Osano Reviews & Product Details

Over time, I’ve especially valued Osano’s reliability and scalability in managing consent across jurisdictions. The consent tracking and audit readiness are strong, and the platform integrates smoothly into existing workflows. It continues to strike a good balance between compliance and user experience without requiring constant oversight. Review collected by and hosted on G2.com.

Osano is strong overall, but there’s room to improve in deeper analytics and reporting—particularly more granular insights into consent behavior across regions and user segments. Greater flexibility in banner customization without requiring code would also help. Additionally, more proactive guidance or benchmarking on evolving regulatory expectations could further enhance its value for legal and compliance teams Review collected by and hosted on G2.com.

Osano was very easy to onboard -- the documentation and assistance were fantastic, but we almost didn't need them because the platform was intuitive to use. The biggest advantage for us, however, was how well Osano handles managing permissions for our Hubspot integration. We tried other solutions who claimed they worked with Hubspot, but they weren't setup for managing Hubspot's code on a non-Hubspot website. We kept running in to trouble that hamstrung our website or didn't respect user's privacy preferences. Osano handles it well right out of the box. Review collected by and hosted on G2.com.

Osano does cost more than some other solutions we tried, though we've found the product to be well worth the cost. Review collected by and hosted on G2.com.

I love how easy Osano is to set up and manage. The cookie consent banner took just one line of JavaScript, and everything from script management to disclosures is super intuitive. The TrustHub feature keeps all our compliance pages in one place, and the location detection automatically adjusts consent for each visitor. It just works — and it’s much easier to use than other tools we tried. Review collected by and hosted on G2.com.

The only real downside is the price — it’s definitely on the higher side compared to other tools. For smaller organizations or lower-traffic sites, the cost can feel steep. That said, it’s been worth it for us because of how easy it is to use and maintain once it’s set up. Review collected by and hosted on G2.com.

Ability to implement very quickly to sites with the CMP, clone configurations, make changes and finalize deployment through publishing. Also like the continuous monitoring of discovered cookies and scripts. Also like that you can configure a site with Silent mode while it performs discovery. Customer service is excellent as they provided rapid guidance on what was possible and impossible. Also works great with GA, GTM and CMS such as Drupal and WP. Review collected by and hosted on G2.com.

While I do like the easy "out of the box" configurations, many "custom" configurations can only be implemented with custom CSS or Osano JavaScript querystring for templates. I wish the Preview feature within the tool can show the live UI changes, like button made invisible or custom banner border and color. That said, the out of the box configuration will help 90% of companies and mine was the 10% where my internal customers wanted tweaks. Also works great with GA and GTM but if you tweak the template parameter and other forced customizations, you'll have to do a little but more work on the integration. Review collected by and hosted on G2.com.

It's incredibly easy to use and the most responsive support I've ever worked with. They always reach out when there are updates we should know about which is awesome. Review collected by and hosted on G2.com.

We use the consent manager and it's been a great product so far. I can't really say there are any negatives, consent management is a straight forward process and technical support is always there to help. Review collected by and hosted on G2.com.

I like using Osano for managing user privacy consent choices. It simplifies the process of collecting consent and sending those signals to my tagging solution. I also find the classification suggestion AI tool really helpful, specially with the confidence score. The setup process was straightforward, requiring only a snippet. Review collected by and hosted on G2.com.

Banner customization is somewhat limited. It would be interesting to see more flexible layouts or more customization options. Review collected by and hosted on G2.com.

I really appreciate the powerful automation features in Osano, which are a game changer for our organization. These features allow us to remain compliant without the need for extensive resources, enabling us to handle significant increases in incoming requests efficiently without the need for extra staff or additional time spent on compliance tasks. I find the workflow and simplicity Osano offers are exceptional, making it much easier to achieve and maintain compliance seamlessly. With limited staff, these features act as a force multiplier, significantly enhancing our operational capability. Additionally, the ease of setup was impressive, with their support team guiding us through the process swiftly, completing most of the setup in under an afternoon. This streamlined experience enhances our ability to integrate compliance into our daily operations effortlessly. Review collected by and hosted on G2.com.

The data discovery feature was initially lacking, which posed a challenge at the beginning. Although we managed to make it work, it required some adjustment. Additionally, for larger corporations, the simplicity of Osano might be a hindrance rather than a benefit for those that need more detailed or customized workflows. Review collected by and hosted on G2.com.

I love the ease of use of Osano; the format is very easy to use. I can see cookies, scripts, and iframes clearly. The simplicity of the format makes it nice and simple for compliance professionals, allowing them to pop in and do their tasks without needing a dedicated cookie expert. The setup was very easy, and the Osano team was great at assisting us with implementation. Review collected by and hosted on G2.com.

nothing, i really like it Review collected by and hosted on G2.com.

Osano is really easy to use and is best suited for a company looking for quick implementation and getting up and running immediately with best practices and settings configured out of the box. It focuses on trying to keep you compliant and has several features that help with using it correctly (like the banner previews) and quickly (AI-assisted cookie classification). The basic customization options are easy to use. The discovery of cookies is quick and the rules are easy to use. Additionally, the support is great - very quick to respond and knowledgable. Review collected by and hosted on G2.com.

It might not be the right fit for an organization looking for a very custom solution. Some of the customization options are limited or require reaching out to support to enable - for example customizing larger parts of the disclaimers/consent strings, adding custom links or buttons. The solution tries to steer you to a path defined by Osano that is probably a great and compliant fit for most companies - but in specific cases when the legal/privacy team wants to make some custom choices, it is not as easy to change. The AI-assisted cookie classification is a hit or miss - but also I haven't seen other solutions doing it better. Review collected by and hosted on G2.com.

I appreciate Osano for its great customer support and the effective cookie consent application. It helps us stay informed of any regulatory changes, which is essential for keeping us compliant. Review collected by and hosted on G2.com.

Nothing I can think of. Review collected by and hosted on G2.com.