SimplyBook.me Reviews & Product Details

Simply Book is easy to understand and we use it in conjunction with Service Titan. It is not as customizable as I would like though. Review collected by and hosted on G2.com.

I do not like that there is no option to have a different AMOUNT of DIFFERENT time slots. For example, I cannot set it to have 4 8am-11am slots and 6 12pm-3pm time slots on the same day. I would really like the option to manipulate the time slots in a way that would work better for the company. Review collected by and hosted on G2.com.

SimplyBook is a flexible appointment scheduling engine offering customized booking URL, or it is also embeddable to social media pages and websites. This app also provides a platform to promote special offers such as discounts or gift certificates. Review collected by and hosted on G2.com.

I would love to see the feature that would automatically allow our customers to schedule recurring appointments. Review collected by and hosted on G2.com.

I have been using simplybook.me for nearly 3 years now and I've always been really impressed with the system. It has integrated well with my website and given me the flexibility to schedule my days and make adjustment where i need to.

I find the interface good to use and when I've had to ask for help it's always been there. I have recently upgraded and I am now enjoying even more options to help my business streamline. I would highly recommend Simplybook.me for small businesses like mine! Review collected by and hosted on G2.com.

I would like to be able to easily schedule breaks between appointments, the only way to do this is quite manual at the moment. Review collected by and hosted on G2.com.

The app is robust with features. When I needed some guidance on how to customize the service for my needs, their customer service team (Polly) was SUPER helpful. A+ customer support! Review collected by and hosted on G2.com.

At the moment, I don't have any. Pleased with the service. Review collected by and hosted on G2.com.

The amount of features is great.

My favourites are Payment Processing, SMTP Email, Facebook Client booking, Cal sync and Rewards and Referrals. It has so many features but these exactly what i was looking for in a booking system.

I have to give a thumbs up to the "live" support, they helped me fix a few issues I ran into while integratinh the calendar on my WordPress page. Most places have "email" support and it sucks balls waiting for a reply. Really great support staff who knew their service well.

The "i" info button next to most options is fantastic, a real time saver. Review collected by and hosted on G2.com.

The Custom Bookings pages and templates I just can't warm to them. I prefer to integrate a calendar straight into a WordPress page.

If you are a complete newbie, there is a steep learning curve, but honestly, they do a very good job of explaining the setup and integration. Review collected by and hosted on G2.com.

J'ai beaucoup aimé simplybookme car il est facile à mettre en place et assez intuitif. Beaucoup de possibilité sont offerte ce qui en fait un outil très complet. Le système de module permet de paramétrer l'application comme on le souhaite. C'est très positif. Review collected by and hosted on G2.com.

trop peu de module dans l'offre de base. Peu être en mettre 5 au lieu de 3. La version supplémentaire revient trop cher pour une petite entreprise. Quelques problème de traduction de temps en temps qui on perturbé le paramétrage mais à priori tout est rentré dans l'ordre. Review collected by and hosted on G2.com.

I love that it's a separate website that I can link and integrate into my social media accounts (Facebook) and my blog. I love that it gathers emails and asks them right away if I can use their email for future use. I love that the client can book, pay, and even cancel their sessions all in one place. It has great features that allow you to create coupons for your clients. You can also create a membership plan. I haven't explored this yet but looking forward to it. You can package your services or products and make it easier for your clients to save money. It also keeps track of your reports. Review collected by and hosted on G2.com.

It's easy to setup but not so easy for the client to navigate. If you have an older clientele who does not feel comfortable with "playing around " with websites, the booking and navigation of the site can be very frustrating. Key things are missing like a back button or if you need to cancel it's not that easy to figure it out. Review collected by and hosted on G2.com.

My experience with SBM has been amazing!!! I was proud of myself when I was able to put up the first basic page and features. When I was ready to take things to another level, I needed help and reached out to online support. And that was an absolutely beautiful experience. The online support staff was patient and very instructive. Ingi specifically one day spent hours with me helping me to set up some features I wanted to have on the page. I literally have no complaints and I am fully thankful for SBM and the support they offer to clients like me who is learning new things to give their small businesses a professional presence online. Review collected by and hosted on G2.com.

There is nothing I dislike per se. At first, I was using the free option because I do not have a big clientele. But I needed to have more features (in addition to the one free one that SBM offers), so I had to upgrade to a payment plan even though I do not have a clientele above 50 people. In any case, I am just thankful for the platform because it answers many of my desires to give my brand a professional look. Review collected by and hosted on G2.com.

The Administrative portal is intuitive and gives the ability to customize at a very deep level. The online support is also fantastic and very responsive. There are numerous custom features that let you delve into the specific areas you want to adapt to fit your feel. Review collected by and hosted on G2.com.

Some restrictions in the configurations of the messaging templates and calendar interfaces with 3rd parties exist; however the team assisted with creating work-arounds. Overall the product is great and able to do exactly what it says it can do. Review collected by and hosted on G2.com.

I absolutely love how efficient Simplybook.me is with theirer customer service. As soon as I have a problem I simply click on the instant chat and my problem is solved. They are quick to walk me through any issues I may have and 1 2 3 we're done. Review collected by and hosted on G2.com.

I really can't think of anything I dislike for this website. The pricing is good, usability is good, everything about it is good. Review collected by and hosted on G2.com.

