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Best Privacy Impact Assessment (PIA) Software for Small Business

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Privacy Impact Assessment (PIA) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Privacy Impact Assessment (PIA) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Privacy Impact Assessment (PIA) category.

In addition to qualifying for inclusion in the Privacy Impact Assessment (PIA) Software category, to qualify for inclusion in the Small Business Privacy Impact Assessment (PIA) Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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7 Listings in Small Business Privacy Impact Assessment (PIA) Available

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    G2 Score
Smartsheet
(21,340)4.4 out of 5
Optimized for quick response
2nd Easiest To Use in Privacy Impact Assessment (PIA) software
View top Consulting Services for Smartsheet
Save to My Lists
Entry Level Price:$9.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smartsheet is a modern work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage

    Users
    • Project Manager
    • Senior Project Manager
    Industries
    • Information Technology and Services
    • Construction
    Market Segment
    • 41% Mid-Market
    • 34% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Smartsheet is a project management tool that offers versatile project views, powerful automation, and seamless integration for efficient workflow management.
    • Reviewers appreciate Smartsheet's user-friendly interface, real-time collaboration features, and its ability to simplify complex project handling, improving operational efficiency.
    • Users reported issues with Smartsheet's interface design, slow loading times for large sheets, complex licensing model, and lack of smooth integration with other tools like Google Suite.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Smartsheet Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,511
    Project Management
    2,185
    Team Collaboration
    1,996
    Project Tracking
    1,665
    Automation
    1,633
    Cons
    Learning Curve
    1,641
    Missing Features
    1,255
    Not Intuitive
    1,111
    Limited Features
    1,026
    Smartsheet Issues
    716
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Smartsheet features and usability ratings that predict user satisfaction
    9.0
    Reporting and analytics
    Average: 8.7
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Centralized platform
    Average: 8.8
    9.2
    Tracking
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Smartsheet
    Company Website
    Year Founded
    2005
    HQ Location
    Bellevue, WA
    Twitter
    @Smartsheet
    26,570 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Smartsheet is a modern work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage

Users
  • Project Manager
  • Senior Project Manager
Industries
  • Information Technology and Services
  • Construction
Market Segment
  • 41% Mid-Market
  • 34% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Smartsheet is a project management tool that offers versatile project views, powerful automation, and seamless integration for efficient workflow management.
  • Reviewers appreciate Smartsheet's user-friendly interface, real-time collaboration features, and its ability to simplify complex project handling, improving operational efficiency.
  • Users reported issues with Smartsheet's interface design, slow loading times for large sheets, complex licensing model, and lack of smooth integration with other tools like Google Suite.
Smartsheet Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,511
Project Management
2,185
Team Collaboration
1,996
Project Tracking
1,665
Automation
1,633
Cons
Learning Curve
1,641
Missing Features
1,255
Not Intuitive
1,111
Limited Features
1,026
Smartsheet Issues
716
View All Pros and Cons
Smartsheet features and usability ratings that predict user satisfaction
9.0
Reporting and analytics
Average: 8.7
8.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Centralized platform
Average: 8.8
9.2
Tracking
Average: 8.8
Seller Details
Seller
Smartsheet
Company Website
Year Founded
2005
HQ Location
Bellevue, WA
Twitter
@Smartsheet
26,570 Twitter followers
LinkedIn® Page
www.linkedin.com
4,177 employees on LinkedIn®
heyData
(205)4.4 out of 5
1st Easiest To Use in Privacy Impact Assessment (PIA) software
Save to My Lists
Entry Level Price:Starting at €89.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    heyData: Your Fast Track to Multi-Framework Compliance At heyData, we take compliance to the next level by offering SMEs a seamless solution that covers multiple regulatory frameworks—GDPR, nFADP,

    Users
    • CEO
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • heyData Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Intuitive
    48
    Simple
    35
    Training Efficiency
    22
    Customer Support
    20
    Cons
    Not Intuitive
    9
    UX Improvement
    9
    Learning Curve
    8
    Poor Interface Design
    8
    Lack of Detail
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • heyData features and usability ratings that predict user satisfaction
    8.3
    Reporting and analytics
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Centralized platform
    Average: 8.8
    8.1
    Tracking
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    heyData
    Company Website
    Year Founded
    2019
    HQ Location
    Berlin, DE
    Twitter
    @heydata_eu
    25 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    50 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

heyData: Your Fast Track to Multi-Framework Compliance At heyData, we take compliance to the next level by offering SMEs a seamless solution that covers multiple regulatory frameworks—GDPR, nFADP,

Users
  • CEO
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Small-Business
  • 45% Mid-Market
heyData Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Intuitive
48
Simple
35
Training Efficiency
22
Customer Support
20
Cons
Not Intuitive
9
UX Improvement
9
Learning Curve
8
Poor Interface Design
8
Lack of Detail
5
View All Pros and Cons
heyData features and usability ratings that predict user satisfaction
8.3
Reporting and analytics
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.3
Centralized platform
Average: 8.8
8.1
Tracking
Average: 8.8
Seller Details
Seller
heyData
Company Website
Year Founded
2019
HQ Location
Berlin, DE
Twitter
@heydata_eu
25 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®

