Best Enterprise Mobile Marketing Software - Page 2

How Many Mobile Marketing Software Products Does G2 Track?

Total Products under this Category: 205

Category Stats (Sep 2026)

  • Average Rating: 4.4/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Appnext (+6.67%) - Among all products in this category, Appnext recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Mobile Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 35,600+ Authentic Reviews
  • 205+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Mobile Marketing Software

G2 Grid® for Mobile Marketing Software plotting products by satisfaction and market presence

Highlighted products: Insider One, Braze, CleverTap, AppsFlyer, Agentforce Marketing (formerly Salesforce Marketing Cloud), Adobe Marketo Engage, Bloomreach, and Attentive.

Underlying data: [Grid® JSON](https://www.g2.com/categories/mobile-marketing/grids.json?focus%5B%5D=insider-one&focus%5B%5D=braze&focus%5B%5D=clevertap&focus%5B%5D=appsflyer&focus%5B%5D=agentforce-marketing-formerly-salesforce-marketing-cloud&focus%5B%5D=adobe-marketo-engage&focus%5B%5D=bloomreach-bloomreach&focus%5B%5D=attentive&segment=enterprise)

Textedly

Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences.

Average Rating: 4.6/5.0

Total Reviews: 1,418

How Do G2 Users Rate Textedly?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Optimization: 8.5/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 8.3/10 (Category avg: 8.6/10)
  • Campaign Analysis: 8.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Textedly?

  • Seller: Textedly
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Los Angeles, CA
  • Twitter: @textedly_
    400 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Real Estate
  • Company Size: 66% Small, 27% Medium

What Do G2 Reviewers Say About Textedly?

AI-generated summary from verified user reviews

Pros
  • Users highlight excellent customer support from Textedly, appreciating fast responses and effective solutions to their issues.
  • Users praise the ease of use of Textedly, noting its straightforward setup and clean interface.
  • Users commend Textedly for its excellent customer support, noting fast responses and effective problem resolution.
  • Users love the effective communication tools of Textedly, enhancing engagement and streamlining customer interactions.
  • Users love the time-saving text messaging feature of Textedly, enabling quick appointment reminders and responses.
Cons
  • Users find Textedly to be expensive compared to competitors, with costs rising unexpectedly for additional features.
  • Users find the missing storage features inconvenient, as it complicates managing contacts and increases wait times.
  • Users face SMS issues like delivery failures and character counts leading to unexpected costs, complicating their messaging efforts.
  • Users find the learning curve steep due to unclear documentation and platform complexity, requiring trial and error.
  • Users find the limited texting features of Textedly cumbersome, particularly regarding contact management and text counting.

What Are Recent G2 Reviews of Textedly?

What Are G2 Users Discussing About Textedly?

Iterable

Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box. It transforms data into action, powering intelligent, personalized experiences across every channel to drive measurable growth. Iterable gives teams the speed to move, the governance to stay in control, and the flexibility to continuously optimize performance at scale. With Iterable, customer engagement isn’t just a tactic—it’s a growth engine. Learn more at www.iterable.com.

Average Rating: 4.4/5.0

Total Reviews: 813

How Do G2 Users Rate Iterable?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Optimization: 8.2/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 7.7/10 (Category avg: 8.6/10)
  • Campaign Analysis: 7.7/10 (Category avg: 8.4/10)

Who Is the Company Behind Iterable?

  • Seller: Iterable
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, CA
  • Twitter: @Iterable
    2,603 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    873 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Email Marketing Manager, Lifecycle Marketing Manager
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 54% Medium, 26% Small

What Do G2 Reviewers Say About Iterable?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Iterable, highlighting a seamless onboarding experience and helpful team support.
  • Users appreciate the intuitive setup and user-friendly design, making campaign management effortless and enjoyable.
  • Users appreciate the exceptional customer support from Iterable, highlighting their helpfulness and responsiveness throughout the onboarding process.
  • Users find Iterable’s exceptional support invaluable, ensuring a seamless onboarding experience and maximizing efficiency across campaigns.
  • Users appreciate the effective automation in Iterable, enhancing campaign creation and customer engagement with ease.
Cons
  • Users express frustration over missing features in Iterable, including limited filtering options and export issues with HTML templates.
  • Users find the learning curve steep for Iterable, particularly for advanced segmentation and journey analysis.
  • Users find Iterable has limited features that hinder efficiency, requiring workarounds for scheduling and event generation.
  • Users find Iterable's interface not intuitive, leading to a steep learning curve and frustrating user experience.
  • Users find the limited customization in Iterable frustrating, particularly with dynamic fields and Handlebars.js restrictions.

What Are Recent G2 Reviews of Iterable?

What Are G2 Users Discussing About Iterable?

TextUs

TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations.

Average Rating: 4.7/5.0

Total Reviews: 606

How Do G2 Users Rate TextUs?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Optimization: 8.5/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 8.5/10 (Category avg: 8.6/10)
  • Campaign Analysis: 8.6/10 (Category avg: 8.4/10)

Who Is the Company Behind TextUs?

