--- title: Quid Reviews meta_title: 'Quid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 305 reviews by the users' company size, role or industry to find out how Quid works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 305 scale: '5' date_modified: '2026-07-17' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Quid Reviews **Vendor:** Quid **Category:** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics) **Average Rating:** 4.3/5.0 **Total Reviews:** 305 ## About Quid Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We deliver decision-ready insights, customized to your business goals and ready to act on. Whether you're trying to spot the next trend, understand what’s driving customer behavior, or outmaneuver a competitor, Quid connects the dots across millions of data points—from search and social to media and review content. Our custom AI models help you detect patterns, prioritize what matters, and take the right actions before the market moves. ## Quid Pros & Cons **What users like:** - Users value the **powerful analytics** of Quid, enabling efficient report tracking and insightful data visualizations. (5 reviews) - Users appreciate the **user-friendly interface** of Quid, finding it simple and effective for their analysis needs. (4 reviews) - Users value the **insightful visualizations** of Quid, enhancing analysis and streamlining decision-making processes significantly. (3 reviews) - Users highlight the **intuitive interface** of Quid, praising its simplicity and effectiveness for data analysis. (3 reviews) - Users appreciate the **trend analysis capabilities** of Quid, enabling quick insights and informed decision-making from complex data. (3 reviews) - Users value Quid for its **flexible dashboards and comprehensive competitor analysis** , enhancing monitoring and reporting capabilities. (2 reviews) - Data Analysis (2 reviews) - Data Visualization (2 reviews) - Users appreciate Quid for its **advanced visualizations and flexibility** , enhancing media tracking and analysis efficiency. (2 reviews) - Helpful (2 reviews) **What users dislike:** - Users find Quid's pricing model **expensive** , posing challenges for smaller educational institutions and increasing the learning curve. (3 reviews) - Users face a **steep learning curve** with Quid, necessitating robust training and preparation for effective use. (2 reviews) - Users find Quid's **pricing model challenging** , particularly for smaller educational institutions seeking affordable solutions. (2 reviews) - Users face **budget constraints** due to high costs, making initial adoption challenging and limiting usability. (1 reviews) - Users face a **high cost** of Quid, which can be a barrier during the initial learning phase. (1 reviews) - Cost Issue (1 reviews) - Customization Issues (1 reviews) - Difficult Learning (1 reviews) - Difficult Reporting (1 reviews) - Improvement Needed (1 reviews) ## Quid Reviews ### 1. Vital to knowing what your audience wants! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Quid?** It amazes me how NetBase's software can track real time sentiment of a brand. With NetVase we are able to shift and adapt to our consumers needs within seconds. Thank you, NetBase! NetBase is such an incredible company! **What do you dislike about Quid?** Will have to think about this one a bit more. I really like the fact that NetBase's team is always available when I need them. It really helps me with my job! **Recommendations to others considering Quid:** If you have not tried NetBase yet, why not?! **What problems is Quid solving and how is that benefiting you?** We've been looking at how our brand is perceived on a large scale and NetBase helps us discover this vital info to our growth. ### 2. Netbase is somewhat clunky, but powerful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Quid?** Boolean capability, support team is helpful **What do you dislike about Quid?** Inconsistent info regarding Instagram/FB data changes, limited by Twitter decahose and other data limitations, geofencing is not standard **Recommendations to others considering Quid:** The learning curve is steep. It's not super user friendly, but powerful when used correctly. **What problems is Quid solving and how is that benefiting you?** Social intelligence monitoring for clients. Benefits - gives us a pretty complete picture of the digital landscape outside of traditional social media platforms ### 3. Netbase is a powerful tool that helps our company deliver powerful social insights **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey C. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Quid?** The ability to quickly query any topic of information we need from a vast pool of conversation topics. **What do you dislike about Quid?** It is not immediately intuitive how long it takes for a topic to build. **What problems is Quid solving and how is that benefiting you?** We have been working to advise on social topics where timeseries plots and sentiment from a platform that provides quick turnaround times have proven most useful. ### 4. Helpful Team, Good Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Quid?** Netbase makes it easy to do my job as social media manager; whether it's writing briefs, dreaming up campaign ideas, or monitoring our brand or certain search terms on social. **What do you dislike about Quid?** The tool can be difficult to use at times and sometimes the sentiment will classify something "negative" when it is in fact positive. The sentiment usually took tuning. **What problems is Quid solving and how is that benefiting you?** The main business problem we're solving for is social content, but also as a social listening tool on behalf of our brand. ### 5. Netbase - quality insights, but there is a learning curve. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Quid?** Create great dashboards relatively easily. Our best look social/pr/web response. **What do you dislike about Quid?** Relatively hard to navagate and find exactly what you are trying to determine. **What problems is Quid solving and how is that benefiting you?** Sentiment, typical keyword terms and many other metrics have been quite helpful in determining strategy. ### 6. Netbase - Great for Social Listening **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2018 **What do you like best about Quid?** Netbase allows you to track mentions, sentiment and popular posts which is key for social listening exercises **What do you dislike about Quid?** Netbase does not track estimated social spend by advertisers **What problems is Quid solving and how is that benefiting you?** Business problems being solved with Netbase include tracking campaigns to see how effective each channel/network is performing ### 7. Can’t live without it **Rating:** 5.0/5.0 stars **Reviewed by:** Holly L. | Strategist - Branding and Advertising, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2018 **What do you like best about Quid?** It is so easy to set up a dashboard to listen in on any social conversation you’re looking for. **What do you dislike about Quid?** It takes a long time to learn what all you can do. The basics make sense pretty fast, but I wish it were easier to learn new tricks. **Recommendations to others considering Quid:** Do the online video training before you start! You will be lost without it. **What problems is Quid solving and how is that benefiting you?