Introducing G2.ai, the future of software buying.Try now

Top Free Proactive Customer Retention Software

Check out our list of free Proactive Customer Retention Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Proactive Customer Retention Software to ensure you get the right product.

View Free Proactive Customer Retention Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
16 Proactive Customer Retention Products Available
View all Proactive Customer Retention Software
View all Proactive Customer Retention Software
Customerscore.io
(36)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at €199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We’re your proactive customer success co-pilot. Customerscore.io helps SaaS companies prevent churn and uncover upsell opportunities by giving them a complete, real-time view of their user base. In

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 44% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Customerscore.io features and usability ratings that predict user satisfaction
    8.3
    Ease of Admin
    Average: 9.0
    10.0
    Retention
    Average: 8.7
    9.5
    Ease of Use
    Average: 9.1
    9.7
    Customer Profiles
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Natalia V.
    NV
    Identifying at-risk and upsell accounts at a glance. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Customerscore.io
    HQ Location
    Brno, CZ
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We’re your proactive customer success co-pilot. Customerscore.io helps SaaS companies prevent churn and uncover upsell opportunities by giving them a complete, real-time view of their user base. In

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 44% Mid-Market
Customerscore.io features and usability ratings that predict user satisfaction
8.3
Ease of Admin
Average: 9.0
10.0
Retention
Average: 8.7
9.5
Ease of Use
Average: 9.1
9.7
Customer Profiles
Average: 8.8
Natalia V.
NV
Identifying at-risk and upsell accounts at a glance. Read review
Seller Details
Seller
Customerscore.io
HQ Location
Brno, CZ
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Eclipse AI
(31)4.6 out of 5
6th Easiest To Use in Proactive Customer Retention software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eclipse AI is a generative AI tool that helps predict and prevent customer churn. Eclipse AI unifies and analyses your omnichannel voice-of-customer data and gives you actionable intelligence to driv

    Users
    No information available
    Industries
    • Building Materials
    • Construction
    Market Segment
    • 48% Mid-Market
    • 42% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Eclipse AI features and usability ratings that predict user satisfaction
    9.3
    Ease of Admin
    Average: 9.0
    9.0
    Retention
    Average: 8.7
    8.5
    Ease of Use
    Average: 9.1
    9.5
    Customer Profiles
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • ME
    The auto-generated analytics based on the submitted responses and the cross-co-relative analysis were insightful and helpful. Read review
    CC
    The Insights provided by the AI are saving us hours of analysis. They are always spot on and relevant to our clients. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Eclipse AI
    Year Founded
    2021
    HQ Location
    Melbourne, Victoria
    Twitter
    @TryEclipseAI
    8 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eclipse AI is a generative AI tool that helps predict and prevent customer churn. Eclipse AI unifies and analyses your omnichannel voice-of-customer data and gives you actionable intelligence to driv

Users
No information available
Industries
  • Building Materials
  • Construction
Market Segment
  • 48% Mid-Market
  • 42% Small-Business
Eclipse AI features and usability ratings that predict user satisfaction
9.3
Ease of Admin
Average: 9.0
9.0
Retention
Average: 8.7
8.5
Ease of Use
Average: 9.1
9.5
Customer Profiles
Average: 8.8
ME
The auto-generated analytics based on the submitted responses and the cross-co-relative analysis were insightful and helpful. Read review
CC
The Insights provided by the AI are saving us hours of analysis. They are always spot on and relevant to our clients. Read review
Seller Details
Seller
Eclipse AI
Year Founded
2021
HQ Location
Melbourne, Victoria
Twitter
@TryEclipseAI
8 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
See Exclusive Offers
Ascendo AI
(21)5.0 out of 5
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ascendo AI agents work with Field Service technician and Technical Support Engineers. 60% of the Operating budgets for B2B Product Companies is Support and Service. Product technical support is com