  • Seller: TextUs
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Denver, Colorado
  • Twitter: @TextUsBiz
    1,797 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Recruiter, Healthcare Recruiter
  • Top Industries: Staffing and Recruiting, Hospital & Health Care
  • Company Size: 48% Medium, 27% Small

What Do G2 Reviewers Say About TextUs?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of TextUs, finding it essential for effective daily communication and management.
  • Users find Messaging on TextUs invaluable for updates and efficient communication, enhancing customer service significantly.
  • Users value the easy communication offered by TextUs, enhancing client and candidate engagement through intuitive text messaging.
  • Users appreciate the efficient communication with candidates and clients, enjoying the quick and responsive interactions.
  • Users find TextUs extremely helpful for communicating with multiple candidates simultaneously, enhancing connectivity and efficiency.
Cons
  • Users report messaging issues with TextUs, including bugs, lack of photo sharing, and inadequate communication about maintenance.
  • Users face limited texting features with TextUs, such as difficulties in mass messaging and delayed notifications.
  • Users face software glitches with TextUs, experiencing issues like system downtimes and message delivery errors.
  • Users find the number issues of TextUs restrictive, particularly with character limits and lack of media support.
  • Users face sending issues with TextUs, experiencing lag in messages and limitations in sending photos and screenshots.

What Are Recent G2 Reviews of TextUs?

What Are G2 Users Discussing About TextUs?

Airship

Customer-obsessed companies outperform their competitors in revenue growth and customer retention, but only 6% of brands actually deliver true customer-centric experiences. The problem? In our mobile-first world, customers expect a unified, seamless experience wherever they interact with brands. But most often, those experiences are disconnected. Airship has everything you need to get mobile-first customer experience right — on the web, in the app and everywhere in between. Since the dawn of mobile apps, Airship has helped our customers create innovative mobile customer experiences. We delivered the industry’s first push notification and first in-app message. Then we powered the first mobile wallet boarding pass, now the digital norm for travelers. We enabled the first commercial use of Live Activities on the day it was launched by Apple. Most recently, we launched the world’s first no-code native Experience Editor for app and web, enabling marketers and product managers to engage with customers wherever they are and get work done in minutes instead of months without ongoing developer support. Today, the Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle. It starts with Airship’s market-leading app store optimization (ASO) solutions that promote app discovery and downloads. Then our AI-powered journey orchestration, content creation and experimentation solutions kick in — all no-code and highly flexible. Customer-facing teams can quickly design, deploy and iterate cohesive in-session experiences on the web and in the app. The result? Deeper customer engagement, better conversion. When it comes to helping brands get customer experience right in a mobile-first world, no one knows more, does more or cares more than Airship.

Average Rating: 4.0/5.0

Total Reviews: 83

How Do G2 Users Rate Airship?

  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 9.1/10)
  • Optimization: 7.4/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 9.2/10 (Category avg: 8.6/10)
  • Campaign Analysis: 7.2/10 (Category avg: 8.4/10)

Who Is the Company Behind Airship?

  • Seller: Airship
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Portland, OR
  • Twitter: @airship
    10,818 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    323 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications, Computer Software
  • Company Size: 43% Medium, 37% Large

What Do G2 Reviewers Say About Airship?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the outstanding customer support from Airship, with responsive and proactive team members committed to collaboration.
  • Users commend Airship for their exceptional support and proactive engagement, greatly enhancing the overall experience and collaboration.
  • Users value the proactive partnership with Airship, appreciating their responsiveness and commitment to collaborative improvements.
  • Users value the proactive customer engagement from Airship, appreciating their responsiveness and commitment to improvement.
  • Users find Airship to be intuitive and easy to use, streamlining tasks and enhancing productivity without hassle.
Cons
  • Users experience significant delay issues with Airship, often leading to inefficient and time-consuming workflows.
  • Users experience slow loading times with Airship, making even simple tasks time-consuming and frustrating.
  • Users experience slow performance with Airship, leading to inefficiency and frustration during basic tasks and analytics retrieval.
  • Users find Airship's inefficient and unintuitive campaign management leads to time-wasting and frustration in executing tasks.
  • Users find complex features in Airship to be inefficient and time-consuming, making even basic tasks challenging.

What Are Recent G2 Reviews of Airship?

Dotdigital

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results. What you can do with Dotdigital - Build and automate campaigns across email, SMS, web, WhatsApp, social, and more - Use AI to predict intent, personalize messages, and improve performance - Create a single customer view by connecting Shopify, Magento, your CRM, and more - Reach B2B, B2C, and non-profit audiences with journeys that adapt to your goals Why marketers choose Dotdigital - Easy to use for everyday marketers - Scales with your data, channels, and teams - Helps you deliver timely and relevant customer experiences - Proven to boost engagement, conversions, and loyalty A little more about Dotdigital: - We were founded in 1999 and are formerly known as Dotmailer - More than 4,000 brands worldwide use Dotdigital to grow customer relationships - We’re headquartered at London Bridge, UK - 450+ employees helping customers globally including the UK, US, Europe, and JAPAC - We’re proud to be the world’s first carbon-neutral marketing automation platform - We hold ISO14001, ISO 27701, and ISO27001 certifications Learn more at dotdigital.com.

