--- title: 1Channel Reviews meta_title: '1Channel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how 1Channel works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 68 scale: '5' date_modified: '2026-06-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # 1Channel Reviews **Vendor:** 1Channel **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.8/5.0 **Total Reviews:** 68 ## About 1Channel 1Channel is a comprehensive platform designed to empower businesses with next-gen automation across sales, distribution, and customer engagement. Trusted by companies in 40+ countries, we deliver measurable outcomes through our suite of solutions: Sales Force Automation (SFA), Field CRM, Channel and Influencer Loyalty, and Retail Merchandising Execution. Clients trust 1Channel not just for software, but for solving real business problems with data-driven insights, innovative technology, and reliable support. From organizing field force operations to strengthening channel partnerships and ensuring flawless retail execution, we help brands achieve growth with efficiency and clarity. What makes 1Channel stand apart is its nimbleness, adaptability, and responsiveness. Our solutions are configurable to diverse business models, offering configurations without unnecessary complexity. With AI-powered tools, intuitive dashboards, and timely support, we enable organizations to transform processes, drive loyalty, and maximize ROI. More than a technology provider, 1Channel is a partner committed to delivering on promises including high-quality execution, on-time delivery, and an eager-to-help culture. Businesses rely on us for growth, reliability, and a fair return on every investment they make. ## 1Channel Reviews ### 1. Offline Mode and Live Dashboard Deliver Powerful Real-Time Field Intelligence **Rating:** 5.0/5.0 stars **Reviewed by:** Marcio B. | Independent Contractor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about 1Channel?** I love its offline mode. And as a manager it's Real-Time Field Intelligence using the Live Dashboard that provides Geo-fencing & GPS Tracking and Instant reports. I love the SaaS advantage. **What do you dislike about 1Channel?** Well, it does have a heavy battery consumptionand during the learning curve you can get easily overwhelmed, but if you stay focused and use your available resources and get used to it you'll get there **What problems is 1Channel solving and how is that benefiting you?** The "Paper Trail" Nightmare (Manual Admin) The Problem: Reps spending 2 hours every evening typing up reports or sending WhatsApp photos that get lost in the chat history. The Solution: Instant Digital Forms and automated syncing. Data is captured during the visit and sent to the dashboard immediately. ### 2. Reliable tool for field force tracking and daily reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Vidur S. | Senior Client Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2026 **What do you like best about 1Channel?** The real-time location tracking and easy attendance management. The mobile interface is straightforward and very user-friendly for field representatives. **What do you dislike about 1Channel?** The mobile app can drain phone batteries quite quickly, and syncing data when switching out of offline mode can occasionally lag or take a while. **What problems is 1Channel solving and how is that benefiting you?** It solves the lack of visibility into daily field operations. It benefits us by automating manual reports, tracking retail visits accurately, and saving our team hours of administrative work. ### 3. A Sales CRM that Provides Real-Time visibility Of Salesperson Activitie **Rating:** 5.0/5.0 stars **Reviewed by:** Nidhi A. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about 1Channel?** One of the most impressive features of Assistive is its ability to provide real-time visibility of salesperson activities. As a B2B company with large and geographically dispersed sales teams, we often struggled with the challenge of gaining immediate insights into their activities and performance. This lack of visibility frequently resulted in missed opportunities and ineffective sales strategies. However, after one of our sales executives suggested incorporating a CRM software into our operations, I researched and discovered Assistive. The fact that we could initially use the application free for up to 5 users per month gave me the opportunity to try it out, and I was convinced that it was the solution we needed to improve our inefficiencies. What sets Assistive apart is its advanced features, such as assist, which leverages machine learning, peer analysis, and context and location awareness to guide salespersons in performing the right activities for the right deals at the right time. This feature has become an essential daily requirement for our sales team, ensuring they stay on track and pursue lucrative opportunities effectively. **What do you dislike about 1Channel?** In terms of dislikes, there is very little to complain about when it comes to Assistive. The application has proven to be so reliable and effective that it has eliminated the need for us to seek out any additional solutions or alternatives. **What problems is 1Channel solving and how is that benefiting you?** Assistive has addressed several critical challenges for us, providing a range of benefits. Firstly, it has greatly assisted in managing our data and ensuring the security of sensitive information. It has also streamlined our sales and lead funnel management, enabling us to track and nurture leads more efficiently. Additionally, Assistive offers superior features compared to its competitors, all at an affordable price point. Finally, the offline activity capability of the application has been a lifesaver for our sales force, particularly in regions with network issues, where it ensures they can continue working and stay productive. Overall, Assistive has revolutionized our sales processes, enabling us to overcome obstacles, improve our efficiency, and achieve better outcomes. ### 4. An affordable Lead Management CRM With Infinite Configuration Option **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about 1Channel?