    Users
    No information available
    Industries
    • Telecommunications
    • Hospital & Health Care
    Market Segment
    • 76% Enterprise
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ascendo AI features and usability ratings that predict user satisfaction
    10.0
    Ease of Admin
    Average: 9.0
    0.0
    No information available
    10.0
    Ease of Use
    Average: 9.1
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Deovrat V.
    DV
    Easy interface that provides the best solution along with guidance on root cause and solution areas. We can also get the best technician to provide... Read review
    Payam K.
    PK
    Easy to setup and configure and prediction results are right-on to a game-plan for remote as well as field support. Ascendo provides excellent... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ascendo.AI
    Year Founded
    2020
    HQ Location
    Palo Alto, US
    Twitter
    @AscendoAI
    37 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ascendo AI agents work with Field Service technician and Technical Support Engineers. 60% of the Operating budgets for B2B Product Companies is Support and Service. Product technical support is com

Users
No information available
Industries
  • Telecommunications
  • Hospital & Health Care
Market Segment
  • 76% Enterprise
  • 14% Mid-Market
Ascendo AI features and usability ratings that predict user satisfaction
10.0
Ease of Admin
Average: 9.0
0.0
No information available
10.0
Ease of Use
Average: 9.1
0.0
No information available
Deovrat V.
DV
Easy interface that provides the best solution along with guidance on root cause and solution areas. We can also get the best technician to provide... Read review
Payam K.
PK
Easy to setup and configure and prediction results are right-on to a game-plan for remote as well as field support. Ascendo provides excellent... Read review
Seller Details
Seller
Ascendo.AI
Year Founded
2020
HQ Location
Palo Alto, US
Twitter
@AscendoAI
37 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Frame AI
(22)4.5 out of 5
8th Easiest To Use in Proactive Customer Retention software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Frame AI is how the world’s biggest companies proactively unlock the hidden value of their data with Stream-Trigger Augmented Generation (STAG). STAG, pioneered by the PhD-led team at Frame AI, appli

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 73% Mid-Market
    • 14% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Frame AI features and usability ratings that predict user satisfaction
    8.3
    Ease of Admin
    Average: 9.0
    7.9
    Retention
    Average: 8.7
    7.5
    Ease of Use
    Average: 9.1
    7.0
    Customer Profiles
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    AC
    Responsiveness. Ease of use. Support team. Read review
    Alexandre L.
    AL
    We have been working with Frame AI for more than a year now, and we really appreciate their collaboration, professionalism, thorough follow-ups and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Frame
    Year Founded
    2016
    HQ Location
    New York, New York
    Twitter
    @frame
    2,008 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Frame AI is how the world’s biggest companies proactively unlock the hidden value of their data with Stream-Trigger Augmented Generation (STAG). STAG, pioneered by the PhD-led team at Frame AI, appli

Users
No information available
Industries
  • Computer Software
Market Segment
  • 73% Mid-Market
  • 14% Enterprise
Frame AI features and usability ratings that predict user satisfaction
8.3
Ease of Admin
Average: 9.0
7.9
Retention
Average: 8.7
7.5
Ease of Use
Average: 9.1
7.0
Customer Profiles
Average: 8.8
Verified User in Computer Software
AC
Responsiveness. Ease of use. Support team. Read review
Alexandre L.
AL
We have been working with Frame AI for more than a year now, and we really appreciate their collaboration, professionalism, thorough follow-ups and... Read review
Seller Details
Seller
Frame
Year Founded
2016
HQ Location
New York, New York
Twitter
@frame
2,008 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Chargebee Retention
(17)4.3 out of 5
9th Easiest To Use in Proactive Customer Retention software
Save to My Lists
Entry Level Price:$250.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chargebee Retention automates customer retention for online subscription businesses by saving and preventing customer cancellations while helping merchants to learn, improve, and differentiate. As pio

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 59% Small-Business
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chargebee Retention features and usability ratings that predict user satisfaction
    8.3
    Ease of Admin
    Average: 9.0
    8.3
    Retention
    Average: 8.7
    7.9
    Ease of Use
    Average: 9.1
    7.9
    Customer Profiles
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Ahmed A.
    AA
    Bright back allows us to configure targeting rules to present customer groups with offers that will drive result . Present my customers with... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chargebee
    Company Website
    Year Founded
    2011
    HQ Location
    North Bethesda, MD
    Twitter
    @chargebee
    7,348 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,166 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chargebee Retention automates customer retention for online subscription businesses by saving and preventing customer cancellations while helping merchants to learn, improve, and differentiate. As pio