** This allows us to go in to any new business pitch or new project with some foundational knowledge. It helps guide our larger initiatives and creativity. ### 8. The best so far **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2018 **What do you like best about Quid?** I liked that Netbase acted like a search platform for an analyst and what I mean by this is, It was so easy to use. Setting up a topic to search for was like plug and play where the tool searched social platforms historical data up to 24 months and segmented the data for you into easy to read infographic breakdowns. Scoring the conversation based on weighted conversation and associated terms used in the sentence. So what it would do is identify users behaviours and attributes to the topic/category you set and did so much more... **What do you dislike about Quid?** Obviously Facebooks change in algorithm is a step back for social listening tools where we can only track the public feeds/posts... It would have been nice for netbase to automatically pull the public post data. Instead, you have to plug in a "Facebook profile" where it reads related data to that page and still leaves little room for Facebook data. **Recommendations to others considering Quid:** Use the online assistant it really helps! **What problems is Quid solving and how is that benefiting you?** Currently, I look at conversations with clients, brands, and try to identify trends and weighted conversations to leverage and further learn what interests spark and possible issues that may live in a social space. ### 9. Netbase is an adequate social listening tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2018 **What do you like best about Quid?** If you have some of the more premium features, Netbase is great for doing quality social listening that will yield quality data. **What do you dislike about Quid?** If you have the basic paid plan without all of the extra bells and whistles, Netbase feels not as useful and the data seems limited. **Recommendations to others considering Quid:** If you work at an agency and have the budget for a social listening tool, Netbase is a good choice. **What problems is Quid solving and how is that benefiting you?** Competitor research, competitive analysis, social listening. I found it helpful in situations I had to provide detailed insights to the client. ### 10. Usable, but not the best solution out there **Rating:** 1.5/5.0 stars **Reviewed by:** Liz V. | Associate Director, Analytics, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Quid?** I liked Netbase's standard filters or "Themes" as they call them. It allowed you to apply a generic theme over the data you've pulled in. **What do you dislike about Quid?** I disliked the sampling functionality that Netbase employed to allow their tool to run faster. It came up short in allowing me to fully understand conversations and see individual mentions. **What problems is Quid solving and how is that benefiting you?** We were able to do basic social listening for preliminary insights (sometimes not useful) and very basic reporting. ### 11. Quality content but limited application **Rating:** 3.0/5.0 stars **Reviewed by:** Josh K. | Senior Director, UEG Ventures, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Quid?** Netbase displays defendable data rather quickly. **What do you dislike about Quid?** It is tough to find applications for the social listening tool beyond demonstrative circumstances. **What problems is Quid solving and how is that benefiting you?** We have used the tool to analyze potential partnerships and to help understand how the social universe is mentioning certain brands. ### 12. Great Tool With a Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2017 **What do you like best about Quid?** I enjoy that I am able to analyze different companies using tools offered by Netbase. I frequently create new topics and then analyze on a yearly, monthly, and quarterly basis. It is also easy to look at sources and popular sentiment and I use this frequently. **What do you dislike about Quid?** I would like in demographics to be able to easily specify that I only want to gain information from a certain country or even just from a specific state. This would better help me reach my target audiences in different parts of the country/world. I would also like it to be easier to use the (twitter) firehose attachment and for longer periods of time. **Recommendations to others considering Quid:** A great product for company and topic analysis. **What problems is Quid solving and how is that benefiting you?** I have realized that Netbase is great for quick stats on topics that would have taken me hours of analyzing forums online to get the same results. I would rather create a topic, plug in a primary term, maybe some secondary terms, and just click analyze to get great results and incites into a topic. ### 13. Love me some Netbase **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel S. | Associate Engagement Director, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Quid?** Story scopes and sentiments, and hastag usage. **What do you dislike about Quid?** Would love more insights that provide more areas of opoprtunity for brands. **Recommendations to others considering Quid:** I would recommend getting Netbase. **What problems is Quid solving and how is that benefiting you?** Insights, strategies; helps uncover opportunities ### 14. The most cutting edge social analytics tool I've used **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2017 **What do you like best about Quid?** Netbase has a user-friendly interface that doesn't sacrifice any of the complex analytical tools that an experienced social analyst needs. They are constantly updating the tool with new and better features. **What do you dislike about Quid?** Netbase's historical data only goes back one year for the full Twitter stream, but you can go back to over two years with a sampling. **What problems is Quid solving and how is that benefiting you?** Understanding how consumers are talking about our business and using those insights to identify white spaces. ### 15. Netbase is the best-in-class social listening tool I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Inhwa O. | Global Product Marketing Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2017 **What do you like best about Quid?** They provide so many different ways in which you can analyze the data. As long as you have in-depth training of what the tool provides the power to uncover rich insights is at your fingertips. I like the unlimited number of topics and themes and how you can get creative with them. Love how you can create an authors-based theme to gain deeper insights into their behaviors outside of your brand space. **What do you dislike about Quid?** I don't have anything in particular that I dislike but one thing I wish that social listening tools can do is categorizing completely unstructured data into similar content and topics (like Quid). Most social listening tools are a query-based set up, so if you miss a keyword there's potential you might miss something. **Recommendations to others considering Quid:** Highly recommend. **What problems is Quid solving and how is that benefiting you?