# Player XP Reviews
**Vendor:** Hertzian  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)
## About Player XP
Player XP offers you a new way to monitor your Online Communities, helping you react quickly and make decisions based on your player feedback from User Reviews, message boards, and Social Data. All of this is presented to you in a live, interactive dashboard allowing you to monitor all of your data in one location. ONLINE COMMUNITY AGGREGATION & ANALYSIS Player XP makes it easy for you to monitor & evaluate your community posts & comments. We can transform the unstructured text into a form that allows for deep analysis and tracking across all of your teams. This is presented in an easy-to-read manner in our dashboard. INCREASED VISIBILITY Player XP harnesses the power of Machine Learning to monitor and analyse player feedback from across the web. We bring all of your community posts & comments into one dashboard, which includes many features that can help you segment and analyse your data. Not only this, but we also help eliminate the noise and identify the subjects that matter the most to your community. With Player XP you can increase your community visibility whilst also ensuring your reporting quality remains extremely high and data-rich. SAVE TIME You can use our visualisation and analysis features to find subjects within your data which are being discussed the most within your community. We pride ourselves on giving you the ability to view the top-level overview of your community but also being able to give you the opportunity to find the individual topics in all of your data which could be having an impact on the sentiment of your community. Player XP's Dynamic Reporting & Interaction Explorer can help you produce weekly sentiment reports without having to read through and analyse every post across your community channels. We do the tedious work for you! UNIFY YOUR REPORTING By introducing Player XP's industry-focused sentiment analysis to your team, you also benefit from a standardised reporting metric that allows you to easily measure player satisfaction and see the impact of changes over time. Player XP's world-class sentiment system is trained on millions of pieces of games feedback, allowing for a deep understanding of how players talk when talking about games online. We can get this data from inside the game or from your official forums. Player XP also makes it extremely easy for you to compare your games with any of your other titles, or your competitor's titles. This can be included in your weekly or monthly reports.






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## Player XP Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

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