Users
No information available
Industries
No information available
Market Segment
  • 59% Small-Business
  • 41% Mid-Market
Chargebee Retention features and usability ratings that predict user satisfaction
8.3
Ease of Admin
Average: 9.0
8.3
Retention
Average: 8.7
7.9
Ease of Use
Average: 9.1
7.9
Customer Profiles
Average: 8.8
Ahmed A.
AA
Bright back allows us to configure targeting rules to present customer groups with offers that will drive result . Present my customers with... Read review
Seller Details
Seller
Chargebee
Company Website
Year Founded
2011
HQ Location
North Bethesda, MD
Twitter
@chargebee
7,348 Twitter followers
LinkedIn® Page
www.linkedin.com
1,166 employees on LinkedIn®
Momentum
(102)4.6 out of 5
4th Easiest To Use in Proactive Customer Retention software
Save to My Lists
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams

    Users
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 21% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Momentum is a tool designed to assist with meeting organization, call transcription, and workflow management, integrating with platforms such as Zoom, Google Meets, and Salesforce.
    • Reviewers like Momentum's user-friendly interface, seamless integration with other platforms, and its ability to provide accurate transcriptions and actionable insights from meetings.
    • Users reported occasional bugs during integration with third-party apps, limitations in customization options, and issues with the accuracy of AI-driven insights and transcriptions.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Momentum features and usability ratings that predict user satisfaction
    8.5
    Ease of Admin
    Average: 9.0
    8.3
    Retention
    Average: 8.7
    8.8
    Ease of Use
    Average: 9.1
    9.2
    Customer Profiles
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Momentum
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @dealmomentum
    281 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    133 employees on LinkedIn®
    Ownership
    JSE:MTM
Product Description
How are these determined?Information
This description is provided by the seller.

Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams

Users
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 21% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Momentum is a tool designed to assist with meeting organization, call transcription, and workflow management, integrating with platforms such as Zoom, Google Meets, and Salesforce.
  • Reviewers like Momentum's user-friendly interface, seamless integration with other platforms, and its ability to provide accurate transcriptions and actionable insights from meetings.
  • Users reported occasional bugs during integration with third-party apps, limitations in customization options, and issues with the accuracy of AI-driven insights and transcriptions.
Momentum features and usability ratings that predict user satisfaction
8.5
Ease of Admin
Average: 9.0
8.3
Retention
Average: 8.7
8.8
Ease of Use
Average: 9.1
9.2
Customer Profiles
Average: 8.8
Seller Details
Seller
Momentum
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@dealmomentum
281 Twitter followers
LinkedIn® Page
www.linkedin.com
133 employees on LinkedIn®
Ownership
JSE:MTM
STAMP
(11)4.1 out of 5
7th Easiest To Use in Proactive Customer Retention software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    STAMP is the first and leading Retention Automation Platform. Imagine being able to measure performance scores on key categories of customer needs and from multiple perspectives. STAMP (see http:/

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 82% Mid-Market
    • 18% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • STAMP features and usability ratings that predict user satisfaction
    8.1
    Ease of Admin
    Average: 9.0
    0.0
    No information available
    8.5
    Ease of Use
    Average: 9.1
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Human Resources
    CH
    Fast, easy and systematic way to capture the “voice” of our customers. Read review
    Verified User in Information Technology and Services
    AI
    Ultimately, the platform is highly intuitive. At login, it's aesthetically pleasing and there is no sense of being "Overwhelmed" and no annoying... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Stonegate
    Year Founded
    2005
    HQ Location
    Henderson, US
    Twitter
    @marc_pierce
    167 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

STAMP is the first and leading Retention Automation Platform. Imagine being able to measure performance scores on key categories of customer needs and from multiple perspectives. STAMP (see http:/