** Audience focused behaviors, their passion points, and interests are key things we try to gain deeper understanding in. Once you have certain topics/themes you like to analyze this helps us to understand the different nuances and to be able to quantify them. ### 16. Love them **Rating:** 4.0/5.0 stars **Reviewed by:** Anastasia L. | Vice President, Social Media, Public Relations and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2017 **What do you like best about Quid?** Very easy to use. Very intuitive. We learn a lot about consumer conversations and the gap in a market place our client can fill. **What do you dislike about Quid?** It heavily weighs twitter over IG when we know that IG use is growing and twitter is declining. They also don't monitor Pinterest **Recommendations to others considering Quid:** No platform is perfect but the customer service with NetBase is off the charts amazinf **What problems is Quid solving and how is that benefiting you?** We jump into all projects with greater insights on what people already think of our brands and what they talk about in the space ### 17. Social Listening indepth **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Quid?** The tool allows for a deep dive in conversations and mentions while providing the topic wheel which tells me what sentiment is driven by what topics. **What do you dislike about Quid?** It is limited by the sources they crawl and has a difficult Boolean query creation **What problems is Quid solving and how is that benefiting you?** Insight creation for the marketing effectiveness of campaigns. Quick, efficient, easy to set up ### 18. Easy to use, hard to action on **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2017 **What do you like best about Quid?** very easy platform to use and quickly pull what's needed **What do you dislike about Quid?** it can be hard to determine what to actually do with the data **Recommendations to others considering Quid:** Ensure you have a good plan for how to use the data before going into the tool to begin mining for insights. There are certainly lots of options available, so having a hypothesis before beginning can really help improve the quality of what's pulled! **What problems is Quid solving and how is that benefiting you?** interesting factoids for client reports ### 19. Visually Stimulating and Informative Social Analysis Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Alicia R. | Associate Analyst, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2017 **What do you like best about Quid?** There are several nifty qualities in visualizing the data that I enjoy using. The charts displaying time/week engagement are concise and easy to read. The word bubbles always engage our clients as well as top postings. I also appreciate the dashboards as they are an easy and quick way to present data to a coworker or manager. **What do you dislike about Quid?** Most of the social pull is based on Twitter feed rather than Facebook or other social feeds. It would be great to see if private Facebook data could be aggregated into specific behavioral or demo targets. In this manner, overhead insights could be pulled more accurately without jeopardizing privacy rights. **Recommendations to others considering Quid:** if you have access to the their support team - DO USE THEM! They are a great resource and have taught me several different features that clean the data and give you better results. Especially with job postings and coupons that come up during social research. They also have preset filters that are specially tied to genres that can be useful if your client is specific to an industry and its influence. **What problems is Quid solving and how is that benefiting you?** Social Analysis have helped with new business pitches and presenting new audience dynamics to the clients. esp. during times when publicity has not gone well. ### 20. Netbase is a Great Tool for Social Listening **Rating:** 3.5/5.0 stars **Reviewed by:** Diana M. | Social Media Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2016 **What do you like best about Quid?** I do like the social listening aspect of Netbase. It's easy to see the positive and negative sentiment and other areas a brand needs to work on. From an agency standpoint, I find it extremely helpful to research the short comings a brand has with their online presence for pitches. **What do you dislike about Quid?** I don't like how complicated Netbase is. It's not as self-explanatory that I'd like it to be. You do have to watch some tutorial videos to understand the different areas of Netbase and what functionalities they have. **Recommendations to others considering Quid:** NetBase is a great tool for social listening. I would highly recommend NetBase solely on the support that is given from them to learn each and every update they have. **What problems is Quid solving and how is that benefiting you?** This really benefits when our agency is pitching social ideas for new clients. It helps us understand the shortcomings a brand may have in their online presence as well as helps us take a look at some historical data ### 21. Netbase Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Quid?** My favorite part of Netbase is the charts that the platform generates. It's good to use those chards and word clouds in decks for internal and external use. **What do you dislike about Quid?** It's hard to figure out the right way to search for something. I've had to play around a lot to figure out of I should use just "primary" terms or if I should use both primary and secondary terms when trying to figure out results. **What problems is Quid solving and how is that benefiting you?** On Red Lobster, we were trying to see the conversation around the new loyalty rewards app that was about to launch. The client wanted to see if people were talking, and if they were, what were they saying. We used the word clouds and charts to help show the conversation to our clients. ### 22. A great way to learn more about social chatter **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2015 **What do you like best about Quid?** There is not one specific thing that I like best about Netbase, I'm a researcher and Netbase is my favourite tool to use to do this research. I try and use it for my clients wherever possible as it is just so insightful and you can tell clients things they genuinely wouldn't know otherwise. **What do you dislike about Quid?** There are some functional issues- although none I can think of off the top of my head. It's things like when I'm using it I wish it could combine two functions for example but I'm sure this will come, it has already been made loads better. Netbase are constantly reviewing and updating features and creating new ones. Every month we receive updates including all the new features/charts etc. **Recommendations to others considering Quid:** One of their HUGE selling points is A3D i would say if you can afford it, go for it! I would love our business to have this and I am constantly trying for it as it adds a massive layer in terms of actionable audience insights **What problems is Quid solving and how is that benefiting you?