Aladtec has been a major improvement over our former scheduling software, which was actually just a printed calendar using a Microsoft Word document. Each time we made a change, we printed off another set of pages, which obviously created multiple versions of the schedule floating around, and led to people not always knowing when to work. One of my favorite features is the automated process for creating the next month's schedule. The program allows the user to create shift rotations, and once entered (which does take some manual entry time) it knows exactly how to fill the schedule for the next months and even years. That has been the biggest time-saver for me, as I would have to manually enter each person's name onto a new month's page, so basically starting over each time. Aladtec eliminated all of that. The program let's the admin enter benefit time calculations, so things like vacation time, comp time and sick time are all tracked and accounted for. It also keeps track of the hours that are accumulated over time, and what is available for each employee to use. That is another huge time saver, and eliminated trying to track those hours manually. Best of all, in my opinion, is that the employee is required to "sign-off" on their submitted time card, and they stipulate that what they have entered and read is factual and accurate. No more arguing about exactly how many vacation hours or sick time someone used; they just acknowledged it was correct as presented. There are many more time saving features, but those are my main winners. It is overall convenient, easy to use (once mastered) and the customer support has been very responsive to my requests for clarification of a feature or a process. Review collected by and hosted on G2.com.
The downside, and it isn't really a dislike at all, with Aladtec is to be expected I believe, and that is the somewhat steep learning curve to understand and master all of the nuances in the program. It is full of features and automation of what was once a manual job, so it is understandable that it takes a little time to get used to and become comfortable with the processes. Once that happens though, the "lightbulb goes on" in your head and it makes total sense. So don't be overwhelmed, take the time to understand those things, and let the support folks do what they do best, which is helping us learn how to use a fairly complex piece of software. It takes some time to set up, but that is well worth the effort because the more you put into it, the more you will get out of it. I would also like to see the mobile product improved and bring in more of the features that are available with the desktop version. Review collected by and hosted on G2.com.
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