# Top Free Customer Journey Analytics Software - Page 2 ## How Many Customer Journey Analytics Software Products Does G2 Track? **Total Products under this Category:** 227 ### Category Stats (Jul 2026) - **Average Rating:** 4.46/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Alterian Real-Time CX Platform (+0.26%) - Among all products in this category, Alterian Real-Time CX Platform recorded the largest rating increase compared to last month _Last updated: July 21, 2026_ ## How Does G2 Rank Customer Journey Analytics Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 49,900+ Authentic Reviews - 227+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. [ Meiro ](https://www.g2.com/products/meiro/reviews) By [Meiro](https://www.g2.com/sellers/meiro) [ 4.7/5(80) ](https://www.g2.com/products/meiro/reviews) What do users say? Users consistently praise the intuitive interface and powerful identity resolution capabilities of Meiro, which simplify data management and enhance personalization across channels. The platform's fle Pros and Cons [ Personalization (21) ](https://www.g2.com/products/meiro/reviews?qs=pros-and-cons)[ Learning Curve (6) ](https://www.g2.com/products/meiro/reviews?qs=pros-and-cons) [ Usermaven ](https://www.g2.com/products/usermaven/reviews) By [Usermaven Inc.](https://www.g2.com/sellers/usermaven-inc) [ 4.8/5(94) ](https://www.g2.com/products/usermaven/reviews) What do users say? Users consistently praise the ease of use and intuitive interface of Usermaven, highlighting how quickly they can set up and start gaining valuable insights without technical expertise. The clean dash Pros and Cons [ Ease of Use (5) ](https://www.g2.com/products/usermaven/reviews?qs=pros-and-cons)[ Learning Curve (2) ](https://www.g2.com/products/usermaven/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ Appier AIRIS (formerly Woopra) ](https://www.g2.com/products/appier-airis-formerly-woopra/reviews) By [Appier](https://www.g2.com/sellers/appier) [ 4.4/5(207) ](https://www.g2.com/products/appier-airis-formerly-woopra/reviews) What do users say? Users consistently praise the real-time analytics and user-friendly interface of the product, which help them track customer behavior effectively. Many appreciate its ability to integrate data from va Pros and Cons [ Insights Generation (8) ](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?qs=pros-and-cons)[ Complexity (2) ](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?qs=pros-and-cons) [ Treasure Data Customer Data... ](https://www.g2.com/products/treasure-data-customer-data-platform/reviews) By [Treasure AI](https://www.g2.com/sellers/treasure-ai) [ 4.5/5(165) ](https://www.g2.com/products/treasure-data-customer-data-platform/reviews) What do users say? Users consistently praise the platform for its flexible integration and powerful analytics capabilities, which enable effective data unification and actionable insights across teams. Many appreciate h Pros and Cons [ Ease of Use (11) ](https://www.g2.com/products/treasure-data-customer-data-platform/reviews?qs=pros-and-cons)[ Technical Expertise Required (7) ](https://www.g2.com/products/treasure-data-customer-data-platform/reviews?qs=pros-and-cons) [ Insightech ](https://www.g2.com/products/insightech/reviews) By [Insightech](https://www.g2.com/sellers/insightech) [ 4.7/5(23) ](https://www.g2.com/products/insightech/reviews) What do users say? Users consistently praise the ease of use and powerful insights provided by Insightech, which help teams understand customer behavior and improve website performance. The platform's ability to monitor Pros and Cons [ Analytics (3) ](https://www.g2.com/products/insightech/reviews?qs=pros-and-cons)[ Dashboard Issues (1) ](https://www.g2.com/products/insightech/reviews?qs=pros-and-cons) [ Pega Platform ](https://www.g2.com/products/pega-platform/reviews) By [Pegasystems](https://www.g2.com/sellers/pegasystems) [ 4.2/5(278) ](https://www.g2.com/products/pega-platform/reviews) What do users say? Users consistently praise the ease of use and low-code development capabilities of the Pega Platform, which allow both technical and non-technical users to create complex applications efficiently. Man Pros and Cons [ Customer Support (3) ](https://www.g2.com/products/pega-platform/reviews?qs=pros-and-cons)[ Limitations (2) ](https://www.g2.com/products/pega-platform/reviews?qs=pros-and-cons) [ Salespanel ](https://www.g2.com/products/salespanel/reviews) By [Salespanel](https://www.g2.com/sellers/salespanel) [ 4.5/5(30) ](https://www.g2.com/products/salespanel/reviews) What do users say? Users consistently praise the product for its ease of use and effective lead tracking capabilities, which help businesses identify and qualify leads efficiently. The intuitive interface and strong cus Pros and Cons [ Easy Integration (3) ](https://www.g2.com/products/salespanel/reviews?qs=pros-and-cons)[ Complex Reporting (1) ](https://www.g2.com/products/salespanel/reviews?qs=pros-and-cons) [ Blueshift ](https://www.g2.com/products/blueshift/reviews) By [Blueshift Labs](https://www.g2.com/sellers/blueshift-labs) [ 4.4/5(285) ](https://www.g2.com/products/blueshift/reviews) What do users say? Users consistently praise the ease of use and powerful segmentation capabilities of Blueshift, which enable effective personalized marketing across multiple channels. The platform's intuitive interfac Pros and Cons [ Ease of Use (27) ](https://www.g2.com/products/blueshift/reviews?qs=pros-and-cons)[ Learning Curve (19) ](https://www.g2.com/products/blueshift/reviews?qs=pros-and-cons) [ Heap by Contentsquare ](https://www.g2.com/products/heap-by-contentsquare/reviews) By [Contentsquare](https://www.g2.com/sellers/contentsquare) [ 4.4/5(1,097) ](https://www.g2.com/products/heap-by-contentsquare/reviews) What do users