What is Identity and Access Management (IAM) Software?

Companies use identity and access management (IAM) software to both enforce their security controls regarding who has access to corporate assets and to promote worker productivity with ease of access to the tools they need to do their jobs. IAM software achieves this by allowing only authorized and authenticated users, such as employees, contractors, and devices, to access corporate resources at their appropriate permission level based on predetermined policy-based controls. Using IAM software, company administrators can quickly provision, deprovision, or change user identities and access rights to corporate assets at scale. Each user is granted the right level of access permissions based on their user or group membership type. This makes it easier for security teams to manage who has access to what accounts at scale, and for end users to quickly gain access to the tools they need to do their jobs instead of waiting for their individual accounts to be provisioned one by one. For example, a newly promoted departmental leader at a company may need permissions to fully access the proprietary data stored within an application. This can easily be granted to them due to their management group membership, while a junior-level employee would not need that kind of granular access, so they would only be permissioned to view non sensitive data stored within the application. IAM software also tracks user activity, enabling administrators to confirm that users are accessing corporate assets in compliance with company policies. Using IAM software and utilizing policy-based controls to enforce least privilege strategies, companies can protect against unauthorized access from both external actors like hackers and non permissioned internal users (insider threats) who have insufficient access level permissions. IAM software is used as an important component of a company’s zero-trust, least-privilege security model, where all users’ identities are verified prior to granting access to corporate resources. This is different from prior security models that enforced perimeter security where once a user is inside the corporate network, they are granted free access and movement across the network, and not required to be authenticated again to use other applications. What Does IAM Stand For? IAM, sometimes also listed as IdAM, stands for identity and access management. IAM software is sometimes also referred to as workforce identity or employee identity management. Other acronyms related to IAM include CIAM for customer identity and access management (CIAM) software which is used for customer-related identity management. Similarly, for government-related identity products, the acronym ICAM stands for Identity, credential, and access management. Another acronym, IDaaS, stands for identity as a service.

What are the Common Features of Identity and Access Management (IAM) Software?

The following are some core features within IAM software: Authentication: IAM providers offer multi-factor authentication (MFA) methods for users to prove their identity prior to being granted access to corporate resources. MFA requires more than a single authentication factor, such as only a username and password. Authentication factors can include one-time passcodes (OTPs), software tokens, mobile-push, hardware tokens, and more. More advanced authentication methods include biometric authentication and passwordless authentication. More recently, IAM providers are utilizing risk-based authentication (RBA) methods, also known as contextual authentication, intelligent MFA, or adaptive MFA, which analyzes real-time information about users, such as their IP addresses, devices, and behaviors to continually verify their identity. Identity lifecycle management or user provisioning and deprovisioning: IAM software providers offer administrators the ability to manage the lifecycle of an identity—from quickly provisioning to deprovisioning, along with user changes including attributes, roles, permissions, and other entitlements. Some IAM providers also offer a universal directory. Directory: IAM providers will either integrate with existing directory providers or offer a universal directory service. Single sign-on (SSO): IAM software provides SSO functionality to enable end users to access their business applications all in one place and requiring them to authenticate once. User activity monitoring: IAM software enables administrators to track user activity, including anomalous activity. This kind of auditing is to ensure compliance with secure access control policies. IAM solutions often provide standard reports for this.

What are the Benefits of Identity and Access Management (IAM) Software?

Security: The main benefit of implementing identity and access manager software is for improved security. IAM software manages access governance, allowing only verified, authorized, and permissioned users to access company assets. This helps mitigate risks from external hackers or insider threats. Productivity or enabling the workforce: In addition to improved security, companies that deploy IAM software to streamline the login experience, may lead to productivity gains with users. Having a simple to use security product with SSO requiring only one login and that also organizes the user’s corporate applications and accounts all in one place can save the user time and frustration. Regulatory compliance: Many global governmental or industry regulations require companies to have security controls to be in place. Identity management is a major component of a well-rounded information security program.