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TrustArc
(313)4.2 out of 5
Optimized for quick response
6th Easiest To Use in Privacy Impact Assessment (PIA) software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Privacy leaders simplify and automate their privacy programs with the TrustArc Privacy Management Platform. This single platform experience is delivered through its unique combination of privacy frame

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Enterprise
    • 39% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TrustArc is a privacy and data management solution that provides compliance tools, cookie consent management, and data privacy compliance across various jurisdictions.
    • Reviewers like TrustArc's comprehensive approach to privacy management, its ability to operationalize privacy through automation, centralized data mapping, and continuous risk assessment, and its excellent customer service.
    • Users experienced challenges with the initial setup, complexity of some features, and limitations in flexibility for quick manual changes, and some found the cost of additional modules prohibitive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TrustArc Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    72
    Customer Support
    65
    Helpful
    49
    Data Privacy
    42
    Problem Solving
    37
    Cons
    Poor Customer Support
    21
    Learning Curve
    16
    Learning Difficulty
    15
    Complexity
    14
    Complexity Issues
    14
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TrustArc features and usability ratings that predict user satisfaction
    8.3
    Reporting and analytics
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Centralized platform
    Average: 8.8
    8.3
    Tracking
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TrustArc
    Company Website
    Year Founded
    1997
    HQ Location
    San Francisco, CA
    Twitter
    @TrustArc
    12,814 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    368 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Privacy leaders simplify and automate their privacy programs with the TrustArc Privacy Management Platform. This single platform experience is delivered through its unique combination of privacy frame

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Enterprise
  • 39% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TrustArc is a privacy and data management solution that provides compliance tools, cookie consent management, and data privacy compliance across various jurisdictions.
  • Reviewers like TrustArc's comprehensive approach to privacy management, its ability to operationalize privacy through automation, centralized data mapping, and continuous risk assessment, and its excellent customer service.
  • Users experienced challenges with the initial setup, complexity of some features, and limitations in flexibility for quick manual changes, and some found the cost of additional modules prohibitive.
TrustArc Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
72
Customer Support
65
Helpful
49
Data Privacy
42
Problem Solving
37
Cons
Poor Customer Support
21
Learning Curve
16
Learning Difficulty
15
Complexity
14
Complexity Issues
14
View All Pros and Cons
TrustArc features and usability ratings that predict user satisfaction
8.3
Reporting and analytics
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.2
Centralized platform
Average: 8.8
8.3
Tracking
Average: 8.8
Seller Details
Seller
TrustArc
Company Website
Year Founded
1997
HQ Location
San Francisco, CA
Twitter
@TrustArc
12,814 Twitter followers
LinkedIn® Page
www.linkedin.com
368 employees on LinkedIn®
Osano
(150)4.5 out of 5
Optimized for quick response
8th Easiest To Use in Privacy Impact Assessment (PIA) software
View top Consulting Services for Osano
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stop sweating privacy—Osano’s got your back. Osano is the all-in-one data-privacy platform that turns compliance from a headache into a strategic advantage. One line of JavaScript drops a powerhous

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 54% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Osano is a data compliance and privacy tool that helps websites automatically comply with CCPA, GDRR and other privacy rules, and offers features such as cookie consent management, DSAR form processing, and continuous monitoring of discovered cookies and scripts.
    • Reviewers frequently mention the ease of use and setup, the ability to manage cookie consents and DSARs across multiple platforms in different countries, and the excellent customer support provided by the Osano team.
    • Reviewers noted some challenges with the initial setup and implementation, the lack of high design flexibility, the high cost compared to other tools, and slow support response times for non-US based companies.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Osano Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Easy Setup
    14
    Customer Support
    13
    Cookie Management
    12
    Compliance Management
    10
    Cons
    Expensive
    5
    Limited Customization
    5
    Difficult Customization
    3
    Insufficient Resources
    3
    Integration Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Osano features and usability ratings that predict user satisfaction
    9.2
    Reporting and analytics
    Average: 8.7
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Centralized platform
    Average: 8.8
    9.6
    Tracking
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Osano, Inc., a Public Benefit Corporation
    Company Website
    Year Founded
    2018
    HQ Location
    Austin, Texas
    Twitter
    @Osano
    1,526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stop sweating privacy—Osano’s got your back. Osano is the all-in-one data-privacy platform that turns compliance from a headache into a strategic advantage. One line of JavaScript drops a powerhous