** We were searching for the right CRM tool for our sales reps, as our leads were scattered across multiple channels. Our team was less productive due to missing follow-ups and wasting time on repetitive tasks. I heard about Assistive CRM from my friend and thought of trying it as it is free for 5 users. We tried it free for a month and found out that the tool is extraordinary and worked well for our business, now we can monitor our sales team performance and track where our business is heading. Assistive mobile app gives prompt notifications of all the tasks required to be completed in a day. I can say that it has streamlined our sales process and grow our business revenue. **What do you dislike about 1Channel?** Nothing To dislike, assistive loving the app **What problems is 1Channel solving and how is that benefiting you?** Sales Pipeline Management Efficiency in sales process with workflow automation Analytical insights into deals, sales team's performance, and revenue. Helped to engage with prospects across multiple channels ### 5. Enhancing Deal Closing Capabilities with a Sales CRM Software **Rating:** 5.0/5.0 stars **Reviewed by:** Avinash K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about 1Channel?** Our business has greatly benefited from the addition of Assistive CRM, which has enabled us to streamline our leads and sales funnel. The tool's intuitive user interface makes it easy to use, while its infinite customization options have allowed us to meet the specific needs of our customers. Furthermore, Assistive CRM has boosted the productivity of our sales representatives by streamlining their workflow. **What do you dislike about 1Channel?** There is nothing I dislike about Assistive CRM, as it has met all of our expectations to the fullest. **What problems is 1Channel solving and how is that benefiting you?** Assistive CRM has solved pipeline management issues for our business It has streamlined our sales automation process The field sales management feature has been a great addition to our operations We now have access to in-depth reports and an amazing dashboard The geo awareness feature has improved our sales productivity Automated tasks and reminders have made our workflow more efficient. ### 6. Sales CRM that Provides Real-Time visibility Of Salesperson Activities **Rating:** 5.0/5.0 stars **Reviewed by:** Akhilesh S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about 1Channel?** As a B2B company, we used to often face large and geographically dispersed sales teams, which can make it difficult for the managers to get real time visibility to their activities and performance which usually lead to missed opportunities and ineffective sales strategies. One of my executives in sales team notified me about using a CRM Software into our operations, so I researched and found about assistive and after using the application free for 5 users a month I was sure that it is the only solution to improve our inefficiencies. With features like assist, which uses machine learning, peer analysis, context and location awareness to help do the right activities for the right deals at the right time, it has become our salesperson’s daily requirement. **What do you dislike about 1Channel?** Nothing in this application ever required us to bother anymore. **What problems is 1Channel solving and how is that benefiting you?** It helped in data management and security.  Streamlined our sales and lead funnel management.  Provides better features than its competitors at an affordable price.  Most of our sales force faced network issues in some regions and offline activity of this application came to the rescue. ### 7. Effortlessly manage your leads and sales **Rating:** 5.0/5.0 stars **Reviewed by:** Kunika D. | Content Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about 1Channel?** Assistive stands out as a top-performing sales CRM due to its user-friendly interface and mobile app. Our team experienced remarkable results after switching from an in-house CRM. The elegant design and intuitive user experience of Assistive facilitated a smooth and efficient sales process, resulting in increased deal closures. This affordable CRM offers excellent lead management and sales funnel tracking capabilities, making it a smart choice for businesses of all sizes. **What do you dislike about 1Channel?** Assistive is a flawless sales CRM, leaving no room for dissatisfaction. **What problems is 1Channel solving and how is that benefiting you?** Assistive provides a range of benefits, including the ability to efficiently plan and manage daily activities. Its sales analytics reports offer valuable insights with just a single click, while its support team is widely regarded as the best in the industry. With infinite configuration options, Assistive enables businesses to tailor the CRM to their specific needs. By automating manual tracking processes, Assistive saves time and provides actionable insights. By allowing sales teams to close more deals, Assistive is a powerful tool for increasing revenue. Finally, its follow-up notifications prompt users to prioritize the most promising deals and take action. ### 8. Best Sales CRM for Managing Leads **Rating:** 5.0/5.0 stars **Reviewed by:** Sakshi J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about 1Channel?** Assistive CRM offers advanced features ensuring that the field sales team is always authentic and up to date. The platform also provides a clean and organized outlet database with accurate order history, which helps sales teams to perform better even while on the move. With these powerful tools at their disposal, sales reps can make informed decisions and improve their productivity, ultimately leading to increased sales and revenue. We are confident that we have chosen a solution that will serve us well as we continue to expand our retail presence across India. **What do you dislike about 1Channel?