
Device Magic is a great platform for field work. It makes it easy to collect pictures and connect with other platforms, and the app performs reliably. Their support team is very responsive and helpful, which makes onboarding and troubleshooting smooth.
The platform also provides solid value for the cost. I haven’t used the AI features yet, but I’d like to see more improvements and customization options in the UI/UX to make the experience even better. Review collected by and hosted on G2.com.
Mostly, it came down to a timing issue: our submission got stuck, so we had to reach out to their support team. They did help us resolve it, but it still disrupted our ongoing process. Also, if we make any changes at the form level, we have to update the template as well, and updating the template is the most irritating part. Review collected by and hosted on G2.com.