Average Rating: 4.4/5.0

Total Reviews: 1,211

How Do G2 Users Rate Dotdigital?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Optimization: 8.4/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 8.2/10 (Category avg: 8.6/10)
  • Campaign Analysis: 8.6/10 (Category avg: 8.4/10)

Who Is the Company Behind Dotdigital?

  • Seller: Dotdigital
  • Company Website:
  • Year Founded: 1999
  • HQ Location: London Bridge, London
  • Twitter: @dotdigital
    15,898 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    468 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Executive
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 46% Medium, 40% Small

What Do G2 Reviewers Say About Dotdigital?

AI-generated summary from verified user reviews

Pros
  • Users praise Dotdigital for its ease of use, making campaign management and audience segmentation straightforward and efficient.
  • Users praise Dotdigital for its outstanding customer support, consistently providing quick and helpful assistance when needed.
  • Users appreciate the outstanding support from Dotdigital, making setup easy and ensuring a smooth experience.
  • Users value Dotdigital for its user-friendly interface, helpful support, and effective email marketing features.
  • Users value the extensive customization options and powerful integrations in Dotdigital, enhancing their marketing strategies and campaign effectiveness.
Cons
  • Users note a lack of missing features like advanced segmentation and easier editing options in Dotdigital.
  • Users face a steep learning curve with Dotdigital's setup, making onboarding intensive and time-consuming.
  • Users find Dotdigital's limited features restrictive, impacting email journey versions and reporting adaptability.
  • Users find the image library cumbersome and have issues integrating Dotdigital with Adobe Commerce effectively.
  • Users experience email issues with Dotdigital, including reporting challenges and limitations in segmentation and template options.

What Are Recent G2 Reviews of Dotdigital?

What Are G2 Users Discussing About Dotdigital?

OneSignal

OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notifications, in-app messaging, SMS, Apple's Live Activities, and other channels via Webhooks. The platform is fast and easy for Developers to set up, and features an intuitive interface so Marketers are empowered to send messages without additional developer time. In addition to offering critical integrations, OneSignal also features an open API to allow greater messaging flexibility.

Average Rating: 4.7/5.0

Total Reviews: 1,211

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How Do G2 Users Rate OneSignal?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Optimization: 8.9/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 9.0/10 (Category avg: 8.6/10)
  • Campaign Analysis: 8.7/10 (Category avg: 8.4/10)

Who Is the Company Behind OneSignal?

  • Seller: OneSignal
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Mateo, California
  • Twitter: @onesignal
    5,546 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    165 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 53% Small, 24% Medium

What Do G2 Reviewers Say About OneSignal?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of OneSignal, enabling quick setup and effortless notification management across platforms.
  • Users love the ease of setting up notifications on OneSignal, enhancing user engagement with real-time analytics.
  • Users love the easy setup and cross-platform notifications of OneSignal, appreciating real-time engagement analytics.
  • Users find the easy setup of OneSignal significantly simplifies sending notifications and managing user engagement.
  • Users love the automation features of OneSignal, enabling efficient multichannel strategies and seamless content distribution.
Cons
  • Users find missing features in OneSignal, such as improved segmentation and better popup management, limiting its effectiveness.
  • Users find there is a learning curve that makes understanding features and integration somewhat challenging at first.
  • Users find the limited features of OneSignal hinder their ability to create diverse and complex messaging options efficiently.
  • Users find OneSignal to be expensive, as many advanced features require a paid plan, limiting accessibility for beginners.
  • Users experience notification issues with OneSignal, finding unreliable delivery and challenges with VOIP notifications across devices.

What Are Recent G2 Reviews of OneSignal?

What Are G2 Users Discussing About OneSignal?

InAppStory

InAppStory helps product and marketing teams communicate with users inside the app more frequently, interactively, and personally as mobile products become more complex and user journeys multiply. Combining in-app stories, messages, mini-games, and banners in one no-code platform, InAppStory lets teams publish and update content in minutes without waiting for app releases or additional development. Together, these capabilities help teams surface key journeys, offers, and communications, guide users to the next action, support onboarding, gather feedback, and improve retention with measurable results. Key Features Instant content publishing within the app: Content can be edited and launched in minutes – without app updates, releases or additional development. Dynamic communication sequences: Teams can launch contextual communication sequences triggered by user behaviour and app events. Ability to collect and use customer data in communications: Teams can collect zero-party data through interactive widgets and use it alongside segments to tailor in-app content for different users. 15+ widgets: Over 15 ready-made interactive widgets (polls, surveys, countdowns, swipe-ups and more) allow you to turn in-app content into richer, more interactive communication experiences without coding. 6 in-app communication formats in a single platform: Stories, banners, in-app messages, mini-games, pop-ups and bottom sheets can be launched and managed from a single no-code builder. Mini-game builder: 10+ built-in mechanics, including Wheel of Fortune, Slicer, Match 3, etc. help teams launch promotional games inside the app without custom development. Analytics: A built-in analytics dashboard helps teams measure how in-app communications perform, track user interactions, and see which messages, formats, and campaigns drive results. InAppStory provides SDKs for different platforms and use cases, currently, the following platforms are supported: JavaScript, React, Android, iOS, React Native, and Flutter.