Page 3 | Best Identity and Access Management (IAM) Software: User Reviews from September 2026

Frontegg

Frontegg is an identity layer solution designed to enhance user authentication and authorization for B2B SaaS products. Established in 2019 and headquartered in Mountain View, California, with a research and development base in Tel Aviv, Israel, Frontegg has quickly positioned itself as a vital component for SaaS companies looking to streamline user management. With significant backing of $70 million from notable investors, Frontegg serves a diverse range of B2B SaaS companies globally, ensuring secure and efficient user experiences. The platform caters to app builders by providing a comprehensive suite of features that address both foundational and advanced authentication needs. This includes single sign-on (SSO), adaptive multi-factor authentication (MFA), and passwordless login options, along with sophisticated authorization mechanisms such as role-based access control (RBAC) and attribute-based access control (ABAC). Frontegg's multi-tenant architecture allows organizations to manage settings, policies, and permissions at a granular level, making it particularly suitable for companies with complex organizational structures. This flexibility is crucial for businesses that require tailored access controls across multiple applications. Frontegg also prioritizes user experience through its self-serve Admin Portal, which empowers end-users and IT administrators to manage their settings independently. This feature eliminates the need for engineering support for routine tasks such as SSO configuration and MFA enforcement, thereby streamlining operations. Additionally, the low-code Builder enables non-developers, such as product managers and customer success teams, to customize login flows and access policies without requiring programming expertise. This democratization of configuration tasks enhances the agility of SaaS companies in responding to user needs. As the landscape of SaaS evolves with the integration of AI agents, Frontegg extends its identity and authorization capabilities to these new interfaces. The Agen.co feature allows secure API exposure to AI platforms, ensuring that agents adhere to existing roles and permissions. This not only maintains security but also provides visibility into agent activities across various customer interactions. By embedding its solution as both a UI layer and backend SDK, Frontegg enables SaaS companies to implement enterprise-grade identity infrastructure rapidly, significantly reducing the time and resources typically required for such developments. Frontegg stands out in the identity management space by offering a robust, scalable, and user-friendly solution that meets the evolving demands of B2B SaaS companies. Its comprehensive features, combined with a focus on self-service and AI integration, make it a valuable asset for organizations looking to enhance their user management capabilities efficiently.

Average Rating: 4.8/5.0

Total Reviews: 364

How Do G2 Users Rate Frontegg?

Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
Activity Tracking: 9.1/10 (Category avg: 8.7/10)
User provisioning: 9.5/10 (Category avg: 9.1/10)
On-premises solution: 9.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Frontegg?

Seller: Frontegg LTD
Company Website:
Year Founded: 2019
HQ Location: Mountain View, California, United States
Twitter: @FronteggForSaaS
457 Twitter followers
LinkedIn® Page: www.linkedin.com
68 employees on LinkedIn®

Who Uses This Product?

Who Uses This: Software Engineer, CTO
Top Industries: Computer Software, Computer & Network Security
Company Size: 54% Small, 33% Medium

What Do G2 Reviewers Say About Frontegg?

AI-generated summary from verified user reviews

Pros

Users find Frontegg's ease of use exceptional, simplifying authentication and user management while saving engineering time.
Users value the responsive customer support from Frontegg, enhancing their integration experience and operational efficiency.
Users appreciate the seamless integrations of Frontegg, significantly enhancing development efficiency and reducing engineering overhead.
Users value Frontegg for its seamless integration and extensive user management features, greatly enhancing operational efficiency.
Users commend Frontegg for its easy integrations, significantly streamlining customer authentication and user management processes.

Cons

Users find the poor documentation of Frontegg frustrating, often requiring support to decipher API usage and error handling.
Users find the outdated documentation of Frontegg frustrating, lacking real-world examples and clarity for complex scenarios.
Users face integration issues with Frontegg, requiring significant effort to adapt to legacy systems and complex setups.
Users face a lack of clear documentation for Frontegg, leading to frustrating and time-consuming API integration challenges.
Users find the customization options limited, wishing for more flexibility in UI design and integration capabilities.

What Are Recent G2 Reviews of Frontegg?

"Works well once you get started"

Rating: 4.5/5.0 stars

— Nick Z.

Best Identity and Access Management (IAM) Software - Page 3

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