseflow enables efficient tracking and enhances data collection for optimizing their websites.
  • Users praise Mouseflow for its session replay feature, allowing comprehensive tracking of customer journeys and user behavior.
Cons
  • Users find the missing features in Mouseflow hinder its usability, especially with outdated plugins and limited options.
  • Users experience data inaccuracies with Mouseflow, as loading times are slow and interactions often misrepresent actual behavior.
  • Users report filtering issues in Mouseflow, making it challenging to locate relevant session recordings efficiently.
  • Users find a lack of information on behavior patterns, which complicates their understanding of customer journeys.
  • Users find Mouseflow to be expensive, particularly for small businesses with tight budgets and limited usage.

What Are Recent G2 Reviews of Mouseflow?

What Are G2 Users Discussing About Mouseflow?

Quantum Metric

Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 40% of the world’s internet users, supporting global brands across every industry to get to the heart of their customer, with greater speed and efficiency. For more information about Quantum Metric, visit www.quantummetric.com.

Average Rating: 4.6/5.0

Total Reviews: 275

How Do G2 Users Rate Quantum Metric?

  • User Scoring: 7.1/10 (Category avg: 8.1/10)
  • Integrations: 7.6/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 7.8/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)

Who Is the Company Behind Quantum Metric?

  • Seller: Quantum Metric
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Colorado Springs, Colorado, United States
  • Twitter: @quantummetric
    673 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    467 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager
  • Top Industries: Retail, Telecommunications
  • Company Size: 63% Large, 25% Medium

What Do G2 Reviewers Say About Quantum Metric?

AI-generated summary from verified user reviews

Pros
  • Users value the near real-time insights from Quantum Metric, enhancing their understanding of user interactions effectively.
  • Users value the almost real-time session replays from Quantum Metric, enhancing insights into user behavior and friction points.
  • Users find Quantum Metric to be user-friendly, significantly enhancing customer experience analysis and session monitoring.
  • Users value the comprehensive analytics of Quantum Metric, enabling deep insights into customer experience and behaviors.
  • Users appreciate how Quantum Metric simplifies bug detection, enabling quick identification of issues and enhancing overall UX analysis.
Cons
  • Users find the learning curve steep, struggling with outdated training content and complex functionalities.
  • Users face challenges with session issues in Quantum Metric, limiting their ability to effectively track and troubleshoot sessions.
  • Users find the steep learning curve of Quantum Metric challenging, especially with the dense UI and outdated training content.
  • Users report significant data inaccuracy issues, leading to confusion and wasted time during analysis and alerts.
  • Users face replay issues in Quantum Metric, finding it difficult to locate sessions and sometimes missing replays altogether.

What Are Recent G2 Reviews of Quantum Metric?

What Are G2 Users Discussing About Quantum Metric?

PostHog

PostHog is the open-source, all-in-one platform that helps engineers build better products. We enable software teams to capture events, perform analytics, record user sessions, conduct experiments and deploy new features, all in one platform. - DESIGN BETTER: Robust product analytics. Multivariate A/B experiments. User segmentation and 50+ integrations. PostHog has everything you need to build better products. - BUILD BETTER: Roll out new features safely with feature flags, debug issues with session recordings and plan new features with correlation analysis -- all in PostHog. - DEVELOP BETTER: Expect an SDK, API, event pipelines, an SQL-like syntax for deep analysis, and an open-source app platform. - SCALE BETTER: US or EU hosting available, powered by ClickHouse. Everything is SOC2 certified, GDPR-ready, and HIPAA-compliant. PostHog is scalable to teams of any size and priced based on usage. It's entirely open source, so you can inspect every line of code, make suggestions or even build directly on top of the product to add new features and integrations.

Average Rating: 4.5/5.0

Total Reviews: 1,045

How Do G2 Users Rate PostHog?

  • User Scoring: 7.6/10 (Category avg: 8.1/10)
  • Integrations: 8.0/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 7.8/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)

Who Is the Company Behind PostHog?

