Aladtec by TCP Reviews & Product Details

Once you get into Aladtec and play around with its features, it is pretty easy to use. I like the newer feature they added where when you are inputting someone's schedule you mark the check box "Override Review collected by and hosted on G2.com.

My least favorite part of Aladtec is when employees have a PTO request in for lets say 0600-1800 and you can only approve part of the shift and not the whole thing. You do not have the option to select a portion of the request. You have to deny the whole request and go in and manually select the hours that can be approved. Review collected by and hosted on G2.com.

Fairly adaptable to our workforce and scheduling needs. While it could be a little more flexible, overall it is a very good fit for our small service with a significant roster.

Many systems are based on a FT workforce with set schedules. With our combination workforce, FT/PT and Volunteers Aladtec gives us a very flexible means of filling shifts.

24/7/365 operations are very comfortable in the Aladtec environment.

Additional areas that are useful include a customizable Member information form that we rely on for our operational and primary HR records. Forms are an additional area we like as we can customize our workflows and data collection / record keeping. Review collected by and hosted on G2.com.

The storage are for shared information space, is a little clunky. Not as user friendly in naming files, how to upload / cross link. This could be lack of education on our part.

The home page editor is a little challenging especially with graphics, although that may also be a lack of education on our part. Review collected by and hosted on G2.com.

The most useful feature is the scheduling, which is robust, easy to use, and—thankfully—comes with solid reporting options. If you’re looking for a shift scheduling tool that’s straightforward to maintain once it’s set up, Aladtec is a good solution. Review collected by and hosted on G2.com.

The entire platform looks like something out of the 90s, and the UI feels antiquated. File storage is clunky, and the forms are also clunky, limited, and frustrating to work with. Administration for almost any feature is challenging at best and nightmarish at worst. Each time we explored expanding our usage, we ran into product limits, dead ends, or potential security risks, which ultimately led us to abandon that approach and look for better solutions elsewhere. In the end, we rebuilt our intranet in SharePoint, moved file storage to SharePoint or Teams, and now rely on M365 for most of what this potentially promising—but grievously limited—tool is supposed to offer.

It is inexpensive. That's good. Their support is OK - depending on who you get. Performance is acceptable, but not especially good or bad, and given our usage was limited at its peak, we are probably not well positioned to comment on overall performance. There are no integrations that worked for industry tools - e.g., IamResponding, or other agency tools. As for modern features such as artificial intelligence? Not here! Review collected by and hosted on G2.com.

The software offers a very strong scheduling tool that provides options, which allows it to fit many different operational needs. The mobile application provides a quick way to review information that has been input in the system and the reporting building provides endless possibilities in extracting information from the system. The customer service is also very responsive and has been helpful in understanding how to perform certain operations as well as recovering data that is accidently deleted. Review collected by and hosted on G2.com.

The mobile application lacks some ability to modify the schedule. It would be more helpful if the hourly editor schedule was able to be modified on mobile. Additionally, the ability to mutli-select positions and block those times out would save a significate amount of clicks in working through a schedule. Review collected by and hosted on G2.com.

I really like the repeats and rotations feature and find it's easy to use. It simplifies scheduling and saves me a ton of time; I used to spend hours updating schedules for employees but now, with Aladtec by TCP, I can update them within minutes. The ease of administration and for the end user is a huge bonus. Plus, the implementation team was amazing, which really helped with the learning curve. Review collected by and hosted on G2.com.

I can't see if someone else has signed up for shifts, unlike in WhenToWork. I would love to have the ability to label shifts with different colors. I think being able to schedule members in two positions daily would be beneficial. I faced a learning curve during the initial setup, although the implementation team was amazing. Review collected by and hosted on G2.com.

I am able to schedule our manpower for our department for the entire year and then allow the members to make time off requests and adjustments as needed.

The users can access the program from all mobile or remote locations and check the schedule or see when there next time off might be.

The program is very useful for maintaining manpower levels and keeping crew assignments covered. Review collected by and hosted on G2.com.

One issue I had recently was a trade was cancelled and the banner would not go away. I called and they said it was because I had made an adjustment before cancelling the trade. I said that there should be an administrative option to override this and be able to remove the banner. Review collected by and hosted on G2.com.

Very simple platform with many options… Allows, easy, scheduling, some HR functions, and several different forms that are easy to build and maintain and view reports from. Customer service has been very well also. Review collected by and hosted on G2.com.

Personally, I dislike the fact that it was a small company that has grown immensely, maybe too fast. Review collected by and hosted on G2.com.

Aladtec is very easy to use as an administrator. More importantly, it is very easy for the user and is very mobile friendly, which is how most of our personnel access their schedules. Review collected by and hosted on G2.com.

There are very limited reasons for not liking Aladtec, but I do wish it had the ability to automatically float personnel across various schedules since we are a multi-station department. Review collected by and hosted on G2.com.

It is user friendly and is very flexible. It seems to work well for our needs. Review collected by and hosted on G2.com.

I have not figured out how to change the number of hours it takes out of each off day/time. We work 24 hours a day, but our off time is figured on an 8 hour a day usage. So, I have to convert each off day, and it makes it harder for tracking time off. Also, if it had a way to track clock hours that was equal to FLSA rules it would be nice when it comes to pay roll. Review collected by and hosted on G2.com.

I like how Aladtec by TCP is very user-friendly and makes it easy for everyone in our organization to access their own schedules, even when we schedule overtime. It's very accessible to everyone, and all the reports, including truck checks, defect lists, and training reports, are accessible by all members effortlessly. I'm also very happy with the customer support. It's very targeted to the needs of our fire department, allowing us to easily develop our own forms and schedules, add new positions, and track vehicle defects. The initial setup was fairly easy, and we could develop many customized forms specific to our fire department right from the start. Review collected by and hosted on G2.com.

In the hourly editor portion of our scheduler, events don't show up. We have to switch to a calendar view to get that. Not a big thing, but it would be nice to have that feature. Also, we have a rotating schedule that is very difficult to implement on a day-to-day basis when you have to factor in transfers. It would be nice if there were more options for changing someone's schedule versus just having to end their schedule and start a new one. Right now, the only thing that can be modified is the end date. Review collected by and hosted on G2.com.