** We are currently using it for tracking buzz around a new product launch, we have also done wider trend pieces and market overviews for brands and for categories. The question we get asked the most is- what is my share of voice online and we quite often use it for this. ### 23. Great for In-depth and Micro Level Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2017 **What do you like best about Quid?** Amazing capability for working with micro-level insights **What do you dislike about Quid?** Limited ability to filter/ modify the keywords while working **What problems is Quid solving and how is that benefiting you?** Business trends, special event monitoring, brand performance ### 24. The most robust social listening tool aroun **Rating:** 4.5/5.0 stars **Reviewed by:** Hiro K. | Senior Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** Really powerful tool that goes deep into the data. **What do you dislike about Quid?** Could have a quick and fast mode where you can check a keyword without the need to setup a new topic. **What problems is Quid solving and how is that benefiting you?** . Consumer insights . Consumer conversations and topics . Unerthing behaviour and attitudes . Mapping consumer segments . Track advertsing campaigns . Attribute and measure KPIs ### 25. I had a good experience **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2016 **What do you like best about Quid?** I would like that I can use with facebook **What do you dislike about Quid?** I would like to have greater integration with facebook, because our country is a social network too Expocision in the country **Recommendations to others considering Quid:** It was hard to link to facebook **What problems is Quid solving and how is that benefiting you?** investigate the momentum with our publications on social networks and achieve measure each of our actions ### 26. Netbase: easy and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2016 **What do you like best about Quid?** I like that Netbase is based around Natural Language Processing which is almost critical when you are trying to analyse large pieces of text. Secondly, the dashboard is easy to use and is great way to talk about a client or planning team through the detail. Finally, Netbase is continually developing in terms of the offering that they have from the sites that are analysed to being able to understand images. **What do you dislike about Quid?** The only downsides to Netbase come in that you are limited with the number of logins so it is hard to share out the product and encourage usage across the spectrum. **What problems is Quid solving and how is that benefiting you?** It is great when we are trying to understand a category in a very short space of time as well as understanding the effectiveness of a media campaign so it works across very broad areas to a very niche areas. ### 27. I use netbase as a social strategist at OMD **Rating:** 4.0/5.0 stars **Reviewed by:** Paul G. | Director, Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2016 **What do you like best about Quid?** The simplicity of the platform. Everything is very clean and easy to use for quick listening needs. I love that when I need something quickly I can enter in the query and the information populates quickly with no lag time. Sometimes with other platforms there is a huge delay and if I need something fast It becomes a waiting game. The visuals within the dashboard are great. Charts are very useful and showcase data in a clear and concise manner without any confusion. these charts are also very useful when comparing brands against each other. I really enjoy the platform as a whole. **What do you dislike about Quid?** As a double edge sword, what i dislike is also the simplicity. I find it difficult to search more granular needs. the terms become difficult to define and categorize properly. Netbase is really great but soemtimes if i need a very specific ask, it becomes difficult due to finding the proper queries. I am fairly versed in boolean but, the free form query in this platform is slightly different than what I have dealt with in other platforms. **Recommendations to others considering Quid:** For social listening, netbase is very useful tool that's quick and easy to use. **What problems is Quid solving and how is that benefiting you?** We use this to help with our social listening and competitive requests. Netbase is fast and can help us on the fly without any lag time in population. ### 28. Great If You Know What You're Doing **Rating:** 3.5/5.0 stars **Reviewed by:** Justin J. | Lead Digital Strategist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2016 **What do you like best about Quid?** I like that you can get a holistic view of a conversation online. Typically to uncover valuable insights you will have to run multiple keyword sets, removing things that are skewing the conversation, but the final product can be quite insightful if you know how to use it. **What do you dislike about Quid?** You can't get a full picture without supplementing it with other tools. This is primarily because it doesn't automatically pull in all of the Facebook, LinkedIn, or content from all sources at once. I also don't like that often times the most used terms, hashtags, and things are obvious. I'm pulling a report on Healthcare analytics & Healthcare data and the majority of the top terms, hashtags, and things are healthcare, #health, etc. Also it seems like sentiment is a worthwhile metric, like demographics, but in my experience they typically make up such a small percentage of the total mentions or posts that it isn't valuable. Showing an end client the sentiment and then following it up with only 5% of all posts had sentiment period kind of kills that section completely. **Recommendations to others considering Quid:** play around a bit before presenting anything to a client because otherwise you may present some data and realize the next time to play around with it that half of the conversation is missing in your initial read out because of a few missing include terms or something. **What problems is Quid solving and how is that benefiting you?** We're trying to find hot topics of conversation to create content for, join existing conversations, and draw insights and recommendations from the data as a whole. ### 29. Accurate sentiment reporting - the stuff of dreams **Rating:** 4.5/5.0 stars **Reviewed by:** Kristin J. | Social Media Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** There is no other platform that even comes close to being able to analyze sentiment and sentiment drivers than NetBase. My account manager and social analyst team is incredibly helpful, available, and knowledgable. **What do you dislike about Quid?** Occasionally I am overwhelmed by the incredible number of options for analysis and the dashboard feature is really confusing to set up (but powerful when you figure it out). **Recommendations to others considering Quid:** The price tag can be shocking, but both you and your clients will benefit greatly from the tool. As long as you plan to utilize it regularly, the investment cost will be recovered quickly. **What problems is Quid solving and how is that benefiting you?