** So far, with the help of Assistive our projects are progressing without any difficulties. **What problems is 1Channel solving and how is that benefiting you?** Improved our pipeline management.  Provided unmatched data management and data security.  It is a one stop solution for sales automation with infinite configuration option.Getting Follow-up, creating analytical report and monitoring sales force performance has never been easier. ### 9. A CRM That helps Field team Increase Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Gunjan B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about 1Channel?** Any business owner who is looking for an effective and efficient way to manage sales and workflow automation, go for Assistive CRM tool. Assistive is an intuitive interface for integrations, analytics and customization that saves lot of time and effort. This software provides detailed reports on various metrics such as customer information, including contact details, purchase history, and notes from previous interactions and will allow you a trouble -free experience and increased productivity. **What do you dislike about 1Channel?** Nothing so far. There is nothing to dislike about Assistive. **What problems is 1Channel solving and how is that benefiting you?** Assistive CRM has been a great addition to our resources and promotes capturing the best opportunities in the market by providing unmatched experience in comparison to its competitors. It promotes keeping track of daily activities and meeting targets. ### 10. Feedback for Assistive Team **Rating:** 0.5/5.0 stars **Reviewed by:** Ayub A. | Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about 1Channel?** Assistive Application has a recommendation engine that gives valuable suggestions in real-time. **What do you dislike about 1Channel?** Though assistive has capabilities to capture data, in offline mode but on the main screen there is an option missing that indicates that data is getting captured in offline mode. **What problems is 1Channel solving and how is that benefiting you?** Assistive is helping me in keeping track of of my upcoming and ongoing opportunities. ### 11. Best CRM Web and App for Salesperson **Rating:** 5.0/5.0 stars **Reviewed by:** Avinash K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about 1Channel?** Assistive CRM is the perfect fit for our organization, but we were concerned about the complexity of implementing a new software solution. We looked at many CRM software available in the market but finally chose Assistive that offered us a solution that was easy to implement and customizable. The platform is flexible enough to meet our needs as they change over time. **What do you dislike about 1Channel?** We have never been bothered by anything. **What problems is 1Channel solving and how is that benefiting you?** Assistive CRM is a platform that enables real-time monitoring of stock levels, automates replenishment of products across multiple channels—and thus optimizes distribution throughout the retail universe. Also, it has proven to be a game-changer, helping us secure numerous clients and becoming a key factor in sealing the deal. ### 12. Perfect companion for Field sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Akash s. | Program MIS Associate, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about 1Channel?** Assistive is the best field sales CRM software that is easy to use and user-friendly. Thanks to Assistive, we are now able to create various dashboards for our field sales team, get real-time insights and do follow-up with clients. No opportunities are missed now and our sales team love using this application. Its intuitive mobile app operates online as well as offline to get reports or check team performance. I will recommend Assistive to all startups and enterprises. **What do you dislike about 1Channel?** Assistive CRM is like a magic tool for our business, so there is nothing to say. Just we are not aware of its offline feature which is beneficial to us. And support team is very responsive. **What problems is 1Channel solving and how is that benefiting you?** 10X pipeline growth Helps in tracking leads journey Never misses sales closure opportunity Assign follow-ups and task to our sales reps automatically Helps in planning our sales reps day including meetings, route and more ### 13. Best CRM for Lead and Sales Funnel Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit S. | Assistant Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about 1Channel?** In my opinion, Assistive is one of the best sales CRMs that comes with an intuitive UI and a mobile app. We switched to Assistive after using our in-house CRM and it has given us results beyond expectations. The simple and elegant UI and UX have helped our sales team close more deals hassle-free. An affordable CRM tool that provides lead management & sales funnels tracking. **What do you dislike about 1Channel?** Assistive is an excellent sales CRM, nothing to dislike about it, along with having a very active support team. And their modules always keep enhancing which is something we admire the most. **What problems is 1Channel solving and how is that benefiting you?** Helps in planning the day wisely by checking daily activities. In-depth sales analytical reports within a click. Best support team  Infinite configuration option. Assists help in reducing time spent on manual tracking & get actionable insight. Close more deals. Prompts notification to follow up right deals within a day ### 14. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Abhimanyu P. | Management Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about 1Channel?