
I have been a user of this product for over 2 years now, its VERY easy to use and anytime I have a question support is very easy to get in touch with.
Dave continually is looking to make this program better to help more businesses with marketing efforts.
I am am huge fan of his email marketing tools and once I got everything set up it has allowed me to follow up with old clients and customers that never converted. Since everything has been set up my business has probably profited well over six figures JUST from his email marketing software.
There are many other great tools as well, setting up lead pages that port right into the CRM and you can auto add to campaigns etc. If you are looking for an All-In-One CRM tool for your business this is it. Review collected by and hosted on G2.com.
Honestly, I have no complaints about using this software. Review collected by and hosted on G2.com.
I have gaps with other software, either with support or bandwidth etc, but AllPro, never lets me down. The support is an 11/10 and the software, the same. I can't say enough about the team that got me up and running and is STILL there for me for any question I have regardless of how elementary or advanced, they know it all, so you don't have to. It's exactly what your business is missing out on, to grow. Review collected by and hosted on G2.com.
There are no features missing, when I find something I don't like or can't find I'll update this review, I truly can't think of 1 thing I'd need that they don't provide. Review collected by and hosted on G2.com.
Once it's set up, this program is so easy to use! It's fast, helpful, and tracks not only my clients but my employees as well. I'm still learning about all the things it can do and am excited to have everything "under one roof" so-to-speak! Excited to learn more! Review collected by and hosted on G2.com.
Any sort of set up with new programs is frustrating for those who know nothing of how the set up should be!
Being able to send pictures is a crucial part of my business. But I hear "the fix" is coming! Review collected by and hosted on G2.com.
Not only did I get more organized and more efficient at a fantastic value, I also gained a partner in business. Not only does Dave support me with his tools, but he really provides a strategic third party view to see where I can grow and capitalize on my efforts! Review collected by and hosted on G2.com.
The software feels a little bit outdated in its style. However, it functions great and Dave the owner has guaranteed me they are actively working on implementing the latest tech and design elements. Review collected by and hosted on G2.com.
The amount of time that you can save while being extremely efficient is my favorite aspect. In today's busy world, time is our most precious resource and can be our biggest enemy in the business world. With AllProWebTools I can get more done in less time and automate processes so I can even make money while I sleep. To have such a powerful a tool at a rate that is truly affordable is awesome. This really allows my business to compete at a higher level, stay organized and keep my clients engaged. Review collected by and hosted on G2.com.
There's not much to dislike...there's a learning curve but they offer support videos, live support and much more to make it easy. Review collected by and hosted on G2.com.
From the moment I started with AllProWebTools, I have received the best customer service and support around! They go above and beyond to make sure that you are 100% happy. No matter what the problem is, even if you created the problem, they are there to work it out. What I love is that they also interested in teaching you, so that you can learn and grow! You have the choice to do the work yourself and hire them and their experts! Either way, the product is, by far, the very best CRM product out there! Love it!!! Review collected by and hosted on G2.com.
If I could wish for something added, I would say to add the ability to do drip campaigns. However, I understand that a future release will be addressing this issue. Review collected by and hosted on G2.com.
Their customer service is amazing. I've had numerous questions for them and they've always answered in a timely manner, professionally, and have been able to solve my problems. They've really helped to make this software work for us as a small business. Review collected by and hosted on G2.com.
Nothing so far! Everything about All Pro Web Tools has been wonderful from the options to the service to the price. Review collected by and hosted on G2.com.
They are all about providing solutions and helping to maximize their product for your business. A fantastic platform for small businesses to manage their businesses and their clients. All of their staff is EXTREMELY helpful, patient, and customer service oriented. You can trust them to take care of your needs timely. Review collected by and hosted on G2.com.
I think there should be a "required" training to onboard new accounts. I found that once I received training the entire platform made drastically more sense and was easier to use. Review collected by and hosted on G2.com.
