Act!
Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results. Act! Advantage includes AI-History Summary, Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Payments, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you. For 38 years, Act! has partnered with small and midsize businesses - listening, learning, and building alongside them and Act! Advantage is the culmination of nearly four decades of their feedback. Every feature is designed to reflect how today’s SMBs run their businesses.
Average Rating: 3.9/5.0
Total Reviews: 509
How Do G2 Users Rate Act!?
- Has the product been a good partner in doing business?: 7.6/10 (Category avg: 8.9/10)
- Workflow Capability: 7.2/10 (Category avg: 8.5/10)
- Contact & Account Management: 8.5/10 (Category avg: 8.7/10)
- Opportunity & Pipeline Mgmt.: 7.4/10 (Category avg: 8.6/10)
Who Is the Company Behind Act!?
- Seller: Act!
- Company Website:
- Year Founded: 1987
- HQ Location: Scottsdale, AZ
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Twitter: @ActCRM
5,296 Twitter followers -
LinkedIn® Page: www.linkedin.com
219 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, President
- Top Industries: Financial Services, Marketing and Advertising
- Company Size: 78% Small, 17% Medium
What Do G2 Reviewers Say About Act!?
AI-generated summary from verified user reviews
Pros
- Users find Act! easy to use, with intuitive setup and effective features for organizing contacts and tasks.
- Users value the organized customer data access in Act!, enhancing efficiency and improving communication through its features.
- Users appreciate the responsive customer support of Act!, which greatly enhances their overall experience and productivity.
- Users value the intuitive contact management of Act!, enhancing organization and efficiency in their daily workflows.
- Users appreciate the organization efficiency of Act!, enhancing productivity through well-managed customer data and scheduling.
Cons
- Users experience integration issues with Act!, facing instability with tools like Outlook and Word, affecting productivity.
- Users find the missing features of Act! frustrating, as some are overly complicated and not user-friendly.
- Users find the learning curve steep due to complex setup and outdated interface, hindering effective use of Act!.
- Users find Act! to have an outdated and complex interface, making it challenging to use effectively and intuitively.
- Users find Act! not intuitive, struggling with its outdated interface and complex setup, hindering effective usage.
What Are Recent G2 Reviews of Act!?
"Good Visibility Across Contacts, Activities, and Follow-Ups"
Rating: 4.5/5.0 stars
— Ishan S.
"Managing contacts, opportunities, and follow-ups with the right context"
Rating: 4.5/5.0 stars
— Omar S.

