It was a big improvement in setup to OneTrust (I have gone through implementing them both.) and it uses AI to help categorize many of the scripts and items. Review collected by and hosted on G2.com.

There needs to be a better way to bulk categorize as "Blocklisted" those scripts we'd like to block. Checkboxes would be worthwhile in the list of scripts. Review collected by and hosted on G2.com.

Over time, I’ve especially valued Osano’s reliability and scalability in managing consent across jurisdictions. The consent tracking and audit readiness are strong, and the platform integrates smoothly into existing workflows. It continues to strike a good balance between compliance and user experience without requiring constant oversight. Review collected by and hosted on G2.com.

Osano is strong overall, but there’s room to improve in deeper analytics and reporting—particularly more granular insights into consent behavior across regions and user segments. Greater flexibility in banner customization without requiring code would also help. Additionally, more proactive guidance or benchmarking on evolving regulatory expectations could further enhance its value for legal and compliance teams Review collected by and hosted on G2.com.

It helps us manage all our sites in one place for cookie consent management. I mostly work with cookie configurations. I like the full list and being able to search at a granular level. Review collected by and hosted on G2.com.

I wish I could search by the configuration code. I know it is part of the URL, but I have to click on each configuration to see each code. Use case: I have hundreds of microsites, and each one has a separate Osano configuration. I get the page embedded JS code, but then have to manually find it in Osano. Review collected by and hosted on G2.com.

I like that with Osano, I can have a single account and payment for all of my different domains and clients, which makes it very affordable and easy to use. The back end is incredibly flexible, allowing me to change the way the designs look for cookie preferences. I also really love how Osano updates the opt ins automatically by country or state, which can be seen on an interactive map in the back end. When you click on a location, you can see new cookie or pixel preferences, and they're updating them all the time, which is very helpful. The initial setup was very easy, with great support from the team. We were able to quickly understand how it worked, and when we had questions, the team was happy to help us. It was a great experience. Review collected by and hosted on G2.com.

Managing the scripts and cookies can be complicated. Review collected by and hosted on G2.com.

For a small business, keeping up with the state-level privacy legal landscape can be excessively cumbersome. Osano sets and updates its defaults to stay aligned with these changes. For us, that peace of mind matters more than any efficiency we might gain by going with another company.

Also, their online support has been quick and effective in resolving bugs. Review collected by and hosted on G2.com.

I’ve noticed that when I stray from their default settings, it can introduce bugs that are very difficult to track down. I haven’t noticed this in the past year or so, though.

They’re usually quick to resolve issues when they come up, but I’ve found it’s still necessary to thoroughly test everything before leaving any functionality active. Review collected by and hosted on G2.com.

Shows what cookies are on the site and gives you an idea of how to categorize them. It is great for companies running many sites and gives you good data control over each site.

The UI is clean and it is easy to integrate with your sites regardless of if you are running Shopify or a custom solution. Review collected by and hosted on G2.com.

Somtimes the categorization of the cookies can be confusing or difficult , it is not clear if the cookie should or should not be allowed or what it is for.

Some of the support around that could be a little better. Review collected by and hosted on G2.com.

Osano provides a great solution that helps us both display and style our privacy policy pop-up, as well as manage any data deletion requests that come through. Review collected by and hosted on G2.com.

We still haven’t taken advantage of any of the automation features because they seem a little complicated to set up, so we’re managing everything in spreadsheets for now. Review collected by and hosted on G2.com.

Operating in highly regulated fintech bank, we needed a robust data privacy tool and Osano delivers, making complex data mapping and automated DSAR fulfillment simple to manage. Review collected by and hosted on G2.com.

The platfrom is solid, however, configuring advanced cookie consent and automated data mapping across complex financial databases took longer than anticipated. Review collected by and hosted on G2.com.

I use Osano to manage cookie consent, privacy compliance, and third-party monitoring across our websites. I appreciate its ease of use and automated compliance capabilities. Osano provides clear visibility into website cookies and third-party tracking, simplifying privacy compliance with easy consent management and automated monitoring. The initial setup of Osano was very easy. Review collected by and hosted on G2.com.

reporting customization Review collected by and hosted on G2.com.

The cookie consent mechanism is very easy to implement and does not interfere with any other plugs in running on our webpages. Gives me confidence to know this part of privacy requirements is alwasy running behind the scenes and up to date. Review collected by and hosted on G2.com.

Have not encountered any. Hope to stand up their data mapping product in the new year. Review collected by and hosted on G2.com.