  • Seller: PostHog
  • Year Founded: 2020
  • HQ Location: San Francisco, US
  • Twitter: @posthog
    21,577 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    225 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Founder
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 77% Small, 16% Medium

What Do G2 Reviewers Say About PostHog?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of PostHog, enabling quick setup and unified analytics effortlessly.
  • Users commend PostHog for its easy setup, allowing quick integration and a user-friendly experience for analytics.
  • Users appreciate the ease of use and detailed analytics from PostHog, facilitating effortless user behavior tracking.
  • Users value the ease of use and detailed user data in PostHog, enhancing their analytics experience significantly.
  • Users find the session recordings of PostHog immensely useful for analyzing user behavior effectively.
Cons
  • Users face a steep learning curve with PostHog, finding it challenging to understand its features and functionality.
  • Users face a steep learning curve with PostHog, leading to frustration in navigating its complex features.
  • Users find the UI intimidating and confusing, suggesting a need for better onboarding and clearer instructions.
  • Users report a complex initial setup for PostHog, particularly with proxy configuration and dashboard creation.
  • Users note the missing features in PostHog, leading to customization challenges and overlooked events.

What Are Recent G2 Reviews of PostHog?

What Are G2 Users Discussing About PostHog?

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Planhat

Planhat is an agentic customer platform, built to give humans and AI agents the full context they need to drive exceptional customer outcomes. Commercial teams at B2B enterprises use Planhat to automate workflows across the entire customer lifecycle, from onboarding and expansion to renewals and scaled customer success, turning better outcomes into revenue growth and enduring profitability. The platform spans three solutions; a category-leading Customer Success Platform (CSP), a comprehensive CRM system, and most recently, an AI-native Professional Services Automation (PSA) offering. The PSA brings resource management, project delivery, and services revenue into the same unified data model that has powered Planhat's category leading CSP for over a decade, helping teams drive adoption, reduce churn, and identify expansion opportunities through Customer 360 profiles, health scoring, and customer analytics. Core capabilities include AI workflows, conversational AI, and customer portals, all based on high-fidelity time-series data. Planhat serves organizations across software, IT and telecoms, healthcare & life sciences, financial services, and security.

Average Rating: 4.5/5.0

Total Reviews: 952

How Do G2 Users Rate Planhat?

  • User Scoring: 8.3/10 (Category avg: 8.1/10)
  • Integrations: 8.5/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 8.3/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)

Who Is the Company Behind Planhat?

  • Seller: Planhat
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Stockholm, Stockholm County
  • Twitter: @planhat
    1,045 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    248 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Head of Customer Success
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Medium, 31% Small

What Do G2 Reviewers Say About Planhat?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Planhat exceptional, facilitating smooth integration and team adoption.
  • Users commend the exceptional customer support from Planhat, enhancing their experience and ensuring effective collaboration.
  • Users value the extensive customization options in Planhat, enhancing their experience and streamlining workflows effectively.
  • Users appreciate the automation efficiency of Planhat, enhancing their workflow and streamlining customer management seamlessly.
  • Users value the helpfulness of Planhat, noting its excellent support and comprehensive features for managing customer success.
Cons
  • Users find the learning curve steep, struggling to navigate features and setup pages during initial use of Planhat.
  • Users find the complexity of Planhat daunting, with a challenging learning curve that hinders initial usability.
  • Users note a steep learning curve with Planhat, though support accelerates the process and enhances understanding.
  • Users face integration issues with Planhat, causing challenges in data management and trustworthiness among teams.
  • Users find the formula fields restrictive, desiring greater flexibility and automation for easier customization and efficiency.

What Are Recent G2 Reviews of Planhat?

What Are G2 Users Discussing About Planhat?