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 54% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Osano is a data compliance and privacy tool that helps websites automatically comply with CCPA, GDRR and other privacy rules, and offers features such as cookie consent management, DSAR form processing, and continuous monitoring of discovered cookies and scripts.
  • Reviewers frequently mention the ease of use and setup, the ability to manage cookie consents and DSARs across multiple platforms in different countries, and the excellent customer support provided by the Osano team.
  • Reviewers noted some challenges with the initial setup and implementation, the lack of high design flexibility, the high cost compared to other tools, and slow support response times for non-US based companies.
Osano Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Easy Setup
14
Customer Support
13
Cookie Management
12
Compliance Management
10
Cons
Expensive
5
Limited Customization
5
Difficult Customization
3
Insufficient Resources
3
Integration Issues
3
View All Pros and Cons
Osano features and usability ratings that predict user satisfaction
9.2
Reporting and analytics
Average: 8.7
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.6
Centralized platform
Average: 8.8
9.6
Tracking
Average: 8.8
Seller Details
Seller
Osano, Inc., a Public Benefit Corporation
Company Website
Year Founded
2018
HQ Location
Austin, Texas
Twitter
@Osano
1,526 Twitter followers
LinkedIn® Page
www.linkedin.com
86 employees on LinkedIn®
PrivacyEngine
(83)4.7 out of 5
5th Easiest To Use in Privacy Impact Assessment (PIA) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PrivacyEngine is a leading provider of data privacy management solutions, designed to help organisations across various sectors, including retail, healthcare, financial services, and government, achie

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PrivacyEngine Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Ease of Use
    9
    Compliance Management
    7
    Efficiency
    7
    Security
    7
    Cons
    Learning Curve
    6
    Insufficient Training
    3
    Poor Interface Design
    3
    Feature Limitations
    2
    Information Overload
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PrivacyEngine features and usability ratings that predict user satisfaction
    8.5
    Reporting and analytics
    Average: 8.7
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Centralized platform
    Average: 8.8
    8.8
    Tracking
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PrivacyEngine
    Year Founded
    2013
    HQ Location
    Dublin, County Dublin
    Twitter
    @PrivacyEngineDP
    754 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PrivacyEngine is a leading provider of data privacy management solutions, designed to help organisations across various sectors, including retail, healthcare, financial services, and government, achie

Users
No information available
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 29% Small-Business
PrivacyEngine Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Ease of Use
9
Compliance Management
7
Efficiency
7
Security
7
Cons
Learning Curve
6
Insufficient Training
3
Poor Interface Design
3
Feature Limitations
2
Information Overload
2
View All Pros and Cons
PrivacyEngine features and usability ratings that predict user satisfaction
8.5
Reporting and analytics
Average: 8.7
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.4
Centralized platform
Average: 8.8
8.8
Tracking
Average: 8.8
Seller Details
Seller
PrivacyEngine
Year Founded
2013
HQ Location
Dublin, County Dublin
Twitter
@PrivacyEngineDP
754 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
iGrafx GDPR Suite
(15)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iGrafx provides a platform loaded with the regulatory elements associated with this regulation, ensuring you have the means to assess risk, model your data flows, identify gaps, and implement audit co

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • iGrafx GDPR Suite features and usability ratings that predict user satisfaction
    9.2
    Reporting and analytics
    Average: 8.7
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Centralized platform
    Average: 8.8
    7.9
    Tracking
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    iGrafx
    Year Founded
    1991
    HQ Location
    Tualatin, OR
    Twitter
    @iGrafx
    661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iGrafx provides a platform loaded with the regulatory elements associated with this regulation, ensuring you have the means to assess risk, model your data flows, identify gaps, and implement audit co

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 33% Mid-Market
iGrafx GDPR Suite features and usability ratings that predict user satisfaction
9.2
Reporting and analytics
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.8
Centralized platform
Average: 8.8
7.9
Tracking
Average: 8.8
Seller Details
Seller
iGrafx
Year Founded
1991
HQ Location
Tualatin, OR
Twitter
@iGrafx
661 Twitter followers
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
GDPRsimple
(102)4.3 out of 5
11th Easiest To Use in Privacy Impact Assessment (PIA) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We condensed dense and complex language, layered in Definitions and Reference Guides, and help SMEs to: • Simplify the GDPR implementation process through Document Generators, and • Simplify demonstra

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Small-Business
    • 35% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GDPRsimple features and usability ratings that predict user satisfaction
    8.7
    Reporting and analytics
    Average: 8.7
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Centralized platform
    Average: 8.8
    9.0
    Tracking
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GDPRsimple
    Year Founded
    2018
    HQ Location
    New York, US
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We condensed dense and complex language, layered in Definitions and Reference Guides, and help SMEs to: • Simplify the GDPR implementation process through Document Generators, and • Simplify demonstra

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Small-Business
  • 35% Mid-Market
GDPRsimple features and usability ratings that predict user satisfaction
8.7
Reporting and analytics
Average: 8.7
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.7
Centralized platform
Average: 8.8
9.0
Tracking
Average: 8.8
Seller Details
Seller
GDPRsimple
Year Founded
2018
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
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7 Listings in Small Business Privacy Impact Assessment (PIA) Available

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