---
title: OptimalCloud Reviews
meta_title: 'OptimalCloud Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 23 reviews by the users' company size, role or industry to
  find out how OptimalCloud works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 23
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---


# OptimalCloud Reviews
**Vendor:** Optimal IdM  
**Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 23
## About OptimalCloud
The OptimalCloud from Optimal IdM is a scalable and affordable Identity and Access Management (IAM) solution built for the security and usability needs of small, mid-sized and enterprise organizations. The OptimalCloud platform can be deployed in workforce and consumer scenarios and each feature-rich pricing tier comes with multi-factor authentication (MFA), because proper security shouldn&#39;t cost extra. The OptimalCloud is integrated with more than eleven thousand applications, simplifying set up and configuration and also has 24 x 7 x 365 support with a guaranteed uptime of 99.99%. The OptimalCloud IAM platform can solve these specific use cases: - Managing Risk with Increased Security - Increasing User Productivity - Manage Administrative Costs - Managing Security Infrastructure Costs Optimal IdM is a global provider of innovative and affordable identity access management solutions. Optimal IdM partners with enterprises and small to mid-sized businesses to provide comprehensive and affordable IAM solutions that meet their specific security, usability, and scalability needs. Optimal IdM also offers its solutions as a managed service offering. Customers include Fortune 1000 companies from every industry as well as federal, state and local government agencies. Founded in 2005, Optimal IdM is privately held and has been profitable in every quarter since inception. Optimal IdM has been named to the Gartner Magic Quadrant for Access Management, received the Best Product in Identity &amp; Access Management award from Cyber Defense Magazine, the CODiE Award for Best Identity &amp; Access Security Solution and been placed in PCMag’s Best IAM Solutions list. Visit www.optimalidm.com for more information.




## OptimalCloud Reviews
  ### 1. Based on specific solution needs

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2022

**What do you like best about OptimalCloud?**

Flexible Pricing, Easy Integration and Onboarding of CUSTOMERS

**What do you dislike about OptimalCloud?**

User experience is still like old days and needs to be improved.

**What problems is OptimalCloud solving and how is that benefiting you?**

In CIAM the ability to have Fraud Detection for new users


## OptimalCloud Discussions
  - [What is The OptimalCloud used for?](https://www.g2.com/discussions/what-is-the-optimalcloud-used-for)

- [View OptimalCloud pricing details and edition comparison](https://www.g2.com/products/optimalcloud/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-15+11%3A41%3A03+-0500&secure%5Bsession_id%5D=0fae0f43-e87c-4431-bc6a-1c48582e12e9&secure%5Btoken%5D=3fa7ebc9c17816ee24170adfd5dc9851421d95bbc474716dbbd85ca32df91de7&format=llm_user)

## OptimalCloud Features
**Additional Functionality**
- Generative AI
- AI Copilot
- Access Controls/Permissions
- Active Directory Integration
- Multiple User Accounts
- Data Verification
- Access Management
- Activity Dashboard
- Secure Data Storage
- Data Security
- Biometrics
- HIPAA Compliant
- SSL Security
- Alerts/Notifications
- API
- Data Synchronization
- Secure Login
- Policy Management
- User Management
- Real-Time Data
- Password Management
- Self Service Portal
- Reporting/Analytics
- Employee Onboarding
- Activity Tracking
- Audit Trail
- Compliance Management
- Credential Management
- Third-Party Integrations
- Workflow Management

**Additional Functionality**
- Fraud Detection
- PCI Compliance
- Application Management
- Audit Management
- Single Sign On
- Secure Data Storage
- SSL Security
- Privileged Account Management
- Reporting & Statistics
- Two-Factor Authentication
- Member Accounts
- HIPAA Compliant
- AI Copilot
- Self-Service Access Request
- User Provisioning
- Audit Trail
- Third-Party Integrations
- Real-Time Notifications
- Active Directory Integration
- Authentication
- Compliance Management
- Workflow Management
- Access Controls/Permissions
- Access Management
- Secure Login
- Customizable Branding
- Real-Time Monitoring
- Security Auditing
- Policy Management
- Data Synchronization
- Collaboration Tools
- API
- Unified Directory
- Multi-Factor Authentication
- Biometrics
- Activity Dashboard
- Generative AI
- Credential Management
- Event Logs
- Real-Time Analytics
- Password Management
- Access Certification
- Self Service Portal
- Mobile Access