** I use NetBase to understand conversation trends as well as identify influential content and users. We also study the behavioral patterns of consumers and their reactions to events, campaigns, etc. Almost any research question can at least be explored in NetBase to get a better idea of where to spend more time going deeper with primary research or additional sources. ### 30. Good all round tool, firehose access ensures data sufficiency, audience demographics are useful **Rating:** 4.5/5.0 stars **Reviewed by:** Hushidar K. | Assistant Vice President, Broadcast Media, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** Netbase is the primary tool used for social listening in our organization. We appreciate the reliability this tool delivers in terms of mentions and author counts. The text analytics- especially the different word clouds for brands, personalities etc are useful as well. We also appreciate the fact that Netbase is constantly evolving to include more data and features. Their customer support is responsive and helpful. We also use their Pulse dashboards, which are a quick and easy way to read real time data about major events. **What do you dislike about Quid?** The key downside of netbase is the difficulty faced in drilling down to local geographies outside the US (and posssibly Europe). While country is easy enough, state and city are a problem. **Recommendations to others considering Quid:** Netbase is a strong all round social listening tool. It allows a large degree of qualitative and quantitative analysis, as well as allowing you to track conversations on owned media (FB pages). They've recently added Facebook topic data as well, although our organization is yet to use this service. **What problems is Quid solving and how is that benefiting you?** WE use the tool to glean insights on our content, marketing, distribution and broadcast technology. ### 31. Social intelligence at your fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke F. | Director of Digital Marketing, Wholesale, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** I love the emotional intelligence built into the platform. This tool provides a level of insight that we otherwise wouldn't be able to receive. It also saves my team hours of manually analyzing comments from a wide variety of sources online. The word clouds are so useful to incorporate in presentations. The stream lets us dig in to each individual comment so we can reach out to those that have used negative sentiment to turn them into a brand advocate. **What do you dislike about Quid?** No major complaints. I would like to see Pinterest integrated into the platform in the future. **Recommendations to others considering Quid:** The NetBase team offers tools training and support when needed. We've had a great experience with the enterprise level account at L'Oreal USA. If you want insights, this is the place to get them! There are so many features and functions of the tool, my team is just scratching the surface. Take the time to learn all the tool has to offer. **What problems is Quid solving and how is that benefiting you?** So much to love! We use the tool to review word clouds, keywords that drive sentiment, to understand what posts are most popular and to even see the top authors contributing to our content. The sentiment drivers are very useful to help us understand where we are successful, but more importantly, where we can improve. It also helps us operationally to identify issues before they're reported through customer service channels. ### 32. Great social listening tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2016 **What do you like best about Quid?** NetBase is a great tool because there are so many ways to analyze the data the platform pulls in from all across the internet. My client is particularly fond of the extensive word clouds and net sentiment features. These analyses allow our client to quickly understand how the brand is being talked about, and how the internet is feeling about the brand, at any given time. **What do you dislike about Quid?** NetBase is pricey but definitely worth the cost. **What problems is Quid solving and how is that benefiting you?** For our automotive client, we like to use NetBase to understand the effects of recall news. ### 33. NetBase Review from a Health Insurance Company **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew R. | Content Marketing Director, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** NetBase has a nice interface, and you can zero in on the information you need. Given the complexity of our business, we have to drill down to very specific audiences, and NetBase is a tool that's flexible enough to let us get there. **What do you dislike about Quid?** It can be a bit of a challenge to filter out some of the noise, especially when I'm searching for business-to-business results. Getting social data only from B2B audiences isn't an easy ask, though, and I think that future releases of the product will help. **What problems is Quid solving and how is that benefiting you?** I use social listening to get us information about how the employer (B2B) audience feels about our brand, and also about topics that are related to the health benefits industry. The benefits we've seen center around getting us valuable intel on industry trends and moods, and also information about what we can do better to educate and help our customers. ### 34. NetBase is a very powerful platform **Rating:** 5.0/5.0 stars **Reviewed by:** Dana M. | Sr. Digital Analyst, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2016 **What do you like best about Quid?** NetBase is well suited for research, new business, and diving into broad topics and finding subtrends.It also does a great job of getting to a deeper level of sentiment and behaviors/attitudes that some other platforms through NLP and the use of themes (with more accuracy). The highly flexible platform ensures that you can cut and filter your data in just about any way imaginable, and it's done very quickly. For research projects where historical data is important, NetBase can go back 2 years without additional fees (competitors often charge a fee for more than 30 days historical). Specific Pros: Their NLP is very strong with the ability to distinguish subject in sentences and then apply analysis based on either the subject or sentence. Competitors lack strong NLP and often have lower degrees of accuracy. The platform is highly flexible with dozens of ways to filter and cut the data. It is great for an analyst that really wants to deep dive into the data. However, the analysis done automatically by NetBase is also strong enough that less experienced users would still be able to gain insight with ease. The customizable dashboards are perfect for client reporting and drastically reduce the amount of time spent preparing recurring reports and decks. These are also very flexible depending on reporting needs. **What do you dislike about Quid?