Average Rating: 5.0/5.0

Total Reviews: 63

How Do G2 Users Rate InAppStory?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Optimization: 10.0/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 9.8/10 (Category avg: 8.6/10)
  • Campaign Analysis: 9.9/10 (Category avg: 8.4/10)

Who Is the Company Behind InAppStory?

  • Seller: InAppStory
  • Year Founded: 2021
  • HQ Location: Lisbon, PT
  • Twitter: @inappstory
    73 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 36% Large, 36% Small

What Do G2 Reviewers Say About InAppStory?

AI-generated summary from verified user reviews

Pros
  • Users value the enhanced customer engagement provided by InAppStory, which fosters a more interactive and appealing experience.
  • Users love how InAppStory enhances engagement, making onboarding intuitive and boosting interaction through polls and interactive content.
  • Users appreciate the audience engagement boost from InAppStory, enhancing interactivity and connection with customers.
  • Users value the versatile functionality of InAppStory, enhancing communication and driving engagement and sales effectively.
  • Users value the efficiency of InAppStory, enhancing onboarding and boosting engagement through flexible, interactive experiences.
Cons
  • Users find implementation difficulties during onboarding, needing extra time to grasp all features and edge cases.
  • Users report integration issues during onboarding, complicating feature understanding and extending the learning curve.
  • Users find the lack of guidance during onboarding challenging, making it difficult to fully utilize InAppStory's features.
  • Users express frustration with the lack of integrations, making onboarding and use of features more challenging.
  • Users find the initial onboarding challenging, making it difficult to understand all features promptly.

What Are Recent G2 Reviews of InAppStory?

What Are G2 Users Discussing About InAppStory?

Netcore Customer Engagement Platform

Netcore is a comprehensive agentic marketing platform designed to assist businesses in achieving profitable growth through data-driven customer connections. This innovative solution is tailored for a diverse range of industries, including eCommerce, retail, banking, financial services and insurance (BFSI), enterprises, and direct-to-consumer (D2C) brands. By co-owning marketing outcomes with its users, Netcore establishes a partnership that empowers organizations to enhance their customer engagement strategies effectively. The platform's unified stack integrates several critical components, including Customer Engagement, Product Discovery, Personalization, Customer Data Platform (CDP), Email Marketing, and Communication Platform as a Service (CPaaS) channels. This integration allows businesses to create a cohesive view of their customers and their journeys, ensuring that marketing efforts are both targeted and relevant. The Netcore Context Layer and Governance Layer work in tandem to provide insights that drive informed decision-making, making it easier for marketing teams to understand customer behavior and preferences. Netcore's standout feature is its seven AI agents, which leverage a unified view of every customer across multiple channels and signals. These agents autonomously plan, execute, analyze, and optimize hyper-personalized marketing campaigns, allowing businesses to deliver tailored messages that resonate with their audience. This level of automation not only saves time but also enhances the effectiveness of marketing initiatives, ensuring that each interaction is meaningful and impactful. On a global scale, Netcore demonstrates its capabilities by powering over 50 billion emails, 5 billion push notifications, 200 million WhatsApp messages, and 1 million AI-driven interactions each month. This extensive reach underscores the platform's ability to deliver the right message on the right channel at the right time, ultimately driving customer engagement and loyalty. By utilizing Netcore, organizations can expect to enhance their marketing strategies, improve customer relationships, and achieve measurable results in their growth objectives.

Average Rating: 4.5/5.0

Total Reviews: 580

How Do G2 Users Rate Netcore Customer Engagement Platform?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Optimization: 8.8/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 8.8/10 (Category avg: 8.6/10)
  • Campaign Analysis: 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Netcore Customer Engagement Platform?

  • Seller: Netcore Private Limited
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Mumbai, IN
  • Twitter: @netcore_cloud
    1,828 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,280 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Product Manager
  • Top Industries: Financial Services, Retail
  • Company Size: 49% Medium, 33% Large

What Do G2 Reviewers Say About Netcore Customer Engagement Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Netcore's platform, particularly its intuitive drag-and-drop journey builder.
  • Users commend the exceptional customer support of Netcore, ensuring effective solutions and assistance at all times.
  • Users value the exceptional customer support from Netcore, appreciating their proactive assistance and valuable insights for engagement.
  • Users appreciate the intelligent automation and personalization in Netcore's platform, enhancing real-time customer engagement across channels.
  • Users value the intelligent automation and personalization capabilities of Netcore's platform, enhancing multi-channel customer engagement.
Cons
  • Users find the missing features such as AI automation and detailed reporting hinder effective campaign execution.
  • Users experience slow performance with report generation and campaign execution, affecting overall efficiency and satisfaction.
  • Users experience slow loading times that hinder accessing reports and delay data uploads effectively.
  • Users find the platform has a slight learning curve, with challenges in interface and journey creation clarity.
  • Users find the limited features of Netcore Customer Engagement Platform hinder their overall usability and efficiency.

What Are Recent G2 Reviews of Netcore Customer Engagement Platform?

What Are G2 Users Discussing About Netcore Customer Engagement Platform?

