G2

JZ

José Z.

KAM

Mid-Market (51-1000 emp.)

6/5/2025

"A key tool to reduce cancellations and improve retention"

4/5

What do you like best about Churnkey?

Churnkey is how easy it was to integrate. The interface is very intuitive and allows for the customization of cancellation experiences, which has helped us better understand why customers leave and to implement strategies to retain them. Review collected by and hosted on G2.com.

What do you dislike about Churnkey?

offer more pre-designed templates for retention flows or provide more practical examples to optimize the initial setup. And allow more customization of the integration. Review collected by and hosted on G2.com.

What problems is Churnkey solving and how is that benefiting you?

Before using Churnkey, we were losing customers without clearly understanding why. Now, we can detect cancellation patterns, offer personalized solutions (such as pauses or discounts), and recover subscriptions that would otherwise have been lost. This has helped us reduce churn and improve retention without much additional effort. Review collected by and hosted on G2.com.