** Cons: I have a lot of experience with writing boolean queries in social listening platforms, and NetBase's option for boolean is not as user friendly. Getting familiar with the platform's more basic query structure when not using boolean also requires a slight learning curve (if you are used to boolean). Even for all of it's strengths, it gets pretty pricey for only a handful of users. For an agency that requires multiple seats, this can add up very quickly. If having 100% of data is necessary (e.g. for tracking a Twitter hashtag campaign or sweepstakes), you must enable the firehose. Otherwise the decahose is used and then the sample is projected to estimated universe count. Not a problem for some situations, but definitely a problem for others. **What problems is Quid solving and how is that benefiting you?** NetBase is being used by our insights and measurement team, which supports business units through the entire agency. The platforms addresses our needs for planning and research (for RFPs, ideation, hypothesis validation, etc.) as well as for some measurement practices like campaign tracking and ongoing social listening for social accounts. We address business questions like: what are people saying? why are they saying it? what is driving their behaviors? who are they? what are they interested in? how do they feel about the topic? where are they in the purchase lifecycle? and more. ### 35. Great Solution for Social Listening & Insights gathering! **Rating:** 4.5/5.0 stars **Reviewed by:** Maritza M. | Sr. Digital/Social Analyst, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** I've used many social listening tools, but NetBase has been by far one of the most intuitive and best solutions. We are able to quickly build queries in Boolean or assisted format and quickly dive into conversation insights. The customer service is AMAZING! **What do you dislike about Quid?** This tool is best suited to find audience and conversation insights, but it needs a little more work on the measurement and analytics piece. Nonetheless, I have truly enjoyed using this tool! **Recommendations to others considering Quid:** This tool is worth the cost if you'll be using to derive insights for social strategies, audience profiling, content calendars, and new business pitches. **What problems is Quid solving and how is that benefiting you?** Understanding who is talking about our products and services and being able to map that audience and their conversations online. This tool quickly allows you to derive insights and dig deeper when there's an interesting nugget of information. ### 36. Cool Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2017 **What do you like best about Quid?** Super interesting to see a somewhat real time capture of what is said with your brand. Very useful to gauge brand health. **What do you dislike about Quid?** User interface is somewhat difficult to use **What problems is Quid solving and how is that benefiting you?** We are using this for a social listening too, and it is nice to see where we need to improve on as well as where we are strong. ### 37. Great tool for conversation tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Fabian C. | Analyst, Audience Development – Social Media & Digital Media, Entertainment, Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2016 **What do you like best about Quid?** The tool is great for tracking conversation volume. I especially like that the conversations can be extracted for evaluation. One particular capability I enjoy is viewing which posts are gaining the most traction surrounding a topic of choice, which can then be used to show examples of user-generated content. In addition, differentiating between owned and earned content is great. **What do you dislike about Quid?** One drawback, is that whenever I would apply a language filter, at times the results come off a bit wonky (e.g. receive zero conversations). Not sure if that's a glitch. A simple fix is me just building a topic with your desired language (e.g. one in Spanish and one in English). **What problems is Quid solving and how is that benefiting you?** Social listening ### 38. Great for Social Listening **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2016 **What do you like best about Quid?** Format of the tool is very well laid out and makes it easy to use. Love the many different word cloud options they provide. The crosstab feature is very useful for doing successful competitor analysis when paired with created themes. Being able to create dashboards allows for quick and easy client ready reports **What do you dislike about Quid?** I wish I had more flexibility with the time, that it was easier to drill down and look at posts only occurring on Mondays and excluding anything from Tuesday-Sunday **Recommendations to others considering Quid:** Great company. The reps I work with have spent hours with me, showing me how I can improve reporting and also listening to things I would like to see in the platform. Some things I have suggested have already been implemented! **What problems is Quid solving and how is that benefiting you?** Able to see current trends in the industry for my brands. Also able to see how people talk about the brand ### 39. Excellent Social Listening tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** Netbase can solve a variety of business problems and questions, from campaign performance overviews to investigating the competitive landscape. The interface is relatively user friendly and they are constantly releasing new and improved features/functionality in conjunction with social platform changes. **What do you dislike about Quid?** Although the frequent changes to features is helpful, it can also be challenging to become an "expert" with this tool. This is mostly due to the nature of social media constantly evolving, but I think regular training sessions are essential in order to stay up to date with the tool and to leverage it to its full capabilities. **Recommendations to others considering Quid:** Make sure to allow enough training time to take advantage of all capabilities of this tool **What problems is Quid solving and how is that benefiting you?** We use Netbase for a variety of business needs, but most noteably, for New Business or campaign development research. We have used netbase to help identify the competitive landscape for clients/ potential clients, and help identify overall sentiment and opportunities in the market. I also frequently use Netbase's dashboarding capabilities to quickly compile useful data and widgets to answer specific business questions and share with the wider agency/clients. ### 40. The most flexible social listening tool I've used **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** I found the "sound-byte" function to be incredibly valuable. Other social listening and media monitoring tools that I've used do not possess the same functionality, which has forced me to constantly refresh or reframe the parameters of my search query. Conversely, Netbase makes it easy to hone in on very granular data points and give my clients the service they deserve. **What do you dislike about Quid?** My only real issue with Netbase is its reliance on decahose data to populate it's various dashboards and widgets. Clients often had an appetite for the firehose, but the data was sometimes cost prohibitive. **Recommendations to others considering Quid:** Go for it, but make sure to invest time in learning to tool's various nuances. That will ultimately make you a better user. If you don't have time to learn how to be good at Netbase, it may be worth considering other options. **What problems is Quid solving and how is that benefiting you?