--- title: Quid Reviews meta_title: 'Quid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 305 reviews by the users' company size, role or industry to find out how Quid works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 305 scale: '5' date_modified: '2026-07-17' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Quid Reviews **Vendor:** Quid **Category:** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics) **Average Rating:** 4.3/5.0 **Total Reviews:** 305 ## About Quid Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We deliver decision-ready insights, customized to your business goals and ready to act on. Whether you're trying to spot the next trend, understand what’s driving customer behavior, or outmaneuver a competitor, Quid connects the dots across millions of data points—from search and social to media and review content. Our custom AI models help you detect patterns, prioritize what matters, and take the right actions before the market moves. ## Quid Pros & Cons **What users like:** - Users value the **powerful analytics** of Quid, enabling efficient report tracking and insightful data visualizations. (5 reviews) - Users appreciate the **user-friendly interface** of Quid, finding it simple and effective for their analysis needs. (4 reviews) - Users value the **insightful visualizations** of Quid, enhancing analysis and streamlining decision-making processes significantly. (3 reviews) - Users highlight the **intuitive interface** of Quid, praising its simplicity and effectiveness for data analysis. (3 reviews) - Users appreciate the **trend analysis capabilities** of Quid, enabling quick insights and informed decision-making from complex data. (3 reviews) - Users value Quid for its **flexible dashboards and comprehensive competitor analysis** , enhancing monitoring and reporting capabilities. (2 reviews) - Data Analysis (2 reviews) - Data Visualization (2 reviews) - Users appreciate Quid for its **advanced visualizations and flexibility** , enhancing media tracking and analysis efficiency. (2 reviews) - Helpful (2 reviews) **What users dislike:** - Users find Quid's pricing model **expensive** , posing challenges for smaller educational institutions and increasing the learning curve. (3 reviews) - Users face a **steep learning curve** with Quid, necessitating robust training and preparation for effective use. (2 reviews) - Users find Quid's **pricing model challenging** , particularly for smaller educational institutions seeking affordable solutions. (2 reviews) - Users face **budget constraints** due to high costs, making initial adoption challenging and limiting usability. (1 reviews) - Users face a **high cost** of Quid, which can be a barrier during the initial learning phase. (1 reviews) - Cost Issue (1 reviews) - Customization Issues (1 reviews) - Difficult Learning (1 reviews) - Difficult Reporting (1 reviews) - Improvement Needed (1 reviews) ## Quid Reviews ### 1. A great social listening tool **Rating:** 4.5/5.0 stars **Reviewed by:** Joy D. | RM, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2019 **What do you like best about Quid?** NetBase is very easy to use, it's a very intuitive tool, the topic set-up and cleaning is very effective using this tool. It also offers unique selling points particularly valuable for niche brands and new concepts targeting specific segments and audiences: Audience3D and Passion Intensity Index. The team at NetBase is also very helpful and always keen to help and provide us with advices on how to improve our topics, themes and analysis **What do you dislike about Quid?** There is nothing I dislike but what I can think of is when you have lots of topics created on the platform some are on standby and you need to refresh them and wait for the data to be loaded. **What problems is Quid solving and how is that benefiting you?** We primarily use NetBase to enrich survey data and complement traditional market research methodologies. It gives us access to spontaneous opinions about brand perception and helps us to uncover what encourages social media users to converse about brands, which aspects of the brand experience generate engagement ### 2. Nothing but praise for NetBase **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2019 **What do you like best about Quid?** NetBase is a very easy to use tool. I’ve trained countless users at my company and have never received any negative feedback regarding ease of use, functionality, dependability, etc. The team at NetBase not just preaches a partnership with their customers, they truly mean it. **What do you dislike about Quid?** I’ve been using the tool for almost 4 years and honestly haven’t had any issues. No performance issues, nothing. **Recommendations to others considering Quid:** Trust the experts that work at NetBase. You may think one thing, but if they recommend something else or a different approach, try it. They really know the space well. **What problems is Quid solving and how is that benefiting you?** Campaign tracking, marketing/advertising opportunities, crisis handling, competitor research, product research, audience research. ### 3. Great Social Listening Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Eric N. | Social Media Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2019 **What do you like best about Quid?** Overall, this is the strongest social listening tool that I have used to help monitor brand keywords and audience sentiment. The Natural Language Processing to understand the context around the conversation in relation to the monitored keywords. Then, the ability to turn that data into understandable charts that can be passed along to the client to help lead a strategy discussion. Brand Passion is a nice wrinkle to understand how people are actually talking about the product—not just saying they like or love it. The team at NetBase has been very helpful from the jump and set up our team for success to best demonstrate success to our client. **What do you dislike about Quid?** It's not NetBase's fault, but the changing access to the backend of social platforms hurts pulling in some numbers. But, this is not specific to NetBase. Other than that, we have had no issues with the platform and the team has been super helpful in ensuring that we have demonstrated success with our clients. **Recommendations to others considering Quid:** While it might be pricey, you get what you pay for in terms of social listening capabilities. **What problems is Quid solving and how is that benefiting you?** We are using for audience segmentation in relation to a brands that span from Travel & Tourism to CPG-based clients. Also, we are using it for keywords related to the brand—particularly brand key terms. This has been useful to identify platform, promotional and even content strategies. We just started using it for influencer campaigns to help track success and their language toward the brand. This has been a useful tool to understand the projected impact of campaigns on social and through their websites. ### 4. Most complete Social Analytics tool out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Gilbert S. | Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2019 **What do you like best about Quid?