say? Users consistently praise the product for its ease of use and automatic event tracking, which allows non-technical team members to generate insights without needing engineering support. The intuitive Pros and Cons [ Ease of Use (7) ](https://www.g2.com/products/heap-by-contentsquare/reviews?qs=pros-and-cons)[ Data Inaccuracy (4) ](https://www.g2.com/products/heap-by-contentsquare/reviews?qs=pros-and-cons) [ Piwik PRO ](https://www.g2.com/products/piwik-pro/reviews) By [Piwik PRO](https://www.g2.com/sellers/piwik-pro) [ 4.5/5(50) ](https://www.g2.com/products/piwik-pro/reviews) What do users say? Users consistently praise Piwik PRO for its privacy-focused design and ease of use, making it a strong alternative to Google Analytics. The platform's ability to provide detailed insights while ensuri Pros and Cons [ Analytics (7) ](https://www.g2.com/products/piwik-pro/reviews?qs=pros-and-cons)[ Integration Issues (3) ](https://www.g2.com/products/piwik-pro/reviews?qs=pros-and-cons) [ Trengo ](https://www.g2.com/products/trengo/reviews) By [Trengo](https://www.g2.com/sellers/trengo) [ 4.3/5(246) ](https://www.g2.com/products/trengo/reviews) What do users say? Users consistently praise Trengo for its ease of use and efficient communication capabilities, allowing teams to manage all customer interactions in one organized inbox. The platform's strong customer Pros and Cons [ Ease of Use (47) ](https://www.g2.com/products/trengo/reviews?qs=pros-and-cons)[ Missing Features (30) ](https://www.g2.com/products/trengo/reviews?qs=pros-and-cons) [ TheyDo ](https://www.g2.com/products/theydo/reviews) By [TheyDo](https://www.g2.com/sellers/theydo) [ 4.5/5(62) ](https://www.g2.com/products/theydo/reviews) What do users say? Users consistently praise the user-friendly interface and powerful functionality of TheyDo, which simplifies the process of journey mapping and enhances collaboration across teams. Many appreciate how Pros and Cons [ Journey Management (2) ](https://www.g2.com/products/theydo/reviews?qs=pros-and-cons)[ Limited Customization (1) ](https://www.g2.com/products/theydo/reviews?qs=pros-and-cons) [ Netmera ](https://www.g2.com/products/netmera/reviews) By [Netmera](https://www.g2.com/sellers/netmera) [ 4.3/5(49) ](https://www.g2.com/products/netmera/reviews) What do users say? Users consistently praise the user-friendly interface and responsive support team of Netmera, highlighting how these features simplify campaign management and enhance customer engagement. The platform Pros and Cons [ Ease of Use (18) ](https://www.g2.com/products/netmera/reviews?qs=pros-and-cons)[ High Complexity (6) ](https://www.g2.com/products/netmera/reviews?qs=pros-and-cons) [ Apsis One ](https://www.g2.com/products/apsis-apsis-one/reviews) By [APSIS](https://www.g2.com/sellers/apsis) [ 4.4/5(15) ](https://www.g2.com/products/apsis-apsis-one/reviews) What do users say? Users consistently praise the platform for its ease of use and customization options, which facilitate effective marketing campaigns. The intuitive interface and robust email automation features allow Pros and Cons [ Automation (3) ](https://www.g2.com/products/apsis-apsis-one/reviews?qs=pros-and-cons)[ Integration Issues (2) ](https://www.g2.com/products/apsis-apsis-one/reviews?qs=pros-and-cons) [ Zoho Marketing Automation ](https://www.g2.com/products/zoho-marketing-automation/reviews) By [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) [ 4.2/5(113) ](https://www.g2.com/products/zoho-marketing-automation/reviews) What do users say? Users consistently praise the intuitive interface and seamless integration with other Zoho products, which simplifies campaign management and enhances productivity. The platform's ability to automate Pros and Cons [ Automation (19) ](https://www.g2.com/products/zoho-marketing-automation/reviews?qs=pros-and-cons)[ Learning Curve (10) ](https://www.g2.com/products/zoho-marketing-automation/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) - [‹ Prev‹ Prev](/categories/customer-journey-analytics/free?order=g2_score#product-list) - [1](/categories/customer-journey-analytics/free?order=g2_score#product-list) - 2 - [3](/categories/customer-journey-analytics/free?order=g2_score&page=3#product-list) - [4](/categories/customer-journey-analytics/free?order=g2_score&page=4#product-list) - [Next ›Next ›](/categories/customer-journey-analytics/free?order=g2_score&page=3#product-list) Spotlight Categories [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management) [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) [Survey Software](https://www.g2.com/categories/survey) [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) [Marketing Analytics Tools](https://www.g2.com/categories/marketing-analytics) Similar Categories - [Account-Based Marketing](/categories/account-based-marketing) - [Affiliate Marketing](/categories/affiliate-marketing) - [App Store Optimization](/categories/app-store-optimization) - [Audience Intelligence Platforms](/categories/audience-intelligence-platforms) - [B2B Services Review Platforms](/categories/b2b-services-review-platforms) - [Blogger Outreach](/categories/blogger-outreach) - [Book Marketing Tools](/categories/book-marketing-tools) - [Brand Intelligence](/categories/brand-intelligence) - [Consumer Insights Platforms](/categories/consumer-insights-platforms) - [Consumer Video Feedback](/categories/consumer-video-feedback) - [Content Curation](/categories/content-curation) - [Content Marketing](/categories/content-marketing) - [Conversational Marketing](/categories/conversational-marketing) - [Conversion Rate Optimization Tools](/categories/conversion-rate-optimization-tools) - [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp) [Browse Customer Journey Analytics Themes](/categories/customer-journey-analytics/themes)