Users
No information available
Industries
No information available
Market Segment
  • 82% Mid-Market
  • 18% Enterprise
STAMP features and usability ratings that predict user satisfaction
8.1
Ease of Admin
Average: 9.0
0.0
No information available
8.5
Ease of Use
Average: 9.1
0.0
No information available
Verified User in Human Resources
CH
Fast, easy and systematic way to capture the “voice” of our customers. Read review
Verified User in Information Technology and Services
AI
Ultimately, the platform is highly intuitive. At login, it's aesthetically pleasing and there is no sense of being "Overwhelmed" and no annoying... Read review
Seller Details
Seller
Stonegate
Year Founded
2005
HQ Location
Henderson, US
Twitter
@marc_pierce
167 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
GPTfy:AI for Salesforce
(11)4.5 out of 5
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GPTfy is the Salesforce-native, enterprise-grade solution that accelerates your Salesforce integration with Generative AI such as Open AI, Cohere, Anthropic, and more to kill grunt work happening in S

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GPTfy:AI for Salesforce features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 9.0
    9.0
    Retention
    Average: 8.7
    8.5
    Ease of Use
    Average: 9.1
    9.3
    Customer Profiles
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Automotive
    AA
    Account summaries were super easy to use and were helpful to see insights on how we did Read review
    Pooja C.
    PC
    It has improved our customer satisfaction by automate AI responses. It has feature of predictive analytics. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GPTfy
    Year Founded
    2023
    HQ Location
    Chicago, Illinois,
    Twitter
    @gptfyai
    35 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GPTfy is the Salesforce-native, enterprise-grade solution that accelerates your Salesforce integration with Generative AI such as Open AI, Cohere, Anthropic, and more to kill grunt work happening in S

Users
No information available
Industries
No information available
Market Segment
  • 45% Mid-Market
  • 36% Small-Business
GPTfy:AI for Salesforce features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 9.0
9.0
Retention
Average: 8.7
8.5
Ease of Use
Average: 9.1
9.3
Customer Profiles
Average: 8.8
Verified User in Automotive
AA
Account summaries were super easy to use and were helpful to see insights on how we did Read review
Pooja C.
PC
It has improved our customer satisfaction by automate AI responses. It has feature of predictive analytics. Read review
Seller Details
Seller
GPTfy
Year Founded
2023
HQ Location
Chicago, Illinois,
Twitter
@gptfyai
35 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Rupert AI
(6)4.3 out of 5
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rupert is an AI agent that equips customer success and revenue teams with real-time predictions for accounts at churn risk or primed for upsell, triggering workflows that ensures timely proactivity an

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rupert AI features and usability ratings that predict user satisfaction
    10.0
    Ease of Admin
    Average: 9.0
    0.0
    No information available
    8.3
    Ease of Use
    Average: 9.1
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Sachin A.
    SA
    By deeply understanding both analytics products and business users' consumption behavior, Rupert is able to deliver personalized insight snippets... Read review
    Verified User in Information Technology and Services
    UI
    Rupert works seamlessly with our existing data stack also automates data distribution Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rupert AI
    HQ Location
    New York, US
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rupert is an AI agent that equips customer success and revenue teams with real-time predictions for accounts at churn risk or primed for upsell, triggering workflows that ensures timely proactivity an

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
Rupert AI features and usability ratings that predict user satisfaction
10.0
Ease of Admin
Average: 9.0
0.0
No information available
8.3
Ease of Use
Average: 9.1
0.0
No information available
Sachin A.
SA
By deeply understanding both analytics products and business users' consumption behavior, Rupert is able to deliver personalized insight snippets... Read review
Verified User in Information Technology and Services
UI
Rupert works seamlessly with our existing data stack also automates data distribution Read review
Seller Details
Seller
Rupert AI
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
FunnelStory
(13)4.8 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FunnelStory is a Customer SuperIntelligence Platform that combines enterprise structured and unstructured data to generate super­intelligence, driving a 90% reduction in surprise churn, tripling custo

    Users
    No information available
    Industries
    • Computer & Network Security
    Market Segment
    • 62% Mid-Market
    • 31% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FunnelStory features and usability ratings that predict user satisfaction
    9.3
    Ease of Admin
    Average: 9.0
    0.0
    No information available
    9.0
    Ease of Use
    Average: 9.1
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Pawan S.
    PS
    Really great customer service! Product is very insightful, helps with understanding key activities and signals in the trial. Easy to collect... Read review
    Verified User in Computer Software
    UC
    FunnelStory has been easy to onboard and connect with our other systems of record. Their native analytics are great and it's also straightforward... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    FunnelStory
    Company Website
    Year Founded
    2022
    HQ Location
    Los Altos, US
    Twitter
    @FunnelStory
    42 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FunnelStory is a Customer SuperIntelligence Platform that combines enterprise structured and unstructured data to generate super­intelligence, driving a 90% reduction in surprise churn, tripling custo