Tealeaf by Acoustic

Acoustic Experience Analytics (Tealeaf) helps organizations understand customer behavior across a digital touchpoints, improve website conversions, and optimize the customer experience. Leveraging a unique combination of session replay, heatmaps, behavioral analytics, and AI-powered anomaly detection, leading brands use Acoustic Experience Analytics go beyond traditional web analytics to learn why certain behavior takes place, quickly diagnose issues, and receive actionable insights on how to improve it – leading to significantly higher conversions and increased velocity through the customer experience. IT, Marketing, eCommerce, UX, and Web teams use Acoustic Experience Analytics to optimize websites, mobile apps, call center experiences to make the process as seamless as possible for customers. - Understand reasons for site abandonment and improve conversions - Identify moments of struggle in the customer experiences and how to fix them - Improve user experience and speed to convert - Find and fix issues quickly - Proactively manage and fight fraudulent activities across your digital channels - Quantify the business impact of every customer engagement Acoustic Experience Analytics offers a flexible deployment through SaaS, hybrid, or on-premise.

Average Rating: 4.1/5.0

Total Reviews: 33

How Do G2 Users Rate Tealeaf by Acoustic?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Tealeaf by Acoustic?

  • Seller: Acoustic
  • Year Founded: 2019
  • HQ Location: Conway, AR
  • Twitter: @GoAcoustic
    64,110 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    426 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Telecommunications
  • Company Size: 65% Large, 22% Small

What Are Recent G2 Reviews of Tealeaf by Acoustic?

What Are G2 Users Discussing About Tealeaf by Acoustic?

Hotjar by Contentsquare

Hotjar by Contentsquare is a digital experience insights platform designed to help individuals, startups, and growing businesses understand what their website or web app visitors are doing — and why. Trusted by over 1 million websites across 180+ countries, it is the go-to behavior analytics tool for teams who want fast, actionable insights without needing a data analyst or a complex setup. At the core of the platform are three product areas: Observe, Ask, and Engage. Observe tools — including Heatmaps and Session Recordings — let you see exactly how users interact with your website. Heatmaps visualize where people click, scroll, and move, helping you spot areas of friction or missed opportunity at a glance. Session Recordings capture real user journeys so you can watch individual visits, identify behavior trends, and uncover bugs with console tracking. Ask tools — including Surveys and a Feedback Widget — bring the voice of your customers directly into the product experience. Run on-site or external surveys, trigger them at the right moment in the user journey, and choose from 30+ pre-built templates covering topics like churn, NPS, product satisfaction, and content relevance. Engage streamlines the entire user research process from end to end: recruit participants, schedule sessions, conduct interviews, and get automatic recordings and transcripts — all in one place. What sets Hotjar by Contentsquare apart is its combination of depth and simplicity. The tools are intuitive enough for marketers, designers, and product managers to use independently, yet powerful enough to surface meaningful insights that drive real decisions. Hotjar complements your existing analytics stack — tools like Google Analytics or Mixpanel — by adding the qualitative layer that explains the numbers.

Average Rating: 4.3/5.0

Total Reviews: 332

How Do G2 Users Rate Hotjar by Contentsquare?

  • User Scoring: 8.3/10 (Category avg: 8.1/10)
  • Integrations: 8.3/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 8.3/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)

Who Is the Company Behind Hotjar by Contentsquare?

  • Seller: Contentsquare
  • Year Founded: 2012
  • HQ Location: Paris
  • Twitter: @Contentsquare
    6,548 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,688 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Digital Marketing Specialist
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 52% Small, 37% Medium

What Do G2 Reviewers Say About Hotjar by Contentsquare?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Hotjar, finding it straightforward to set up and understand for improving UX.
  • Users value the easy setup and insightful features of Hotjar, significantly enhancing their understanding of user experience.
  • Users value the comprehensive heatmaps of Hotjar, which provide crucial visual insights into user interactions and issues.
  • Users find Hotjar's helpful insights essential for identifying UX issues and improving website performance effectively.
  • Users value the session replay feature of Hotjar for its intuitive insights into user interactions and UX improvements.
Cons
  • Users often face a steep learning curve with Hotjar, which can hinder initial adoption and feature utilization.
  • Users experience missing features in Hotjar, with inaccurate heatmaps and limited analytics hindering overall effectiveness.
  • Users find the difficult filtering options in Hotjar frustrating, particularly when managing high volumes of recordings.
  • Users note that Hotjar can be quite expensive, especially with pricing based on individual features for growing businesses.
  • Users experience filtering issues with Hotjar, as data segmentation can be complicated and less intuitive.

