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Best Feedback Analytics Software - Page 13

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Feedback analytics software enables businesses to consolidate and analyze their customer feedback within a single platform. This type of software leverages the capabilities of natural language processing (NLP) software to extract actionable insights from unstructured text data, which can be sourced from a variety of different feedback channels, such as review sites, social media, surveys, and customer service tools. Feedback analytics software helps businesses analyze customer sentiment and uncover trends or patterns, empowering them to take action on feedback and improve customer experience (CX).

Feedback analytics solutions allow users to import feedback through integrations with survey software, social media, and customer service software such as help desk software, live chat software, and enterprise feedback management software. All-in-one feedback analytics solutions offer these integrations in addition to built-in survey capabilities for soliciting customer feedback or reviews. Businesses may also use text analysis software for analyzing other types of unstructured text data; however, feedback analytics software is designed specifically for extracting insights from customer feedback.

To qualify for inclusion in the Feedback Analytics category, a product must:

Centralize customer feedback collected from multiple sources and channels
Use NLP to extract insights from text feedback, including key phrases, sentiment, and trends
Provide dashboards and visualizations for text data
Integrate with review sites, survey tools, or help desks through which users can source customer feedback
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Featured Feedback Analytics Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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212 Listings in Feedback Analytics Available
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Quality assurance processes can be complex, costly and ineffective. We help training providers, colleges, universities, schools, employability providers and government agencies simplify their approach

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  • Mesma features and usability ratings that predict user satisfaction
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  • Seller Details
    Seller
    Mesma
    HQ Location
    UK, GB
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Quality assurance processes can be complex, costly and ineffective. We help training providers, colleges, universities, schools, employability providers and government agencies simplify their approach

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Mesma features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Mesma
HQ Location
UK, GB
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Entry Level Price:€790.00
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  • Product Description
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    This description is provided by the seller.

    moinAI is the self-learning AI chatbot solution for digital customer communication of companies. No matter if marketing, sales or customer service - moinAIis the automation solution that helps to reac

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    No information available
    0.0
    No information available
    0.0
    No information available
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  • Seller Details
    Seller
    knowhere
    Year Founded
    2015
    HQ Location
    Hamburg, DE
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
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This description is provided by the seller.

moinAI is the self-learning AI chatbot solution for digital customer communication of companies. No matter if marketing, sales or customer service - moinAIis the automation solution that helps to reac

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
moinAI features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
knowhere
Year Founded
2015
HQ Location
Hamburg, DE
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®

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  • Product Description
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    Myliba is a performance management platform that turns strategy into actionable goals while fostering a high-performance culture. It combines essential tools like OKRs, CFRs, KPIs, coaching, and more

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  • Myliba features and usability ratings that predict user satisfaction
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    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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    Seller
    Myliba
    Year Founded
    2022
    HQ Location
    Mildenhall, GB
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Myliba is a performance management platform that turns strategy into actionable goals while fostering a high-performance culture. It combines essential tools like OKRs, CFRs, KPIs, coaching, and more

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Myliba features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Myliba
Year Founded
2022
HQ Location
Mildenhall, GB
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Entry Level Price:Contact Us
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  • Product Description
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    This description is provided by the seller.

    Outset is an AI-moderated user research platform that enables product, UX, and research teams to conduct live, one-on-one qualitative interviews at scale. The platform is designed to help organization

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    No information available
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  • Outset.ai features and usability ratings that predict user satisfaction
    0.0
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    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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  • Seller Details
    Seller
    Outset
    Year Founded
    2022
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outset is an AI-moderated user research platform that enables product, UX, and research teams to conduct live, one-on-one qualitative interviews at scale. The platform is designed to help organization

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Outset.ai features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Outset
Year Founded
2022
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Entry Level Price:Free
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  • Product Description
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    This description is provided by the seller.

    Perspective AI is a Software-as-a-Service (SaaS) platform designed to revolutionize the way businesses and individuals gather, analyze, and utilize feedback. It serves as an advanced replacement for t

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
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    No information available
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    No information available
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  • Perspective features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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  • Seller Details
    Year Founded
    2024
    HQ Location
    Palo Alto, US
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Perspective AI is a Software-as-a-Service (SaaS) platform designed to revolutionize the way businesses and individuals gather, analyze, and utilize feedback. It serves as an advanced replacement for t

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Perspective features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2024
HQ Location
Palo Alto, US
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
  • Overview
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  • Product Description
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    This description is provided by the seller.

    Pilea is an intelligent customer research platform designed to save product teams 40+ hours of work every week. By collecting, centralizing, and analyzing customer feedback from a wide range of integr

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
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    No information available
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    No information available
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  • Pilea features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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  • Seller Details
    Year Founded
    2019
    HQ Location
    Vitosha, BG
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pilea is an intelligent customer research platform designed to save product teams 40+ hours of work every week. By collecting, centralizing, and analyzing customer feedback from a wide range of integr

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Pilea features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2019
HQ Location
Vitosha, BG
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
  • Overview
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  • Product Description
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    This description is provided by the seller.

