Total Products under this Category: 227
Last updated: August 05, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: HubSpot Marketing Hub, Insider One, Braze, Contentsquare, Klaviyo, ChurnZero, Evam, and WebEngage.
Underlying data: [Grid® JSON](https://www.g2.com/categories/customer-journey-analytics/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=insider-one&focus%5B%5D=braze&focus%5B%5D=contentsquare&focus%5B%5D=klaviyo&focus%5B%5D=churnzero&focus%5B%5D=evam&focus%5B%5D=webengage)
Sponsored
YuMuuv is an easy-to-use wellness challenge app with the widest selection of challenges available on any current platform. Offering an effortless way to improve your wellness and engagement initatives and establish continuous programs to better physical and mental well-being.
I am your full-funnel marketing optimization platform. I revolutionize your efforts in online marketing with unprecedented precision, intelligence, and efficiency. By combining first-party tracking, modeled attribution, centralized analytics, and automated optimizations, I help marketers regain control over their digital growth. To help marketers grow, (1) I show data you can trust. My first-party pixel ensures accurate, reliable data, and is built for the cookieless future. With that, I offer an unbiased marketing platform you can rely on. (2) I help you make better decisions. Using data-driven attribution models fed with more accurate data, I show the true results of your advertising performance. Analyze your results in customizable dashboards with new scaling metrics in a centralized cockpit. Make decisions with confidence instead of flying blind. (3) I enable you to do more with less. Through my AI-powered optimizations, you can achieve better results with fewer resources. Unlock the power of super-human optimization to free up time for creativity and strategy by eliminating repetitive data management tasks.
Average Rating: 4.5/5.0
Total Reviews: 20
AI-generated summary from verified user reviews
"Clear insight: ideal for marketing performance"
Rating: 4.0/5.0 stars
— Verified User in Food & Beverages
"Exceptional Onboarding and Responsive Support from BG"
Rating: 4.5/5.0 stars
— Leon G.
Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We deliver decision-ready insights, customized to your business goals and ready to act on. Whether you're trying to spot the next trend, understand what’s driving customer behavior, or outmaneuver a competitor, Quid connects the dots across millions of data points—from search and social to media and review content. Our custom AI models help you detect patterns, prioritize what matters, and take the right actions before the market moves.
Average Rating: 4.3/5.0
Total Reviews: 299
AI-generated summary from verified user reviews
Rating: 4.5/5.0 stars
— Lorayne R.
"This Will Change How We Visualize and See Data"
Rating: 5.0/5.0 stars
— Shubham K.
Xtremepush is the leading CRM & Loyalty Marketing solution powered by InfinityAI. We enable iGaming companies to leverage real-time data, gamification and omnichannel engagement to turn visitors into loyal players. All with one unified solution. Headquartered in Dublin, and with offices in London, São Paulo and New York, the company helps operators all around the world understand their customers and improve player experiences. Prominent partners include Livescore, Oddschecker, FanDuel, Golden Nugget, Groupe Dynamite, Betsson, Betsul, The Pools, Kaizen, and William Hill.
Average Rating: 4.4/5.0
Total Reviews: 260
AI-generated summary from verified user reviews
"Intuitive, Powerful Segmentation with Real-Time Data That Optimizes Campaigns Fast"
Rating: 5.0/5.0 stars
— Raúl A.
"Easy Setup and Various Options, with Potential for Improvement in UI"
Rating: 5.0/5.0 stars
— Verified User in Gambling & Casinos
Trengo is an AI-first customer communication platform used by 17,000+ people worldwide. WhatsApp Business API, email, live chat, voice, and social channels connect into one shared inbox where AI agents resolve up to 80% of repetitive conversations automatically, in 70+ languages, 24/7. AI agents handle FAQs, qualify leads, update contact details, and escalate to humans when needed across every channel, without code. Native integrations include HubSpot, Salesforce, Shopify, WooCommerce, Magento, Lightspeed, and Klaviyo. As an official WhatsApp Business Solution Provider and Meta Business Partner, Trengo supports WhatsApp CRM and WhatsApp marketing at scale. Used across eCommerce, hospitality, travel, leisure, and automotive as a leading alternative to Zendesk, Freshdesk, Intercom, Front, Gorgias, Tidio, Respond.io, and WATI.
