# Mass Notification Reviews
**Vendor:** CivicPlus  
**Category:** [Fire Department Software](https://www.g2.com/categories/fire-department)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 4
## About Mass Notification
Emergency and Routine Communications Software.




## Mass Notification Reviews
  ### 1. Great Communication System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amber B. | Recreation Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2018

**What do you like best about Mass Notification?**

The user friendly ness and ease of sending out mass messages to our community! We use it for everything from emergency management to program and event announcements. It is great. 

**What do you dislike about Mass Notification?**

The ease of which you can accidentally send calls when you mean to send a text. The only thing I would change is the ability to send a long message as an mms instead of an sms, just so we could send longer messages without annoying people with too many short messages. Messages also come out of order sometimes which can be frustrating. 

**Recommendations to others considering Mass Notification:**

Please make sure to use it on computer and not on phone without the app. Also please make sure to make replies go to group address if it is just a general announcement. Be careful with calls as people will call back, so make sure you intended that. I have done it on accident several times.. oops. Also please please please don't send out messages at 3-4 in the morning. 

**What problems is Mass Notification solving and how is that benefiting you?**

Communication- it has really streamlined it! Automated messages from the weather service, pre-scheduled messages for events and programs, and easy to send out quick urgent messages has made communication with out community easy. We sometimes schedule our messages out as far as a year! It has really worked in our favor in that way. We are also able to create and account for a user- which is great for use to give people access to when they may not understand how to sign up. 

  ### 2. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caroline M. | Administrative Assistant, Government Administration, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2018

**What do you like best about Mass Notification?**

CivicPlus was the first platform I used in our IT department. I was intimidate before using it, but came to realize it’s incredibly easy to use. And if you do have a question, support is available.

**What do you dislike about Mass Notification?**

Honestly the only thing I have problems with is the loading time of all the widgets, etc. - but that might just be my internet.

**What problems is Mass Notification solving and how is that benefiting you?**

Citizen comments, complaints, and reports are now routed though Our website with CivicPlus to whoever handles the issue (traffic light out-public works, crime witness report-police, etc.) That saves everyone in the building a ton of time.

  ### 3. It's great! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** January 25, 2019

**What do you like best about Mass Notification?**

The software is user-friendly and allows for sending out mass messages to our staff and patrons! We love that we can utilize it for emergency management and program and event announcements.

**What do you dislike about Mass Notification?**

Messages can be accidentally sent out very easily. I also dislike the number of characters allowed per message; I wish it could be a bit longer.

**What problems is Mass Notification solving and how is that benefiting you?**

We've streamlined communication among staff and our patrons. Weather emergencies and closing for maintenance are now easily shared thanks to CivicReady!

  ### 4. Good software for local governments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2018

**What do you like best about Mass Notification?**

I like being able to fill out forms, which I have done multiple times on the York County SC Governmental website which uses CivicReady as its system.

**What do you dislike about Mass Notification?**

I dislike that the system is not open source, I believe open source software is better.

**Recommendations to others considering Mass Notification:**

N/A

**What problems is Mass Notification solving and how is that benefiting you?**

None.


## Mass Notification Discussions
  - [What is CivicReady used for?](https://www.g2.com/discussions/what-is-civicready-used-for)

- [View Mass Notification pricing details and edition comparison](https://www.g2.com/products/civicplus-mass-notification/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+01%3A33%3A15+-0500&secure%5Bsession_id%5D=04b68875-5a13-4bb6-b0cf-d9dd1b8e2adb&secure%5Btoken%5D=c559a87e99ac93d301e5c71967d88ac81fe4cc8c9987699a6329841db9c5217f&format=llm_user)


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