** I am impressed by the data quality, completeness of the data and of course the great customer support of Netbase. We have compared many different social media data providers. Netbase came out on top of the list because of these elements. I also really appreciate how the customer support team (Jackie and Marianne) thinks along about finding a suitable solution to our challenges. **What do you dislike about Quid?** This is not specifically related to Netbase, but to the social tools in general. Social media channels give less and less information that we are allowed to use and I understand this, but this makes getting to the insights more challenging. For example, Instagram adds additional and complex steps to retrieve the data. **Recommendations to others considering Quid:** Please evaluate all the different tools on four elements: data quality, data completeness, and customer support, pricing. I can promise you that Netbase scores best on all these elements **What problems is Quid solving and how is that benefiting you?** 1. We are able to collect data from many different sources in one location. 2. We are able to filter down and clean the Social media data in a relatively fast way. 3. Netbase helped us to shorten the time to deliver insights to our clients. 4. Even the less technically savvy people in our organization are able to use Netbase. ### 5. Changed the way we look at social insights **Rating:** 5.0/5.0 stars **Reviewed by:** Scott M. Z. | Social Media Marketing Specalist, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2019 **What do you like best about Quid?** Netbase has allowed us to track events, campaigns, and crises like we never have been able to in the past. Being able to share with leadership how one event compares to another has been a huge win for us in the social media department. **What do you dislike about Quid?** There isn't a quick search capability. Would be nice for times you just want to look at a random keyword and pull back some intuitive data. IE something is trending on twitter and we'd a high-level look at the conversation. **Recommendations to others considering Quid:** Have them out to run through the capabilities. Your mind will spin for a bit as you try to understand all the ways it could help your business, but the team will help get you on the right track that makes sense for your company. **What problems is Quid solving and how is that benefiting you?** We're able to dive deep into customer preferences and feedback in areas where we need more info about a group of people or certain preferences that groups have. Netbase has also allowed us to gauge the impact of a crisis by comparing it to others that we have tracked in the platform. Finally, through alerts specific searches we have been able to identify issues in a manner that just wasn't possible before bringing in Netbase. ### 6. A great tool with a good UI and with accurate data **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian B. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2019 **What do you like best about Quid?** The friendly interface that Netbase has plus the quality of its data make it a great tool for any agency or company that wants to work with social data. It also has a good access to the API, which is very useful when working with huge amounts of data. Also provides with a "regular size" export, which works for most of the analyses where you need some data but not so much to be worth going through the APIs (which is more complex of course). Netbase also has a good team that are willing to answer all your questions at almost any time you ask them. **What do you dislike about Quid?** It still lacks the sentiment analysis in some minor languages. Besides that and some minor features it's a good product. **Recommendations to others considering Quid:** It's worth it. For me is one of the best tools in the market. **What problems is Quid solving and how is that benefiting you?** It gives us as an agency the chance to spend less time in each of our clients when it comes to analyse the data. It's also a good tool to make retrospective search, which is very useful in order to make studies like for example market research for some products or to study how other company worked on a determined issue that can also affect your own. ### 7. Best in class analytics on social and web **Rating:** 5.0/5.0 stars **Reviewed by:** Kristian Hoareau F. | Advisory Board Member, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2019 **What do you like best about Quid?** There are two key differentiators for Netbase from competitors for me: 1) the flexibility for both boolean and non-boolean team members to use it, and the pre-set analytics in the analysis windows, and 2) the best-in-class sentiment analysis, particularly the Sentiment Drivers part of the tool **What do you dislike about Quid?** There are some limitations with our subscription, or rather that Netbase sells as add-ons vs. available to all subscribers, which can be annoying to not have. The main example here would be Image Recognition analysis, which is an option and the tool is capable of doing, but know some competitors have this as core part of their subscription **What problems is Quid solving and how is that benefiting you?** There are several problems Netbase helps us solve for clients and common use case benefits: 1) Crisis monitoring and being able to stay on top of a situation in real time and report accurately on it is invaluable 2) Reporting and real measurement for social performance. It gives a great and easy comparative lens to analyse performance not just of Owned vs. Earned content, but also engagements and reach against competitors 3) Insights for new business and client campaigns: Netbase has probably become our number one tool for research and insights across the agency. It is the primary function I use it for on a daily basis, and let's me get stuck deep into conversations happening in a specific sector and arm myself with the knowledge that not only impresses a client or prospect, but also helps us create campaigns that cut through ### 8. Netbase Review **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel W. | Senior Associate Brand Manager - Dark Horse Wines & Ember, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2019 **What do you like best about Quid?** The ability to customize the exact data set and the UI and UX of doing so. Some programs I’ve used required Boolean strings which were not sustainable in creating very specific data campaigns. **What do you dislike about Quid?** No page numbers in the stream! We actually read the stream for verbatim conversations and want to be able to mark where we are in reading. **Recommendations to others considering Quid:** Consider whether you just want to monitor social media or actually analyze data. It is created for the first and excellent at it, but the second needs manipulating. **What problems is Quid solving and how is that benefiting you?