Providing a clear easy to read display of resource status is imperative to critical incident response. D4 H does this in an easy to read format. Review collected by and hosted on G2.com.

Create a brief introductory tutorial that shows the basic functions and provides opportunities to link to end up training on specific modules. Review collected by and hosted on G2.com.

I love how D4H is an invaluable tool for the team, as it helps organize events and plan for the future. As a trainee, it allows me to see upcoming training, past incidents, qualifications, and more. I really appreciate the calendar feature for providing a quick and easy view of upcoming events, and the different tabs for past incidents. The initial setup was easy, and so far, it meets or exceeds the needs of the team. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

Very simple and easy to use. It has a lot of great features. Review collected by and hosted on G2.com.

Nothing. It’s a great program. I’m very happy with D4H. Review collected by and hosted on G2.com.

D4h has provided a user-friendly and customizable solution for our emergency operations center. Their staff was friendly and open to our way of operating and adaptable when we requested a change to the contract for their program. Review collected by and hosted on G2.com.

May be difficult to add users in an emergency. Review collected by and hosted on G2.com.

For incident management, D4H strikes a strong balance between usability and flexibility. It enables teams to respond quickly and consistently to incidents, while also offering the customization needed to reflect organizational structures, regulatory requirements, and operational best practices. This combination makes it a valuable tool for organizations seeking both efficiency and adaptability in their emergency response operations. Review collected by and hosted on G2.com.

Initial learning curve required but necessary in order to accommodate desired customisations. Review collected by and hosted on G2.com.

D4H is the software that we decided upon when Mission Manager left us high and dry with a very short notice regarding its end of service. We formed a committee and looked at various solutions and this seemed like the best solution to our needs. We use it for: Tracking Attendance at trainings and events, Monitoring our required training expiration dates, Group-wide Calendar of upcoming events, with the ability to acknowledge your plans to attend, Equipment tracking and inventory, Incident data capture with the activity Log and Roles tracking, Fully customizable checklists that can be assigned to personnel in various Roles, Importing your member names into Incident Manager so that your drop-down menu shows only those personnel who have responded, many, many other uses that I have just forgotten. Their customer support is FANTASTIC. I have gotten responses very quickly and they were quite knowledgeable about what they are working on. It took a bit of time getting everything set up the way we want (and we aren't done yet), but that is because it is SO flexible and customizable. I wasn't planning on even looking at the Equipment Management portion, but we received some new equipment and had to get it inventoried before it was deployed. That too was quick and easy. Review collected by and hosted on G2.com.

When I have asked Tech Support about improvements that I would like to see, they usually tell me that I am not alone in asking about those issues. I just wish they could get these new improvements rolled out a bit faster. (former programmer, I realize there are only so many hours in a day.) Review collected by and hosted on G2.com.

Continues to be quality and put out even more than we expect! Review collected by and hosted on G2.com.

Interface can always be simplified and the reporting system for year end items could be more user friendly Review collected by and hosted on G2.com.

It took very little to get my team up and running in D4H. With only a couple hours of work I had our personnel imported into the system using the D4H import tool, and had our basic training and incident reports up and running. Review collected by and hosted on G2.com.

I wish the apps allowed for more. The ability to take attendance at a training event, or start an incident report would be beneficial. Review collected by and hosted on G2.com.

The several modules integrated into D4H and the Help Center Review collected by and hosted on G2.com.

The French Translation is not complete or accurate at some places. We can not easily add several periods under one activity. Review collected by and hosted on G2.com.

We are a small volunteer search and rescue K9 team that needs to adopt the administrative functions of a much larger organisation to deliver a quality professional service. This requires us to maintain long term continuity and consistency of our management systems using an integrated system such as D4H.

D4H handles everything we need for the day to day management of our members, K9s, inventory and incidents across a single platform. This frees us up to focus on training and effectively deploying our SAR capability.

The features we get the most from are:

- Day to day access using web browser or mobile app

- Dashboard accessible by all our members to view upcoming events and our overall readiness status

- Simple, secure maintenance of our members’ personal information

- Managing and updating qualifications, including expiry alerts

- Separate modules for maintaining K9 details

- Simple update by members of their on call status

- Integration with third party apps to manage call out notifications and attendance reporting

- Capture of key information relating to incidents we have responded to

- Easy management of equipment issue to members, returns and stock control

- Flexible reports in spreadsheet format. Review collected by and hosted on G2.com.

We do occasionally have login issues with both the browser and mobile app versions. We have found that these are usually best left to the help desk to resolve and this is usually handled very promptly. Review collected by and hosted on G2.com.