Outset is an AI-moderated user research platform that enables teams to conduct qualitative interviews and analyze customer feedback at scale. The platform uses artificial intelligence to facilitate live, one-on-one research conversations, allowing organizations to collect in-depth qualitative insights without relying exclusively on human moderators. Outset supports research workflows commonly used by product, UX, and insights teams, including interview execution, transcription, and qualitative analysis. Outset is primarily used for product discovery, usability research, concept testing, and customer feedback analysis. The platform is designed to support teams that need to gather qualitative insights efficiently while maintaining consistency and structure across research initiatives.