What Are Recent G2 Reviews of Hotjar by Contentsquare?

What Are G2 Users Discussing About Hotjar by Contentsquare?

Conviva

Conviva is a SaaS platform for digital experience and AI agent analytics and monitoring that connects real consumer interactions to real outcomes. Using full-census client-side telemetry and a patented stateful analytics engine, Conviva automatically reveals behavioral and conversational patterns across all consumer interactions and conversations with apps, websites, and AI agents, uncovering growth opportunities and sources of friction, inefficiency, and confusion that traditional analytics miss. The platform provides an objective, consumer-perspective view of experience and continuously prioritizes improvements based on business impact, helping teams deliver more predictable and outcome-driven digital experiences. Experience and engagement patterns reflect how customers and segments actually behave with digital products, where they come from, what they do post-click, and what their outcomes are. Experience-pattern intelligence is the ability to interpret every interaction as a behavioral sequence and tie those sequences directly to outcomes. Conviva® Digital Product Insights (DPI) delivers a new way to view and understand digital product performance through the lens of consumer experience. It surfaces experience and engagement patterns from every digital interaction—across AI agents, apps, and websites—and links them to business outcomes, automatically surfacing growth opportunities and alerting teams when issues arise. With Digital Product Insights, product, growth marketing, and engineering teams can see not just what happened, but why customers drop off or fail to reach expected milestones and outcomes. Conviva® Video Streaming Insights (VSI) delivers real-time performance analytics and AI-powered insights to help enterprise streaming platforms optimize viewer experience at any scale. It tracks every aspect of each stream—spanning programs, devices, and networks—to simplify audience and content analysis, measure and optimize performance, and detect issues with root cause across the entire delivery chain. With AI-powered anomaly detection, it continuously monitors tens of thousands of fine-grained viewer cohorts in real time, pinpointing issues such as buffering, startup delays, stream failures, and bitrate drops, and showing which viewers are affected, why, and how to resolve issues before they impact viewers’ quality of experience. All Conviva products are built on the Conviva Digital Intelligence Platform. The Conviva® Digital Intelligence Platform is a cloud-based analytics platform built for high-scale, real-time data processing and AI-powered insights. Processing data 10X more efficiently than other platforms, it powers all Conviva products with its advanced technologies. The platform simplifies and centralizes data and AI-assisted semantic management, supports flexible metric and flow creation without client-side compute, and computes stateful metrics to link end-user experience directly to outcomes. With AI-powered, high-dimensional analytics, it automatically creates fine-grained cohorts to reveal growth opportunities or detect anomalies that impact outcomes, with root-cause clarity.

Average Rating: 4.5/5.0

Total Reviews: 67

How Do G2 Users Rate Conviva?

  • User Scoring: 7.9/10 (Category avg: 8.1/10)
  • Integrations: 7.9/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 8.2/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)

Who Is the Company Behind Conviva?

  • Seller: Conviva
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Foster City, CA
  • Twitter: @conviva
    12,682 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    570 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Broadcast Media, Entertainment
  • Company Size: 51% Large, 43% Medium

What Do G2 Reviewers Say About Conviva?