** An incredibly wide variety. We used Netbase for brand monitoring, but also some defensive and reactive analysis of events that were not explicitly related to the brand but impacted their business or policy interests. The platform's flexibility ultimately allowed us to succeed across all of those ventures. ### 41. Director of Social Strategy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** Netbase is great for strong customer insights. We have been able to dig deeper into our overall category to gain an understanding of consumer behavior. In addition we are strongly using the tool to evaluate our share of voice in association to our competitors. **What do you dislike about Quid?** The additional charges for features. We were excited about the 3D Audience Insights only to realize that we are going to have to pay additional costs. Also we were not fully aware of the service hours and how those were to be utilized throughout the year so now we are left with half a day of service hours and have 8 months remaining on contract. **Recommendations to others considering Quid:** Make sure if you need any additional features or have conversations related to the additional features that you know there are additional costs involved up front. Getting excited about 3d Audience Insights and then realizing we can't cover those costs we only budgeted for the initial platform costs is a downer. **What problems is Quid solving and how is that benefiting you?** Learning strong flavor insights to specific overall category products. Diving stronger into demographic data with specific regions. ### 42. Strong Social Listening Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** The ability to use existing industry themes as well as create your own to drive comparisons is incredibly useful. What sets the tool apart is the ability to create your own dashboards with the views you find most relevant to your listening objective. Unlike other tools, Netbase's LivePulse allows you to have the insight you want with the immediacy you need for real-time activations. **What do you dislike about Quid?** It would be great to have the ability to click into certain peaks and lows to see what the conversations are without having to edit filters to that specific day. As there are mention thresholds associated with accounts it's typical to use a sample of the conversation (Decahose) but sometimes that 10% view is not enough of a sample to find those gems that you can respond to or to get the full picture of the conversation. It would be great if there was a step between Firehose and Decahose sample. **What problems is Quid solving and how is that benefiting you?** Beyond volume and sentiment, NetBase helps us find the way in which social users talk about certain topics, themes and brands. This allows us to craft content in an authentic and relevant way. ### 43. Social Media Analyst **Rating:** 4.0/5.0 stars **Reviewed by:** Stuart M. | Social Media Analyst, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2016 **What do you like best about Quid?** In my opinion Netbase is the best social analytics tool in the market. It's the best in accuracy as well as depth of information and can provide me with any answer I need. **What do you dislike about Quid?** It can do pretty much anything, which creates challenges training new staff or getting started on the tool. Though Netbase commit a lot into their onboarding process which helps with this. **Recommendations to others considering Quid:** Will require significant amounts of hours to get the full value out of Netbase, though it's a worthy investment of time. **What problems is Quid solving and how is that benefiting you?** Currently using Netbase to do a better job of gaining actionable insights from the thousands of customer queries we get on Social Media. ### 44. Great social listening tool for those with experience and budget **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** - Dashboard setups and topics/themes are very easy and out of the box - Ability to pull real insights based on a clear objective/goal. - Navigation and user interface is easy / intuitive. **What do you dislike about Quid?** - Some of the visualizations are colorful and visually pleasing but useless in telling story or providing real insights. - Dashboards are limited in click through and editing (have to go to Analyze section to update). - Onboarding / training requires "service hours" which was not clearly communicated to us. - Set up can be a bit intensive in figuring out proper themes and topics that will work for you. **Recommendations to others considering Quid:** Explore your needs and make sure you understand the amount of time it will take to setup, learn, and do everything that is required in starting to execute on this tool. **What problems is Quid solving and how is that benefiting you?** - Social listening and consumer insights for clients. ### 45. I'm mainly a new user, but I liked what I've experience with this product so far. **Rating:** 4.0/5.0 stars **Reviewed by:** Isabelle B. | Gestionnaire senior, communauté numérique, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2016 **What do you like best about Quid?** The fact that we can create reports, and compare Topics between each others. **What do you dislike about Quid?** That we can't compare a same Topic in different timeframe. **Recommendations to others considering Quid:** On our end, we often compare a same Topic, but in a different time frame. It could be really useful to give us the opportunity, for example, to use the Topic Comparison option, but with a different time frame. **What problems is Quid solving and how is that benefiting you?** We don't really solve problems, we do our monitoring to see them coming and be ready when they strike. We are proactive and this helps a lot in our relationships with our clients. ### 46. Great agency listening tool **Rating:** 4.5/5.0 stars **Reviewed by:** Laura Murray D. | Social Media Supervisor, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** Access and overishgt into trends, but also easy to drill down to a granular level. For high volume clients, this is a great tool to gain insight into overall conversation. **What do you dislike about Quid?** Sometimes I find it hard to pinpoint what has caused a spike in conversation -- I can't find a similarity (klout, level of engagement) that causes a spike. For example - a random Tumblr that mentioned one keyword shows as a huge spike. Sometimes it is difficult to weight importance and priority because of this. Wish it had Facebook. **Recommendations to others considering Quid:** I would say Netbase is the best listening tool I've used over all. It is very comprehensive, but remains intuitive and easy to use. **What problems is Quid solving and how is that benefiting you?** Overall listening for clients, new business inquiries, identifying opportunities and threats. Listening reports presented to the client. ### 47. Great tool and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Quin B. | Assistant Strategist, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2016 **What do you like best about Quid?** I love how easy it is to set up queries in Netbase **What do you dislike about Quid?