Echo Data Analytics Reviews & Product Details

Echo Data Analytics specializes in crafting custom, affordable data visualization dashboards that empower EMS and fire organizations to gain comprehensive insights into their incident data and community response. Solutions cover a wide range of operational metrics and allow for lightning-fast performance, giving access to both standard and customized views designed to capture key metrics and data critical to measuring and improving agency performance.

Seller

Echo Data Analytics

Languages Supported

English

Product Description

Echo Data Analytics specializes in crafting custom, affordable data visualization dashboards that empower EMS and fire organizations to gain comprehensive insights into their incident data and community response. Solutions cover a wide range of operational metrics and allow for lightning-fast performance, giving access to both standard and customized views designed to capture key metrics and data critical to measuring and improving agency performance.

Overview by

Tariq Bashir

Top-Rated Alternatives

View All Alternatives

Echo Data Analytics Integrations

(1)

Integration information sourced from real user reviews.

Echo Data Analytics Reviews (4)

View Filters

G2 reviews are authentic and verified.

Here's how.

BB

Bethany B.

Fire Chief

Mid-Market (51-1000 emp.)

9/11/2025

"Echo Data Analytics is Amazing!"

5/5

What do you like best about Echo Data Analytics?

Echo Data Analytics has an incredible product and top-notch customer service. Use of their platforms saves us time, provides data in a user-friendly manner, and seamlessly allows for both high-level and deep dives into data. I have never seen another company so responsive to customer questions, concerns, and suggestions as well as constantly improving their current products and expanding to offer additional modules to meet customer needs. Echo Data Analytics allows us to quickly and easily access data so we can then use our time using that data to make improvements, rather than spending our time trying to obtain and understand our data. The QA features also help us to fix mistakes we've made and makes our data more accurate. Review collected by and hosted on G2.com.

What do you dislike about Echo Data Analytics?

There really isn't anything I don't like about Echo Data Analytics - they are amazing! Review collected by and hosted on G2.com.

What problems is Echo Data Analytics solving and how is that benefiting you?

Echo Data Analytics provides dashboards with critical information such as payroll, tracking our Paid on-Call Firefighters' requirements (call percentages, shift counts, training requirements), running payroll reports, and an operations dashboard with data relating to call volume, response times, incident types, heat maps, quality assurance reports, and more. All of these data points can be filtered in numerous ways, allowing for high level looks or deep dives into our data. The data also links seamlessly with our records management system to allow for simple reference and editing of our incident reports or data points to ensure we have good data going into the system. Review collected by and hosted on G2.com.

JK

Joshua K.

Fire Chief

Mid-Market (51-1000 emp.)

9/24/2025

"An analytics that understands the data and how customers want to use it."

5/5

What do you like best about Echo Data Analytics?

What stands out is their ability to connect seamlessly to our RMS and tailor how data is interpreted and displayed for the end user. Echo has done an excellent job addressing our needs, especially when it comes to creating formulations and rules that align with firefighters' requirements, even as those needs evolve with policy changes. Review collected by and hosted on G2.com.

What do you dislike about Echo Data Analytics?

Sometimes I realize that I rely on it a bit too much. While this isn't exactly a drawback, I do get frustrated when the information I need isn't available in the data and I have to request an enhancement. With so much readily accessible at my fingertips, I've become accustomed to instant gratification. Review collected by and hosted on G2.com.

What problems is Echo Data Analytics solving and how is that benefiting you?

Communicating timely and accurate information to stakeholders and employees has significantly reduced the amount of staff time spent searching for and compiling data, both for payroll purposes and firefighter callback requirements. This improvement has also enabled command staff to make decisions about response and resource deployment based on factual information and historical results, rather than relying on intuition. Review collected by and hosted on G2.com.

EB

Eric B.

Fire Chief

Small-Business (50 or fewer emp.)

9/30/2025

"A necessary platform!"

5/5

What do you like best about Echo Data Analytics?

Echo Data Analytics brings all of our RMS data to one place, is easily sortable, and makes reporting and presentations super easy and impactful. Review collected by and hosted on G2.com.

What do you dislike about Echo Data Analytics?

That they haven't been around longer.... Review collected by and hosted on G2.com.