Adobe Journey Optimizer

Adobe Journey Optimizer is a leading customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to your customers. Profiles and Audiences: Built on the powerful Adobe Experience Platform, Journey Optimizer unifies customer data, creating real-time profiles and audiences that allow marketers to understand behaviors and preferences deeply, ensuring relevant interations at every touchpoint. The platform also prioritizes Data Governance & Privacy with comprehensive tools to help ensure brands are enabled to manage customer data responsibly and compliance with privacy regulations. Journey Orchestration: Harness an intuitive drag-and-drop journey canvas for creating complex, multi-step customer journeys. Marketers can orchestrate and activate messages, offers, and other content in real-time, and across channels, targeting customers based on behaviors, contextual data, business events such as sign-ups, purchases, order status, flight delays, loyalty, and more. Messages and Content: Simplify creating, managing, personalizing and optimizing messages and content through a variety of authoring options from drag-and-drop visual editing to HTML coding. Users can manage, find, and distribute all the digital assets for cross-channel messaging and content creation from one centralized location . The natively embedded, centralized asset repository makes accessing digital assets easy, for faster content creation. . Personalize every messaging element with dynamic content — from subject lines to body copy — ensuring that communications resonate with audiences. Intelligent Optimization: Run experiments and make data-driven decisions, ensuring personalized interactions that align with business goals. Leverage data and AI to determine the next-best offer, test out new offer ideas, and quickly apply learnings across the journey — in real-time and at scale. Experiment with and optimize the impact of your customer engagement — from fine-tuning specifics such as subject lines, body copy, and imagery to updating strategies like channel mix, journey length, engagement frequency and more. Consumers are inundated with marketing — a lot of which gets tuned out. Journey Optimizer lets you cut through the clutter with embedded AI, dynamic content capabilities, and end-to-end journey orchestration so you can anticipate and meet your customers’ needs.

Average Rating: 4.2/5.0

Total Reviews: 180

How Do G2 Users Rate Adobe Journey Optimizer?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 9.1/10)
  • Optimization: 8.9/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 8.4/10 (Category avg: 8.6/10)
  • Campaign Analysis: 8.4/10 (Category avg: 8.4/10)

Who Is the Company Behind Adobe Journey Optimizer?

  • Seller: Adobe
  • Company Website:
  • Year Founded: 1982
  • HQ Location: San Jose, CA
  • Twitter: @Adobe
    956,842 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    42,975 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 38% Small, 33% Large

What Do G2 Reviewers Say About Adobe Journey Optimizer?

AI-generated summary from verified user reviews

Pros
  • Users find Adobe Journey Optimizer to be extremely easy to use, making customer journey management intuitive and efficient.
  • Users appreciate the real-time data integration in Adobe Journey Optimizer, enabling seamless cross-channel orchestration and personalization.
  • Users appreciate the personalization services of Adobe Journey Optimizer, enabling tailored real-time interactions across multiple channels.
  • Users value the ability to personalize interactions in real-time, enhancing customer engagement across multiple channels.
  • Users value the automation capabilities of Adobe Journey Optimizer, significantly improving efficiency in managing customer communications.
Cons
  • Users find the learning curve steep, especially for those unfamiliar with Adobe's ecosystem and advanced features.
  • Users find a steep learning curve for Adobe Journey Optimizer, making it challenging for new teams to navigate.
  • Users find the difficult learning curve of Adobe Journey Optimizer intimidating, especially for newcomers or less tech-savvy teams.
  • Users find the platform's complexity and overwhelming nature to be a barrier for new teams in getting started.
  • Users find the difficult setup of Adobe Journey Optimizer challenging, requiring extensive training and technical expertise.

What Are Recent G2 Reviews of Adobe Journey Optimizer?

Kochava

Kochava is a real-time data solutions company offering a comprehensive growth stack of solutions for data-driven advertisers. We empower advertisers to measure what matters with tools that deliver better insights and actionable data in one operational platform. Advertisers can map their growth journey with Kochava, leveraging mobile measurement partner (MMP) services, a next-generation marketing mix modeling (MMM) SaaS platform, and a premium platform for search ads automation and app store optimization (ASO). Kochava's MMM SaaS and search ads automation/ASO platforms work with advertisers using Kochava or any other MMP. With a culture of customer-driven innovation, dedication to data security, and the most powerful tools in the ecosystem, Kochava is trusted by top brands to harness their data for growth. Headquartered in Sandpoint, ID, the company has offices globally.

Average Rating: 4.1/5.0

Total Reviews: 132

How Do G2 Users Rate Kochava?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.1/10)
  • Optimization: 7.4/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 7.6/10 (Category avg: 8.6/10)
  • Campaign Analysis: 8.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Kochava?