AI-generated summary from verified user reviews

Pros
  • Users find Conviva incredibly easy to use, allowing for quick insights and data management without prior knowledge.
  • Users value the intuitive design and real-time performance tracking of Conviva, enhancing smooth operation and analysis.
  • Users value the real-time analytics of Conviva, enhancing their ability to monitor and optimize streaming performance effectively.
  • Users value the real-time insights from Conviva, enhancing streaming quality and audience engagement effectively.
  • Users value the customizable dashboards of Conviva, enhancing their ability to monitor and improve streaming quality effectively.
Cons
  • Users find the steep learning curve with Conviva challenging, especially when managing multiple indices and user enrollments.
  • Users find the learning curve steep with Conviva, as mastering its complex interface and features takes time.
  • Users find the interface of Conviva to be not intuitive, making it challenging for new users to navigate effectively.
  • Users experience dashboard issues, including clunky UI and difficulty managing shared dashboards and data comparisons.
  • Users note the lack of missing features like a homepage, customized settings, and easier data comparisons.

What Are Recent G2 Reviews of Conviva?

Sprig

Sprig is an enterprise survey platform powered by AI agents. We help organizations move from question to evidence faster by transforming how research is designed, fielded, and synthesized. Instead of relying on manual survey programming, static forms, and time-consuming analysis, Sprig combines modern survey infrastructure with specialized agents that accelerate every stage of the research process. Research teams use Sprig to run customer surveys, market research, experience measurement, journey research, concept testing, and strategic studies. Whether collecting feedback from customers, prospects, panel participants, or users inside a product, Sprig helps teams gather higher-quality data and uncover deeper insights. Three AI agents power every stage of the research process: Design Agent: Builds rigorous studies from survey documents, research goals, briefs, and existing questionnaires. Field Agent: Delivers adaptive surveys that personalize questions and gather richer feedback across every channel. Synthesize Agent: Transforms responses into evidence-backed reports, themes, and recommendations. Leading companies including Microsoft, Figma, Notion, Ramp, DoorDash, Coinbase, Harvey, and Robinhood use Sprig to continuously learn from customers, understand markets, validate ideas, and improve products. By combining enterprise survey capabilities with AI-powered agents, Sprig enables teams to move faster, make better decisions, and turn research into a competitive advantage.

Average Rating: 4.3/5.0

Total Reviews: 197

How Do G2 Users Rate Sprig?

  • User Scoring: 7.5/10 (Category avg: 8.1/10)
  • Integrations: 7.7/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 6.9/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)

Who Is the Company Behind Sprig?

  • Seller: Sprig
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, California
  • Twitter: @Sprig
    2,085 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    259 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Product Designer
  • Top Industries: Computer Software, Financial Services
  • Company Size: 61% Medium, 28% Large

What Do G2 Reviewers Say About Sprig?

AI-generated summary from verified user reviews

Pros
  • Users love the easy setup of Sprig, making it accessible for non-technical individuals and efficient for insights.
  • Users appreciate the easy integrations of Sprig, facilitating seamless data tracking and communication within their workflow.
  • Users value the real-time feedback management of Sprig, enhancing insights and accelerating study outcomes.
  • Users praise the responsive customer support of Sprig, making assistance readily available during technical challenges.
  • Users find Sprig's ease of use refreshing, appreciating its intuitive setup and seamless integration with tools like Slack.
Cons
  • Users face issues with survey navigation and logic, making it challenging to extract meaningful insights.
  • Users struggle with survey limitations, facing navigation issues, lack of informative responses, and potential high costs.
  • Users find the setup process time-consuming due to delayed support responses and complex billing management.
  • Users face dashboard issues with Sprig, including frequent resets and confusing data formats, making surveys challenging to manage.
  • Users face challenges with data inaccuracy in Sprig, as export formatting and billing clarity can be frustrating.

What Are Recent G2 Reviews of Sprig?