** Assistive is an excellent sales CRM with amazing benefits and infinite configuration option. Assistive CRM has helped us to streamline our sales and lead funnel management. I can track progress of each lead in the system efficiently, monitor field efficiency and their working hours. Also, the mobile dashboard has everything that I need, like I can pull out analytical reports, check the productivity of my team and check follow-ups. Assistive support team has helped us create custom solutions whenever needed and helped us in solving all our issues. **What do you dislike about 1Channel?** There is nothing to dislike about this sales CRM software, I have been using this software for a year and till now have not faced any kind of issue. **What problems is 1Channel solving and how is that benefiting you?** Helps in planning day wisely by checking daily activities In-depth sales analytical reports within a click Best support team Infinite configuration option Assists help in reducing time spent on manual tracking & get actionable insight Close more deals Prompts notification to follow-up right deals in a day **Official Response from Shivi Rastogi:** > Thank you so much Abhimanyu. We really appreciate that you are taking the time to share your valuable experience of using Assistive CRM with us. Best regards, Team Assistive ### 15. Sales CRM for Every Business Field Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Mehvish D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about 1Channel?** Assistive CRM is a comprehensive, customizable platform that has delivers powerful functionality to our business users. It’s easy to use, yet powerful enough to meet the needs of a full-fledged enterprise. We can tailor the solution to our unique business requirements and have been very pleased with its performance. **What do you dislike about 1Channel?** Everything has been going smoothly so far, without any issues or challenges encountered. **What problems is 1Channel solving and how is that benefiting you?** Provided us with better workflow automation which leads to reduced time and effort required to perform routine tasks and allows employees to focus on higher-value activities. Actionable insights and in-depth reports are a lifesaver in daily activities. ### 16. Assistive-Sales CRM Software for all kind of Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Ruchi G. | Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about 1Channel?** As a user of Assistive, I must say that this software is intuitive and user friendly, making it easy to navigate and utilize even for those employees who are not so technologically inclined. This software comes in handy to track leads from the first point of contact to conversion, ensuring no potential client is missed. **What do you dislike about 1Channel?** There is nothing not to dislike. I don't find any loopholes. **What problems is 1Channel solving and how is that benefiting you?** Real time sales insights help in effective tracking of leads. Detailed analytics and reports to make data driven decisions Streamlined sales process Infinite configure option ### 17. Great B2B and D2C Sales CRM With Real-Time Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about 1Channel?** Assistive is the ultimate field CRM for both D2C and B2B brands. Thanks to its advanced capabilities, we've been able to identify the most promising sales opportunities and have yet to lose a single deal since implementing this powerful tool. With its mobile app, we can easily generate custom reports and gain insight into the performance and productivity of our sales team. Overall, Assistive has proven to be an essential asset for our business's success. **What do you dislike about 1Channel?** It's impossible to find any faults with this exceptional CRM application. **What problems is 1Channel solving and how is that benefiting you?** Ensures efficient data management and top-notch security  Streamlines lead management and sales processes for maximum productivity  Helps businesses identify and focus on the most promising opportunities  Provides real-time sales insights to drive informed decision-making ### 18. A sales CRM to close more deals effectively **Rating:** 5.0/5.0 stars **Reviewed by:** Vaibhav S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about 1Channel?** Assistive CRM has been a great addition for our business, it has helped us in streamlining leads and sales funnel. The CRM tool is easy to use due to its intuitive UI. Its infinite customization has helped us meet the needs of our customers. Additionally, it has maximized the productivity of our sales reps as it streamlined workflow. **What do you dislike about 1Channel?** Assistive CRM has fulfilled all our expectations, so there is nothing I don’t like about it **What problems is 1Channel solving and how is that benefiting you?** There are various things that Assistive CRM has solved: • Pipeline Management • Sales Automation • Field Sales Management • In-depth reports and an amazing dashboard • Geo awareness feature for sales productivity • Automated Tasks & Reminders ### 19. Tailor Made CRM For B2B **Rating:** 5.0/5.0 stars **Reviewed by:** Puneeth s. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about 1Channel?** Assistive is a better field CRM as we have tried other CRM also. This tool has helped us to find the right sales opportunities and since we have been using this CRM none of our deals have been lost. We can build custom reports from its mobile app and check the performance and productivity of the sales team. **What do you dislike about 1Channel?** There is nothing to dislike about this CRM application. **What problems is 1Channel solving and how is that benefiting you?** Data Management and security   Lead management and streamlines sales process  Helps in focusing on the right opportunities   Get real time sales insights ### 20. Best Choice for Merchandising, Lead Capturing & SFA **Rating:** 4.5/5.0 stars **Reviewed by:** Nitesh B. | Manager, Trade Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about 1Channel?