** Obtaining unique and different data than typical market research methods. We find it to be more organic and honest. It also is able to go back long enough that we can show trends to our clients. ### 9. Netbase is central in our share of culture process **Rating:** 4.5/5.0 stars **Reviewed by:** Gavin J. | Chief Strategy Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2019 **What do you like best about Quid?** The practical reality is that doing in-depth fieldwork is time consuming and expensive. NetBase allows us to formulate hypotheses, expanding our ethnographic work, and track changes in brand perception through time. This helps us uncover really meaningful insights and ensure that our creative work is smart, not just clever. **What do you dislike about Quid?** There's really nothing I dislike about NetBase. The biggest struggle is simply getting to know all of the functionality and remembering to sue it to its greatest potential. **What problems is Quid solving and how is that benefiting you?** This is twofold. First, we are typically trying to determine what is the best way to reach an audience in a way that will create a deep connection with a brand. So the information we get helps inspire and inform campaigns, from tone and feel to the "big idea". Second, it allows our teams to align client KPIs with real-life problems customers have. ### 10. Great social listening tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2020 **What do you like best about Quid?** Easy to use and all information you need **What do you dislike about Quid?** Not being able to save where I'm at in the stream **Recommendations to others considering Quid:** Very useful for looking at and tracking what consumers are saying online **What problems is Quid solving and how is that benefiting you?** Understanding the competitive landscape ### 11. An Invaluable Tool for Researching, Ideating, and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about Quid?** I've used the majority of the social listening tools, and NetBase is simply the best. The interface is intuitive, the information is invaluable, and the customer support team is incredible. **What do you dislike about Quid?** The only disadvantage of NetBase is the same one that other tools face: changing API's. When companies restrict access to their data, it can be frustrating. That said, NetBase works closely with the social platforms and is quick to develop solutions when these situations arise. **What problems is Quid solving and how is that benefiting you?** I use NetBase through all phases of a client relationship. From mining insights for pitches to conducting work for existing clients to reporting on campaigns we've run for clients, NetBase is my go-to tool. ### 12. Netbase is one of the most valuable social tools I use **Rating:** 5.0/5.0 stars **Reviewed by:** Casey A. | Sales Planning Analyst, Computer Games, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2019 **What do you like best about Quid?** I tracks everything! I can create a topic about anything and track down what people are saying very quickly and easily. The built in tools for analyzing are deep and easy can answer any questions I have. **What do you dislike about Quid?** Building a topic is time consuming and labor intensive, any way for the tool to help or make suggestions would help remarkably. You really have to know what you are looking for and where to look sometimes. **Recommendations to others considering Quid:** If you need to track social media for any reason you should be using NetBase **What problems is Quid solving and how is that benefiting you?** I can now track any title I'm looking for and see what consumers are saying about it at a global scale. ### 13. A Robust Social L **Rating:** 5.0/5.0 stars **Reviewed by:** John P. | Social & Content Strategist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2019 **What do you like best about Quid?** Netbase is a heavyweight social listening and insights tool. It has a great amount of capabilities in the way it pulls in data points and also great ways to analyze / filter data. It is fairly easy to use and offers a treasure trove of valuable actionable insights. I like how easy I can manipulate my data points. The filters function is great and I can personalize my data the way I like. We used Netbase for a recent pitch and it generated valuable social conversation insight that fueled creative thinking and ideas. Being able to screenshot and show individual tweets or social posts were quite powerful being used in pitch decks and presentations. **What do you dislike about Quid?** There is a little learning curve when it comes to first using Netbase, however after a few training sessions and collaborations with the Netbase team, I can confidently use the tool. I might also suggest a more modern and sleek interface - other than that, it's a great tool. **Recommendations to others considering Quid:** Netbase is great once you get the hang of it. I would experiment with different keywords, what your data needs are and how you can use Netbase to deliver on this. **What problems is Quid solving and how is that benefiting you?** We primarily use Netbase to gain insight from social conversation to stimulate creative thinking and ideas. This included pitches, current clients, briefs, campaign launches and other ad-hoc social listening tasks. ### 14. State-of-the-art tool drives business insights **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie S. | Account Supervisor, Public Relations & Social Media, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2019 **What do you like best about Quid?** The best thing about NetBase is being able to get real-time insights to help inform business decisions. It's like a giant focus group right at your fingertips at all times of the day. With NetBase, you have the ability to get high-level information or drill down into details, which is helpful based on the audience you are sharing information with. **What do you dislike about Quid?** This is a plus, but there are always site updates. It would be helpful to receive notices of these more often. **Recommendations to others considering Quid:** It really is the best online listening tool our agency reviewed. **What problems is Quid solving and how is that benefiting you?** From an agency standpoint, NetBase has made an impact both internally and externally. We use it in various ways for our B2B clients and it truly is a game-changer from a new business standpoint. ### 15. Fantastic Social Listening Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna Manula L. | Senior Director, Social Media, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Quid?** Social media strategy should be rooted in data and insights and through NetBase, my clients can monitor all public conversations of their brand online. Social conversations extend beyond the social networks and it's crucial to have a holistic understanding of how your brand is being perceived within the marketplace. **What do you dislike about Quid?** There are so many ways to analyze data that it can overwhelming (at first) when you are getting started with using NetBase. However, once you complete the training program and set up a handful of dashboards, the platform becomes a lot less intimidating. **What problems is Quid solving and how is that benefiting you?