  • Seller: Kochava
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Sandpoint, US
  • Twitter: @kochava
    12 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    163 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Entertainment
  • Company Size: 39% Medium, 31% Large

What Do G2 Reviewers Say About Kochava?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive customer support of Kochava, assisting with challenges and enhancing the integration process.
  • Users appreciate the ease of use in Kochava, highlighting its clear setup and responsive support team.
  • Users appreciate the ease of building deeplinks and robust attribution capabilities offered by Kochava.
  • Users value the exceptional support team at Kochava, which enhances their analytics and overall experience effectively.
  • Users find Kochava's responsive customer support invaluable for navigating its complex, data-rich platform effectively.
Cons
  • Users find the poor UI frustrating, wishing for a more intuitive and user-friendly experience overall.
  • Users find Kochava's complex features challenging, with a cumbersome UI that complicates report generation and data export.
  • Users find the learning difficulty in Kochava frustrating, particularly with event tracking and complex features.
  • Users find Kochava's interface not intuitive, with confusing terminology and outdated components affecting usability and report exports.
  • Users find the clunky and outdated UX of Kochava frustrating, impacting their overall satisfaction with the platform.

What Are Recent G2 Reviews of Kochava?

What Are G2 Users Discussing About Kochava?

Adobe Campaign

Adobe Campaign is a powerful cross-channel marketing platform that enables organizations to orchestrate, launch, and measure personalized marketing campaigns at scale. With robust workflow automation, integrated data management, and precise targeting capabilities, Adobe Campaign empowers marketing teams to deliver consistent, relevant, and data-driven experiences that increase engagement, loyalty, and ROI. Unified Customer Profile Build unified customer profiles from data gathered across all your marketing channels. Adobe Campaign brings together all your customer data - from online and offline sources - into one connected view. This helps marketers understand each customer better and use these insights to create personalized, multi-step campaigns based on real behaviors, preferences, and past interactions. Cross-Channel Campaign Workflows Reach customers with impactful campaigns across your channels, all managed from a unified platform. Adobe Campaign lets you launch, personalize, and optimize multi-channel campaigns at scale, so you can deliver consistent experiences, accelerate execution, and drive performance across email, SMS, push notifications, direct mail, and more. Data Management & Segmentation Create highly targeted audience segments from your data warehouse using virtually any variable in a customer profile. Use these audiences in Adobe Campaign for personalized, multi-channel campaigns or share them across Adobe Experience Cloud solutions to drive more relevant customer experiences. Personalized Offers Adobe Campaign makes it easy to deliver the right offer, every time, at enterprise scale. With Adobe Campaign, marketers can manage, deploy and analyze dynamic offers across campaigns using centralized tools, rule-based logic, offer simulation, and performance insights. Content Authoring & AI Assistant Adobe Campaign gives your teams the tools to author, personalize, and manage content across channels with speed, consistency, and flexibility. Generate copy, subject lines, imagery, and even full emails that align with your brand using the built-in AI Assistant for content generation. Dynamic Reporting & Measurement Use built-in reports to quickly analyze campaign performance, customer engagement, and financial outcomes. Customize any of the reporting templates or define your own success metrics based on the KPIs that matter the most to your business, and share reports to wider teams on an automated or recurring basis. Managed Cloud Services Adobe Campaign is architected for high performance, with cloud-native infrastructure that supports campaign execution at high scale. Organizations can deploy enterprise campaigns with confidence, even at peak volumes, and benefit from high availability, lower operational overhead, and reduced IT dependency.

Average Rating: 4.1/5.0

Total Reviews: 332

How Do G2 Users Rate Adobe Campaign?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 9.1/10)
  • Optimization: 8.5/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 8.7/10 (Category avg: 8.6/10)
  • Campaign Analysis: 8.5/10 (Category avg: 8.4/10)

Who Is the Company Behind Adobe Campaign?

  • Seller: Adobe
  • Year Founded: 1982
  • HQ Location: San Jose, CA
  • Twitter: @Adobe
    956,842 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    42,975 employees on LinkedIn®
  • Ownership: NASDAQ:ADBE

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Coordinator
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 36% Small, 34% Medium

What Do G2 Reviewers Say About Adobe Campaign?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless integration of Adobe Campaign, which enhances their overall experience and system connectivity.
  • Users value the ease of use in Adobe Campaign for quickly deploying campaigns and testing emails.
  • Users value the easy integrations of Adobe Campaign, facilitating smooth connections with other systems and enhancing usability.
  • Users appreciate the seamless integration and comprehensive ecosystem of Adobe Campaign, enhancing collaboration and creativity.
  • Users value the robust analytics capabilities of Adobe Campaign, enhancing their data-driven marketing strategies.
Cons
  • Users find the complexity and steep learning curve of Adobe Campaign challenging, especially for non-technical marketers.
  • Users find the complexity and steep learning curve of Adobe Campaign challenging, especially for non-technical marketers.
  • Users face bug issues and glitches with Adobe Campaign, particularly affecting Mac access without a VPN.
  • Users find the high complexity of Adobe Campaign challenging, requiring additional time and expertise to navigate effectively.
  • Users often find complexity issues in Adobe Campaign, leading to a steep learning curve and integration challenges.

What Are Recent G2 Reviews of Adobe Campaign?

What Are G2 Users Discussing About Adobe Campaign?

