Hudu
Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentation—covering everything from systems, processes, and policies to credentials, SOPs, and asset records. With Hudu, teams can ensure that important information is always organized, easy to access, and kept up to date, making day-to-day work smoother and decision-making faster. While originally built for internal IT departments and MSPs, Hudu is flexible enough to support a wide range of industries, including finance, healthcare, education, and construction. Its structure can be tailored to fit the needs of any organization, whether you're managing internal infrastructure, supporting clients, or coordinating distributed teams. Teams can build custom asset layouts to track hardware, software, or industry-specific data. Knowledge base articles and SOPs support rich formatting, embedded content, and reusable templates to keep documentation consistent and easy to follow. Passwords and OTPs are stored securely with full access controls and history tracking for auditability and compliance. Hudu supports detailed permission management, so teams can control access at a granular level across departments, roles, or clients. It integrates with popular tools like Microsoft 365, ConnectWise, HaloPSA, NinjaOne, N-able, and many more to automatically sync key data and reduce manual entry. A browser extension and mobile app make it easy to access or update documentation on the go, whether in the office or the field. For more advanced workflows, Hudu offers a powerful API, allowing teams to automate documentation or integrate with internal systems. Organizations with strict security requirements can also choose to deploy Hudu on-premises with full control over their environment. With Hudu, teams can reduce onboarding time, cut down on repetitive questions, and ensure processes are followed consistently. It replaces scattered documentation with a centralized source of truth that’s easy to manage and scale. If your team depends on shared knowledge to operate efficiently, Hudu helps you keep it organized, accessible, and secure—no matter your industry or size.
Average Rating: 4.7/5.0
Total Reviews: 361
How Do G2 Users Rate Hudu?
- Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
- Quality of Support: 9.2/10 (Category avg: 8.6/10)
- Ease of Use: 9.2/10 (Category avg: 8.9/10)
- Ease of Admin: 9.2/10 (Category avg: 8.9/10)
Who Is the Company Behind Hudu?
- Seller: Hudu
- Company Website:
- Year Founded: 2018
- HQ Location: Fort Collins, Colorado
-
Twitter: @HuduHQ
500 Twitter followers -
LinkedIn® Page: www.linkedin.com
40 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, Director
- Top Industries: Information Technology and Services, Computer & Network Security
- Company Size: 71% Small, 12% Medium
What Do G2 Reviewers Say About Hudu?
AI-generated summary from verified user reviews
Pros
- Users value the clean and simple interface of Hudu, enhancing usability and customization for their unique needs.
- Users appreciate the intuitive interface and comprehensive features of Hudu for organizing IT data efficiently.
- Users rave about Hudu's seamless integrations, making it easy to incorporate existing systems and enhancing daily operations.
- Users love the easy setup of Hudu, enabling quick customization and immediate access to documentation.
- Users appreciate the clean and simple interface of Hudu, making it easy to use and customize for their needs.
Cons
- Users find Hudu's missing features, such as a unified search bar and limited customization, affecting their overall experience.
- Users find the poor integration process challenging and desire additional options for improved efficiency.
- Users note that UX improvement is needed, especially in search, navigation, and overall interface design.
- Users are disappointed by Hudu's limited features, particularly regarding support for VPS providers and third-party integrations.
- Users face integration issues with Hudu, needing more support for third-party tools and a broader range of VPS options.
What Are Recent G2 Reviews of Hudu?
"Streamlined Integrations, Superior Documentation"
Rating: 5.0/5.0 stars
— Ray L.
"Secure Self-Hosting, Great UI, and Seamless HaloPSA Integration"
Rating: 5.0/5.0 stars
— Anthony R.
What Are G2 Users Discussing About Hudu?
- What is Hudu used for? - 1 comment