** My agency utilizes NetBase in four ways: 1. To assess industry trends and the competitive landscape 2. To craft content strategies for our clients 3. To identity brand ambassadors and vet influencer collaborations 4. To measure increases in share of voice and brand passion when media is in market ### 16. Best Social Listening Partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle S. | Social Media Strategist, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Quid?** I love the fact that the platform provides you with in-depth insights that can greatly impact your business. Additionally, you're not only getting a great product, but you're getting a phenomenal support team that is there to help you meet your business goals. **What do you dislike about Quid?** I can't think of anything at this point. We have loved using this product! **Recommendations to others considering Quid:** Look into the resources that netbase provdes for you! **What problems is Quid solving and how is that benefiting you?** We're able to view category insights which gives a look into what general consumer trends are happening in the space. This gives our category teams a look into what conversations are happening from a social perspective. ### 17. Really liking NB so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2019 **What do you like best about Quid?** Ease of use The amount of data it provides The visuals and ability to download into shareable files **What do you dislike about Quid?** Still trying to figure out why the best way to put together dashboards that I can share out to the broader teams. This isn't a dislike of the platform but just a struggle I am experiencing currently...but working with Kelsee to figure out! **What problems is Quid solving and how is that benefiting you?** It's helped to provide insights on why sales are up or down during certain weeks, helped me to know the latest trend on how are using our products. Future state: 1. would like to utilize Netbase to help identify potential consumer segments for our targeted ads campaigns on Amazon 2. to help identify new search terms to bid on on Amazon 3. help with monitoring how consumers are talking about our new product launches and re-branding of Think brand 4. what consumers are saying about our competitions to help with improve our products 5. identify upcoming trends in the sports nutrition industry to help with product innovation ### 18. Powerful tool, industry leader, superior service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2019 **What do you like best about Quid?** Netbase is constantly advancing its solution and regularly incorporating new features within its roadmap based on customer feedback. The topics, themes and dashboards are extremely customizable and there isn't a widget Netbase missed. Our name is fairly generic which has it's challenges when setting up monitoring but the fine tuner has saved us on many occasions and has helped us filter out irrelevant topics. **What do you dislike about Quid?** I only wish we had a dedicated FTE that can maximize the benefits of the solution. With how rapidly the industry changes, it is challenging keeping up with new roll-outs and finding use cases to incorporate within the program. There is certainly a learning curve with this tool and it takes time to reap the benefits. Practice makes perfect. **What problems is Quid solving and how is that benefiting you?** We primarily use Netbase to monitor our overall brand, competitor insights and media relations. Netbase is a powerful solution that has helped us identify key conversations taking place within our industry. The real-time streams and notifications have helped us stay relevant and react quickly. ### 19. Best social listening tool for an agency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2019 **What do you like best about Quid?** I love how quick netbase is to get me to an insight. You don’t need to invest much time in the set up of your queries since you have the opportunity to filter in or out almost everything while doing the analysis. User interface is by far the best one I tried (ch, brandwatch, syntesio, talkwalker, social studio etc...) **What do you dislike about Quid?** It is not cheap, but you need to pay for quality **Recommendations to others considering Quid:** If you work in an agency, so you need to quickly set up and monitor lots of different things (brand, competitors, topic of discussion, trends, influencers etc...) and you are tired of a mentions based price, give it a try. **What problems is Quid solving and how is that benefiting you?** Netbase help me to get to consumer insight to incorporate in creative brief for our clients. We use it massively for new business to understand what people are say about brand/product of our prospects and their competitors ### 20. NetBase Review - Coca-Cola **Rating:** 5.0/5.0 stars **Reviewed by:** Dalton L. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Quid?** I like the ability that NetBase provides when doing an in-depth analysis. **What do you dislike about Quid?** There is nothing that I can think of that I dislike about the platform, to be honest. I much prefer it to other social media listening platforms that I have used - Sysomos and Crimson Hexagon. **Recommendations to others considering Quid:** You shouldn't consider any other platform. You should also make sure that you fully understand how to utilize the many amazing features that NetBase provides to segment and filter conversations - i.e. themes, key terms, post type, etc... **What problems is Quid solving and how is that benefiting you?** I use NetBase to provide public insight to help with overall marketing efforts at The Coca-Cola Company. I specifically use it for PR and digital issues management. ### 21. Portfolio Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Quid?** Like the ease of use within the tool to look into unique topic ideas. Compare net sentiment across brands. Leverage theme ideas to better guide our leadership with future ideas. Can identify real time opportunities to utilize for trending topics Compare real time net sentiment Compare real time mentions Compare real time posts Compare real time trending Can create alerts and the activate on them **What do you dislike about Quid?** Nothing its Amazing, this tool has it all and more. **Recommendations to others considering Quid:** Netbase is a one stop shop for all the needs of social! No other product comes close and will not. This is the one tool that listens to its user and makes real time updates that help leverage business ideas for brands! **What problems is Quid solving and how is that benefiting you?** Net sentiment Competitive brand comparison Theme creation to identify business objective across brands and competitors Compare net sentiment across brands. Leverage theme ideas to better guide our leadership with future ideas. Can identify real time opportunities to utilize for trending topics Compare real time net sentiment Compare real time mentions Compare real time posts Compare real time trending Can create alerts and the activate on them Like the ease of use within the tool to look into unique topic ideas. Helping pull data faster Helping create reports by downloading pdf's Being able to screen shot various graphs to help explain easier to our clients. The help link has been great to help brand leaders understand logic. ### 22. Fantastic tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Quid?