** Dedicated SPOC & Less turnaround time. Working with Channelplay has helped us in using a cost-effective tool at a mass level. With edge over selecting from various available report formats and engaging dashboards. Working in a startup requires things in quick turnaround time, Sakshi and the team have helped us in getting the tool developed in a such short time and taking maximum benefit from it. We are able to capture daily visit details, new leads generated, and coverage of the sales team with daily merchandising activities all in 1 tool in simple and less complex, easy-to-use dashboards. **What do you dislike about 1Channel?** Nothing to dislike, getting customised reports do take time initially. But once ready they solve the purpose and are fully worth the wait. As the data captured and showcased is clear and lot of required actions can be taken accordingly. **What problems is 1Channel solving and how is that benefiting you?** Lead Generation + Capturing merchandising details + Salesforce automation. We are benefitting from the tools with all these above projects, with timely updates, reports capturing and taking the necessary required actions. **Official Response from Shivi Rastogi:** > Thank you so much Nitesh. We really appreciate that you are taking the time to share your valuable experience of using Assistive CRM with us. Best regards, Team Assistive ### 21. The CRM you need - Assistive **Rating:** 5.0/5.0 stars **Reviewed by:** Arvind T. | Zonal Sales Manager - West 1, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2022 **What do you like best about 1Channel?** The best part about the application is the simple UI, I can easily make my team understand the flows. The dashboards build helpful and provide my on-the-go information, I can kick start my meetings with a glimpse of the same and save a lot of time. **What do you dislike about 1Channel?** I face sometimes issues, because of connectivity, but I came to know it can use applications offline, and the rest is fine with me. **What problems is 1Channel solving and how is that benefiting you?** Like I can easily say Sales, Newmarket capture, and beat optimization; Having a tool like Assistive CRM also helps you to build discipline within the team. The market share has increased and we are onto it. ### 22. It is a great feeling working with 1Channel. **Rating:** 5.0/5.0 stars **Reviewed by:** Sukhpreet S. | consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about 1Channel?** Studying or further translating data is made very easy by 1Channel. The data is always updated time to time so that we do not have to depend on anyone. **What do you dislike about 1Channel?** 1Channel is doing great work, and there is no such thing as not liking it. **What problems is 1Channel solving and how is that benefiting you?** Our main work is to study data the field workers fill in; it can be sales data or any other data directly related to business performance. We can easily extract all the data daily with the help of 1Channel portal. ### 23. Best CRM for Assignment and Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Krishna K. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about 1Channel?** I like the in-built report builder, as I my-self can generate and save the custom reports as and when required, this actually comes handy, and the interface of the CRM is also good. **What do you dislike about 1Channel?** Like sometimes I am unable to fetch the reports it takes some time. **What problems is 1Channel solving and how is that benefiting you?** Capturing new market and managing the closure with the help of insights + reports available in Assistive. Also, using the tool for deployment of POSM and tracking the same. ### 24. Fluid experience with 1channel **Rating:** 5.0/5.0 stars **Reviewed by:** Virendra G. | Deputy Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about 1Channel?** Well there are many things to like in 1channel but one thing I like the most is market working activity in which I can easily make any market working or question is to capture my field presence and make a valuable date out of it. **What do you dislike about 1Channel?** I haven face any thing to dislike in one channel application for me everything was fluid and their supporting always help me whenever I got stuck in the application or in one channel portal site **What problems is 1Channel solving and how is that benefiting you?** Vanjaal aur assistive is helping me out with the market research thing. I always wanted to know what my field users are getting response from the retailers and what is the scope of enhancement they can give me with the market working module I always get opportunity to make different set of questions with my current needs which you let me capture the data in my scope of requirement ### 25. Best CRM for Merchandising **Rating:** 5.0/5.0 stars **Reviewed by:** Anjali T. | Management Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about 1Channel?** Assistive is infinitely, configurable can easily play around and do the changes quickly. Catching up with team becomes easy as I have the custom dashboards for the same basis my needs. **What do you dislike about 1Channel?** No such dislike about this CRM till now. **What problems is 1Channel solving and how is that benefiting you?** Managing and tracking the deployments is super easy. I can plan team’s beat and plan the deployments as well. Preparing custom campaigns comes handy with Assistive and generating the insights for future executions. ### 26. Gliding with Assistive **Rating:** 5.0/5.0 stars **Reviewed by:** mohammad m. | Assistant Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about 1Channel?** Assistive is a handy tool and I really love how easily I can use it anywhere anytime whenever I need it. **What do you dislike about 1Channel?** Assistive is good so far in terms, nothing to dislike here. **What problems is 1Channel solving and how is that benefiting you?** Managing team using Assistive is easy, like I can easily track the team, manage the beats, and keep a check on their productivity. Also, the dashboards helps me in keeping a check on the deployment tracking. ### 27. Enjoying Execution with Assistive **Rating:** 5.0/5.0 stars **Reviewed by:** Atif A. | Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about 1Channel?