The seamless integration of all the functional components needed to start a business. One feature, in terms of APWT's pricing is that it charges for Customer Service, which I think is very wise. My experience as CRP companies take on more clients the demand for its Customer Service increases and eventually becomes a significant costs; by charging for customer service support, the customers with the most problems are paying for his/hers questions. To help mitigate the CS cost the company that provides "Free" customer service then off-shores the support and frequently the telecommunication connection is not clear, the wait time can be 45-60 mins before connecting with the CS rep., and it is usually difficult to understand the language of the CS reps. in the "off-shore" country. Review collected by and hosted on G2.com.
Help Guides are challenging; APWTs is open to making changes to make it more specific. I have not been using APWTs to tell you more about "dislikes"; so far, every issue that I've encountered is my own error and APWT's Customer Service has been responsive.. Review collected by and hosted on G2.com.
The support team at AllPro is VERY responsive. They dig, research and have gone above and beyond to help me integrate strategies and problem solve with our systems. Any need I have, they have taken upon themselves to figure out how to make my job easier, how to run my business smoother. They are proactive, receptive, approachable and partners with me in this. Review collected by and hosted on G2.com.
I'm uneducated in my dislike - I'm no software developer. It must be a bare to really constantly be changing and adjusting a software that you developed and I don't know if my dislike is even fixable....that being said....Changes that I need implemented to shift the nature and efficiency of my team seem to take a long time to implement. I know I'm not their only customer and they acknowledge me/my need and tell me that a change I recommended will be implemented by "such and such" a date....it just is often months away and I become disheartened in it. Review collected by and hosted on G2.com.
All Pro Web Tools delivers everything most small businesses need to create and manage a web presence, as well as powerful tools for internal business management from task management, employee tracking, customer relations and of course, online marketing. I'd recommend All Pro Web Tools to any small business looking to consolidate the technology systems within their business Review collected by and hosted on G2.com.
I would like more personal attention from their staff for occasional issues with their software. Review collected by and hosted on G2.com.
The extreme customer service we receive day in and day out no matter who we speak with. The ease of access and user-friendly platforms. We are constantly referring our clients and colleagues to AllProWebTools because of the overall capability for business owners to manage their daily operations, sales, invoicing, management, tasks and so much more. I have been looking for this type of system for almost a year and have tried several others before APWT and I am SO grateful I found them. Review collected by and hosted on G2.com.
I have not incurred a negative situation or scenario with this company. Review collected by and hosted on G2.com.
I am in the process of starting an online training course. In the marketing class I am taking, I was referred to a very expensive software to accomplish what I need to do. When I met the owner of All Pro Web Tools and found out they can do everything I need to start, run and manage an online course for a fraction of the cost, I was elated. But when I actually did the tutorial and talked with Shantel who walked me through the options, I got even more excited. I'm so thankful for Dave and his team at All Pro Web Tools. I know this will be a wonderful solution for me. Review collected by and hosted on G2.com.
Liked it all. There was nothing that I didn't like about this product. Review collected by and hosted on G2.com.
I love that all the tools I need to run my business are in one application and they're all designed to work together; no website crashes due to incompatibility with plugins, no having to use 3rd party tools to make the systems I need work together - it's all here in AllProWebTools!
It's so wonderful to have all the tools we need in one place, instead of using a couple dozen systems for each of the services we need to run our business.
Their support section is awesome too! So many great videos and self-help articles - I don' often need to contact support because the answers area almost always right there in the help section.
I really love the dashboard, and how it lets me filter to see just the aspects of what's going on in my business that are important to me at the moment. Review collected by and hosted on G2.com.
The 'find new leads' module is great, but I'd love an actual sales pipeline as well.
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We sell health insurance and during Open Enrollment everything must move quickly and seamlessly. We used to track clients with pieces of paper! All Pro Web Tools has taken that time munching stack of messiness away! Now, our ENTIRE STAFF can access a client's profile and KNOW (through the notes, tags and other features) where the last conversation left off knowing what is next to help the client find the coverage they need. Review collected by and hosted on G2.com.
I mentioned in a prior review that I could only schedule one task at a time - When the staff at APWT saw that, they called me and asked me if I had ever used the "Task" feature - DUH. No I had not. I was using the calendar only - and wow! There is a task feature - super helpful - and Great Customer Care! Review collected by and hosted on G2.com.