Users
No information available
Industries
  • Computer & Network Security
Market Segment
  • 62% Mid-Market
  • 31% Small-Business
FunnelStory features and usability ratings that predict user satisfaction
9.3
Ease of Admin
Average: 9.0
0.0
No information available
9.0
Ease of Use
Average: 9.1
0.0
No information available
Pawan S.
PS
Really great customer service! Product is very insightful, helps with understanding key activities and signals in the trial. Easy to collect... Read review
Verified User in Computer Software
UC
FunnelStory has been easy to onboard and connect with our other systems of record. Their native analytics are great and it's also straightforward... Read review
Seller Details
Seller
FunnelStory
Company Website
Year Founded
2022
HQ Location
Los Altos, US
Twitter
@FunnelStory
42 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Churnkey
(6)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We’re your go-to retention platform. Churnkey reduces churn, facilitates payments, and drives more revenue for companies built on recurring revenue like yours. Our platform makes it easy to quantify

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Churnkey features and usability ratings that predict user satisfaction
    9.6
    Ease of Admin
    Average: 9.0
    8.3
    Retention
    Average: 8.7
    9.7
    Ease of Use
    Average: 9.1
    8.9
    Customer Profiles
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Nataly f.
    NF
    Our company has been using the Churnkey platform for almost 2 years and we have seen great results in our cancellation rate, recovery campaigns,... Read review
    Dan A.
    DA
    Churnkey has been a lifesaver for improving customer retention. Its customizable offboarding flows, actionable insights, and seamless integration... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Churnkey
    Year Founded
    2020
    HQ Location
    Charleston, US
    Twitter
    @churnkey
    507 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We’re your go-to retention platform. Churnkey reduces churn, facilitates payments, and drives more revenue for companies built on recurring revenue like yours. Our platform makes it easy to quantify

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Churnkey features and usability ratings that predict user satisfaction
9.6
Ease of Admin
Average: 9.0
8.3
Retention
Average: 8.7
9.7
Ease of Use
Average: 9.1
8.9
Customer Profiles
Average: 8.8
Nataly f.
NF
Our company has been using the Churnkey platform for almost 2 years and we have seen great results in our cancellation rate, recovery campaigns,... Read review
Dan A.
DA
Churnkey has been a lifesaver for improving customer retention. Its customizable offboarding flows, actionable insights, and seamless integration... Read review
Seller Details
Seller
Churnkey
Year Founded
2020
HQ Location
Charleston, US
Twitter
@churnkey
507 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Churn Solution
(2)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Churn Solution prepares your business for every possible customer outcome. Start retaining customers in a matter of days and watch your revenue spike. To start managing and decreasing churn, connectin

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Churn Solution features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Retention
    Average: 8.7
    8.3
    Ease of Use
    Average: 9.1
    6.7
    Customer Profiles
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Ghadeer K.
    GK
    What I like best about Churn Solution is its ability to provide in-depth insights into customer churn. The platform's analytics tools are robust... Read review
    JY
    The standout feature for me is the customizable cancellation flows. Once, we used it to set up a flow where clients got targeted offers based on... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Churn Solution
    Year Founded
    2021
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Churn Solution prepares your business for every possible customer outcome. Start retaining customers in a matter of days and watch your revenue spike. To start managing and decreasing churn, connectin

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Churn Solution features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Retention
Average: 8.7
8.3
Ease of Use
Average: 9.1
6.7
Customer Profiles
Average: 8.8
Ghadeer K.
GK
What I like best about Churn Solution is its ability to provide in-depth insights into customer churn. The platform's analytics tools are robust... Read review
JY
The standout feature for me is the customizable cancellation flows. Once, we used it to set up a flow where clients got targeted offers based on... Read review
Seller Details
Seller
Churn Solution
Year Founded
2021
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
IrisAgent
(2)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IrisAgent is a leader in AI-powered Support Operations and provides real-time product insights to frontline support teams. IrisAgent delivers proactive customer support with AI-powered alerting, aut

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IrisAgent features and usability ratings that predict user satisfaction
    10.0
    Ease of Admin
    Average: 9.0
    10.0
    Retention
    Average: 8.7
    10.0
    Ease of Use
    Average: 9.1
    10.0
    Customer Profiles
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Hilary L.
    HL
    I like the hands-on approach from the IrisAgent team. Using AI can be daunting but the team were so helpful each step of the way, it made... Read review
    Chetan D.
    CD
    I love the fact that the AI chatbot is conversational and intuitive and our users liked chatting with it. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IrisAgent
    Year Founded
    2020
    HQ Location
    Mountain View, US
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IrisAgent is a leader in AI-powered Support Operations and provides real-time product insights to frontline support teams. IrisAgent delivers proactive customer support with AI-powered alerting, aut

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
IrisAgent features and usability ratings that predict user satisfaction
10.0
Ease of Admin
Average: 9.0
10.0
Retention
Average: 8.7
10.0
Ease of Use
Average: 9.1
10.0
Customer Profiles
Average: 8.8
Hilary L.
HL
I like the hands-on approach from the IrisAgent team. Using AI can be daunting but the team were so helpful each step of the way, it made... Read review
Chetan D.
CD
I love the fact that the AI chatbot is conversational and intuitive and our users liked chatting with it. Read review
Seller Details
Seller
IrisAgent
Year Founded
2020
HQ Location
Mountain View, US
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
RetentionEngine
(2)5.0 out of 5
Save to My Lists
Entry Level Price:$19
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RetentionEngine (powered by Bellwethr) is a dynamic cancellation experience for when your customers request to cancel their account or subscription. The only AI-powered retention tool, RetentionEngine

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RetentionEngine features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    10.0
    Ease of Use
    Average: 9.1
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Retail
    UR
    Provides a way to help keep customers from churning by providing offers and solutions BEFORE they cancel Read review
    Verified User in Retail
    UR
    It retains far more customers than we were doing prior, while reducing our inbound emails by 70% Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bellwethr
    Year Founded
    2017
    HQ Location
    Kansas City, US
    Twitter
    @GetRetention
    53 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RetentionEngine (powered by Bellwethr) is a dynamic cancellation experience for when your customers request to cancel their account or subscription. The only AI-powered retention tool, RetentionEngine

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
RetentionEngine features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
10.0
Ease of Use
Average: 9.1
0.0
No information available
Verified User in Retail
UR
Provides a way to help keep customers from churning by providing offers and solutions BEFORE they cancel Read review
Verified User in Retail
UR
It retains far more customers than we were doing prior, while reducing our inbound emails by 70% Read review
Seller Details
Seller
Bellwethr
Year Founded
2017
HQ Location
Kansas City, US
Twitter
@GetRetention
53 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
CustomerSure
(6)4.5 out of 5
Save to My Lists
Entry Level Price:£999.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CustomerSure features and usability ratings that predict user satisfaction
    8.3
    Ease of Admin
    Average: 9.0
    8.3
    Retention
    Average: 8.7
    7.8
    Ease of Use
    Average: 9.1
    8.3
    Customer Profiles
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Paul M.
    PM
    The software is easy to use and the CustomerSure team are responsive to our needs, both functionality related and supporting how we make the most... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CustomerSure
    Year Founded
    2010
    HQ Location
    Newcastle upon Tyne, GB
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS,

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 33% Mid-Market
CustomerSure features and usability ratings that predict user satisfaction
8.3
Ease of Admin
Average: 9.0
8.3
Retention
Average: 8.7
7.8
Ease of Use
Average: 9.1
8.3
Customer Profiles
Average: 8.8
Paul M.
PM
The software is easy to use and the CustomerSure team are responsive to our needs, both functionality related and supporting how we make the most... Read review
Seller Details
Seller
CustomerSure
Year Founded
2010
HQ Location
Newcastle upon Tyne, GB
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®