** I love the UI of Assistive, the way I can get my hands on the assists and on the go, dashboards are really nice **What do you dislike about 1Channel?** Nothing to dislike about Assistive so far **What problems is 1Channel solving and how is that benefiting you?** I am managing the executions with the help of Assistive. Multiple reports are available to help me out and do the planning, accordingly, can easily track the deployments with time and location stamp as well. ### 28. Best CRM for Field Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Snehal D. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about 1Channel?** Assistive is the best CRM for field sales, it helps me automate all the analytics, and I can efficiently work on the insights and work on the same. **What do you dislike about 1Channel?** Nothing such to dislike about the system. **What problems is 1Channel solving and how is that benefiting you?** CRM is helping me with field force automation, lead management, and sales management. The team can manage the beat plan remotely and adherence can be checked, which helps a lot. ### 29. Review for 1 Channel application **Rating:** 4.5/5.0 stars **Reviewed by:** Mukesh J. | Assistant Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about 1Channel?** In 1 channel application, as I am using in my promotor base program, I found it very handy when it comes to accessing reports they have multiple options which fulfill all the requirements. **What do you dislike about 1Channel?** there are sometimes when i feel my reports are not having enough data which is getting pushed by users, but their helpdesk team always gives me suggestions to get those data as well which was not there in the report due to sync disconnection **What problems is 1Channel solving and how is that benefiting you?** Well, I have a promotor-based program so I need my sales data and attendance data all at current time. I always get 1 channel default report viz. catalog report ### 30. remarks for team 1 channel **Rating:** 5.0/5.0 stars **Reviewed by:** Anil K. | Assistant Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about 1Channel?** I like to track field employees with the 1channel portal also I do like the reporting capability which their portal serves like Check-in Check-Out reports Attendance reports time analysis reports **What do you dislike about 1Channel?** Nothing everything is perfect in this application and portal **What problems is 1Channel solving and how is that benefiting you?** 1 Channel reports give me deeper insight of field user as in at what time they are entering to the store and what time they are exiting ### 31. Best app for promoter based program **Rating:** 5.0/5.0 stars **Reviewed by:** Sunil Singh B. | Program Manager - Sales Staffing Programs, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about 1Channel?** Since I m using the services given by 1channel team, its not like I didn't face any problem I did ,but their team always sailed me through thoses problems. **What do you dislike about 1Channel?** 1Channel application has many reporting capabilities, but some reports take day-1 which would be great if they give those reports data on same day as well. **What problems is 1Channel solving and how is that benefiting you?** It is helping me in smooth running of my promoter based program and with their team and their solutioning I can definetly say in not today only but future as well their services will be helping me. ### 32. Great experience with Assistive **Rating:** 4.0/5.0 stars **Reviewed by:** Qammar ayyaz A. | Sale officer , Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about 1Channel?** I hired about this tool from my friend. Easy to use. Excellent customer support for sales. It provides help in collecting data. All features are working well. Quick response with one channel. **What do you dislike about 1Channel?** Overall excellent tool nothing to like. Little expensive and add some advanced features with time. **What problems is 1Channel solving and how is that benefiting you?** It is very beneficial for me. It makes sales easy. Assistive work more than other apps. That's why i recommended to all. Assistive ### 33. Making Lives easy with Assistive **Rating:** 5.0/5.0 stars **Reviewed by:** Pratishtha S. | Assistant Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2022 **What do you like best about 1Channel?** The overall UI of the system (App + Portal) is user-friendly and easy to understand, the system is equipped with Assists that help the promoters with their day-to-day tasks. One word Awesome! **What do you dislike about 1Channel?** Some of the modules are available only on the portal, nothing like it if those can be developed for the mobile apps as well. **What problems is 1Channel solving and how is that benefiting you?** Multiple, - Automation of daily tasks - On-the-go reports with configurable KPIs are beneficial - Managing the team and tracking the Sales - Maintaining the hygiene, audits basis the configurable parameters ### 34. Easy and user friendly CRM tool **Rating:** 5.0/5.0 stars **Reviewed by:** Angshuman R. | Senior General Manager - Business Head Electric Motors, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about 1Channel?** The tool is easy to operate and the interface is userfriendly. **What do you dislike about 1Channel?** Nothing as such. The interface is apt for storing the Customer data and aldo monitoring the activities of the Sales engineers. **What problems is 1Channel solving and how is that benefiting you?** It helps to upload the Customer data, map the potentials and also the enquiries that are open, to monitor and drive the business. ### 35. I had a good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Shaili G. | Sr executive Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about 1Channel?