**Authentication Options**
- Authentication User experience
- Supports Required Authentication systems
- Multi-Factor Authentication
- Supports Required Authentication Methods/Protocols
- Federation/SAML support (idp)
- Federation/SAML support (sp)
- Two-Factor Authentication
- Authentication

**Authentication type**
- SMS-Based
- Voice-Based Telephony
- Email-Based
- Hardware Token-Based
- Software Token
- Biometric Factor
- Mobile-Push
- Risk-Based Authentication
- Knowledge-Based Authentication
- Two-Factor Authentication
- Mobile Authentication

**Functionality**
- Self-registration and self-service
- Authentication
- Scalability
- Consent and preference management
- Social login
- Customer data linking
- Access Management
- Two-Factor Authentication

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication
- Two-Factor Authentication

**Access Control Types**
- Endpoint access
- Local Access
- Remote Access
- Partner Access
- Supports BYOD users

**Functionality**
- Multi-Device Sync
- Backup

** Type**
- On-premises solution
- Cloud-solution

**AI Authentication Risk Management - Customer Identity and Access Management (CIAM)**
- Adaptive MFA
- Anomaly Detection
- Fraudulent Login Detection
- Adaptive Authentication Policies
- Risk-Based Authentication

**Administration**
- Ease of installation on server
- Password Policy Enforcement
- Administration Console
- Ease of connecting applications
- Self Service Password Administration
- Single Sign On

** Reporting**
- Activity Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export
- Ad hoc Reporting
- Role-Based Permissions
- Real-Time Reporting

**Implementation**
- Easy Setup
- Mobile SDK
- Web SDK

**AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)**
- Behavioral Biometric Analysis
- Liveness Detection

**Additional Functionality**
- Credential Management
- Active Directory Integration
- Activity Dashboard
- Remote Access/Control
- Compliance Management
- Audit Management
- Social Sign On
- Secure Login
- Real-Time Monitoring
- API
- Access Management
- Third-Party Integrations
- Event Logs
- Role-Based Permissions
- Policy Management
- Reporting & Statistics
- Fraud Detection
- Access Controls/Permissions
- Member Accounts
- Real-Time Notifications
- AI Copilot
- Generative AI
- Customizable Branding
- Alerts/Notifications
- Secure Data Storage
- Single Sign On
- Real-Time Analytics
- Data Verification
- Biometrics
- Multiple User Accounts
- Workflow Management
- Activity Tracking
- User Management
- Risk Alerts
- Self Service Portal
- Password Management
- Push Notifications
- Access Control
- Email Alerts
- Data Security
- Reporting/Analytics
- Knowledge Base Management
- Monitoring
- Multiple Authentication Methods

**Platform**
- Multiple Operating system support
- Multi-Domain Support
- Cross Browser support
- Fail over protection
- Reporting
- Auditing
- Third Party Web Services support

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)**
- Account Recovery Assistants
- Constraint Enforcement

**Additional Functionality**
- Real-Time Notifications
- Access Certification
- Behavioral Analytics
- Self Service Portal
- Generative AI
- Multiple Authentication Methods
- User Provisioning
- Data Security
- Reporting/Analytics
- Single Sign On
- Automatic User/Device Recognition
- Unified Directory
- Self-Service Access Request
- AI Copilot

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management
- Member Accounts
- User Management
- Multiple User Accounts

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

**Additional Functionality**
- Secure Data Storage
- User Defined Attributes
- Third-Party Integrations
- Reporting/Analytics
- Audit Trail
- Automated Scheduling
- Active Directory Integration
- Secure Login
- Real-Time Notifications
- Event Logs
- Activity Dashboard
- Generative AI
- Risk Assessment
- Self Service Portal
- Data Verification
- Customizable Templates
- Biometrics
- Security Auditing
- AI Copilot
- Real-Time Data
- Reporting & Statistics
- Monitoring
- HIPAA Compliant
- Real-Time Monitoring
- Customizable Reports
- Risk Analysis

## Top OptimalCloud Alternatives
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