The Top 9 Fire Department Software

Check out this list of the top Fire Department Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Smart CAD

Overall Satisfaction Score

Top Industries of Reviewers:

Public Safety

76%

Government Relations

12%

Civic & Social Organization

Public Relations and Communications

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.5

10.0

Meets Requirements

Average: 8.8

9.8

Ease of Doing Business With

Average: 6.9

0.0

Ease of Setup

Average: 7.5

9.7

Quality of Support

Average: 9.0

9.9

Ease of Admin

Average: 6.6

0.0

First Due

Overall Satisfaction Score

Top Industries of Reviewers:

Public Safety

72%

Government Administration

19%

Hospital & Health Care

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.5

8.6

Meets Requirements

Average: 8.8

8.9

Ease of Doing Business With

Average: 6.9

8.9

Ease of Setup

Average: 7.5

8.3

Quality of Support

Average: 9.0

9.2

Ease of Admin

Average: 6.6

8.6

ImageTrend

Overall Satisfaction Score

Top Industries of Reviewers:

Public Safety

64%

Government Administration

23%

Hospital & Health Care

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.5

8.1

Meets Requirements

Average: 8.8

8.3

Ease of Doing Business With

Average: 6.9

8.9

Ease of Setup

Average: 7.5

8.4

Quality of Support

Average: 9.0

8.5

Ease of Admin

Average: 6.6

8.6

Aladtec by TCP

Overall Satisfaction Score

Top Industries of Reviewers:

Public Safety

62%

Government Administration

29%

Alternative Medicine

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.5

9.0

Meets Requirements

Average: 8.8

8.8

Ease of Doing Business With

Average: 6.9

9.4

Ease of Setup

Average: 7.5

9.0

Quality of Support

Average: 9.0

9.4

Ease of Admin

Average: 6.6

9.1

CentralSquare Public Safety & Justice

Overall Satisfaction Score

Top Industries of Reviewers:

Law Enforcement

46%

Government Administration

23%

Public Safety

23%

Accounting

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.5

8.8

Meets Requirements

Average: 8.8

8.8

Ease of Doing Business With

Average: 6.9

9.2

Ease of Setup

Average: 7.5

9.1

Quality of Support

Average: 9.0

8.7

Ease of Admin

Average: 6.6

9.1

D4H

Overall Satisfaction Score

Top Industries of Reviewers:

Public Safety

79%

Government Administration

Higher Education

Medical Practice

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.5

7.6

Meets Requirements

Average: 8.8

9.9

Ease of Doing Business With

Average: 6.9

9.8

Ease of Setup

Average: 7.5

8.5

Quality of Support

Average: 9.0

9.9

Ease of Admin

Average: 6.6

8.8

TargetSolutions

Overall Satisfaction Score

Top Industries of Reviewers:

Public Safety

56%

Hospital & Health Care

22%

Government Administration

11%

Automotive

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.5

9.3

Meets Requirements

Average: 8.8

9.3

Ease of Doing Business With

Average: 6.9

0.0

Ease of Setup

Average: 7.5

0.0

Quality of Support

Average: 9.0

9.4

Ease of Admin

Average: 6.6

0.0

Tyler Enterprise Public Safety

Overall Satisfaction Score

Top Industries of Reviewers:

Public Safety

54%

Government Administration

23%

Law Enforcement

15%

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.5

7.6

Meets Requirements

Average: 8.8

8.2

Ease of Doing Business With

Average: 6.9

8.3

Ease of Setup

Average: 7.5

7.0

Quality of Support

Average: 9.0

8.4

Ease of Admin

Average: 6.6

7.3

ESO Fire RMS

Overall Satisfaction Score

Top Industries of Reviewers:

Public Safety

59%

Government Administration

24%

Hospital & Health Care

12%

Airlines/Aviation

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.5

7.5

Meets Requirements

Average: 8.8

7.0

Ease of Doing Business With

Average: 6.9

8.1

Ease of Setup

Average: 7.5

7.3

Quality of Support

Average: 9.0

8.2

Ease of Admin

Average: 6.6

7.9