** UI of the application is user friendly and easy to understand for everyone. Everything is good in the application, wish some portal reports to be made available in the application as well. I can capture my merchandising and sales quickly and the support provided is great.I can check my data through various detailed report and focus on my productivity. **What do you dislike about 1Channel?** Nothing to dislike till no, the application is best for data collection **What problems is 1Channel solving and how is that benefiting you?** I am working in merchandising (marketing) department and this app help to collect and find data easily ### 36. GoChannel Review Dominican Republic **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando F. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about 1Channel?** The flexibility of Market Working Activity and 1Connect modules **What do you dislike about 1Channel?** You can't duplicate stores easily, also, when you work with more than one project all the stores created in one project can be seen in another project. It is also difficult to create or assign stores when you are not an administrator because this only can be done by uploading a template **What problems is 1Channel solving and how is that benefiting you?** It's is very easy to control the merchandising field force attendance and market working, also to get real-time information about the activities had been done as to get ad-hoc information from the market. One of the benefits we can see in the short term is the increase of team productivity and the cost reduction on supervisor function. ### 37. Best app to manage sales **Rating:** 5.0/5.0 stars **Reviewed by:** Lalit S. | Zonal Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about 1Channel?** The simple and fluid UI of the application + analytical dashboards **What do you dislike about 1Channel?** To be honest so far good experience, and no such dislikes from my end. **Recommendations to others considering 1Channel:** Yes, Happy to recommend this application. **What problems is 1Channel solving and how is that benefiting you?** Application is useful for me to keep a track of my and team orders, the important insights provided by the application are really useful. The order fulfillment is really helpful and helps us in boosting our supply chain. I can easily get updates regarding my team and I can easily maintain discipline. ### 38. Enjoying sales with 1Channel **Rating:** 5.0/5.0 stars **Reviewed by:** Jayenta G. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2022 **What do you like best about 1Channel?** The thing I like the most is the data-rich insightful dashboards and in-app reports in the application which are very useful, need not to worry about the internet connectivity thanks to the Offline functionality, the streamlined support, and the UI. **What do you dislike about 1Channel?** I have not found any disliking point in 1Channel. **Recommendations to others considering 1Channel:** Yes, I highly recommend it. **What problems is 1Channel solving and how is that benefiting you?** Helps in managing Secondary and primary orders and I can mark non-market sales or sales by telephone in a separate module, apart from this the claim reimbursement + leave management gives a complete all-in-one solution. ### 39. Going Smooth with Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Amitkumar P. | Assistant Manager- MIS, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2022 **What do you like best about 1Channel?** The tool helps me out with Assistive Dashboards and Analytics, I can easily manage the data with different uploads available. **What do you dislike about 1Channel?** Nothing as such so far so good will update my review if any **What problems is 1Channel solving and how is that benefiting you?** Data Mentainance and data mining Sales forecasting Team efficiency and Productivity Gamification ### 40. Best application for Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Jyoti M. | Sr.marketing executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about 1Channel?** I am a user of the 1channel application and I am using this application for 1 yr. it's been easy to work in this application as the functions are user-friendly. :- Most impressive function of 1channel is that we can also work offline, the application allows us to work continually without any network connection **What do you dislike about 1Channel?** It's work fine nothing to dislike about the app. **What problems is 1Channel solving and how is that benefiting you?** I'm working for Marketing sales department, it helps me to record real time data ### 41. Great application for Lead Capturing **Rating:** 5.0/5.0 stars **Reviewed by:** Syed Mohd Q. | Central MIS, Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about 1Channel?** Assistive suggestes leads and other opportunities very efficiently, from assistive we can keep track of all the lead and assign them down the hirerchy. **What do you dislike about 1Channel?** Assistive works on offline but as a user we are not able to see on the application is working offline **What problems is 1Channel solving and how is that benefiting you?** Lead transfer feature in assistive let's me transfer my lead down the herarky. Which is the key feature i liked ### 42. User Friendly application and easily customisable. **Rating:** 5.0/5.0 stars **Reviewed by:** Melvin W. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2022 **What do you like best about 1Channel?** Report Customisation as per the company requirements. **What do you dislike about 1Channel?** We have started using this application for 2 months now. so far no dislikes **What problems is 1Channel solving and how is that benefiting you?** Employee Tracking in terms of Sales, Visit and attendance. ### 43. Excellent Application **Rating:** 5.0/5.0 stars **Reviewed by:** Kishor V. | MIS Executive, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about 1Channel?