** I love how user friendly the interface is as well as the ability to create custom audiences. Having the ability to slice data into so many different segments based on location, demographics, time period, etc, helps us make truly actionable analysis and recommendations. **What do you dislike about Quid?** I don't usually have any issues unless the platform goes down or there is a lag in updating changes to APIs. **What problems is Quid solving and how is that benefiting you?** We do social listening and strategic planning for brands and having the ability to look at historical data has huge benefits in how we plan to activate against our audiences. We also are able to use it for real-time monitoring and have in the past been able to jump onto Twitter trends or moments more quickly than other brands of our size due to our ability to know what is surfacing within audiences such as teens that may be privy to trends quicker than other audiences. ### 23. Before NetBase, I was alone and naked in a cold, dark forest of nothingness. **Rating:** 5.0/5.0 stars **Reviewed by:** Will P. | Director, Earned Media, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Quid?** I've been using Netbase for 4+ years now, and I honestly don't know how I constructed Content Marketing programs before discovering the tool. While intuition and basic "gut feelings" actually have lead me to creating award-winning campaigns for my clients, across multiple agencies, it wasn't until NetBase and the comprehensive suite of data & insights that I truly transformed my approaches from reactive/standard to proactive/forward-thinking. **What do you dislike about Quid?** I sometimes do dislike to lag time in creating new topics with a broad(er) firehose approach, as well as the fact that agencies are allowed only one seat per account (outside of analyst and business seats). At a larger agency, and while trying to prove the efficacy of NetBase to teams not familiar with the platform, it's important that more people have access. **What problems is Quid solving and how is that benefiting you?** See above. We use NetBase to actively listen in on conversations pertaining to client, as well as engaging in those via robust content marketing programs aimed to answer questions before social media users are able to ask them. ### 24. I love this platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Quid?** I love the amount of data this platform provides, as well as the ability to segment data so easily with its topic and theme set up. I also think its audience monitoring, segmentation and insights are incredibly valuable. **What do you dislike about Quid?** There are very few things I dislike about this platform. I have recommended it to many people due to its robust nature. I would say probably the price point, as it's quiet pricey for smaller agencies or teams. **Recommendations to others considering Quid:** Something that I like about Netbase is that they will incorporate your ideas into the platform on an ongoing basis. If you have a use case or are interested in a certain product, they can add it to their platform and have done so for us. **What problems is Quid solving and how is that benefiting you?** It's incredibly useful for real-time issues monitoring through its alerting system. We have also found it to be useful in long terms strategic reports. ### 25. Great tool that helps you keep a pulse on what's happening in the world of social **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Quid?** I really like the functionality of setting up searches and having the choice between using boolean and keywords, depending on how specific of a search I am conducting. Netbase helps our team keep a pulse on what people are saying about any given topic and is super helpful when we need to dig in and get smart quick for pitches or permanent accounts. **What do you dislike about Quid?** One thing that I dislike is the interface, it could definitely use an update. Also, I wish that there was a spot within Netbase that pulled in the trending topics across all social platforms, this would be super helpful to use in many of our daily activities as one of the most important things in social is relevance! I also wish that Netbase had more control over pulling in social content from platforms like Instagram (ie, hashtags) for quantification. I find myself having to use the app itself for these types of inquiries. **Recommendations to others considering Quid:** I would recommend using Netbase to get a read on what people are talking about in the social space, it is really helpful and helps you to quantify sizes of the conversation. **What problems is Quid solving and how is that benefiting you?** Netbase is really helpful to prove out hypothesis in the social space. This is great when pitching new business and it helps us understand the landscape of how people are feeling and what their saying about any given topic or brand. ### 26. Great Interface and data quality / thematic analysis capabilities, questionable stability in the UK **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Quid?** The amount of different visualizations available and the reliability of automated net sentiment scoring, it saves so much time not having to manually check everything, all down to the variety and complexity of Boolean operators to hand **What do you dislike about Quid?** Audience 3D capabilities are very limited in that when you create an audience, the defining metrics can only be AND not OR which limits how complex a sample you can build. Also, being a UK based customer we find the service drops and crashes quite regularly , which can be frustrating when you're deep in the zone mid project **Recommendations to others considering Quid:** Ensure you train yourself up early on- the Boolean complexity (which is great!) take a while to get your head around, and definitely make use of Net base 360 help portal, it's invaluable during the set-up phase when you're getting used to the tool **What problems is Quid solving and how is that benefiting you?** Brand Health tracking Segmenting social data by our customer segmentation methodology Campaign tracking Risk triggers/alerts ### 27. Amazing Netbase Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Quid?** The interface is easy to use and is super versatile to allow for a wide variety of analysis' **What do you dislike about Quid?** I wish there was a 'smart topic' feature that ensured complete topic accuracy **What problems is Quid solving and how is that benefiting you?** I am using it to gain valuable research on my fans (clients) and how to best communicate with them and improve their shopping/in-stadium experience ### 28. Amazing Customer Service, Fast Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Quid?** I've used many social listening tools, but NetBase has been by far one of the most intuitive and exemplary solutions. We are able to quickly build queries in Boolean or assisted format and quickly dive into conversation insights. The customer service is AMAZING! **What do you dislike about Quid?** This tool is best suited to find audience and conversation insights but needs a little more work on the measurement piece. Nonetheless, I have truly enjoyed using this great tool! **Recommendations to others considering Quid:** Ask a lot of questions at the beginning of your process and make sure you have a specific objective for the social listening tool you're looking for. **What problems is Quid solving and how is that benefiting you?** We utilize NetBase to better understand consumer social media conversation across various clients. We have multiple users within the same department, but the information gets shared with many departments in our organization. It helps us inform social and content strategies, as well as, reporting for social campaigns for our social clients. ### 29. So comprehensive it's complicated. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Quid?** The potential of this tool is amazing, and we really wish we could use it completely. The ability to compare share of voice and dial down to the topic of discussion is great. The Ability to pull the data itself if great too - we just are never 100% sure the data we are reporting is accurate. **What do you dislike about Quid?** Our team has a very hard time trusting the data we receive. The most frustrating part about this tool is the ability to receive help. There is no number to call and talk through a simple question. It all has to be submitted to the support team or we have to call our rep who has repeatedly mentioned he is no expert in the tool. Our team also dislikes the necessity to purchase support hours. We spent all our hours setting up our topic, so that when we had issues and questions/needed to make edits to this, the team was unable to help because we were out of hours. We had to follow guides sent in emails from support which were very robust and sometimes confusing to follow. **Recommendations to others considering Quid:** Look for another tool unless you have a very unique company name. **What problems is Quid solving and how is that benefiting you?** This tool is not solving any problems for us. It is actually causing us to not be able to report effectively. **Official Response from Sergio Oliveri:** > Thank you for your feedback. We believe that your feedback is very important. We have a dedicated global support team who respond to questions within 24-hours. Our answers are always robust to ensure we cover all possible scenarios that might occur after one question is answered. When it comes to topic clean-up and disambiguation, we have several articles and videos in our NetBase 360 Learning Portal to help. If you have professional services in your contract, our team of experts never leave an issue around topic disambiguation unsolved. In fact, several of our top clients have ambiguous names that have been cleaned and are now very effective in our platform. We’d be happy to help get you on the right track. Please contact your account manager so we can schedule a call with the right team. ### 30. Great time at Netbase Live LA! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Quid?** I liked hearing how different people used the tool and connecting with local media executives. **What do you dislike about Quid?** There are so many good sessions that sometimes I'd like to go to both that are at the same time. **What problems is Quid solving and how is that benefiting you?** We're using netbase in all phases of a client relationship - from pitch process to client reporting to identifying white space. ### 31. Brand Strategist **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Quid?** I like the sentiment information and the bio terms/interests you can glean in the demographics section. It is a helpful platform to mention as part of our tool kit during new business meetings. **What do you dislike about Quid?** Firehose data availability. Difficulty filtering certain topics. It is difficult to make any important decisions based off of social data....but that's not necessarily a Netbase problem. We also use Sprinklr and often get very different results. **Recommendations to others considering Quid:** There is a learning curve and it will take you a while to understand how to use the tool and how to find the data you are looking for. The support team is great and really responsive so you will have help along the way. **What problems is Quid solving and how is that benefiting you?** Netbase is great for ad hoc and new business related research. Often times it isd difficult to gain consumer segment and sometimes Netbase can help shed light on that. ### 32. Powerful tool to view your brand perception. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2019 **What do you like best about Quid?** The ability to gather information from most of the social platforms as well as websites and blogs and building dashboard out of it **What do you dislike about Quid?** Netbase can sometimes feel like you're just seeing the top of the iceberg without being able to see what the iceberg looks like and what it contains. **Recommendations to others considering Quid:** If you want to get an overview of your brand and notification whenever something happens this is the right tool, but if you're looking for more insightful information, your social media platforms have the information you need. **What problems is Quid solving and how is that benefiting you?** We've been able to know our brand health and have notification whenever someone had a bad experience. ### 33. Comprehensive social listening tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Quid?** NetBase provides a great source of online and social data, one of the most comprehensive social listening tools I've used. **What do you dislike about Quid?** Learning curve for the tool can be a bit steep but once you get the hang of it, it's smooth. **What problems is Quid solving and how is that benefiting you?** Using data to find insight around a topic ### 34. Amazing data-heavy tool delivers valuable insights. **Rating:** 5.0/5.0 stars **Reviewed by:** William-Evan W. | CDM Analyst, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Quid?** The sheer volume of comments, mentions, metrics, and data that is pulled by the tool. The ability to zero in on conversations across the web and pull in millions of mentions is staggering. Very valuable data at your fingertips! **What do you dislike about Quid?** Could use more ease of access to Instagram and Facebook data for Agencies. Not all Netbase clients are going to be in-house brand marketers with full administrative credentials to all social channels. A bit more focus on Agency clients, with the ability to pull data without registering Instagram profiles would be nice. **What problems is Quid solving and how is that benefiting you?