Average Rating: 4.3/5.0
Total Reviews: 244
AI-generated summary from verified user reviews
"Organized Inbox and Efficient Task Management with Trengo"
Rating: 4.5/5.0 stars
— Ashley d.
"Great partnership with Trengo"
Rating: 4.0/5.0 stars
— Verified User in Information Technology and Services
Catalyst, now part of Totango, empowers teams to identify and capitalize on expansion and upsell opportunities, driving recurring revenue growth. Built to simplify complex strategies, it helps businesses achieve sustainable success by aligning each action with your customer’s key objectives, ensuring they achieve their desired outcomes for your product or service. Catalyst unlocks your team’s potential to deliver smarter, faster, and scalable results, paving the way for long-term success. Learn more here!
Average Rating: 4.5/5.0
Total Reviews: 656
AI-generated summary from verified user reviews
"Chat and Email-to-File Features Make Workflows Effortless"
Rating: 5.0/5.0 stars
— Kelli W.
"Customer Health Monitoring That Simplifies Usage Tracking and Renewals"
Rating: 4.0/5.0 stars
— Jai M.
With flexible journey mapping and a framework that links all customer insights, opportunities and solutions together, TheyDo is the single source of truth for your end-to-end customer journey. TheyDo helps you work journey-centric and put your customer at the heart of decision-making: 🖼️ Single source of truth - Centralize and connect your customer journeys in an organized “Journey Hierarchy”, so you can zoom out for full oversight of your customer experience and zoom back in to tackle a specific customer problem 🧩 Journey Management workflow - Standardize your way of working around customer journeys with flexible journey “Building Blocks”, taking you from customer research > identified problem areas > prioritized solutions 🎯 Goals - Visualize the connections between business needs and customer needs in one place—within “Goals” see how every piece of the work rolls up into progress on your KPIs 📚 Classification - Manage your customer insights with statuses, tags and types, giving your entire team visibility into the customer mindset and keeping research up-to-date 💬 Live collaboration - Collaborate on customer journeys without needing a workshop to do it— Add viewers and contributors, tag, notify, comment, mention and share 🏆 Expert coaching - Work through a customized success plan from our Journey Management coaches and hands on customer enablement team 🔐 Enterprise-level data security - Don’t worry about security—TheyDo is ISO 27001 certified and privacy is of the utmost importance to us.
Average Rating: 4.5/5.0
Total Reviews: 62
AI-generated summary from verified user reviews
"Unified Customer Journey View That Delivers"
Rating: 4.0/5.0 stars
— Mohamed H.
"TheyDo over the last 3 years"
Rating: 5.0/5.0 stars
— Berri B.
CaliberMind is the GTM Intelligence and Multi-Touch Attribution platform for enterprise marketers seeking to make data-driven decisions. The platform solves the critical challenge of fragmented and siloed data by unifying disconnected marketing and sales engagement signals into a single, reliable view of the buyer journey. By connecting prospect activities directly to outcomes, CaliberMind delivers a complete picture of go-to-market performance attributing it to the hard unit of measure that business cares about - the revenue dollars. Our AI-assisted reporting features leverage this unified data foundation to streamline creation of role-based dashboards and aggregation of buyer journey summaries, turning data chaos into clear, actionable insights. This empowers marketing teams to confidently prove their impact, optimize campaign performance, and shift their focus from manual reporting to making the strategic decisions that drive predictable revenue. We help Marketing Operations, Sales Operations and Revenue Operations Teams to Deploy Analytics and Custom Reporting At Scale. The era of spreadsheet scrambles, ad-hoc report pulls, and data guesswork that takes days is over. MOps teams shouldn’t be buried in tickets and manual rework — and Marketing leadership shouldn’t have to wait for their reports and then wonder if the numbers are right. CaliberMind helps you solve for both: Our dashboards deliver executive-ready insights, powered by harmonized data — no stitching, no second-guessing. Say goodbye to double-counting, under-reporting, and data wrangling. Say hello to “give me five minutes to check that.”