** With the help of one channel, it's easy to fetch the multiple data and analyzing of data becomes easier. The reports generated by one channel shows the actual data in easy way that anyone can understand **What do you dislike about 1Channel?** Nothing Experience bad with one channel. **What problems is 1Channel solving and how is that benefiting you?** My work is to analyze the data daily and with the help of one channel i receive data on time. ### 44. Experience well in 1 channel **Rating:** 5.0/5.0 stars **Reviewed by:** Savita A. | EXECUTIVE, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about 1Channel?** 1channel team gives a quick response. - it's easy to extract reports from 1channel **What do you dislike about 1Channel?** Nothing to dislike..Work goes smooth in 1channel **What problems is 1Channel solving and how is that benefiting you?** always need's the field sale data to do the comparison amongst the brands, with the help of 1channel i can easily generate the reports from portal. ### 45. Field management made easy **Rating:** 5.0/5.0 stars **Reviewed by:** ramesh s. | Area Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about 1Channel?** I like that how easily I can place the orders, do my attendance marking. The data extraction is simple and saves the time. **What do you dislike about 1Channel?** Sometimes, reports take sometime, rest everything is perfect. **What problems is 1Channel solving and how is that benefiting you?** Application helps me in tracking my team and orders. The intuitive dashboards, brings the in-depth analysis Over-all a lot time is saved in terms of reports and real-time insights provided are great ### 46. Best SFA with Great Services **Rating:** 4.5/5.0 stars **Reviewed by:** abhishek k. | Group Program Manager- SFO Business, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about 1Channel?** The expertise on any area and the smoothness of every delivery is satisfactory. **What do you dislike about 1Channel?** Nothing to dislikes everything is good.. **What problems is 1Channel solving and how is that benefiting you?** All day to day field activities are automated, which makes the solutions easy to use and gived the analytical reports at the back end. The data hygiene is also very much maintained. ### 47. 1 channel best choice for sfa **Rating:** 5.0/5.0 stars **Reviewed by:** Vineeth M. | Executive Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2022 **What do you like best about 1Channel?** The flexibility and customizability are the key point of an app. The amazing part is you can also use this app in offline mode. The UI of the app is very simple to use 1Channel team is best known for quick responses and resolution **What do you dislike about 1Channel?** Till now I have not realized any disliking point, all seems great. **What problems is 1Channel solving and how is that benefiting you?** Helps in tracking the promotions and Daily RMIS reports quickly, removes dependency from other for fetching the required analytics. ### 48. It's good app to mark the attendance with handy from anywhere **Rating:** 4.5/5.0 stars **Reviewed by:** Parag J. | Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about 1Channel?** Dashboard, report of attendance and location of user you can trace out even after the logout, **What do you dislike about 1Channel?** Weekly off should be auto captured need not sign in and sign out **What problems is 1Channel solving and how is that benefiting you?** This is helpful for field person those are engaged most of traveling as per the business need, they can mark attendance without easily and remotely, even offline people can mark attendance ### 49. Catalog Reports- easy to understand **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh S. | Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about 1Channel?** User-friendly application, getting data very easily, all modules are very useful, when I required support from Help desk -resolve immediate **What do you dislike about 1Channel?** I have nothing to dislike with 1channel application. experiencing fine, **What problems is 1Channel solving and how is that benefiting you?** Secondary Sales, attendance , leave management ,Advance dashboard , Stock statement, Organization Tree ### 50. Great tool for all types of retail activities **Rating:** 5.0/5.0 stars **Reviewed by:** ADITYA S. | Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about 1Channel?** Get lot of insights when it comes to any program/ product. **What do you dislike about 1Channel?** Same reports should be visible from handset interface **What problems is 1Channel solving and how is that benefiting you?** All problem related to reports and insights and the benefits is to have a great opinions to top level management ## 1Channel Discussions - [how to get real time outstanding of parties](https://www.g2.com/discussions/35288-how-to-get-real-time-outstanding-of-parties) - 1 comment, 1 upvote - [View 1Channel pricing details and edition comparison](https://www.g2.com/products/1channel/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+04%3A56%3A03+-0500&secure%5Bsession_id%5D=8b534647-979e-4318-923f-d98debc66e41&secure%5Btoken%5D=9f50bbbeb8908a8bfc19f45c14daa43cd8793a774838beb895b902866ebe514a&format=llm_user) ## 1Channel Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Customer Support** - Case Management - Customer Support Portal - Call Center Features - Support Analytics **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Sales Performance Management** - Gamification - Performance Dashboards - Sales Rep Tracker **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **Presentation and Forms** - Video and Interactive Media - Digital Contracts - E-signature **Generative AI** - AI Text Generation **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top 1Channel Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,246 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,647 reviews) - [Close](https://www.g2.com/products/close/reviews) - 4.7/5.0 (2,029 reviews)