I was still using spreadsheets when I discovered AllProWebTools. I was shopping InfusionSoft, but I couldn't get past the learning curve for myself, let alone, try to teach it to my team to use. I love how easy it is to set up APWT and to teach it to my team. We use it everyday and we couldn't have grown so quickly without it. Review collected by and hosted on G2.com.
I haven't figured out how to use the mobile application yet, but that's on me. Review collected by and hosted on G2.com.
WE have used all pro for 2 yrs. It has enhanced our inter office communications and improved the customer experience. NO more looking on desks for a missing file or taking multiple messages because we need piece of information. We can operate seamlessly to our customers and more quickly get our customers to a buying decision. Review collected by and hosted on G2.com.
I would love to see integration into our email and calendar services. Review collected by and hosted on G2.com.
When I call, I can talk to a human being when I need them! AllPro's staff is friendly, helpful, and knowledgeable. They truly try to help you as best they can. Review collected by and hosted on G2.com.
I know enough HTML code to get by, but sometimes it's confusing and I don't like getting into the code to figure out why something isn't working or showing up the way I want it to on my website. Review collected by and hosted on G2.com.
The consolidated features allow me to manage my business from employee management and website SEO all the way to marketing and seeing real-time results of those marketing efforts all under one platform. Review collected by and hosted on G2.com.
Sometimes features are hard to find and we have to contact support to be pointed in the right direction. Review collected by and hosted on G2.com.
It is nice to have just one system for running my business. I like that I can access all of the info from my smart phone. My customers are able to login and check their invoices too. We also use the task management system so we remember to get everything done on time. Review collected by and hosted on G2.com.
There have been some things that I wanted to see improved. It took a month or so to get those changes in place. Review collected by and hosted on G2.com.
The All Pro Web Tools systems are one of those treasures in the professional world that I have had the honor to work with for my business that I just love. The system is dynamic (ever evolving), easy to use, diversified (incorporates ALL of my back office needs) customer tracking, order process tracking, newsletters, drip campaigns, order management, easy shopping cart processes, certified experts for support, real time system editing for websites and email blasts. I love that I can keep track of team action items, customer history and beyond.
Thank you for providing a resource that is local, easy to communicate with, ever changing and accessible for all of my online business needs! Review collected by and hosted on G2.com.
They are constantly updating code to make the system a one stop management tool - which I love! Review collected by and hosted on G2.com.
My favorite thing about All Pro Web Tools is that everything and I mean everything a small business owner could need is available all in one place. I don't have to pay for and manage my services from several providers. This not only saves me very valuable time, but so much money as well! The software is amazing, and so simple to use. My entire staff utilizes this service, and we are always on the same page. We don't have to chase down sticky notes, emails or text messages; everything we need to know about a client or project is always available and up to date. I can also assign tasks to my employees and receive notifications that they have completed the task. It will also automatically send them reminders as well. The internal chat boxes are amazing. Its like having a conversation with the person working next to you even if they work in a different part of the country! There is so much to say about this software that words really can't describe it, you have to try it and see for yourself. I couldn't have dreamed of a better service! Review collected by and hosted on G2.com.
If I'm forced to say anything it would be that it does not have a mobile app yet. I can use this software on my laptop or tablet with no issues, I would like to have better access on my smart phone. This does make it more difficult for use in the field, however the website does work on a smart phone. Review collected by and hosted on G2.com.
I like having everything in 1 place. I also like the instant support button so I can talk directly to someone to help me. When I was first getting everything setup, I used that button a lot. Review collected by and hosted on G2.com.
It does not do accounting, I have to pay for quickbooks for that. Review collected by and hosted on G2.com.
As a Virtual Assistant, I work with many small businesses. One thing that stands out in AllProWebTools is the ability to have everything you need in one place. Now, I have worked with a lot of different CRM's and the cost is extravagant, especially for a small business. AllProWebTools - they have prices that a small business can handle and won't kill their budget. I also have to rave about the customer service. Most places customer service is email or talking to a machine but between Shantel and John - I am speaking to people, which is rare these days but awesome! I have recommended this tool for most of my clients because it is easy and very useful to keep track of all their business items. Review collected by and hosted on G2.com.
So far I have not found anything that I do not like in AllProWebTools. Review collected by and hosted on G2.com.