Average Rating: 4.5/5.0
Total Reviews: 193
AI-generated summary from verified user reviews
"Clear Multi-Channel Revenue Impact Insights in One UI"
Rating: 4.5/5.0 stars
— Kaitlyn H.
"Highly Customizable but Needs Improved Onboarding"
Rating: 5.0/5.0 stars
— Verified User in Financial Services
Netmera is a customer data and engagement platform for enterprise marketing, product, and CX teams in banking, fintech, telecoms, retail, media, and e-commerce. Data collection, omnichannel campaign execution, and analytics run in one platform, so teams act on real-time behavior without routing tasks through IT. Typical implementation runs 4 to 8 weeks, depending on the audience size and channel diversity. Compliance covers GDPR, ISO certifications, and IYS for the Turkish market. Data: Tagless Data Capture collects behavioral events automatically. SDKs cover Android, iOS, Flutter, React Native, Huawei, and Cordova. Data can be ingested via API, SDK, FTP import, or panel upload, and exported via FTP or webhooks. Channels: mobile and web push, email, SMS, WhatsApp, in-app messages, web pop-ups, geofencing. Deferred Deep Linking connects campaign links to specific in-app content, even through app installation. Integrations: Google Cloud, AWS, SAP, Adobe Experience Cloud, Shopify, MParticle, Adjust, Mixpanel, Infobip, Twilio, Facebook (Meta). AI capabilities: - Predictive segments: churn risk, purchase intent, high-value users - Content Optimizer for multilingual copy generation - Agentic AI that configures full campaigns for team review - Official MCP Server connecting Claude, ChatGPT, and other tools to your account Scale: 100+ companies, 300+ apps, 500M+ end users yearly, 30B+ events monthly. Selected results: - DenizBank restored a 10% loan conversion rate after funnel diagnostics found a drop-off bug - Turkcell raised Customer Effort Score by 13%, improved App Store ratings by 50% - Mackolik sends 20,000+ daily notifications with a 20% retention lift - Pluxee converted 3.7% of web traffic into qualified leads. More customer success stories: https://netmera.com/case-studies/
Average Rating: 4.3/5.0
Total Reviews: 49
AI-generated summary from verified user reviews
"Netmera’s Predictive Segments and UI Transformed Our Marketing"
Rating: 4.5/5.0 stars
— Ferhat Y.
"Effortless Campaign Management, Needs Better Analytics"
Rating: 4.0/5.0 stars
— Marsel H.
HockeyStack connects every data source across your go-to-market motion and turns scattered marketing and sales data into clear answers about what drives revenue, and the actions to double down on it. Key capabilities include: Odin (AI Analyst): Ask questions in plain English and get instant analysis, the reasoning behind the numbers, and recommended next steps, plus automated insights on your key metrics with no dashboards to build. Attribution Reporting: Out-of-the-box dashboard templates from day one, then custom no-code reports across 9 attribution models, showing the campaigns and channels driving pipeline from first impression to closed-won. Lift Reporting: Measure the true incremental impact of every campaign, so you know what actually caused revenue rather than what just appeared in the journey. Buyer Journeys: See every interaction in one time-stamped view from first touch to close, powered by cookieless tracking that captures the full journey. Account Intelligence & ABM/ABX: Identify anonymous visitors, build target lists with first- and third-party intent, run ads, and sync it all to your CRM, backed by best-in-class account and lead scoring. Achieve defensible attribution, more efficient growth, and confident budget decisions, without code or an analyst queue. Get started with HockeyStack today!
Average Rating: 4.5/5.0
Total Reviews: 80
AI-generated summary from verified user reviews
"Broad Capabilities, Some Complexity in Setup"
Rating: 4.0/5.0 stars
— Carmine M.
"The Most Clarity I’ve Ever Had Into Marketing Performance"
Rating: 4.5/5.0 stars
— Alex Marie S.
