backstitch
backstitch is a digital Total Rewards platform that empowers organizations to design, deliver, and measure personalized compensation and benefits communications. Through a fully branded website and mobile app, employees access a personalized, interactive dashboard that brings together earnings, contributions, and incentives — all in one place. With flexible update options ranging from annual to every pay period, and targeted content delivered through the platform, push notifications, and other channels, backstitch helps keep employees informed and engaged in your Total Rewards story year-round. Trusted by global companies and top employers, backstitch strengthens employee awareness, appreciation, and connection across the entire employee experience.
Average Rating: 4.6/5.0
Total Reviews: 9
How Do G2 Users Rate backstitch?
- Performance: 10.0/10 (Category avg: 9.0/10)
- User, Role, and Access Management: 8.3/10 (Category avg: 8.9/10)
- Activity Dashboard: 8.9/10 (Category avg: 8.7/10)
- Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.4/10)
Who Is the Company Behind backstitch?
- Seller: backstitch
- Year Founded: 2012
- HQ Location: Kansas City, US
-
LinkedIn® Page: www.linkedin.com
35 employees on LinkedIn®
Who Uses This Product?
- Company Size: 89% Medium, 11% Large
What Do G2 Reviewers Say About backstitch?
AI-generated summary from verified user reviews
Pros
- Users find Backstitch's platform user-friendly and intuitive, enhancing their experience with efficient customization and support.
- Users value the exceptional collaboration of Backstitch, appreciating the responsive support and tailored implementation process.
- Users praise the responsive and professional customer support of Backstitch, enhancing their overall experience and efficiency.
- Users commend the easy creation of personalized statements with Backstitch, enhancing employee engagement and awareness.
- Users commend the helpful communication and responsiveness of Backstitch, enhancing their collaborative experience significantly.
Cons
- Users express concerns over insufficient information regarding integrations, misrepresentation, and workflow sustainability when using Backstitch.
- Users express frustration over integration issues, noting that promised capabilities were misrepresented during the sales process.
- Users express frustration over poor integration capabilities, feeling misled during the sales process about system compatibility.
- Users experience access limitations as they cannot pause their accounts during transitional periods like payroll changes.
- Users report inadequate tech support, facing challenges with integrations that affect the overall experience and functionality.
What Are Recent G2 Reviews of backstitch?
"Great solution for visual and dynamic total rewards statements"
Rating: 5.0/5.0 stars
— Verified User in Pharmaceuticals
"Seamless Team Communication and a Patient, Helpful Implementation Team"
Rating: 5.0/5.0 stars
— Verified User in Banking