D·engage

D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. > Activate data instantly with zero-effort integration, no replication. > Build real-time 360° profiles across all data sources. > Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. > Run in cloud or on-premise with full security. > Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. > Omnichannel automation that connects every channel in one flow. > Journey orchestration to design and automate personalized customer paths. > Advanced analytics with unified dashboards and actionable insights. > Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com

Average Rating: 4.6/5.0

Total Reviews: 142

How Do G2 Users Rate D·engage?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Optimization: 9.3/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 9.3/10 (Category avg: 8.6/10)
  • Campaign Analysis: 9.3/10 (Category avg: 8.4/10)

Who Is the Company Behind D·engage?

  • Seller: D·engage
  • Year Founded: 2018
  • HQ Location: London, GB
  • Twitter: @DengageGlobal
    53 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    144 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 40% Medium, 40% Small

What Do G2 Reviewers Say About D·engage?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of D·engage, appreciating its user-friendly interface and seamless tool integration.
  • Users value the responsive customer support of D·engage, enhancing campaign optimization and overall user experience.
  • Users find D·engage's helpful support and comprehensive solutions essential for successful digital project management and campaign optimization.
  • Users value the strong customer engagement capabilities of D·engage, enhancing communication and boosting conversion rates effectively.
  • Users appreciate the user-friendly interface of D·engage, which enhances their overall experience with the platform.
Cons
  • Users find the learning curve steep, as building segments and navigating the complex interface is challenging initially.
  • Users feel that D·engage has limited features, especially regarding WhatsApp integration and onsite personalization.
  • Users report missing features in D·engage, particularly around WhatsApp integration and data processing delays.
  • Users express concerns about inadequate reporting, noting the need for customizable and improved dashboards for better insights.
  • Users experience poor customer support, often facing slow responses and reliance on self-service for issues.

What Are Recent G2 Reviews of D·engage?

What Are G2 Users Discussing About D·engage?

Netmera

Netmera is a customer data and engagement platform for enterprise marketing, product, and CX teams in banking, fintech, telecoms, retail, media, and e-commerce. Data collection, omnichannel campaign execution, and analytics run in one platform, so teams act on real-time behavior without routing tasks through IT. Typical implementation runs 4 to 8 weeks, depending on the audience size and channel diversity. Compliance covers GDPR, ISO certifications, and IYS for the Turkish market. Data: Tagless Data Capture collects behavioral events automatically. SDKs cover Android, iOS, Flutter, React Native, Huawei, and Cordova. Data can be ingested via API, SDK, FTP import, or panel upload, and exported via FTP or webhooks. Channels: mobile and web push, email, SMS, WhatsApp, in-app messages, web pop-ups, geofencing. Deferred Deep Linking connects campaign links to specific in-app content, even through app installation. Integrations: Google Cloud, AWS, SAP, Adobe Experience Cloud, Shopify, MParticle, Adjust, Mixpanel, Infobip, Twilio, Facebook (Meta). AI capabilities: - Predictive segments: churn risk, purchase intent, high-value users - Content Optimizer for multilingual copy generation - Agentic AI that configures full campaigns for team review - Official MCP Server connecting Claude, ChatGPT, and other tools to your account Scale: 100+ companies, 300+ apps, 500M+ end users yearly, 30B+ events monthly. Selected results: - DenizBank restored a 10% loan conversion rate after funnel diagnostics found a drop-off bug - Turkcell raised Customer Effort Score by 13%, improved App Store ratings by 50% - Mackolik sends 20,000+ daily notifications with a 20% retention lift - Pluxee converted 3.7% of web traffic into qualified leads. More customer success stories: https://netmera.com/case-studies/

Average Rating: 4.3/5.0

Total Reviews: 49

How Do G2 Users Rate Netmera?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Optimization: 8.7/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 7.8/10 (Category avg: 8.6/10)
  • Campaign Analysis: 8.3/10 (Category avg: 8.4/10)

Who Is the Company Behind Netmera?

  • Seller: Netmera
  • Company Website:
  • Year Founded: 2010
  • HQ Location: İstanbul, TR
  • Twitter: @netmera
    2,793 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    60 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Telecommunications
  • Company Size: 39% Small, 33% Medium

What Do G2 Reviewers Say About Netmera?

AI-generated summary from verified user reviews

Pros
  • Users find Netmera's ease of use and user-friendly interface enhance their marketing efforts significantly.
  • Users value the outstanding customer support from Netmera, noting prompt responses and helpful assistance when needed.
  • Users value the exceptional support from Netmera, enhancing communication and operational efficiency through detailed segmentation.
  • Users value the effective customer engagement capabilities of Netmera, enhancing interactions through diverse digital channels.
  • Users appreciate the effective engagement capabilities of Netmera, enabling targeted communications and improved marketing success.
Cons
  • Users find the high complexity of Netmera challenging, especially when managing multiple campaigns and features.
  • Users find inadequate reporting frustrating, lacking essential data and features for effective decision-making.
  • Users find the complexity of Netmera challenging, making data analysis and feature requests more difficult and time-consuming.
  • Users experience data inaccuracy with Netmera, leading to confusion and inefficiencies during analysis and data transfer.
  • Users note several missing features in Netmera, particularly improved documentation and valuable AI-driven capabilities.

What Are Recent G2 Reviews of Netmera?

What Are G2 Users Discussing About Netmera?

Plivo

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency.