** Understanding our audiences as a means to improve creative ideation and pitches. Heavy use of social analytics for advertising campaign reports and wrap-ups. Use of social analytics to determine the value delivered by and derived from campaigns. ### 35. Changed The Game **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Quid?** It really provides the bigger picture for us. **What do you dislike about Quid?** Audience Tool needs some work. It doesn't as polished as other features. **What problems is Quid solving and how is that benefiting you?** Research and development, monitoring of competitors, content ideas ### 36. Highly useful in understanding online topics and sentiment **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna K. | Account Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Quid?** The ability to search for conversations that match the exact string of terms I am looking for. **What do you dislike about Quid?** The inability to search using more than two layers or Include Terms **What problems is Quid solving and how is that benefiting you?** Understanding consumer perceptions related to brands, products, and ideas, and using the conversations to pull out behaviors, motivators, and barriers that impact use or purchase. ### 37. Netbase is my favorite listening tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Jack C. | Senior Analyst, Listening & Analytics, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Quid?** Netbase's themes and dashboard functionality is superior compared to other platforms I've used. Their sentiment features make it easy to point the sentiment classification towards the subject of your query. **What do you dislike about Quid?** Netbase has been more restrictive than other platforms in terms of looking at historical data. They have alleviated this issue with their new time frame of 51 months of historical data available. **What problems is Quid solving and how is that benefiting you?** There's a number of use cases we leverage. We're identifying real time opportunities to create net new content and engage with other content. I track the beverage category to identify emerging drink types and brands to then identify 'why' their conversation is growing. ### 38. Netbase, A tool for understanding **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Quid?** The ability Netbase provides to track the overall emotion and perception of your brand if unparalleled . It helps you getting some in depth insight. Themes very useful filters for the information once its pulled what you need and you want to look at the specifics **What do you dislike about Quid?** Even thought the tutorials are very helpful, sometimes it's not as straight forward as you'd like to. you could easily get confused with terms such as: Primary terms, Secondary terms etc. Due to changes on Twitter, FB, and IG APIs the tool could face some changes **What problems is Quid solving and how is that benefiting you?** Targeting specific issues. Getting to know the sentiment towards the brand. how people react to our content. ### 39. Fun use cases and helpful training! **Rating:** 4.5/5.0 stars **Reviewed by:** Leeana R R. | Data Strategist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Quid?** It was really helpful to learn how other companies/agencies are utilizing Netbase to get actionable insights! **What do you dislike about Quid?** User group meet-up could use a little bit more moderating. However, it was their first round so I believe it gets better! **What problems is Quid solving and how is that benefiting you?** How conversations are reflective of a brand's awareness and sentiment of a brand can really impact interest and consideration. ### 40. Great for exploring new ways of using Netbase **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando C. | Sr. Data Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Quid?** I liked the hands-on training session on Friday. It allowed me to ask a lot of questions on things I've often questioned and I learned a lot of new skills. **What do you dislike about Quid?** Given that I'm already a customer, it's obvious when some of the presentations try and sell the product to the prospects. **What problems is Quid solving and how is that benefiting you?** Uncovering consumer and brand insights. ### 41. Best-in-Class **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2019 **What do you like best about Quid?** The depth of data available at your fingertips. NetBase's data pints far exceed any of their competitors. **What do you dislike about Quid?** The user interface could use some work. There is a sharp learning curve when transitioning from a different tool and sometimes I worry we're only scratching the surface of NetBase's capabilities because it's cumbersome to navigate. **What problems is Quid solving and how is that benefiting you?** It was streamlined our reporting process saving us dozens of hours a month, which has allowed us to focus on larger business problems for our clients. ### 42. Netbase the Saga continues.... **Rating:** 4.5/5.0 stars **Reviewed by:** Kristopher O. | Senior Analyst, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Quid?** I love the interface its very seamless and has the strongest capabilities compared to other vendors. **What do you dislike about Quid?** the filtering of real accounts and sometime the demographics are horrible. I have a Moms audience but a portion of audience could be men or teens or not the target **What problems is Quid solving and how is that benefiting you?** Communication objectives Creative objectives strategic objectives ### 43. Almost too good **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron D. | Creative Consultant, Media Production, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Quid?** NetBase is a very robust social analytics tool that's entirely customizable for all of your bespoke needs. We use it for campaign analysis. **What do you dislike about Quid?** There are so many capabilities it can be hard to keep track of everything it can do. And it can take a fair amount of time to learn. **Recommendations to others considering Quid:** Watch every video, use your support network to learn how best to use the product. Keep using it so you don't lose it (forget how to use it). **What problems is Quid solving and how is that benefiting you?** We use NetBase retroactively but are realizing that it can be a very useful tool as we plan for campaigns. ### 44. In-Depth Social Listening Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Quid?** Netbase offers a giant amount of filtering options that allow very precise metrics, as well as an easy way to find a specific post or group of posts to tell a story through social listening. **What do you dislike about Quid?** Sometimes there are so many different ways to splice the data, it gets overwhelming. Netbase is almost moving too fast for me to keep up with everything the platform can do. **What problems is Quid solving and how is that benefiting you?** We use Netbase for quarterly reporting with our clients to understand conversation about their brand and competitor brands, as well as new business to uncover insights about consumer conversation and the category. ### 45. NetBase On Tour **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie P. | Account Executive , Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Quid?