Firsthive is an Intelligent Customer Data Platform that builds Unique Customer Identities by ingesting data from all sources of customer interactions & transactions such as ERP, CRM, Website, Social, PoS, mobile app, customer care, etc.. We are world's first CDP to use Machine Learning for building unified customer identities and layer it with actionable campaign targeting recommendations to deliver disproportionate jump in Marketing ROI. FirstHive is a privacy by design, GDPR compliant product & also delivers a cross channel campaign orchestration capability on the unified customer data set. With FirstHive, enterprises have experienced upto 6X jump in their Marketing ROI metrices. FirstHive has over 30 customer deployments across Indo-Pacific region today including in some of the leading BFSI, FMCG & Manufacturing enterprises. We have 500+ product integrations today across CRM, Mobile analytics, Web re- targeting, Voice / Customer care, cloud telephony, CMS, Ad networks, programmatic ad tools, Social etc. As an enterprise connects all its channels & tools to its FirstHive account, FirstHive using its ML algorithms builds unified customer identities. And by using this unified identity, brands are able to optimise marketing choices around - content affinity, audience selection, channel preference & time of nudge. Our Deep learning and Artificial Intelligence capabilities provide the marketers with an edge in terms of being able to ingest data from unstructured data sources, to being able to leverage platform level predictive recommendations spanning ideal channel, type of content, and time of nudge. Our Machine Learning based auto segmentation feature also enables creation of system defined dynamic segment recommendations, that the marketer can leverage to drive greater campaign conversations, across all channels. One important thing about FirstHive is that we are only about opt-in First part data for enterprises. Every enterprises data set is exclusive and unique to that enterprise. We are GDPR and CCPA compliant and help enterprises in their journey to manage their customer data in compliance with the emerging privacy regulations, and sits at the heart of an enterprise’s digital transformation journey. Awards & Recognition: * Accenture Fintech Lab, Asia Pacific, 2019 * Singapore Tourism Board Accelerator, 2019 * Nasscom CoE DSAI (Data Science & Artificial Intelligence Center of Excellence) * Fintegrate F50 (2019) * YourStory TechSparks TECH30 (2018) * ‘League of 10’ Emerge 50 awards at Nasscom Product Conclave (2017) * ‘Best use of technology in a loyalty program’ at 11th Customer Loyalty Summit * ‘Best use of technology in a loyalty program’ at 12th Customer Loyalty Summit * ‘Best customer engagement in Auto sector’ at 12th Customer Loyalty Summit * Champions of the Champions - Loyalty Program of the Year at 13th Loyalty Summit * Best Influencer Marketing Platform at 13th Loyalty Summit * ‘Best use of Gamification’ at 8th Customer Loyalty Summit * Microsoft Accelerator, 2017 * Reliance Jio GenNext Accelerator, 2018 * NetApp Accelerator, 2019 * Unbound 50, Singapore, 2018 * Top 8 Best Data and AI Products in APAC, 2018 * Best CDP in India, Martech Awards 2019
Average Rating: 4.4/5.0
Total Reviews: 13
"Single Platform for all communication channels"
Rating: 4.5/5.0 stars
— deleepkumar y.
Rating: 4.5/5.0 stars
— Avinash R.
Acoustic Experience Analytics (Tealeaf) helps organizations understand customer behavior across a digital touchpoints, improve website conversions, and optimize the customer experience. Leveraging a unique combination of session replay, heatmaps, behavioral analytics, and AI-powered anomaly detection, leading brands use Acoustic Experience Analytics go beyond traditional web analytics to learn why certain behavior takes place, quickly diagnose issues, and receive actionable insights on how to improve it – leading to significantly higher conversions and increased velocity through the customer experience. IT, Marketing, eCommerce, UX, and Web teams use Acoustic Experience Analytics to optimize websites, mobile apps, call center experiences to make the process as seamless as possible for customers. - Understand reasons for site abandonment and improve conversions - Identify moments of struggle in the customer experiences and how to fix them - Improve user experience and speed to convert - Find and fix issues quickly - Proactively manage and fight fraudulent activities across your digital channels - Quantify the business impact of every customer engagement Acoustic Experience Analytics offers a flexible deployment through SaaS, hybrid, or on-premise.
Average Rating: 4.1/5.0
Total Reviews: 33
"Much needed product for a large enterprise"
Rating: 5.0/5.0 stars
— Joseph K.