The installation of the system is very simple and self-explanatory. Thanks to the various addons, the tool can be easily adapted to the own requirements. The tool can also be easily integrated into your own homepage or on your Facebook fan sites. The various packages for bookings and SMS are very helpful for seasonal business. Review collected by and hosted on G2.com.

The available templates are limited. Customizations are a bit more complicated. Unfortunately, only credit cards and direct debits are available as payment methods. Other possibilities such as PayPal or Klarna would be desirable. A function that we still need but haven't found yet: When booking an appointment, it should also be possible for the customer to upload attachments. This is not possible as far as we know. Review collected by and hosted on G2.com.

Main motivation to switch over from Calendly was that each subscription includes an unlimited number of users, which allows us to scale our team without incurring additional costs. The system is also highly customizable both with built-in features and CSS. The end-customer interface is sleek and modern, allowing easy brand integration both on the booking website and widgets. Pricing is also very competitive in comparison to other similar products. Review collected by and hosted on G2.com.

The user interface is a little confusing, with too many buttons and options, some of which aren't very obvious to find. Some minor bugs needs ironing out, for example when clicking the back button in widget mode, instead of returning to the main website it opens a Booking Website page with About Us section, Opening Hours and Social links. At my company we explicitly don't clients to see the Booking Website, so that's a bit of a bummer right now. Review collected by and hosted on G2.com.

The features are plentiful, they enabled all the features by default on the trial account without any commitment on purchase or credit card info. They impressed me by the rich features and easy to use user interface. The features are very self-explanatory. I contacted their online live chat support a few times and they were straight-forward and responsive. Review collected by and hosted on G2.com.

Not much dislike, but a few features enhancement that I would love to see in the future. e.g. More varieties in user reports. Currently, they offer reports mostly in marketing reports. There is no sales tax reports which help me to track how much sales tax I owe from certain period. More reports around financial would be nice. Review collected by and hosted on G2.com.

I run a sport facility rental company in Malaysia. Simplybook is absolutely beautiful and fits my booking and scheduling needs. Simplybook has helped me in avoiding double booking which may lead to bad customers satisfaction. 24/7 customer service helped me to set up the booking website up running in just 3 days. Simplybook also has dashboard that helps you understand more about your customer so that you can make better business decision to attract more customers. Review collected by and hosted on G2.com.

Lack of more localized payment system (eWallet) such as Boost, Grabpay, QRpay etc. Review collected by and hosted on G2.com.

Great free option for those who are just starting out. with affordable paid options once you decide to expand.

Very easy to set up and customise for your business.

Straight forward booking process for clients.

Excellent templates which give your site a professional feel. Review collected by and hosted on G2.com.

Since I started using this service over a year ago there have been frequent updates and improvements to the site. I do not have any current dislikes with the system. Review collected by and hosted on G2.com.

UI is friendly and has a nice look and feel. All buttons are easy to see and the color scheme is great. Review collected by and hosted on G2.com.

Some features and buttons are hard to find. Navigation could improve as well. Log in button is the first thing i need to see and it is difficult to locate in first glance. Review collected by and hosted on G2.com.

usability and integration with the site. Facebook Integration Review collected by and hosted on G2.com.

easy to spoil the system when changing the base interval for recording in the settings Review collected by and hosted on G2.com.

The customization options - I can have any look I want which is important. Adding my logo, being able to customize packages, etc.. Having really great customer service, ready to answer questions and trouble shoot. Review collected by and hosted on G2.com.

It took a bit for me to get the flow of this program. I believe that speaks more about me than the software. Once I intuited the system- easy peasy. Review collected by and hosted on G2.com.

The live help has been invaluable in helping me set up my booking system. Messages usually get answered in less than a minute and the person helping is usually very helpful and able to resolve the problem. Review collected by and hosted on G2.com.

I found the site very complicated as this is my first time using a booking site and I am not very technical. Review collected by and hosted on G2.com.

The initial setup was very easy.

The dashboard is user friendly and highly customizable.

Adding our online services was very easy.

The customer support was excellent. Review collected by and hosted on G2.com.

There is some degrees of learning curve. Review collected by and hosted on G2.com.

Very easy to set up and the customisation options are useful too. We were up and running within 20 minutes of setup and bookings being made after that. Users have found it easy to use too, which is important. Review collected by and hosted on G2.com.

I've not found anything that I dislike, or gives me any cause for concern. Review collected by and hosted on G2.com.

I use this for my photography business and it saves me so much time booking clients! I can set it up however I like/need and also integrat onto my personal website. Works well and clients love it! Review collected by and hosted on G2.com.

The interface to set it up has a lot of steps and could be a little less confusing Review collected by and hosted on G2.com.

Simplybook.me is a low cost way to have clients book services online. There are a number of really great features provided, including options for online payment. Review collected by and hosted on G2.com.

The simplybook.me system is not as simple to use as it could be.

There are hidden fees. It purports to give a completely free version to small businesses like mine which have only a few clients but very quickly you and up having to purchase features which were supposed to be included at book cost.

My business and accounts are located outside of the US and Europe. I am not able to access any of the options that would allow for online payment. This is really frustrating and keeps me from fully using the simplybook.me system and offering a more efficient service to my clients. Review collected by and hosted on G2.com.

I reviewed a LOT of calendars and found SimplyBook.me has the most features, by far, and has thought them through -- so they make sense and they work. Review collected by and hosted on G2.com.

Nothing yet, we've just implemented it and found it really easy. Review collected by and hosted on G2.com.