    Player XP offers you a new way to monitor your Online Communities, helping you react quickly and make decisions based on your player feedback from User Reviews, message boards, and Social Data. All of

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
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    No information available
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    No information available
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  • Player XP features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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    Seller
    Hertzian
    Year Founded
    2015
    HQ Location
    Truro, GB
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Player XP offers you a new way to monitor your Online Communities, helping you react quickly and make decisions based on your player feedback from User Reviews, message boards, and Social Data. All of

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Player XP features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Hertzian
Year Founded
2015
HQ Location
Truro, GB
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
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  • Product Description
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    This description is provided by the seller.

    Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalizati

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
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  • Pobuca Experience Cloud features and usability ratings that predict user satisfaction
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    No information available
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    No information available
    0.0
    No information available
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    Seller
    Pobuca
    Year Founded
    2000
    HQ Location
    London, Athens
    Twitter
    @siebenGR
    174 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalizati

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Pobuca Experience Cloud features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Pobuca
Year Founded
2000
HQ Location
London, Athens
Twitter
@siebenGR
174 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
  • Overview
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  • Product Description
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    This description is provided by the seller.

    Pulse Connect is a powerful social impact assessment and reporting platform designed for organizations that need streamlined, data-driven insights. With automated report creation, users can generate c

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
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    No information available
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  • Pulse features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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  • Seller Details
    Year Founded
    2023
    HQ Location
    Boston, US
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pulse Connect is a powerful social impact assessment and reporting platform designed for organizations that need streamlined, data-driven insights. With automated report creation, users can generate c

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Pulse features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2023
HQ Location
Boston, US
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
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  • Product Description
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    This description is provided by the seller.

    SaaSphire is a unified feedback platform that helps teams collect, manage, and act on user feedback. With integrated feedback boards, changelogs, and roadmaps — plus Slack, Jira, and GitHub integratio

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • SaaSphire features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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    Seller
    SaaSphire
    Year Founded
    2024
    HQ Location
    United States, US
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SaaSphire is a unified feedback platform that helps teams collect, manage, and act on user feedback. With integrated feedback boards, changelogs, and roadmaps — plus Slack, Jira, and GitHub integratio

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
SaaSphire features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
SaaSphire
Year Founded
2024
HQ Location
United States, US
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
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  • Product Description
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    This description is provided by the seller.

    The platform helps to identify messages requiring immediate reaction. With SemanticForce Omnichannel Helpdesk reply and engage across 50+ channels including social networks, messengers, app stores as

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
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    No information available
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    No information available
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  • SemanticForce Omnichannel HelpDesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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  • Seller Details
    Year Founded
    2009
    HQ Location
    Kaunas, LT
    Twitter
    @ForceSemantic
    8 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The platform helps to identify messages requiring immediate reaction. With SemanticForce Omnichannel Helpdesk reply and engage across 50+ channels including social networks, messengers, app stores as

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
SemanticForce Omnichannel HelpDesk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2009
HQ Location
Kaunas, LT
Twitter
@ForceSemantic
8 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
  • Overview
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  • Product Description
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    This description is provided by the seller.

    The Best Field Service Scheduling Software for QuickBooks

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Sentisis features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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    Seller
    Séntisis
    Year Founded
    2012
    HQ Location
    Madrid, ES
    Twitter
    @_sentisis
    4,612 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Best Field Service Scheduling Software for QuickBooks

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Sentisis features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Séntisis
Year Founded
2012
HQ Location
Madrid, ES
Twitter
@_sentisis
4,612 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Skeepers connects brands and consumers through authentic experiences with our fully integrated one-stop-shop suite of UGC solutions. With Skeepers, brands authentically nurture consumer relationships,

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
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    No information available
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    No information available
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  • SKEEPERS Feedback Management features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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    Seller
    Skeepers
    Year Founded
    2012
    HQ Location
    Marseille, FR
    Twitter
    @Skeepersgroup
    200 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    371 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Skeepers connects brands and consumers through authentic experiences with our fully integrated one-stop-shop suite of UGC solutions. With Skeepers, brands authentically nurture consumer relationships,

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
SKEEPERS Feedback Management features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Skeepers
Year Founded
2012
HQ Location
Marseille, FR
Twitter
@Skeepersgroup
200 Twitter followers
LinkedIn® Page
www.linkedin.com
371 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Specific is an AI-powered in-product research platform that helps product teams collect qualitative user insights directly within their software. It falls under the category of user research and feedb

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Specific features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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    Seller
    Specific
    Year Founded
    2022
    HQ Location
    Wilmington, US
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Specific is an AI-powered in-product research platform that helps product teams collect qualitative user insights directly within their software. It falls under the category of user research and feedb

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Specific features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Specific
Year Founded
2022
HQ Location
Wilmington, US
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
0 ratings
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spiral is an AI-driven platform that transforms unstructured customer feedback into actionable insights, enabling businesses to detect and address emerging issues across various communication channels

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Spiral features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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  • Seller Details
    Seller
    Spiral
    Year Founded
    2018
    HQ Location
    Seattle, US
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spiral is an AI-driven platform that transforms unstructured customer feedback into actionable insights, enabling businesses to detect and address emerging issues across various communication channels

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Spiral features and usability ratings that predict user satisfaction
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Seller Details
Seller
Spiral
Year Founded
2018
HQ Location
Seattle, US
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®