![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.")
PM

Paul M.

Head of Customer Experience

Mid-Market (51-1000 emp.)

8/23/2024

"Flexible software and great service at a good price"

5/5

What do you like best about CustomerSure?

The software is easy to use and the CustomerSure team are responsive to our needs, both functionality related and supporting how we make the most from our feedback programme. Review collected by and hosted on G2.com.

What do you dislike about CustomerSure?

I'm struggling to think of anything..... Review collected by and hosted on G2.com.

What problems is CustomerSure solving and how is that benefiting you?

Providing customers with a channel to provide unabridged feedback that enables us to improve. Improve tactically for individual customers to resolve immediate challenges as well as looking at the bigger picture for themes that enable us to improve the experience for all customers. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

See what 6 reviewers think of CustomerSure

4.5 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/customersure/reviews)