Smartlook

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text. - Building conversion funnels and finding out where most of their users are leaving the website/app (and seeing what they did before they left). - Creating heatmaps of visitors’ clicks, scrolls, and moves, to highlight popular elements. Smartlook cuts out all the guesswork and gathers brands’ app data together on one central dashboard, which enables sharing and collaborating with colleagues. This means clear, data-driven decision-making for product managers, marketers, UX designers, and developers to constantly improve each website and app by reducing churn rates, boosting conversions, identifying and fixing bugs, and improving UX.

Average Rating: 4.6/5.0

Total Reviews: 837

How Do G2 Users Rate Smartlook?

  • User Scoring: 7.6/10 (Category avg: 8.1/10)
  • Integrations: 8.9/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 8.1/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Smartlook?

  • Seller: Cisco
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • Twitter: @Cisco
    720,366 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®
  • Ownership: NASDAQ:CSCO

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 85% Small, 12% Medium

What Do G2 Reviewers Say About Smartlook?

AI-generated summary from verified user reviews

Pros
  • Users find Smartlook to have a clean and intuitive interface, making navigation and usage straightforward and efficient.
  • Users value the clean interface and custom dashboards of Smartlook, enhancing their analytics and user behavior tracking.
  • Users praise the powerful analytics tools of Smartlook, especially for visualizing user behavior and optimizing decisions.
  • Users appreciate the useful free plan of Smartlook, ideal for trials and enhancing small projects.
  • Users appreciate the clean and attractive interface of Smartlook, making navigation and analytics seamless and intuitive.
Cons
  • Users find the interface to be cluttered, which sometimes distracts from the overall convenience and usability.
  • Users find the complex features challenging, especially with limited tracking and heat map creation difficulties.
  • Users report dashboard issues like an overloaded interface and occasional visual glitches affecting usability.
  • Users are disappointed by the limited 1-month data retention and the challenges in creating heat maps compared to alternatives.
  • Users are frustrated by the delays in heat map creation and the limited tracking period for free accounts.

What Are Recent G2 Reviews of Smartlook?

What Are G2 Users Discussing About Smartlook?

UXCam

UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. The company serves companies in 50+ countries and processes 100B+ data points every month. With UXCam, you can create funnels, retention charts, and dashboards to see what percentage of people are dropping off at each stage. Once you see a drop-off, you can zoom in and look at the recordings and heatmaps to understand why it happened. Book a free & quick demo on the UXCam website to learn more.

Average Rating: 4.6/5.0

Total Reviews: 209

How Do G2 Users Rate UXCam?

  • User Scoring: 7.2/10 (Category avg: 8.1/10)
  • Integrations: 7.7/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 7.8/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)

Who Is the Company Behind UXCam?

  • Seller: UXCam
  • Year Founded: 2014
  • HQ Location: San Francisco, California
  • Twitter: @uxcam
    2,141 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Product Manager
  • Top Industries: Financial Services, Computer Software
  • Company Size: 56% Small, 29% Medium

What Do G2 Reviewers Say About UXCam?

AI-generated summary from verified user reviews

Pros
  • Users value the session replay feature of UXCam for insightful analysis and quick issue resolution.
  • Users praise the responsive customer support from UXCam, assisting in dashboard construction and issue resolution effectively.
  • Users find Error Tracking in UXCam invaluable for debugging and resolving issues through detailed session insights.
  • Users appreciate the easy user behavior tracking of UXCam, enabling quick access to valuable insights and optimizations.
  • Users value the insightful heatmaps from UXCam, making it easier to analyze user interactions and improve experiences.
Cons
  • Users find the dashboard overwhelming and not very user-friendly, requiring time to enhance their experience.
  • Users find the search difficulty due to limited dashboards and analytics options, complicating their user experience.
  • Users find the cluttered interface overwhelming, suggesting it could benefit from simplification to reduce information overload.
  • Users find the data overload on the dashboard overwhelming, suggesting a need for simplification upon first use.
  • Users find filtering issues and limited dashboard functionality hinder their ability to conduct thorough analytics.

What Are Recent G2 Reviews of UXCam?

What Are G2 Users Discussing About UXCam?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated