I really like Churnkey for its excellent customization. It's easy to create specific flows with the correct language that fit nicely with our branding. I also appreciate how it balances customized steps with best-practice suggestions. Collecting custom cancellation reasons and providing offers to specific lapsing customers are standout features for me. The initial setup was very easy, just a few clicks. Review collected by and hosted on G2.com.

It is a great product if you use it in its entirety, not just a couple of the features. We felt that it was only cost-effective when utilising the full feature set. Review collected by and hosted on G2.com.