** Sometimes the include/exclude terms can mess up the overall query I am trying to build **Recommendations to others considering Quid:** Definitely go for it if you're looking for a tool that is straightforward and versatile. Building queries is not as complicated as one might think; don't overthink them - sometimes less is more. **What problems is Quid solving and how is that benefiting you?** We have used Netbase for very intense content audits as well as lighthearted cultural social listening. It's a versatile tool that has benefited all of our planning teams here. ### 48. Helpful tool for our Agency Arsenal **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** The support team at Netbase goes above and beyond. Our monthly meetings and additional calls are invaluable. Nani is the best! **What do you dislike about Quid?** Data sources. Twitter cannibalization is the biggest pain point as we feel that typically insights gleaned from Twitter are least useful as brand trends are rarely influenced by organic behavior and nearly always driven by promoted trends/tweets. The ability to extract organic vs paid would be beneficial. **Recommendations to others considering Quid:** Talk to current user - not just sales team to understand if it is best option for needs. **What problems is Quid solving and how is that benefiting you?** Our goal is to evaluate organic conversation for our brands and competitors. Our process is to find conversation trends; evaluate areas for amplification and predisposed audiences. Often Netbase helps to prove/disprove hypothesis but isn't ideal for finding the 'nuggets' if you will. ### 49. Usability strong and learning new things often but still some concerns. **Rating:** 3.5/5.0 stars **Reviewed by:** Laurence C. | Researcher and Social Media Analyst, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Quid?** Usability of the platform is very good which enables me to play around with the topic to find insights and understand the topic more. Filtering and themes are useful when making topics more targeted. **What do you dislike about Quid?** Decahose is not useful for popular pots or authors. Authors are only shown in a long list with no extra info making it difficult to understand who they are without clicking through to their profile. **Recommendations to others considering Quid:** Set out why you need the tool, go through some training as there are many good features, interact with customer service team for help. **What problems is Quid solving and how is that benefiting you?** Competitor comparisons using themes/ crosstabs allows me to show how well a client is communicating on a certain topics. Deep analysis into issues to find the trends and influencers. ### 50. Great Product and Phenomenal Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ted T. | Marketing Science and Digital/Social Media Strategy, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2015 **What do you like best about Quid?** Over the past decade, I’ve had the pleasure to experience the evolution of the social intelligence field. NetBase has proven to be more than just a social intelligence tool. It has by far some of the best features in the market, inclusive of cross-tabs, geography to the city and metro level, the Brand Passion Index, and automated alerts that are life savers. Product support is another HUGE bonus with NetBase. From our account manager to our dedicated analyst, the team absolutely rocks! Onboarding was smooth, efficient, and thorough. They took the time to ensure that everyone on our team understood the product and functionality. Additionally, the NetBase product development team constantly releases new features in a timely manner. From the top of the organization down, this is a great group of people. Netbase sifts through the noise of unstructured social data and turns it into useful business intelligence that allows us to assist clients in making informed business decision. **What do you dislike about Quid?** The platform is very sound and the only thing that I would add is historical data that is over 27 months. Granted most platforms do not include historical data at all, so the 27 months of data that the platform has access to is already a bonus. **Recommendations to others considering Quid:** I would highly recommend NetBase to any agency that is looking to improve their social insights. Great product! **What problems is Quid solving and how is that benefiting you?** Since our implementation, we’ve had a huge client crisis that we were able to provide mission critical intelligence. By using a mix of NetBase’s features, we were able to qualitatively and quantitatively analyze the conversation surrounding the crisis. This was extremely critical as we were able to sift through the noise and identify key issues that needed to be addressed. ## Quid Discussions - [How long does it take to get trained on NetBase?](https://www.g2.com/discussions/on-boarding-0afa5eec-c319-46fe-92f5-580ce1faba34) - 1 comment, 1 upvote - [Is NetBase difficult to use?](https://www.g2.com/discussions/ease-of-use-f3b3a170-6672-45c0-9040-1639b040f7ba) - 1 comment, 1 upvote - [Can I verify NetBase's results for accuracy?](https://www.g2.com/discussions/transparency-6a6ace53-cb60-4de5-be22-056acafc855b) - 1 comment, 1 upvote - [How does NetBase compare to other social listening solution with respect to accuracy and recall?](https://www.g2.com/discussions/accuracy) - 1 comment, 1 upvote - [What sources are covered with NetBase?](https://www.g2.com/discussions/coverage-a5544172-5fc0-47d4-8da9-d6bf97c9c02f) - 1 comment, 1 upvote - [View Quid pricing details and edition comparison](https://www.g2.com/products/quid-2023-10-05/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-29+20%3A35%3A54+-0500&secure%5Bsession_id%5D=dec0c896-2829-479d-a3cb-6cf8829d611d&secure%5Btoken%5D=f79a28b85313cce8ca29d06a356235e2bdd2c539ec4c0d72a74d171512441adc&format=llm_user) ## Quid Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Platform Basics** - Centralized Platform - Web Tracking **Data Identification** - Technologies Identification - Patents Identification - Research Identification - Markets Identification **Media Channels** - Broadcast Media - Print Media - Online Media **Platform Basics** - Dynamic Segmentation - Journey Optimization **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Agentic AI - Competitive Intelligence** - Autonomous Task Execution **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Platform Data** - Product Details - Customer Feedback & Reviews - Channel Acquisition **Management** - Data Visualization - Opportunity Assessment - Competitive Insights - Scouting Automation **Geographic Coverage** - Local Media - National Media - International Media **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Platform Content ** - Battlecards **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Technology Scouting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform Reporting** - Customizable Dashboard - Benchmark Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Quid Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,636 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,782 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,142 reviews)