CQI

1 review

CQI is revolutionizing how companies manage and engage with their customer base, merging CX signals with operational events to deliver Verified CX. The company's solutions surface root causes of dissatisfaction and enable proactive action to resolve potential customer friction early. Going beyond simple sentiment analysis, CQI identifies misalignment early, guiding teams or triggering system actions before it affects the customer relationship. CQI’s services are geared toward organizations looking to elevate customer satisfaction, reduce churn and increase first call resolution rates.