** Seeing what NetBase is able to deliver and how you can use data to impact client strategy and business goals. **What do you dislike about Quid?** It would be a greatl add-on if the software offered an app for mobile use. **What problems is Quid solving and how is that benefiting you?** NetBase uses data to figure out how a consumer feels about a product and also identifies influencers that can help grow your brand. NetBase can help you make better sense of the data you are getting from your website and social channels. ### 46. Uncovering Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Quid?** I love that Netbase allows you to slice data so many different ways. The number of different filters are your disposal is amazing. Really helps to get to narrow in on what you're looking for. **What do you dislike about Quid?** I think that the system could use an overhaul in terms of aesthetics. Some of the functionalities, like the dashboard, seem pretty lackluster. I also would love to see the ability to categories saved analyses into different folders. Would make it much easier to find what I need when I need it. **What problems is Quid solving and how is that benefiting you?** We use Netbase to better understand the VOC in our research projects. Whether we are identifying trends, figuring out whitespace opportunities, or using insights to guide our greater research project, Netbase has been an incredible tool to have in our toolkit. ### 47. Consumer Insights, at your fingertips **Rating:** 4.5/5.0 stars **Reviewed by:** Bailey G. | Director, Social Media & Content, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Quid?** Being able to tap into the mind and conversations of actual consumers is invaluable. Whether it's from an industry, brand or competitive perspective - we're able to glean insights from real people. **What do you dislike about Quid?** Not your fault, but the lack of data we can access from Facebook and Instagram causes some issues from our clients. **What problems is Quid solving and how is that benefiting you?** Typically we look at Brand Health, and measure against competitors. Something I've realized recently, and am working to roll out better is audience insights. ### 48. Best natural language processing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Quid?** Accuracy of sentiment and availability of passion intensity, ease of running analyses, great diagrams and images, ease to build dashboards **What do you dislike about Quid?** Cost structure and limited license options - can share access or dashboards that are live without paying incremental money. **Recommendations to others considering Quid:** Good for a small team that pulls and shares insights. Expensive to support a large team that wants direct access. **What problems is Quid solving and how is that benefiting you?** Understanding what consumers care about, how they feel about specific topics, brands, products and cultural moments. ### 49. Comprehensive Analytics Suite **Rating:** 4.5/5.0 stars **Reviewed by:** Alan B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2019 **What do you like best about Quid?** Works well for international markets because of flexibility with multiple languages, time zones, dashboards. Comprehensive suite of author metrics including demographics indexed to competitors or the social graph. Useful to find insights behind the numbers. **What do you dislike about Quid?** Imposed limitations by sites like Facebook/Instagram on source data. **What problems is Quid solving and how is that benefiting you?** Tracking consumer insight for consumer brands has allowed us to complement traditional research for our clients. ### 50. Best for sentiment analysis! **Rating:** 4.5/5.0 stars **Reviewed by:** Gwen R. | Growth Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about Quid?** I really like the sentiment analysis. Since it's using NLP which is the most complex and accurate way of analysing language, I believe it outperforms the other tools for social media analysis. **What do you dislike about Quid?** First thing would be that the UX of the tool is not the easiest to get used to. We really need someone to guide us through the tool unlike other tools that are self explanatory. The other thing would be for social media management. It's really a tool for analysis and it's missing some parts that could be relevant to a community manager. **What problems is Quid solving and how is that benefiting you?** Social media analysis and understanding the sentiment around our brands and the key topics that our brand should be positioned around. ## Quid Discussions - [How long does it take to get trained on NetBase?](https://www.g2.com/discussions/on-boarding-0afa5eec-c319-46fe-92f5-580ce1faba34) - 1 comment, 1 upvote - [Is NetBase difficult to use?](https://www.g2.com/discussions/ease-of-use-f3b3a170-6672-45c0-9040-1639b040f7ba) - 1 comment, 1 upvote - [Can I verify NetBase's results for accuracy?](https://www.g2.com/discussions/transparency-6a6ace53-cb60-4de5-be22-056acafc855b) - 1 comment, 1 upvote - [How does NetBase compare to other social listening solution with respect to accuracy and recall?](https://www.g2.com/discussions/accuracy) - 1 comment, 1 upvote - [What sources are covered with NetBase?](https://www.g2.com/discussions/coverage-a5544172-5fc0-47d4-8da9-d6bf97c9c02f) - 1 comment, 1 upvote - [View Quid pricing details and edition comparison](https://www.g2.com/products/quid-2023-10-05/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+21%3A28%3A58+-0500&secure%5Bsession_id%5D=6a6572cf-4352-4c41-aabe-bc4d4b9456ca&secure%5Btoken%5D=722ba6ae7d553fbc4b033b160b01c0c5d19cecdbe2924a54de6c3daad0b69ea0&format=llm_user) ## Quid Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Platform Basics** - Centralized Platform - Web Tracking **Data Identification** - Technologies Identification - Patents Identification - Research Identification - Markets Identification **Media Channels** - Broadcast Media - Print Media - Online Media **Platform Basics** - Dynamic Segmentation - Journey Optimization **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Agentic AI - Competitive Intelligence** - Autonomous Task Execution **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Platform Data** - Product Details - Customer Feedback & Reviews - Channel Acquisition **Management** - Data Visualization - Opportunity Assessment - Competitive Insights - Scouting Automation **Geographic Coverage** - Local Media - National Media - International Media **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Platform Content ** - Battlecards **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Technology Scouting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform Reporting** - Customizable Dashboard - Benchmark Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Quid Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,636 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,798 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,143 reviews)