Rating: 4.5/5.0 stars
— Verified User in Financial Services
Solitics is a real-time marketing automation platform for iGaming, online trading and retail banking brands. The platform helps teams turn live customer data into personalised engagement across the full user lifecycle, with AI helping translate user behaviour and business goals into the next best action. From first visit to long-term retention, Solitics helps brands respond to what users are doing while the moment still matters. Solitics is built around Adaptive Engagement, an approach that brings Marketing Automation, Smart Gamification and Agentic AI into one connected platform. Marketing Automation gives teams the tools to build real-time user journeys, create segments, trigger messages and coordinate communication across email, SMS, push, in-app messaging and WhatsApp. Multiple channels can work together within the same journey, so each interaction feels more relevant and connected. Smart Gamification adds another layer to the experience. Teams can use missions, widgets, mini-games, tournaments, leaderboards, progress tracking and rewards to guide user behaviour and increase participation. The Agentic AI layer helps teams move faster from insight to action. It supports strategy, segmentation, journey logic, content ideas, performance analysis and optimisation using natural language, while autonomous AI agents handle the heavy lifting up to approval by preparing strategies, logic, insights and recommendations. Teams keep full control over what goes live, so goals and KPIs can turn into practical marketing actions without manual work at every step. Solitics processes live data and responds within 0.8 seconds of user activity. The platform also offers a no-code interface and a guaranteed 45-day integration process, helping teams move from setup to live engagement quickly. Founded in 2013, Solitics works with hundreds of brands, helping them engage millions of users and process billions of customer events every day.
Average Rating: 4.6/5.0
Total Reviews: 29
AI-generated summary from verified user reviews
"A powerful and flexible customer engagement platform."
Rating: 4.0/5.0 stars
— ✪ KHaled S.
"Solitics gives us a clear, real-time view of how customers move through our site and apps"
Rating: 5.0/5.0 stars
— Nour E.
Symplify Communication is a cross-channel CRM and marketing automation platform designed for marketers and CRM teams who need to move fast without losing relevance. Built in Stockholm with European data hosting, Symplify helps businesses across ecommerce, NGOs, and iGaming deliver personalised customer journeys at scale. With over 3.3 billion messages sent through the platform every year, it is built for high-volume operations while keeping automation simple to manage. AI is built into the platform to support smarter decisions across the customer journey. Symplify Communication gives your team: - One platform across all your customer channels - Real-time campaign reporting - Web push and app push messaging - Dynamic content and personalised segmentation - SMS with branded sender names - Dedicated support from onboarding through to scale 25 years in this space, with the same product leadership from day one. Trusted by organisations across Europe and globally.
Average Rating: 4.3/5.0
Total Reviews: 36
AI-generated summary from verified user reviews
Rating: 4.0/5.0 stars
— Cynthia Q.
"A way to better know and reach our audience!"
Rating: 4.0/5.0 stars
— Verified User in Online Media
Wicked Reports is a cross-channel multi-touch marketing attribution platform for ecommerce businesses. See deep inside every paid ad channel for insights on which marketing efforts are working to find your best customers, highest sales, and best performing campaigns. Easily detect and save wasted ad spend using our Wicked Playbook insights. Wicked Reports provides unlimited attribution time windows and attribution models optimized for ecommerce. Make reality-based decisions on ad spend to increase ROI.
Average Rating: 4.2/5.0
Total Reviews: 26
"Wicked Reports is our source of truth"
Rating: 5.0/5.0 stars
— Mark D.
"Attribution Data that Gives More/Different Insights than First-Party Data Alone"
Rating: 4.0/5.0 stars
— Danielle R.
The first revenue expansion platform for sales teams. Correlated tracks thousands of data points to let you know when your accounts are ready for upsell, cross-sell or showing signs of churn. Now your reps will reach out to the right accounts at the perfect time using the best message.
Average Rating: 4.5/5.0
Total Reviews: 14
Rating: 5.0/5.0 stars
— Mike M.
"Correlated's PLG signal strength works, if your work it!"
Rating: 5.0/5.0 stars
— Billy M.