Average Rating: 4.5/5.0

Total Reviews: 742

How Do G2 Users Rate Plivo?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Optimization: 7.2/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 5.6/10 (Category avg: 8.6/10)
  • Campaign Analysis: 6.7/10 (Category avg: 8.4/10)

Who Is the Company Behind Plivo?

  • Seller: Plivo
  • Year Founded: 2011
  • HQ Location: Austin, TX
  • Twitter: @plivo
    12,543 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    196 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 78% Small, 17% Medium

What Do G2 Reviewers Say About Plivo?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Plivo, which simplifies building powerful communication solutions effectively.
  • Users value Plivo's amazing customer support, noting their courteous follow-up and effective assistance when debugging issues.
  • Users appreciate the easy integration and robust features of Plivo, enhancing communication and campaign management.
  • Users commend Plivo for its competitive pricing, offering exceptional value for comprehensive communication solutions.
  • Users value the API quality of Plivo, appreciating its seamless integration for diverse communication solutions.
Cons
  • Users express concerns over poor customer support, highlighting slow response times and unhelpful ticket-based assistance.
  • Users find Plivo's pricing to be expensive, particularly for Voice APIs and SMS services in some regions.
  • Users find Plivo has limited features and require additional costs for advanced functionalities and better service.
  • Users experience messaging issues due to slow support response times and complications with SMS delivery to clients.
  • Users find the user interface not intuitive, hindering ease of use for those without coding experience.

What Are Recent G2 Reviews of Plivo?

What Are G2 Users Discussing About Plivo?

Listrak

Listrak is the person-first marketing automation platform built to help retailers and ecommerce brands deliver hyper-personalized customer experiences at scale. By seamlessly integrating data, identity, and cross-channel messaging, Listrak empowers marketers to unify the customer journey and activate real-time engagement strategies that drive measurable growth and revenue. Designed for enterprise-level businesses across verticals like fashion, beauty, sporting goods, and more, Listrak goes beyond traditional marketing tools. It offers a truly unified platform that eliminates silos between channels—email, SMS, push notifications, and web—giving marketers full control over how, when, and where they connect with customers. With Listrak, brands can segment audiences with precision, personalize messaging based on predictive insights, and orchestrate campaigns that resonate deeply with individual customer needs. At the heart of Listrak’s platform is Listrak Intelligence, a suite of AI-powered capabilities including identity resolution, predictive segmentation, and recommendation engines. These tools enable marketers to anticipate customer behavior, tailor experiences in real time, and increase conversions while improving retention. Whether reactivating lapsed contacts or nurturing long-term loyalty, Listrak’s lifecycle marketing capabilities ensure brands stay connected with their customers beyond the first purchase. Listrak also stands out for its strategic partnership model. More than just a technology provider, Listrak offers hands-on guidance from retail experts who work as an extension of your team. From compliance support to campaign optimization, this collaborative approach helps brands navigate complexity and maximize impact. Efficiency is another core advantage. With an intuitive user interface, pre-built automation workflows, and real-time analytics, Listrak enables marketers to execute faster, make smarter decisions, and scale seamlessly. Its enterprise-grade infrastructure ensures reliability, security, and scalability—delivering billions of messages across channels with confidence. Ultimately, Listrak is built for marketers who demand results. Every feature is designed to increase engagement, reduce churn, and accelerate profitability. By turning insights into action and delivering deeply personalized experiences, Listrak helps brands build stronger customer relationships and achieve lasting business success.

Average Rating: 4.5/5.0

Total Reviews: 300

How Do G2 Users Rate Listrak?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Optimization: 8.7/10 (Category avg: 8.4/10)
  • Integrations - Mobile Marketing: 8.5/10 (Category avg: 8.6/10)
  • Campaign Analysis: 8.6/10 (Category avg: 8.4/10)

Who Is the Company Behind Listrak?

  • Seller: Listrak
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Lititz, PA
  • Twitter: @Listrak
    3,182 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    246 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Retail, Consumer Goods
  • Company Size: 56% Medium, 33% Small

What Do G2 Reviewers Say About Listrak?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Listrak, which enhances their overall marketing experience and strategy implementation.
  • Users praise Listrak for its ease of use, enabling smooth setup and efficient marketing without heavy developer reliance.
  • Users value the expert support from Listrak, facilitating seamless onboarding, integration, and ongoing marketing strategies.
  • Users praise Listrak for its effective targeting and excellent support, enhancing their email marketing experience significantly.
  • Users value Listrak for its automation efficiency, enabling seamless targeting and substantial growth in email marketing results.
Cons
  • Users find the learning curve steep at first, needing guidance to navigate Listrak's complex interface effectively.
  • Users find Listrak's interface not intuitive, often needing support and facing challenges with file management and editing tools.
  • Users find Listrak's complexity overwhelming, often needing support to navigate its numerous features and functions effectively.
  • Users find it challenging to learn Listrak's features due to a difficult learning curve and interface differences.
  • Users find Listrak's limited features hinder flexibility, especially for mobile integration and automation options.

What Are Recent G2 Reviews of Listrak?

What Are G2 Users Discussing About Listrak?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated