Best Multilingual Customer Support Software - Page 3
Multilingual customer support software products improve the capabilities of contact centers and customer support teams by expanding their reach into international customer populations. Multinational companies with global customers and companies with ambitions to break into foreign markets often require multilingual capabilities to communicate with their growing customer base.
Translation support required by customer service teams must be able to handle the volume of service requests with a quick turnaround on service-level agreements. Multilingual customer support solves this issue using machine translation technology to provide real-time and reliable translation capabilities. Some products may be coupled with post-editing services to provide quality assurance on translation outputs.
Multilingual customer support distinguishes itself from other localization software such as computer-assisted translation software and machine translation software by focusing on providing translation support to customer service teams. The software is designed to integrate with customer service software such as help desk software, live chat software, feedback analytics software, social customer service software, and CRM software.
To qualify for inclusion into the Multilingual Customer Support category, a product must:
Featured Multilingual Customer Support Software At A Glance
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Askly is the perfect blend of human and AI for customer communication. Reply 24/7. Speak 30+ languages. Turns 3× more visitors into loyal customers. Built for modern teams and multilingual websites.
- 100% Small-Business
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Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage w
- 81% Small-Business
- 14% Mid-Market
57 Twitter followers
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ChatBridge is a powerful Salesforce Chat Translator built for fast, accurate, and real-time multilingual support inside Salesforce Service Console. It automatically translates incoming and outgoing me
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Crescendo.ai is an AI-powered customer success and omnichannel support platform designed to help businesses deliver exceptional customer experiences at scale. We combine the best of generative AI and
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Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tec
- 53% Small-Business
- 47% Mid-Market
3,187 Twitter followers
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FranklyAI offers a conversational feedback platform that allows users to give feedback in a more natural and engaging way, by using conversational interfaces like chatbots and voice assistants. The co
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HaveFunnels is an omnichannel customer-engagement platform that unifies every conversation your business has—across WhatsApp, Instagram, Facebook Messenger, web chat, email and SMS—into a single AI-po
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InsertChat is a cutting-edge SaaS application designed to revolutionize customer service and engagement for businesses. It seamlessly integrates the formidable AI capabilities of ChatGPT with your bus
- 100% Small-Business
238 Twitter followers
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- User Satisfaction
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InterpretWise is an AI-powered platform for real-time interpretation, transcription, and multilingual captions for live, hybrid, and virtual events. Participants can listen or read translations direct
- Overview
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Invent AI Assistants: Omnichannel AI Platform for Automated Customer Service, Voice & Chatbot Automation, and White‑Label Solutions Invent AI Assistants is a powerful omnichannel AI platform th
56 Twitter followers
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LinguaNyx is a platform that helps organisations manage interpreting services with greater control, transparency, and efficiency.
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- User Satisfaction
- Seller Details
Palmate is a versatile Low-Code/No-Code chatbot platform designed to empower businesses in managing customer support and sales across all communication channels. With Palmate, companies can deliver 24
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Representative24 is an AI-powered CX platform that helps businesses deliver fast, secure, and personalized support 24/7. Unlike basic AI chatbots, Representative24 is agentic: It connects directly
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Level up your business with our ad conversion platform. We can establish meaningful relationships with your potential leads by customizing interactions, engaging proactively, and providing valuable in
- 100% Small-Business
2 Twitter followers
